We provide IT Staff Augmentation Services!

Agile Program Manager Resume

SUMMARY

  • Energetic servant leader with a strong reputation for building high performance delivery teams. Experienced with presenting to C - Suite executives, leading workshops and trainings to support ongoing agile transformations, and coaching cross-functional teams to developing the Agile mindset.

TECHNICAL SKILLS

  • Enterprise Agile Coaching, Agile Transformation, Scrum, Kanban, Product Ownership, SAFe, DevOps
  • MS Project, MS Office Suite, Jira, Version One, Confluence, XML, JSON

PROFESSIONAL EXPERIENCE

Confidential

Agile Program Manager

Responsibilities:

  • Managed $10 Million budget for Multi Domain Service Orchestrator (MDSO) program, Volume Based Billing (VBB), Software Dynamic Resource Management (SDRM) Alpha and Metrics Reporting Center (MRC).
  • Coached and trained Product Owners in building, grooming, and managing Product Backlogs, Release Plans, Sprints, stakeholder engagement, and product and technological initiative alignment.
  • Led Agile Training and Enterprise Coaching sessions with Agile Center of Excellence (ACoE) and bi-monthly Agile Community of Practice (ACOP) sessions.
  • Responsible for Agile Transformation strategy within organization with efforts for standardization, Community of Practice facilitation, training sessions, etc.
  • Worked with team members on devising Agile Playbook and business process improvement of service delivery lifecycle model.
  • Facilitated Scrum ceremonies including: Daily Scrums, Sprint Planning, and Backlog Grooming Sessions, Sprint Reviews/Demos, and Sprint Reviews for process improvement.
  • Developed and conducted multiple enterprise and team level agile trainings, and championing-wide transformation to agile.
  • Facilitated Project Kick off / Sprint 0, Scrum Ceremonies, as well as PI Planning sessions with external stakeholders.

Confidential

Product Owner

Responsibilities:

  • Led stakeholder engagement sessions to gather requirements from customers, internal stakeholders and external stakeholders.
  • Created Product Backlog features and wrote user stories that adhere to Test Driven Development (TDD)/ Behavior Driven Development (BDD) and Gherkin language criteria.
  • Managed product backlog during backlog grooming/refinement sessions.
  • Participated in and facilitated Scrum and SAFe ceremonies including Scrum-of-Scrums (SoS), PI Planning, Sprint Planning, Sprint Review, Daily Scrum, Backlog Refinement and Retrospectives.
  • Trained guilds of Product Owners in their roles and responsibilities, stakeholder engagement, working with developers/ testers / cyber security officers.
  • Created sample JSON and XML input test files

Confidential

Business Systems Analyst

Responsibilities:

  • Conducted business analysis, requirements gathering sessions, and systems implementation for Forms Automation and Document Management Systems tools such as: Exari, Avoka, and MiCo.
  • Led conversion effort for over 1,500 forms in 2 year contract to enable global changes and local modifications.
  • Provided operational support and training for clients with newly implemented systems.

Confidential

Web Support Analyst

Responsibilities:

  • Led effort to convert web content to 85% Section 508 compliance for screen reading software in a span of 6 months.
  • Led Section 508 compliance trainings for multiple internal and external stakeholders.
  • Managed website content updates for stakeholders in various SBA offices utilizing background in HTML and Confidential .
  • Led monthly trainings with federal clients on new tools and features that were built for SBA.gov website.
  • Supported National Small Business Week website initiative.

Hire Now