SUMMARY

• SAFe/Agile Coach leading a SAFe transformation with a solid record of s.
• Coaching and teaching at team, program, and portfolio - levels. Introducing scrum practices to seasoned professionals as well as supporting their overall adoption and maturity while being open to a change of mindset.
• Development of organic approaches to enterprise program and team agility assessments and agile business value delivery.
• me enjoy halping others grow and succeed by sharing my experience, noledge, and skills with them as a natural change agent and problem solver.

PROFESSIONAL EXPERIENCE

Confidential, Linthicum, Maryland

Lead Agile Coach

Responsibilities:

• Lead SAFe Transformation Coach
• Lead Coach for team of 4 SAFe/Agile Coaches supporting 11 Scrum Teams remotely
• Created and maintained coaching product backlog
• Served as Product Owner for the team of Coaches
• Coaching/Teaching
• Successfully coached an ART: Coached roles at team, program and portfolio levels on Agile Practices and SAFe Framework
• Taught Product Owner/Product Manager class
• Co-taught SAFe Scrum Master and SAFe for Teams classes
• Co-taught and conducted multiple ad hoc workshops & created class content
• Facilitated Communities of Practice for Scrum Masters and Product Owners
• Created Agile Coaching Guide, noledge repository, and artifacts for all levels

Confidential, Hanover, Maryland

Agile Coach

Responsibilities:

• Coaching/Teaching
• Coached new RTE into that role; introduced PI Planning to a program of a 13-team Agile Release Train (ART) in anticipation of an enterprise SAFe implementation.
• Coordinated a team of coaches to establish and support 13 scrum teams to adopt and mature team-level lean-agile practices.
• Mentoring Scrum Masters new to that role and organization
• Created materials for and taught Agile Foundations and other classes as needed
• Created materials for PI Planning
• Subject Matter Expert in Agile Centre of Excellence (CoE)
• Recurring Coach/Product Owner/Scrum Master position interview panel member
• Coaches Scrum Masters at team-level as needed
• Serves as thought leader on how teams new to agile mindset can transform
• Contributes to CoE activities including Agile tool (Version One) and guidance (cheat sheets) standards, respectively, Agile delivery
• Serves as thought leader on means of introducing Continuous Improvement
• Participates in, facilitated and presents at, Agile Communities of Practices
• Served as a SME and oversaw development for the CIO Dashboard
• Mentored employees wanting to become a Scrum Master

Scrum Master

Responsibilities:

• Served as a Scrum Master on multiple product teams
• Facilitated Scrum ceremonies
• Worked with the product owner and stakeholders in supporting their goals and vision by prioritizing features and refining product backlog
• Created reports and monitored team progress guide team on continuous improvement
• Lead Agile Scrum Master Community of Practice (COP)

Project and Program Manager

Responsibilities:

• Served on Confidential committee PMO assisting with creating processes, forms and documentation; performed project health checks
• Assisted in setting up program management within the PMO
• Developed and managed work plan, including budgeting, sequencing, breakdown of structure, delivery schedule and resource allocation for a variety of different types of projects
• Responsible for risk and quality management, and issue tracking
• Create communication plans
• Build and maintain customer and vendor relationships
• Set up Program Management and Project Management repository and created artifacts

Confidential, Glen Burnie, MD

Confidential

Responsibilities:

• Responsible for Confidential business development, and providing sales metrics to management, developing sales literature and strategies for clients
• Identified new opportunities, pprepared and submitted bids to government agencies and Confidential

Confidential, Baltimore, MD

Regional IMAC Manager

Responsibilities:

• Created, reported schedule, budget, communications and program elements to executive sponsors
• Reviewed, approved and led sessions for project plans, schedule and strategy conformance
• Conducted technology project assessments
• Responsible for integration of all technology for new acquisitions through entire project lifecycle
• Conducted technology project assessments
• Managed infrastructure buildouts for new offices, moving and decommissioning of offices
• Managed client relationship by leading stakeholder meetings, preparing and presenting project metrics
• Lead teams for asset recycling and disposals, hardware installations, desktop builds and deployments
• Responsible for all aspects of the project and division’s change management and communications

Confidential, Baltimore MD

Project Manager

Responsibilities:

• Met with client representatives to determine, develop and propose technical infrastructure solutions
• Communicated with various global technology service groups to design and implement real estate, application, software, hardware and integrated infrastructure projects
• Prepared budgets, planned and led meetings and prepared follow-up to working groups during the life cycle of the project, while being responsible for change management and communications

Manager/Project Manager

Responsibilities:

• Supervised a team of 10 technicians that were responsible for moves, maintenance, configuration and upgrades
• Trained new hires on processes, technical work and troubleshooting methods.
• Responsible for all MAC activities and hardware break fix locally and in remote sites
• Responsible for all MAC activities and hardware break fix locally and in remote sites
• Daily responsibilities included writing SOWs, schedule and budget management, planning, installing NT workstations and department specific software, writing installation procedures, editing batch files and SMS installer scripts, user support, conducting assessments of all projects, instructing and staff and change management and communications
• Responsible for large projects involving topology and domain changes as well as software installation and troubleshooting and support
• Daily responsibilities included moves, networking and installing printers, server name changes, software changes, hardware installations teams and change management and communications