Objective

Be involved in resolving complex business challenges by analyzing the business scenarios and to achieve successes with my demonstrated analytical skills, structured thinking, hands-on system design skills and my abilities to perform a deep-dive assessment of strategic impact on the overall business requirement.

Summary

• An accomplished Technical Business Analyst/Project Manager with over 10 years of IT experience in various capacities ranging from Developer to Business Analyst and Project Manager.
• Have been involved in various stages of the project - right from Pre-Sales to conducting requirements workshops with User Groups, Analysis, UX and DB Designing, documentation, development, Project Management, Functional Testing and Post Production Support.
• Involved in more than 7 projects which are delivered to World's largest logistics player, 2 projects for top retailer in Europe, 1 for pioneers in Law enforcement in US, 1 for Oil and Gas Alliance and 2 in-house projects.
• Good Functional Knowledge in Supply Chain Management, Warehouse Management, Retail areas, Point of Sale, Business Intelligence, Performance Management, University Management System.
• Good knowledge on Business Analysis, Project Management, Product Management, designing wire frames, developing training manuals, marketing materials, pre-sales and other Project Governing documents.
• Has good exposure in Agile, waterfall methodologies, Rapid prototyping model and SDLC.
• Good experience in problem solving, conflict management and handling escalations.
• Core Competencies
• Business Analyst
• Scrum Master
• Product and Project Management
• Requirements Management
• Agile Software Development/ Scrum Methodologies

TECHNICAL SKILLS:

• Project Experience - Microsoft .Net, Angular JS, C , JavaScript, Ajax, Css, LINQ, ADO and SQL Server 2008, MY SQL, HTML 5, UX, QA.
• Tools and Methodologies - Visio, MS Project, Rational Rose, SOA, ITIL V3, Agile SCRUM and Iterative, MS Office, TFS, Trello.
• Moderate Knowledge - Data warehousing, SSIS, Database design including Reports, Dashboards, and Scorecards.
• RECENT ACCOMPLISHMENTS:
• Envisioned and implemented a solution for managing shipment travel exceptions which helped increase customer satisfaction and also increased repeat customer base.
• Received Client appreciation for making the real time shipment information available to the end user.
• Received the Best Employee of the year for driving Projects to grow scope by leaps and bounds thus becoming a stream of revenue for the organization.

WORK EXPERIENCE

Confidenital

Confidential is a division of the German logistics company, Deutsche Post Confidential providing international express mail services. Deutsche Post is the world's largest logistics company operating around the world. Confidential is a world market leader in sea and air mail.

Business Analyst/ Project Manager/ Scrum Master

• Technical Environment: Microsoft .Net, C , Angular JS, Javascript, Ajax, Css, LINQ, HTML, Java web services, ADO, SQL Server 2008, MY SQL.
• Tools: Visio, MS Project, Rational Rose, TFS, Jira, DHL proprietary tools for project management
• Methodology: Agile, TDD, Waterfall

Responsibilities Handled:

• Primary point of contact for the project for customer and senior management team.
• On site visits, gathering and understanding the Business challenges, providing solutions and suggestions to customers.
• Writing pseudo code for technical flow covering front end and backend, UX Design and DB design including Reports and Dashboards.
• Subject matter expert to offshore team and key role in transforming the Business requirements to Technical Team, defining navigational flow and user experience.
• Coordinating with development resources for the timely delivery and resolution of customer and project related issues.
• Impact Analysis, Feasibility study and evaluating the quality vs. deadlines, budget tracking.
• Maintaining/preparing required Project Governing documents as per project requirements.
• Performed Functional Testing, Post Go-live support.
• Facilitated demos, deployments, project meetings, release notes for the sprint work performed.
• Coordinating with development resources for the timely delivery and resolution of customer and project related issues.

Confidenital

Scrum Master

• Technical Environment: Microsoft .Net, C , Javascript, Ajax, Css, LINQ, HTML, ADO, SQL Server 2008.
• Tools: Visio, MS Project, TFS.
• Methodology: Agile, TDD

Responsibilities Handled:

• Facilitated the scrum meetings.
• Driving the workshop for product backlog items and ensuring the scrum team to have the clear and concise idea on backlog items.
• Working with team on preparing the release plan and communicating the same with customer.
• Budget estimation for the scrum release and communicating the same with higher management and to the customer.
• Minimizing the impediments to the development team.
• Coordinating with development team for the timely delivery with outmost quality and providing the after release support.
• Service to the Product Manager in finding the effective ways for managing the product backlog items.

Confidenital

Business Analyst

• Technical Environment: Microsoft .Net, C , Javascript, Ajax, Css, LINQ, HTML, ADO, SQL Server 2008.
• Tools: Visio, MS Project, MS Office.
• Methodology: Agile, Waterfall

Responsibilities Handled:

• Primary point of contact for customer.
• Coordinating with development team and project manager for the timely delivery and resolution of customer and project related issues.
• Gathering and understanding the Business challenge and providing solution suggestions to customers.
• Major contribution in UX Design and DB design.
• Subject matter expert to offshore team and key role in transforming the Business requirements to Technical Team, defining navigational flow and user experience.
• Coordinating with development resources for the timely delivery and resolution of customer and project related issues.
• Impact Analysis, Feasibility study and evaluating the quality vs. deadline.
• Maintaining/preparing required Project Governing documents as per project requirements.
• Performed Functional Testing, Post Go-live support.
• Facilitated demos, deployments, project meetings, release notes for the work performed.

Confidenital

Business Analyst

• Technical Environment: Microsoft .Net, C , Javascript, Ajax, Css, LINQ, HTML, ADO, SQL Server 2008.
• Tools: Visio, MS Project, MS Office.
• Methodology: Agile.

Responsibilities Handled:

• Primary point of contact for customer.
• Gathering and understanding the Business challenge and providing solution suggestions to customers.
• Major contribution in UX Design and DB design.
• Subject matter expert to offshore team and key role in transforming the Business requirements to Technical Team, defining navigational flow and user experience.
• Coordinating with development resources for the timely delivery and resolution of customer and project related issues.
• Impact Analysis, Feasibility study and evaluating the quality vs. deadlines, budget tracking.
• Maintaining/preparing required Project Governing documents as per project requirements.
• Performed Functional Testing, Post Go-live support.
• Facilitated demos, deployments, project meetings, release notes for the work performed.
• Coordinating with development resources for the timely delivery and resolution of customer and project related issues.

Confidenital

Business Analyst

• Technical Environment: Microsoft .Net, C , Javascript, Ajax, Css, LINQ, HTML, ADO, SQL Server 2008.
• Methodology: Waterfall model.

Responsibilities Handled:

• Gathering and understanding the requirements by coordinating with senior management team.
• Closely working with the development team for ensuring the defined releases.
• Functional Testing, User training and demos.
• Project Documentation
• Production support after project goes live.
• CR Management and Feasibility study, Impact Analysis.

Confidenital

Software Engineer

• Technical Environment: Microsoft .Net, C , Javascript, Ajax, ADO, SQL Server 2008.
• Methodology: Waterfall model.

Responsibilities Handled:

Designed and developed Web Applications using Microsoft Technologies.