PROFILE

• Detail - oriented, results-driven, and versatile professional, with broad-based experience in business analysis, program development, and project management across the information technology field. Armed with comprehensive knowledge and background on software development life cycle (SDLC) through Agile and Waterfall methodologies. Efficient at creating test plans, test suite, and test cases as well as performing smoke testing, functional, regression, usability, and feature testing, and user acceptance testing (UAT).
• Expert at developing and implementing web-based applications for e-Commerce industry to attain successful achievement of strategic business objectives.
• Equipped with exceptional communication and interpersonal skills in cultivating long-term working relationship with professionals

TECHNICAL SKILLS

Microsoft Office Suite: Word, Excel with Macro, and PowerPoint

Databases: Microsoft SQL, Mongo DB, and Elasticsearch

Programming Languages: SQL, HTML, Java, and C#

Enterprise Resource Planning Tools: Oracle PIM, Enterprise Enterworks PIM, and Salesforce Admin

Application Lifecycle Management Tools: Team Foundation Server and JIRA

Testing Tools: HP Quality Center, MTM, and Postman

Web Applications: Purchase Order System, Invoice management, and Timesheet

UX Design: Visio, UML, Balsamiq, and Axure

Analytics: R and Power BI

PROFESSIONAL EXPERIENCE

Confidential, Addison, TX

Business Analyst

Responsibilities:

• Fulfill key tasks such as evaluating requirements; transforming business requirements into functional requirements; developing wireframes; and validating data by running queries through MongoDB and Elastic Search
• Expertly construct user stories and work ows of the feature in support of the Salesforce implementation
• Work closely with scrum master and product owner supporting backlog creation and sprint planning
• Carry out data analysis, transformation, and loading utilizing Data Loader during execution of functional testing
• Create and translate use cases and test scripts for usage in automated regression testing, which involves working on customizing the pages with the required lightning component through Community Builder
• Handle metadata configuration on Salesforce application and test the application in accordance with implemented field-level, record-level, and sharing settings
• Partner with Quality Assurance Team in test case execution through qTest and TOSCA
• Lead and deliver testing support of production rollouts through Go-Live

Confidential

Business Analyst

Responsibilities:

• Compiled and received sign-off on business requirements directly from the client
• Keenly assessed requirements; modified business requirements into functional requirements; and formulated wireframes
• Employed interpersonal skills in interacting with the following teams and professionals:
• Scrum master and product owner to support in backlog creation, iteration, and relation planning;
• Market users to determine and define market requirements; and
• Senior management and business and release management to understand product vision as well as prioritize and devise software release planning
• Proficiently utilized TFS to track issues and oversee product and sprint backlogs
• Displayed industry expertise in performing data analysis and ETL operation to transform data from existing system into proposed system
• Held responsibility in managing test data and setting up client-specific test environment to recreate failures and execute automation script for build verification
• Facilitated end-to-end defect prevention activities, while leading agile scrum and defect triage meetings
• Communicated with QA Team and relayed project status to client stakeholders
• Made used of POSTMAN application in conducting application programming interface (API) testing

Confidential

Business Analyst

Responsibilities:

• Functioned as delivery manager in carrying out features as committed
• Interfaced with clients to obtain requirements and accomplish signoff process for business requirements
• Demonstrated expertise in the execution of following efforts:
• Development of business requirement document (BRD) and system requirement specification (SRS) document;
• Utilization of Microsoft Team Foundation server in establishing requirements and mapping based on required iterations; and
• Execution of internal acceptance testing (IAT) and isolation of bugs in the TFS
• Took charge of developing the following initiatives:
• UAT test cases and mapping to the requirements in the TFS;
• Traceability matrix between business requirements and system processes; and
• Detailed process flow maps that aid in analyzing, discussing, and improvising the system process
• Rendered application support to the Business Team during change and transition of management processes

Confidential

Business Analyst

Responsibilities:

• Collected and acquired sign-off of business requirements directly from the client
• Formed a tractability matrix between business requirements and system processes as well as detailed process flow maps to examine, discuss, and improvise the system process
• Devised throw-away prototype and fail-proof software development process through Visio 2010, which enabled client to quickly visualize the product
• Structured detailed design and mapping specification for translation between legacy and EDI formats
• Played a key vital role in creating and monitoring of version control log to maintain process changes across versions
• Spearheaded meetings along with developers to deliver clear-cut view of the system in need for development
• Produced data flow diagrams for the system to understand, evaluate, and improvise systems
• Assumed accountability in generating implementation and change management analysis document along with user guide documents as well as a detailed SRS document