Sr. HRIS Operations Analyst Resume

SUMMARY

Enthusiastic, innovative Human Resource professional experienced in partnering with a variety of customer groups.
Strong record of achievement in providing effective and efficient support to assist in business operations focused on solving complex technical issues.
Career driven, with a strong emphasis on accountability and professional excellence seeking to obtain a position with a dynamic company where I can effectively utilize my HR management, training and technical skills in a positive and diverse work environment.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Sr. HRIS Operations Analyst

Responsibilities:

Serves as the technical point of contact and SME for ADP Recruiting Management System
Troubleshoot complex technical issues within ADP RM
Responsible for gridding and configurations in ADP RM
Responsible for writing, executing and evaluating software test scripts
Provides ATS training to the Talent Acquisition team
Develops teaching aids such as training handbooks, demonstration models, multimedia visual aids and reference works
Performs weekly SOX audits on recruiting data and quarterly RCSA audits
Manage errors and escalations for the Talent Acquisition team relative to the RM system
Manages governance around the ATS and work with ADP RM team on enhancements
Oversees scheduling and coordinate logistics for deployment and launch of new system upgrades and enhancements
Serves as administrator and technical point of contact for the Employee Reimbursement System
Performs user acceptance testing prior to enhancement releases in the Employee Reimbursement System production environment
Administrator and technical point of contact for the employee sign on bonus and referral payment systems
Responsible for relationship management/oversight of service with background check vendor Business Information Group

Confidential

Sr. HRIS Operations Analyst

Responsibilities:

Responsible for record maintenance, data integrity and database management within ADP Vantage
Technical point of contact for HR Workforce Administration
Responsible for gridding, configurations and enhancements in ADP Vantage
Designs and develops custom reports and special data requests
Primary point of contact for ADP Vantage security access and configurations
Provide technical support for system and usergroup access via ServiceNow
Supports system upgrades, patches, testing and other technical projects as assigned
Monitor, analyze and audit supplier effectiveness and performance
Interface with all HR teams, Payroll, Finance, Compliance and IT to proactively identify and initiate continuous process improvement opportunities
Participate in change management request and user acceptance testing for HR COEs, IT, Payroll and supplier partners
Perform weekly SOX audits on internal security controls

Confidential

HR Business Partner

Responsibilities:

Responsible for record maintenance, data integrity and database management within ADP Workforce Now
Responsible for gridding, configurations and enhancements in ADP Workforce Now
Validate and approve salary and hourly payroll
Worked on the implementation team for Kronos timekeeping
Responsible for writing test scripts, configuring, testing, analyzing, and maintaining Kronos Workforce Central application (time & attendance)
Responsible for supporting end users by managing and resolving client issues
Trained managers on Kronos processes and procedures
Partner with HR manager and Leadership Teams on developing of new and improved sourcing strategies
Partner with both domestic and global leaders to create and refine hiring roles and objectives
Partner with external recruiting agencies to match qualified candidates for executive level positions
Processed offer letters and coordinated background and drug screening
Managed the new hire onboarding process and orientations
Processed terminations and exit interviews
Responded to all EEOC complaints and employee investigations
Worked with immigration attorneys to process H-1B and Green card cases and initiating petitions
Negotiated contracts with outside vendors required for recruiting, software to manage the review and bonus process.
Managed and represented company on all unemployment claims