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Result Analyst And Support Lead Resume

Woonsocket, RI


  • Over 9 years of experience in in software industry, involved in Performance testing of the applications using performance - monitoring tools such as Test Harness and JMeter
  • Proficient in designing the workload model, execute the load tests and reporting observations
  • Extensive knowledge in Shell scripting and created automation scripts for server health check
  • Having knowledge on monitoring the App servers and Business transactions using AppDynamics.
  • Knowledge to configure and execute JMeterscripts and hands-on experience in Load runner
  • Proficient in executing different types of performance testing like duration, scalability, Multi Release and Routing test.
  • Worked closely with Business teams, technical leads and developers to gather performance requirements.
  • Expertise in creating Dashboards and reports to visualize the performance metrics using Splunk
  • Experienced in working as agile team & methodologies
  • Experience in Retail domain
  • Excellent knowledge and skills in test monitoring for transaction response times, Business transaction per second, Server metrics, Database metrics.
  • Strong with Planning, Maintaining and Executing Test Cases, Defect Management and Bug Tracking.
  • Strong analytical skills, inter-personal skills and problem solving skills.
  • Good at bottleneck identification and ability to drill down end-to-end root cause analysis on performance bottlenecks.
  • Review deployment plans, Plan Application outages, coordinate with teams and end users on scheduling outages.
  • Monitor Server performance, usage stats in Production and Non Prod and take preventive actions.
  • Develop contingency plans including reliable backup and restore procedures.


Operating Systems: RHEL, AIX, Sun,Solaris,Tandem,AS400, MS Windows XP/7

Software Products: Test Harness, JMeter, App Dynamics, Splunk, Grafana, Jenkins, Load Runner, Control-M, Service Now,TMS Visual Studio 2010,Team foundation server, Rational Software Architect, Tortoise SVN, Team track, Eclipse IDE

Web/App Server: Apache Tomcat

Network Protocols: DNS, SMTP, netstat, NFS, nslookup, TCP/IP

Programming languages: Shell scripting, Visual Basic


Confidential, Woonsocket, RI

Result Analyst and Support Lead


  • Analyzing the test results to determine the performance of the business application.
  • Reviewing Passrate, Transaction per second, Response Time, CPUs for the base & comparison test.
  • Finding the reason for differences in stats comparison through App logs in splunk.
  • Conducting weekly/daily meeting to review performance testing results with Architect.
  • Extensively used UNIX commands for testing & analyzing test results.
  • Creating & maintaining project testing plan and its status for tracker purpose.
  • Coordinating with release manager for project build status and dev
  • Raising defect to dev team to fix issues.
  • Timely escalation of the critical defects & tracking the defects to closure
  • Proactive follow-ups on critical issues.
  • Strong experiences using LINUX OS
  • Good experience in finding application errors/plotting graphs in Splunk
  • Unix Nmon Analysis to find the utilization spike observed in servers.
  • Good experience in using APM tool AppDynamics in monitoring business transaction across all tiers (web/app/DB) of the applications and finding exception/errors.
  • Updated project plan, provided management task completion and any resource changes.
  • Certifying business releases to production if all the metrics performance met.
  • Trained and mentored new team members in the project

Environment: Windows XP, UNIX, Core Java, Oracle, PL/SQL Developer, Tortoise SVN, Team Track, Eclipse IDE, Splunk, AppDynamics, Grafana, Jenkins, JMeter

Confidential, Woonsocket, RI

Performance Tester


  • Prepped the environment to execute load, health check validation to make sure all the components are running.
  • Worked in Jenkin for tag deployment.
  • Executing various scenario test such as scalability, Multi Release, duration for performance analysis.
  • Automation of utilities to reduce manual efforts.
  • Monitoring of the system performance such as Passrate, Response time, Business transaction and Utilization of various servers through Grafana, App dynamics.
  • Extensively used UNIX commands for testing.
  • Involved in TestCase generation, Post Processing & tracking the testcases usability.
  • Executed PTM to turn on project in Corp Admin
  • Verifying simulator release, status & queue depths and make sure its running without any issue
  • Part of results collection, plotted utilization graphs & service stats collection.

Environment: Windows XP, UNIX, Core Java, Oracle, PL/SQL Developer, Tortoise SVN, Team Track, Eclipse IDE, Splunk, AppDynamics, Grafana, Jenkins, JMeter

Confidential, Minneapolis, MN

Project Lead


  • Performed as a team member on an agile team focused on software delivery and support
  • Regularly led daily stand up meetings, planning sessions, backlog grooming sessions, and retrospectives.
  • Monitored timelines and flagged potential issues to be addressed
  • Followed internal procedures for change management, incident management and escalation.
  • Identifying the application & get the Confirmation from stake holders for scope of the application
  • Analyzing the applications for the configuration & impact with upgrade
  • Testing the applications before upgrade
  • Preparing Implementation plan and rollback plan
  • Coordinating with stakeholders for obtaining outage
  • Migrating the applications in non-prod and Prod regions
  • Obtain the application validation from business team/stakeholders after Migration

Environment: Red Hat Linux, UNIX, Control-M, Visual Studio, Rational Software Architect


Team Lead


  • Analyzing the application configuration & prepare documents
  • Actively participate in establishing project plans, estimating work and monitoring progress against milestones
  • Splitting up applications for different roll outs
  • Estimating the effort for the implementations
  • Coordinating with teams for obtaining outage
  • Migrating the applications in non-prod and Prod regions and verifying apps after Migration
  • Testing the application and Preparing Implementation plan
  • Effectively maintained a good working relationship within the team and with the other functional groups.

Environment: UNIX, AIX 5.3/6.1/7.1, Red Hat 5/6, Sun Solaris 5.9, UNIX, BMC, Visual Studio, Data Stage


Team member


  • Co-ordinate with the onsite team to get the job details from the EAM application team.
  • Analyze the existing Unix, Mainframe, ETL Jobs, Tandem scripts and extract the information
  • Prepare the design document for the current and future design
  • Testing the functionality and comparing it with the existing functionality.
  • Modify the exiting job scripts according to the new design and do TAD deployment.
  • Create the Change Request and assign the Change Task to the TAD team to implement the jobs in dev/stage/production.
  • Monitor the changes and deliver the deliverables to the clients

Environment: UNIX, Tandem, AS400, Mainframe, Shell & Perl Script, BMC, Control-M.

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