SUMMARY

• Proficient in credit analysis, assigning credit limits, analyzing payment trends, AR aging and customer financial stability analysis
• Experience in large data handling, cleaning and combining data, system process redesigning and improvements, testing enhancements
• Expertise in accounts receivable management, B2B collection and cashflow forecasting
• Proficient in MS Excel, Power BI/ Power query, Agile

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Business process reviews, identifying gaps and suggest process improvement
• Identifying system risks, analyzing and redesigning control processes
• Reconciliation of salesforce orders with SAP orders
• Review customer invoicing for completeness ensuring all cost conditions attached properly
• Review ship and debit completeness for vendor claims and allocation to correct profit centers
• Ensuring SOP’s are followed and system controls are in place, Training teams on new processes
• Coordinating between different teams for process improvements
• Preparing BRD, documenting workflow in Visio and submitting proposal for approval
• Participating in Agile ceremonies, driving the discussion during sprint planning
• System integration testing for quality assurance (QA) for SAP customized enhancement ensuring desired results are achieved and identifying any malfunctioning, loopholes and logging new defects
• Documenting and training business teams on new process and assisting in user acceptance testing

Confidential

Finance & compensation Manager

Responsibilities:

• Monthly and periodic reporting on financial performance to management
• Ensuring payment received for all eligible sales and according to the contract terms
• Disputing and follow - up receivable due
• Researching and disputing chargebacks reducing receivables
• Chargebacks and sales reporting to sales team
• Commissions reporting based on sale team performance
• Sales team commission processing including spiffs and bonuses
• Incentives calculations based on Metrix achievement
• Charging expenses directly attributable to sales team and handling disputes of deductions

Confidential

Billing and Collection Specialist

Responsibilities:

• Managed portfolio of two large customers with average receivable balance around $50M
• Reviewing customer credit worthiness, analyzing financial statements and ratio analysis to gauge risk exposure, recommend credit limits and insurance requirements
• Releasing orders based on risk exposure analysis
• Continuous follow-up of open receivable invoices, escalation of overdue balances
• Extensive communication with internal departments like sales operations / pricing as well as communication with customer to resolve pending issues
• Periodic reporting of overdue balances to management
• Participating in cash & collection meetings
• Coordinating with cash application team to allocate invoices payments

Confidential

Credit Analyst

Responsibilities:

• Established and maintained contact with B2B customers (USA & Canada) concerning open invoices, analyzing payment trends and history, timely escalation and resolution of disputes and timely escalation of collection issues to the business
• Handled large customer portfolio around $80M average AR balance
• Releasing order by analyzing risk exposure and payment behavior
• Monthly cash collection forecast reporting
• Resolving customer inquiries, requests, reconciliations, and providing applicable documentation
• Ensured collection and forecast metrics are achieved on the assigned portfolio
• Investigated and resolved old open items of accounts receivable, recovering payment of unjustified deductions from customer and issuing credits for justified deductions.
• Ensured all cash applications are accurate and complete
• Adding value to the business by consistently improving processes and maximizing cash flow for the assigned portfolios
• Active participation in Cash Calls and other periodic reviews
• Maintained credit data in SAP
• Customer accounts reconciliation
• Resolved pricing and shipment related issues by coordinating with pricing and customer care teams

Confidential

Credit Analyst & Collection Specialist

Responsibilities:

• Provided recommendations on customer credit worthiness by performing financial risk, country risk analysis and analysis of existing business exposure in SAP following company’s SOPs.
• Assessment and investigation of new customer creditworthiness
• Assigning credit limit and asset quality rating to customers.
• Provided inputs to management regarding customer risks changes.
• Recommended financing arrangements regarding working capital management.
• Managed credit analysis of 400 to 500 customers in Middle East & Africa region which have almost Euro 1.0 Billion credit exposure.
• Provided inputs to the monthly credit meetings.
• Proactive follow up with B2B customers for open accounts receivable and updating customer contacts
• Invoices dispute resolution and escalation of overdues to higher levels of customer’s management
• Provided quarterly cash forecast to management based on customer feedback & collectible amount in customer accounts.
• Receipt allocations and open line item reconciliations.
• Contract reconciliations with customer apart from quarterly or monthly submitted invoices reconciliation.

Accounts officer

Confidential

Responsibilities:

• Posting and adjustments of monthly accruals/prepayments and other period closing activities.
• Processed payments as part of accounts payable team by ensuring all payments are processed according to SOPs, contract, and purchase order, completing full payment cycle in SAP Business One.
• Employee reimbursements and advances management.
• Preparation of periodic financial statements and customer receivable data.
• Processing of payroll of subcontracting employees and reimbursements of all employees.
• Review of open items and subsequent clearance in suppliers’ account to ensure advances have been adjusted on timely basis.
• Audit of invoice approvals and relevant documents
• Preparation of weekly aging analysis report of outstanding invoices.
• Preparation of final settlements of outgoing associates.