PROFESSIONAL SUMMARY

Sr. Business Analyst

• 10 years of hands on experience in business consulting and application development with excellent skills in client interfacing, requirement gathering, user support, quality assurance, problem solving, and documentation. Skilled in determining system requirements and specifications for complex application development projects. Past experiences of leading and interacting with multifunctional teams, programmers and technical staff at all levels. Strong customer service orientation. Strong domain/ functional knowledge of the Investment Banking, Financial/ Banking and Healthcare Industry. In addition have outstanding business communication skills.
• Excellent knowledge of risk management, risk analysis, risk charting and risk mitigation.
• Experienced in Product / Project Management, Business Risk Analysis, Vendor Management, Client Management
• Subject matter expertise in Investment Baking Front, Middle and Back Office , Cash Management, Fixed Income, Equities, Derivatives Options and Futures , Student Loans, Stocks Trading Process.
• Strong knowledge of the Systems Development Life Cycle SDLC models such as Water Fall, Spiral and RAD
• Worked on Full Development Life Cycle on various project
• Knowledge of the Rational Unified Process methodology RUP
• Experience in creating and maintaining the Requirements definition documents that included Business requirements and Functional requirements
• Experienced in conducting JAD and RAD sessions, focus group and brainstorming sessions, reviews, walkthroughs and customer interviews for various business processes
• Skills in developing Use Case diagrams, Sequence diagrams, State Chart diagrams, and Class diagrams
• Exposure in creating and analyzing Data flow diagrams, and Entity Relationship diagrams
• Skills to track environment build release level at various point in the software building process
• Extensive use of UML/RUP for modeling views in Microsoft Visio
• Strong knowledge of Project management skills such as time estimation, task identification, risk analysis and scope management and resource management
• Defining Test Cases, analyzing bugs, interaction with team members in fixing errors User Acceptance Testing UAT
• Integrated Rational Requisite Pro with Rose, Clear Quest, and Clear Case to provide visibility to teams, maintain tractability among requirements, use cases, change requests, and configure changes
• Experience in customer/client interaction, deep understanding of business systems functionality and technicality
• Conducted requirement analysis techniques such as Business Process Automation, Business Process Improvement, and Business Process Re-engineering
• Involved in maintaining Test Matrix, Traceability Matrix and performing GAP analysis
• Experience in writing test plans, defining test cases, developing and maintaining test scripts and Unit Testing
• Motivated self-starter, good team member with exceptional team building, leadership, and interpersonal skills to resolve issues
• Ability to act as a liaison with different stakeholders of the project
• Strong ability to elicit, document, validate and transform business requirements at different stages of software development life cycle

PROFESSIONAL EXPERIENCE

Confidenital

Sr. System Analyst Lead

Replacing the legacy CCH with a new Criminal History System CHS . The project entails booking, arrest cycle, dissemination, release, probation and post release criminal cycle. The system maintains court conviction data and release data. System interacts with various criminal justice systems.

Responsibilities:

• Identified and involved all key stakeholders, contributors, business, operations and technical resources that must participate in projects and ensure that contributors are motivated to complete assigned tasks within the parameters of the project plan.
• Designed the business requirement collection approach based on the project scope and Service Oriented Architecture
• Organized and conducted extensive JAD sessions as a part of requirements gathering, produced the visual models for the application
• Conducted daily SCRUM's and stand up for the project
• Documented business requirements and grouped them based on various processes.
• Conducted Gap Analysis with the development team and the testing team to ensure all requirements are covered
• Developed mapping documents and file layout to meet specifications of other government agencies to whom files are to be transmitted
• Assisted the development team during Unit Testing to ensure all the specifications and requirements are met
• Identified and tracked issues and communicated them to the Project Manager and upper management
• Worked closely with the development and testing team to resolve any issues quickly and in the most effective manner
• Worked with the System Architect and Database administrator to develop the flow and schema of the new database
• Developed Business Process Model using MS Visio to translate current and future workflow
• Updated documents and Business Process Models for record management during the conversion process
• Developed Story Map with business and technical team
• Developed Chevron diagram to give high level description of the processes
• Documented more than 40 workflow processes and eliminate intermediate steps to increase productivity and decrease processing time by 20
• Developed data mapping documents when migrating data from Legacy Mainframe to Java based applications
• Developed User Stories for various processes and functionalities.
• Developed wireframes to provide the business and development team a visual guide that represents the skeletal framework
• Created UML Diagrams including Use Cases Diagrams, Activity Diagrams/State Chart Diagrams, Sequence Diagrams, Collaboration Diagrams and Deployment Diagrams, Data Flow Diagrams DFDs , ER Diagrams and Web Page Mock-Ups using MS Visio thus defining the Business Process Model, Business Process Reengineering and Data Process Model
• Developed traceability matrix to track and map the high level requirements, detailed requirements, detailed design, test plan and test cases.
• Environment: Jira, Rational Test Manager, MS Visio, Agile, Oracle 11g, SQL, MS Office, MS-Project , Java, Web-services, Mainframe

Confidenital

Sr. System Analyst Lead

The Process Volume Audit reports produced by agency indicating the count of Criminal Justice Repository Inquiries by Agency. The various reports developed provide counts and detailed information on whom and when, what information was accessed.

Agency Maintenance

This project encompasses the new portal application which will allow staff to Add, Update or Delete data associated with an Agency to/from the DCJS database. This agency information is the building blocks for agencies accessing criminal repository for information. The system will also determine who is permitted to send Fingerprints and in what format and how they will be processed. This system interacts with FBI and New York State Police department among other agencies.

DMV Photo Request

The DMV Photo System is designed to allow New York State Law Enforcement Agencies LEA and certain federal agencies located within New York State with the capability to access, retrieve and print photo images, using a data link to the DMV photo image database, which contains the photo image of the holders of DMV-issued driver's licenses, learner's permits and non-driver identification cards, to assist with the investigation of criminal offenses and criminal activity.

Civil Management

• The 2007 Sex Offender Management and Treatment Act provides for the ongoing supervision and custody of certain sex offenders upon the expiration of their criminal sentences, either by civilly confining the most dangerous recidivistic sex offenders, or by permitting strict and intensive parole supervision of offenders who pose a lesser risk of harm. Individuals found incapacitated and committed pursuant to CPL 730 and individuals found not responsible by reason of mental disease or defect pursuant to CPL 330.20 also are covered. This system will track the proceedings relating to individuals who are identified as potential candidates for civil management.
• The legislation Article 10 Civil Management requires evaluation of Sex Offenders prior to their release. This evaluation requires tracking by multiple NYS Agencies DOCS, OMH, OMRDD, OAG and DCJS . DCJS Office of Sex Offender Management requires a system to be put in place so that multiple agencies can look at these cases as it progresses thru various stages.

Responsibilities:

• Identified and involved all key stakeholders, contributors, business, operations and technical resources that must participate in projects and ensure that contributors are motivated to complete assigned tasks within the parameters of the project plan.
• Designed the business requirement collection approach based on the project scope and Service Oriented Architecture
• Organized and conducted extensive JAD sessions as a part of requirements gathering, produced the visual models for the application
• Documented business requirements and grouped them based on various processes.
• Updated documents to record the changes in the current system to the future system and processes.
• Conducted Gap Analysis with the development team and the testing team to ensure all requirements are covered
• Developed mapping documents and file layout to meet specifications of other government agencies to whom files are to be transmitted
• Assisted the development team during Unit Testing to ensure all the specifications and requirements are met
• Identified and tracked issues and communicated them to the Project Manager and upper management
• Worked closely with the development and testing team to resolve any issues quickly and in the most effective manner
• Worked with the System Architect and Database administrator to develop the flow and schema of the new database
• Assisted the Project Manager to develop the high level and detailed project plan and ensure the timelines are met by the team.
• Developed data mapping documents when migrating data from Legacy Mainframe to Java based applications
• Development and testing were conducted in Agile model using iterative approach
• Developed wireframes to provide the business and development team a visual guide that represents the skeletal framework
• Identified Use Cases from the requirements. Created UML Diagrams including Use Cases Diagrams, Activity Diagrams/State Chart Diagrams, Sequence Diagrams, Collaboration Diagrams and Deployment Diagrams, Data Flow Diagrams DFDs , ER Diagrams and Web Page Mock-Ups using MS Visio thus defining the Business Process Model, Business Process Reengineering and Data Process Model
• Developed traceability matrix to track and map the high level requirements, detailed requirements, detailed design, test plan and test cases.
• Environment: Forte Mainframe system , Rational Requisite Pro, MS Visio, RUP, Agile, Oracle 11g, Crystal reports, SSRS reports, SQL, MS Office, MS-Project , Java, Web-services, Websphere Portal Server, HP Quality Center 11.00

Confidenital

Sr. System Analyst Lead

Responsibilities:

• Identified and involved all key stakeholders, contributors, business, operations and technical resources that must participate in projects and ensure that contributors are motivated to complete assigned tasks within the parameters of the project plan.
• Designed the business requirement collection approach based on the project scope , SDLC Methodology using Object oriented Analysis and Design methodology
• Documented over 800 business requirements and grouped them based on various processes.
• Worked closely with the team in an Agile environment by leading Scrum calls on a daily basis
• Conducted Gap Analysis with the development team and the testing team to ensure all requirements are covered
• Developed mapping documents and file layout to meet specifications of other government agencies to whom files are to be transmitted
• Assisted the development team during Unit Testing to ensure all the specifications and requirements are met
• Developed data mapping documents for development team
• Identified and tracked issues and communicated them to the Project Manager and upper management
• Worked closely with the development and testing team to resolve any issues quickly and in the most effective manner
• Worked with the System Architect and Database administrator to develop the flow and schema of the new database
• Assisted the Project Manager to develop the high level and detailed project plan and ensure the timelines are met by the team.
• Developed wireframes to provide the business and development team a visual guide that represents the skeletal framework
• Developed traceability matrix to track and map the high level requirements, detailed requirements, detailed design, test plan and test cases.
• Environment: Rational Clear Quest, Rational Requisite Pro, Rational Manual Tester, Rational Test Manager, Rational Functional Tester, MS Visio, RUP, Agile, SQL, MS Office, MS-Project , Java JSF , HP Quality Center

Confidenital

Sr. System Analyst Lead

Responsibilities:

• Identified and involved all key stakeholders, contributors, business, operations and technical resources that must participate in projects and ensure that contributors are motivated to complete assigned tasks within the parameters of the project plan.
• Designed the business requirement collection approach based on the project scope and SDLC Methodology
• Documented over 600 business requirements and grouped them based on various processes.
• Translated business requirements into detailed technical specification documents and help create 70 Technical Specification Documents TSD
• Lead a team of 4 Business Analyst and mentored one of them during the requirement gathering and analysis process
• Worked closely with the team in an Agile environment by leading Scrum calls on a daily basis
• Conducted Gap Analysis with the development team and the testing team to ensure all requirements are covered
• Developed mapping documents and file layout to meet specifications of other government agencies to whom files are to be transmitted
• Assisted the development team during Unit Testing to ensure all the specifications and requirements are met
• Worked directly with the users during the UAT phase
• Identified and tracked issues and communicated them to the Project Manager and upper management
• Worked closely with the development and testing team to resolve any issues quickly and in the most effective manner
• Worked with the System Architect and Database administrator to develop the flow and schema of the new database
• Assisted the team to migrate from old database to new database
• Worked with the Finance team to document their reconciliation, accrual and cash flow processes
• Worked with external vendors to provide the best and optimum solutions to the Business Process Model
• Incorporated new functionalities in the new system there by eliminating the use of external vendor and providing a cost saving solution
• Assisted the Project Manager to develop the high level and detailed project plan and ensure the timelines are met by the team.
• Developed wireframes to provide the business and development team a visual guide that represents the skeletal framework
• Identified Use Cases from the requirements. Created UML Diagrams including Use Cases Diagrams, Activity Diagrams/State Chart Diagrams and Sequence Diagrams using MS Visio thus defining the Business Process Reengineering and Data Process Model
• Developed traceability matrix to track and map the high level requirements, detailed requirements, detailed design, test plan and test cases.
• Environment: Rational Clear Quest, HP Quality Center, MS Visio, RUP, Agile, XML, SQL, MS Office, MS-Project , Java JSF , .Net, Visual Basic, UML, SQL server 2008

Confidenital

Sr. Business System Analyst

Responsibilities:

• Identified and involved all key stakeholders, contributors, business, operations and technical resources that must participate in projects and ensure that contributors are motivated to complete assigned tasks within the parameters of the project plan.
• Responsible for coordinating Joint Application Development JAD sessions with business users, technical team, DBAs, testing team to analyze and validate the requirements, application lifecycle, gather and define the key performance indicators, document and present the requirements specifications.
• Assisted in requirement gathering process with automation of finance department's manual processes by writing VBA code and using macros and formulas to speed processes and maximize accuracy.
• Used Object Oriented Analysis and Design OOAD using iterative method.
• Experience on populating Internal Default History Database into Bank's archive historical defaulted borrowers database.
• Gathered, analyzed and documented Basel II requirements for ACH credit transfers by eliciting information from the Business Team and Information Management personnel.
• Responsible for requirement gathering for System conversion and Data Migration from Wachovia to Wells Fargo system for their Credit card and Debit card project from inception to implementation that included pricing, fraud detection , statements, collections and reporting including Business Process Reengineering BPR
• Gather requirements to be translated to Java JSF , .Net front end and Mainframes at back end.
• Have reported Excel reports and reconcile tables based on application data.
• Worked with the Cash management team for reconciliation , wire transfer and ACH
• Documented requirements for enhancements and new development of propriety software Java, .Net and Cobol of Wells Fargo
• Coached new Business Analysts and other project team members on business process, standards and practices.
• Strong data collation within the legacy system and mapping with the target system.
• Conducted various Joint Application Development JAD sessions with the development teams of Wells Fargo, legacy Wachovia and third party.
• Interacted with Compliance teams of Wells Fargo and legacy Wachovia to implement Regulatory changes affecting various line of business.
• Created Use Cases using UML and managed the entire functional requirements life cycle using Rational Unified Process, Requisite Pro.
• Performed Gap Analysis to identify the deficiencies of the current system and to identify the requirements for the propriety system.
• Defined testing procedures, guidelines, review processes in order to raise the overall capability of the testing group
• Defined testing estimates for various projects and conduct reviews of test cases
• Create management reports about all metrics
• Create QA Audit plan and perform QA Audits of main Project processes using check list
• Generate reports for various projects using HP Quality Center and Rational Clear Quest
• Validated the Source and Target systems mapping fields and data types
• Developed Test plans, Test steps for Production validation.
• Identified Use Cases from the requirements. Created UML Diagrams including Use Cases Diagrams, Activity Diagrams/State Chart Diagrams, Sequence Diagrams, Collaboration Diagrams and Deployment Diagrams, Data Flow Diagrams DFDs , ER Diagrams and Web Page Mock-Ups using MS Visio thus defining the Business Process Model, Business Process Reengineering and Data Process Model.
• Worked with QA testing team to design test methods to verify the applications functions of student loans, home equity, refinance and commercial loan activities.
• Assisted hand on QA team during integration testing pre and post production
• Facilitated testing on the corresponding enterprise level loan origination system LOS and loan servicing system with separate workspaces for loan officers, processors and brokers.
• Extensive interactions with the client , management teams and third party to understand the requirements and report the status of the testing efforts on their applications
• Environment: Rational Clear Quest, HP Quality Center, MS Visio, RUP, Agile, UML, XML, XMLSPY, SQL, PL/SQL, MS Office, MS-Project , Java JSF , .Net and Mainframes

Confidenital

Sr. Business Analyst

Responsibilities:

• Designed the business requirement collection approach based on the project scope and SDLC Methodology
• Designed Statement of Work SOW and business requirements for enhancement of the Front Office buy-side for their in house and propriety application using Service Oriented Architecture.
• Gathered requirements for enhancement to Middle office , risk management side , and provide updates on measure of risk on front end
• Perform Suitability Factors in relation to the Investment Objectives of Clients.
• Wrote business requirements which involved Market Risk Analysis and risk management like continuous time finance and asset pricing, credit derivatives etc.
• Documented functional requirements for risk modeling for various markets.
• Gathered business requirements through interview, surveys and observations from account managers and UI User Interface of the existing Broker-Dealer Portal system with emphasis on Sales and Trading and Research on High Volume platforms
• Understand and articulate business requirements from user interviews and then translate requirements into functional and technical specifications.
• Carried out the business Impact analysis and maintained documentation
• Conducted system analysis using statistical tools to maintain the applications purpose, including designing and running reports to validated data integrity via Crystal Report.
• Assisted the QA teams with system integration testing
• Worked closely with the UI teams to model the screens, which met user defined requirements.
• Responsible for the completion of projects within specified time and budget dealing with financials, project workflow, change management and dealing with vendor relationships.
• Assisted with Test Cases and developed strategies with Quality Assurance group to implement them. Efficiently responded to client inquiries and resolved discrepancies. Identified, prioritized, tested and proved essential business functions to assure compliance with vendor and internal auditing.
• Collaborated with Quality Assurance Analyst in Rational Clear Quest to track defects and used Rational Clear Case to maintain consistency in the builds.
• Generated the sequence, state chart, and activity diagrams to enable understanding and representation of the business processes for ease of software system development in Rational Unified Process RUP methodologies using Rational Rose.
• Gathered requirements from various user groups, author system specifications and communicated them to the client, development and testing teams.
• Co-authored documents for full life cycle research, development, and initial implementation of pricing models for credit derivatives to be used by the trading desks.
• Analyzed the results of the reports and advised the client on the appropriate steps of the data fix in the database.
• Analyzed complex problem scenarios to identify root cause and formulated permanent solutions.
• Developed comprehensive system test scenarios and scripts drawing from in-depth functional knowledge in the business area. Tested projects that range from small software defect corrections to large-scale enhancements or new business functions. Performed acceptance testing as well as defect tracking and reporting.
• Environment: HP Quality Center, Oracle, Java, Windows 2000, Requisite Pro, Clear Quest, Agile, .NET, XML, Web Services, UML, MS Visio, MS Project Professional

Confidenital

Business Analyst

Responsibilities:

• Performed Stakeholder Analysis to identify the key players for project success and participated in Stakeholder Management to communicate effectively with the right stakeholders.
• Designed business process models such as context and data flow diagrams, Entity Relationship diagrams ER-Diagrams for value-addition of existing business solutions using Rational Rose and MS Visio.
• Provided implementation assessment for Rational Requisite Pro, Rational Rose, UML and RUP.
• Identified and involved all key stakeholders, contributors, business, operations and technical resources that must participate in projects and ensure that contributors are motivated to complete assigned tasks within the parameters of the project plan.
• Conducted JAD sessions with the broker on the broker-dealer platform to make the system more user friendly
• Prioritized the requirements gathered from financial specialists, business users, domain experts through interviews and JAD sessions.
• Scheduled meeting with developers, SA's Systems Analyst and testers to collaborate resource allocation and project completion using MS Project.
• Created Use Cases using UML and managed the entire functional requirements life cycle using Rational Unified Process, Requisite Pro.
• Documented trade order lifecycle for equities and Fixed Income and Equity Derivatives
• Created Process Work flows, Functional Specifications, and responsible for preparing Software Requirement Specifications SRS , Functional Specification Document FSD .
• Used the Unified Change Management UCM tool, Rational ClearQuest to maintain and track the stakeholders requested enhancements and changes. Used Rational ClearCase, a Configuration Management tool, to maintain different builds of the application with description about all changes and versions.
• Created and managed project templates, Use Case project templates, requirement types and trace-ability relationships in RequisitePro.
• Bi-weekly presentation to upper Management in the infrastructure group to report the ongoing Projects and to inform management of the deadlines that are being met and those being changed.
• Involved in project management, developing project plans, setting project schedules and milestones, scheduling tasks and activities using MS Project.
• Responsible for efficient project monitoring using automated data gathering on change management from Rational Clearquest, defect tracking from Rational TestManager and presentation on dashboard report using Rational Project Console.
• Extensive experience with User acceptance testing UAT , System testing, and Integration testing
• Environment: SAP, Java ,HP Quality Center, MS Visio, Rational Requisite Pro, Rational Rose, Rational Clear Case, .NET, UML 2.0, MS Office, Oracle, Unix, Windows 2K.

Confidenital

Business Analyst

Responsibilities:

• Provided requirements for restatement IT teams and project statistics to upper management
• Performed Smoke Test to certify the production environment
• Coordinated with SOX and AUDIT teams to fulfill their requirements
• Coordinated with the Infrastructure teams, Command Center, Wintel, and Functional Change Control groups to ensure the timely flawless production process
• Assisted with Prudential's federal Audit by providing auditors with data from Rational Clearcase
• Hosted JAD sessions with the 26 work streams and business users
• Utilized MS Visio to configure and develop process diagrams and procedures
• Conducted RAD Sessions and GAP Analysis for understanding the workflow
• Used Requirements Traceability Matrix RTM to track requirements from the various work streams
• Obtained execution confirmation from Development Leads and IT PMs to commence data translation
• Tracked dependencies with related projects, applications, servers and teams to avoid resource overload
• Ensured all processes are performed in a timely manner per the SLA of the Production Environment
• Verified Dependency Matrix on Integrated Mortgage Securities application
• Acted as a liaison between the Risk management stake holders and the technology group.
• Raised awareness of risks, issues, and assumptions that impact upstream and downstream project teams
• Provided 24x7x365 technical operations and management support to the Production environment
• Executed SQL commands in a production environment
• Coordinated with the platform teams on Infrastructure maintenance windows
• Ensured all executed processes in Production environments were Maintainable, Repeatable and Auditable
• Managed, reviewed and approved business justification for emergency executions
• Assisted project manager in creating process flow diagrams to depict work flow and execution activity flow
• Accurately and efficiently executed test plans
• Assembled and documented all test results in Rational Clearcase
• Provided group approval for P/CM Remedy tickets used in tracking executions
• Managed and assigned duties to a 10 person control analyst crew
• Established conventions and guidelines for control analyst group during project initiation
• Maintained a Traceable, Repeatable and Auditable process for all executions and ensured the clearance of quality gate prior to Production
• Assisted the QA group with SQL queries for their back end testing
• Facilitated meetings with IT and business owners communicating and enforcing the quality assurance guidelines required by the organization

Confidenital

Business Analyst

Responsibilities:

• Interacted with CBMS heads to finalize the Business Requirements for the application.
• Performed the requirement analysis and documented the requirements.
• Closely interacted with designers and software developers to understand application functionality and navigational flow and keep them updated about Business users' sentiments.
• Developed business requirement document, functional specification by taking inputs from multiple sources.
• Translated statement of work into business and system level requirements following the Rational Unified Process.
• Organized and conducted extensive JAD sessions as a part of requirements gathering, produced the visual models for the application using Rational Rose to create use cases, state charts, sequence diagrams, deployment diagrams and activity diagrams.
• Performed risk analysis of the requirements to identify the key business risks areas for the project and prioritized the application development and testing.
• Facilitated the weekly meetings with the review teams to continuously improve the QA process for the application development.
• Used MS Power Point presentations for conduction walkthroughs with the stakeholders.
• Monitored and analyzed the development of cascading style sheets in HTML at front end.
• Worked in tandem with internal and external users to define requirements and coordinated user management and developer expectations.
• Environment: Oracle, HTML, XML, Rational Rose Suite, RUP, MS Project, SQL, MS Access , .NET, MS Power Point, and MS Excel.