Scrum Master Resume

SUMMARY

An astute professional with over15 years of relevant IT experience working as a Scrum Master, Business Analyst, and Quality Assurance Tester for multiple projects. Experienced in coaching Scrum Teams, eliciting business requirements, and perform system tests. Lead teams to work collaboratively in cross - functional, fast-paced environments. Hands-on experience working on multiple projects following Scrum and Waterfall developmental frameworks.

PROFESSIONAL EXPERIENCE

Scrum Master

Confidential

Responsibilities:

Scrum Master that supported three Scrum Teams for the sustainment and operational efforts for the Department of State, Office of Overseas Business, Interior Design Group
Facilitated and or participated in scrum ceremonies with each Sprint (Sprint Planning, Sprint Review, Daily Scrum, and Sprint Retrospective) that are aligned to deliver business value
Drove a 5% increase in the team’s velocity through negotiating Sprint goals with the development team
Utilized Azure DevOps to manage product backlog, create new user stories, assign tasks, create support tickets and manage releases
Managed stakeholder expectations, and assisted the Product Owner in prioritizing the Product backlog

Senior Business Analyst/QA Analyst

Confidential

Responsibilities:

Worked directly with the client to investigate and reproduce complex issues to support the DOD Defense Manpower Data Center for the sustainment efforts for the Defense Travel System (DTS)
Develop test cases and led regression testing efforts of newly released software upgrades
Worked directly with the programming and design teams to investigate and reproduce complex issues
Responsible for creating test cases utilizing JIRA and advised the client team in performing User Acceptance testing

Senior Business Analyst

Confidential

Responsibilities:

Researched analyzed business processes, procedures, and gathered requirements for the development of the Maryland Child, Juvenile and Adult Management System (MD-CJAMS) web application for the state of Maryland
Successfully facilitated joint application design (JAD) sessions with Product Owner, Stakeholders, and Subject Matter Experts (SME) to elicit requirements
Developed User Stories in Version One, and facilitated information exchange sessions to document the functional and non-functional requirements
Created process flows and wireframe diagrams to document the as-is and to-be states of business process, business rules, and functionality

Scrum Master

Confidential

Responsibilities:

Directly led and coached four Scrum Teams on core Scrum values, principles, and best practices
Drove the development and roll-out of multiple complex projects concurrently, including managing scope, development priorities, and timelines for releases and software upgrades
Effectively track cross-functional development team’s progress, including burn-down, velocity, and release forecasting
Identify and removed organization and team impediments to enhance productivity and efficiency
Supported and educated the Product Owner, especially with respect to grooming and maintaining the product backlog

Business Analyst

Confidential

Responsibilities:

Managed and coordinated process requirements for various projects for the Program Support Center to deliver a number of Healthcare related software applications
Led requirement gathering sessions with the Product Owner, stakeholders, and other key personnel in the organization for the creation of user stories
Used JIRA to manage User Stories and to assist the Product Owner in managing the Product Backlog