SUMMARY

• Enthusiastic, innovative Human Resource professional experienced in partnering with a variety of customer groups.
• Strong record of achievement in providing effective and efficient support to assist in business operations focused on solving complex technical issues.
• Career driven, with a strong emphasis on accountability and professional excellence seeking to obtain a position with a dynamic company where I can effectively utilize my HR management, training and technical skills in a positive and diverse work environment.

TECHNICAL SKILLS

• Kronos Workforce Versions 6 - 8
• PeopleSoft/Taleo/SAP /Workday/SNOW
• ADP Vantage, Workforce Now & RM
• System Configuration & Upgrades
• Training & Development
• Strong Microsoft Office Expertise
• Risk Management
• Project Management
• SOX/Regulatory Compliance
• Technical Support
• Business Acumen
• Power BI/Data Analytics

PROFESSIONAL EXPERIENCE

Confidential

Sr. HRIS Operations Analyst

Responsibilities:

• Serves as the technical point of contact and SME for ADP Recruiting Management System
• Troubleshoot complex technical issues within ADP RM
• Responsible for gridding and configurations in ADP RM
• Responsible for writing, executing and evaluating software test scripts
• Provides ATS training to the Talent Acquisition team
• Develops teaching aids such as training handbooks, demonstration models, multimedia visual aids and reference works
• Performs weekly SOX audits on recruiting data and quarterly RCSA audits
• Manage errors and escalations for the Talent Acquisition team relative to the RM system
• Manages governance around the ATS and work with ADP RM team on enhancements
• Oversees scheduling and coordinate logistics for deployment and launch of new system upgrades and enhancements
• Serves as administrator and technical point of contact for the Employee Reimbursement System
• Performs user acceptance testing prior to enhancement releases in the Employee Reimbursement System production environment
• Administrator and technical point of contact for the employee sign on bonus and referral payment systems
• Responsible for relationship management/oversight of service with background check vendor Business Information Group

Confidential

Sr. HRIS Operations Analyst

Responsibilities:

• Responsible for record maintenance, data integrity and database management within ADP Vantage
• Technical point of contact for HR Workforce Administration
• Responsible for gridding, configurations and enhancements in ADP Vantage
• Designs and develops custom reports and special data requests
• Primary point of contact for ADP Vantage security access and configurations
• Provide technical support for system and usergroup access via ServiceNow
• Supports system upgrades, patches, testing and other technical projects as assigned
• Monitor, analyze and audit supplier effectiveness and performance
• Interface with all HR teams, Payroll, Finance, Compliance and IT to proactively identify and initiate continuous process improvement opportunities
• Participate in change management request and user acceptance testing for HR COEs, IT, Payroll and supplier partners
• Perform weekly SOX audits on internal security controls

Confidential

HR Business Partner

Responsibilities:

• Responsible for record maintenance, data integrity and database management within ADP Workforce Now
• Responsible for gridding, configurations and enhancements in ADP Workforce Now
• Validate and approve salary and hourly payroll
• Worked on the implementation team for Kronos timekeeping
• Responsible for writing test scripts, configuring, testing, analyzing, and maintaining Kronos Workforce Central application (time & attendance)
• Responsible for supporting end users by managing and resolving client issues
• Trained managers on Kronos processes and procedures
• Partner with HR manager and Leadership Teams on developing of new and improved sourcing strategies
• Partner with both domestic and global leaders to create and refine hiring roles and objectives
• Partner with external recruiting agencies to match qualified candidates for executive level positions
• Processed offer letters and coordinated background and drug screening
• Managed the new hire onboarding process and orientations
• Processed terminations and exit interviews
• Responded to all EEOC complaints and employee investigations
• Worked with immigration attorneys to process H-1B and Green card cases and initiating petitions
• Negotiated contracts with outside vendors required for recruiting, software to manage the review and bonus process.
• Managed and represented company on all unemployment claims