Agile Program Manager Resume

SUMMARY

Energetic servant leader with a strong reputation for building high performance delivery teams. Experienced with presenting to C - Suite executives, leading workshops and trainings to support ongoing agile transformations, and coaching cross-functional teams to developing the Agile mindset.

TECHNICAL SKILLS

Enterprise Agile Coaching, Agile Transformation, Scrum, Kanban, Product Ownership, SAFe, DevOps
MS Project, MS Office Suite, Jira, Version One, Confluence, XML, JSON

PROFESSIONAL EXPERIENCE

Confidential

Agile Program Manager

Responsibilities:

Managed $10 Million budget for Multi Domain Service Orchestrator (MDSO) program, Volume Based Billing (VBB), Software Dynamic Resource Management (SDRM) Alpha and Metrics Reporting Center (MRC).
Coached and trained Product Owners in building, grooming, and managing Product Backlogs, Release Plans, Sprints, stakeholder engagement, and product and technological initiative alignment.
Led Agile Training and Enterprise Coaching sessions with Agile Center of Excellence (ACoE) and bi-monthly Agile Community of Practice (ACOP) sessions.
Responsible for Agile Transformation strategy within organization with efforts for standardization, Community of Practice facilitation, training sessions, etc.
Worked with team members on devising Agile Playbook and business process improvement of service delivery lifecycle model.
Facilitated Scrum ceremonies including: Daily Scrums, Sprint Planning, and Backlog Grooming Sessions, Sprint Reviews/Demos, and Sprint Reviews for process improvement.
Developed and conducted multiple enterprise and team level agile trainings, and championing-wide transformation to agile.
Facilitated Project Kick off / Sprint 0, Scrum Ceremonies, as well as PI Planning sessions with external stakeholders.

Confidential

Product Owner

Responsibilities:

Led stakeholder engagement sessions to gather requirements from customers, internal stakeholders and external stakeholders.
Created Product Backlog features and wrote user stories that adhere to Test Driven Development (TDD)/ Behavior Driven Development (BDD) and Gherkin language criteria.
Managed product backlog during backlog grooming/refinement sessions.
Participated in and facilitated Scrum and SAFe ceremonies including Scrum-of-Scrums (SoS), PI Planning, Sprint Planning, Sprint Review, Daily Scrum, Backlog Refinement and Retrospectives.
Trained guilds of Product Owners in their roles and responsibilities, stakeholder engagement, working with developers/ testers / cyber security officers.
Created sample JSON and XML input test files

Confidential

Business Systems Analyst

Responsibilities:

Conducted business analysis, requirements gathering sessions, and systems implementation for Forms Automation and Document Management Systems tools such as: Exari, Avoka, and MiCo.
Led conversion effort for over 1,500 forms in 2 year contract to enable global changes and local modifications.
Provided operational support and training for clients with newly implemented systems.

Confidential

Web Support Analyst

Responsibilities:

Led effort to convert web content to 85% Section 508 compliance for screen reading software in a span of 6 months.
Led Section 508 compliance trainings for multiple internal and external stakeholders.
Managed website content updates for stakeholders in various SBA offices utilizing background in HTML and Confidential .
Led monthly trainings with federal clients on new tools and features that were built for SBA.gov website.
Supported National Small Business Week website initiative.