SUMMARY

• Qualified Industries and Professional Competencies: Agile, Business Analyst, Business Development, Business Intelligence, Command and Control, Credit, Customer Support, Data Center, CMMi, Data Migration, Information Assurance, Information Technology, Insurance Software, International (EU) Business Development, IT Manager, Management, Manager, Marketing Manager, Marketing, Organized Self - Starter, Program Lead, Project Management, Program Management Office, Project Manager, Research Analyst, Scrum Development, Subject Matter Expert (SME), Systems Engineer, Team Builder, Technical Writer, Technologist, Mentor, Coach, Counselor.

PROFESSIONAL EXPERIENCE

Confidential

Program Manager

Responsibilities:

• Professional Services Contractor and Consultant providing Agile, Scrum, Program Management, and Project Management Office oversight and resolution to executives, managers, and operational personnel by performing functions that include a broad range of planning, independent research, analysis, and program management skills that address the most complex issues relative to their mission.
• Guide team and their assigns toward sound business rules, conventions and best-practices for software and systems development (full SDLC capability), configuration management, quality assurance, and turnover cycles within philosophies typical to PMI, Agile, TopTeam and Rational methodologies. Provide ongoing reporting mechanisms to upper management and accept further direction as the project progresses.
• Manage projects related to customer orders of large to moderate scope and complexity. Ensure project goals and objectives are accomplished with prescribed business requirements, timeframes, and funding parameters. Establish, track and maintain project schedules, manage internal organizations to meet customer dates. Communicates weekly with all stakeholders. Escalates and follows up to identify and offer resolutions for customer issues with vendors and/or internal departments.
• Develop process management models and conduct complex process management and program analyses to identify inefficiencies, streamline processes, eliminate redundancies, develop performance measures, while ensuring that processes meet valid administrative and program requirements.
• In both government and commercial environments, facilitate and participate in design sessions with stakeholders, customers, and management to determine requirements, business rules, integrate Commercial, Off-the-Shelf (COTS) software and their related system requirements as needed.
• Independently organize and/or conduct extensive, highly complex, and multi-faceted studies involving a wide variety of administrative and program operations.

Confidential

Program Director

Responsibilities:

• Command, Control, Communications, Computers, Intelligence, Information, Technology, Surveillance, and Reconnaissance (C4I2TSR) Program-Project Manager for US-NORTHCOM J646 (N/NC) Infrastructure Projects (NIPR-SPIR): Voice over Secure Internet Protocol (VoSIP); Internet Protocol version 6 (IPv6) Transition; Accelerated Public Key Infrastructure (PKI) Implementation, and Joint National Capability-Joint and Experimentation Network (JNTC-JTEN).
• Planned, executed, and finalized Agile and Scrum projects according to strict business requirements, within tight deadlines and budgets. Requirements gathering, business analysis needs and updates; budgets; technical process management; program documentation and related product-related development. Tools included Agile, Scrum, EVMS, MS -Project, MS-Project Server and CMM / CMMi.
• Projects and Programs planned, executed, finalized, and delivered according to strict business requirements, within deadlines, and budgets. Project scope exceeds $100-million.
• Scope creep expertise with project enduring, and ever-changing requirements that require project deviation management.

Confidential

High School and Middle School Teacher

Responsibilities:

• Taught mathematics, physical sciences, computer science, English and foreign languages (French, German, and Spanish), Technical English for Grades 7-12. Tutored students privately in after-hours sessions.
• All students met or exceeded al standards.
• Served as a Judge for the yearly (2013, 2014) Intel Confidential International Society for Science and the Public Symposium

Confidential

Senior Program Manager

Responsibilities:

• Designed, built, and managed the House Holds Passed (HHP) Program Management Office (PMO) for the Confidential & Confidential Broadband Internet Wireless Services Data Migration Group.
• Coordinated work of several teams (one-hundred people) focused on common goals with agreed-to budgets, objectives, and deliverables.
• Identified, and rectified approximately 350,000 homes, (tracing, monitoring, and certifying House Holds Passed (HHP)) in each of Confidential & Confidential 's six Broadband divisions, and one-hundred facilities located around most major North American cities.
• Confidential Management and Budget of several million dollars, distributed amongst different departments nationwide. Cost Accounting, Expenditures, Auditing procedures.
• Controlled and implemented budget analysis, project cost estimations, accounts payables /receivables, and program development for a focused teamwork approach to special project involving approximately $50 million across multiple market segments.
• Creation, Design, Author, Distributor of HSD Operations Manual for use Confidential the Call Center Level.

Confidential

Senior Y2K Project Manager

Responsibilities:

• Project Manager for MCI’s Systems Engineering for Year-2000 (Y2K) PMO remediation program.
• Planned, executed, and finalized software development projects according to strict business requirements, within deadlines, and budgets. Formalize cost-plus accounting system for the Intelligent Services Platform (ISP) suite.
• Earned MCI, and MCI Systemhouse several million dollars in otherwise “lost” revenue through effective, cost-benefit program analysis and augmentation production.
• Managed six large, complex COBOL-based legacy (financial) system multi-disciplinary projects in a task order environment.
• Created, Designed, and Authored multiple documents and manuals that describe technical processes to lay-people.

TECHNICAL SKILLS

• Sharepoint 2007, 2010
• WordPress
• MS-Office Suite (Word, Excel, PowerPoint, Access, Visio)
• MS-Project, Project Server, SQL Server
• Cognos (Business Intelligence)
• LinkedIn
• Java, C++, C#
• IPv6-Level CISCO, Microsoft hardware products
• Adabase, JCL, JES2, CICS
• Confidential full scale Financials, Sybase
• FileNet Document Imaging Systems