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Sr. Hris Operations Analyst Resume

SUMMARY

  • Enthusiastic, innovative Human Resource professional experienced in partnering with a variety of customer groups.
  • Strong record of achievement in providing effective and efficient support to assist in business operations focused on solving complex technical issues.
  • Career driven, with a strong emphasis on accountability and professional excellence seeking to obtain a position with a dynamic company where I can effectively utilize my HR management, training and technical skills in a positive and diverse work environment.

TECHNICAL SKILLS

  • Kronos Workforce Versions 6 - 8
  • PeopleSoft/Taleo/SAP /Workday/SNOW
  • ADP Vantage, Workforce Now & RM
  • System Configuration & Upgrades
  • Training & Development
  • Strong Microsoft Office Expertise
  • Risk Management
  • Project Management
  • SOX/Regulatory Compliance
  • Technical Support
  • Business Acumen
  • Power BI/Data Analytics

PROFESSIONAL EXPERIENCE

Confidential

Sr. HRIS Operations Analyst

Responsibilities:

  • Serves as the technical point of contact and SME for ADP Recruiting Management System
  • Troubleshoot complex technical issues within ADP RM
  • Responsible for gridding and configurations in ADP RM
  • Responsible for writing, executing and evaluating software test scripts
  • Provides ATS training to the Talent Acquisition team
  • Develops teaching aids such as training handbooks, demonstration models, multimedia visual aids and reference works
  • Performs weekly SOX audits on recruiting data and quarterly RCSA audits
  • Manage errors and escalations for the Talent Acquisition team relative to the RM system
  • Manages governance around the ATS and work with ADP RM team on enhancements
  • Oversees scheduling and coordinate logistics for deployment and launch of new system upgrades and enhancements
  • Serves as administrator and technical point of contact for the Employee Reimbursement System
  • Performs user acceptance testing prior to enhancement releases in the Employee Reimbursement System production environment
  • Administrator and technical point of contact for the employee sign on bonus and referral payment systems
  • Responsible for relationship management/oversight of service with background check vendor Business Information Group

Confidential

Sr. HRIS Operations Analyst

Responsibilities:

  • Responsible for record maintenance, data integrity and database management within ADP Vantage
  • Technical point of contact for HR Workforce Administration
  • Responsible for gridding, configurations and enhancements in ADP Vantage
  • Designs and develops custom reports and special data requests
  • Primary point of contact for ADP Vantage security access and configurations
  • Provide technical support for system and usergroup access via ServiceNow
  • Supports system upgrades, patches, testing and other technical projects as assigned
  • Monitor, analyze and audit supplier effectiveness and performance
  • Interface with all HR teams, Payroll, Finance, Compliance and IT to proactively identify and initiate continuous process improvement opportunities
  • Participate in change management request and user acceptance testing for HR COEs, IT, Payroll and supplier partners
  • Perform weekly SOX audits on internal security controls

Confidential

HR Business Partner

Responsibilities:

  • Responsible for record maintenance, data integrity and database management within ADP Workforce Now
  • Responsible for gridding, configurations and enhancements in ADP Workforce Now
  • Validate and approve salary and hourly payroll
  • Worked on the implementation team for Kronos timekeeping
  • Responsible for writing test scripts, configuring, testing, analyzing, and maintaining Kronos Workforce Central application (time & attendance)
  • Responsible for supporting end users by managing and resolving client issues
  • Trained managers on Kronos processes and procedures
  • Partner with HR manager and Leadership Teams on developing of new and improved sourcing strategies
  • Partner with both domestic and global leaders to create and refine hiring roles and objectives
  • Partner with external recruiting agencies to match qualified candidates for executive level positions
  • Processed offer letters and coordinated background and drug screening
  • Managed the new hire onboarding process and orientations
  • Processed terminations and exit interviews
  • Responded to all EEOC complaints and employee investigations
  • Worked with immigration attorneys to process H-1B and Green card cases and initiating petitions
  • Negotiated contracts with outside vendors required for recruiting, software to manage the review and bonus process.
  • Managed and represented company on all unemployment claims

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