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Sr. Business Analyst Resume

Purchase, NY

SUMMARY

  • Qualified professional with 8+ years of extensive experience in the field of Business Analyst working with the technical staff to implement management and staff's business requirements into the software application in of Property and Casualty and insurance industry.
  • Highly experienced on implementation of Guidewire Billing Center, Policy Center integrations.
  • Major focus on full Guidewire suite Billing Center.
  • Extensively experience in Agent Front End, ClaimCenter and BillingCenter.
  • Expert in commercial Property and Casualty, Commercial Lines and Personal Lines Insurance, Underwriting, Rating and Guidewire experience with national carriers.
  • Elicits business process information by leading JAD sessions, conducting interviews, and using other techniques.
  • Extensively experienced in analysing and requirements gathering and writing system functional specifications including use cases.
  • Excellent technical skills in SQL to extract, transform and loading data to the database using tools such as Guidewire Data hub.
  • Requirements Gathering, Requirements Elicitation, Requirements Engineering & Functional Testing.
  • Experienced in Re - Insurance claims/Policy, banking applications, Personal Auto Insurance claims, Workers Compensation Insurance claims, General Liability claims, Property Claims, HR application, telecoms ticketing, standalone and Web applications.
  • Expert in integrating Guidewire products (Billing center and Claim center) with other internal/external systems using various technologies like Java/J2EE, SOA Web Services and Messaging.
  • Working knowledge and business experience in Retail-Point of Sale, Mobile end2end and Commercial insurance diverse domains (Guidewire).
  • Knowledge with project experience in various LOB's such as Personal (Auto, Dwelling, Homeowner) and Commercial (Commercial Auto, Workers Compensation, Commercial Property, General Liability, Business Owners Policy (BOP), Commercial Package Policy (CPP)
  • Possess strong knowledge of Property and Casualty terminology and extensive experience working on Insurance projects.
  • Experienced in SQL Server Reporting Service (SSRS), Executing Queries and Running Store Procedures.
  • Proficient in gathering business requirements from both formal and informal sessions through interviews, NetMeeting, questionnaire, video conferencing, JAD sessions and conference calls.
  • Involved in extensive customizations on Guidewire Claim Center - Financials (Reserves, Payments, Recovery, Recovery Reserves, Cash Flow Management) Knowledge of Auto Claims Processing and Underwriting of insurance products.
  • Experienced in insurance claims systems implementation.
  • Conducted Joint Application Development (JAD) sessions with IT teams to identify changes and participated in Stakeholder Meetings to communicate the same Strong understanding of project life cycle and SDLC methodologies including RUP, RAD, Waterfall and Agile.
  • Insurance experience includes Personal Property Casualty and Commercial Automobile Product knowledge, Reinsurance systems.
  • Experience in working with My SQL database using TOAD for data validation testing.
  • Experience working in Agile Environment including writing and executing Test Cases for Web and Client/Server applications.
  • Deep knowledge of the P&C Personal and Commercial Lines Insurance market having ideally worked at insurance software vendors or carriers.
  • Excellent in developing Use cases, User Stories and Conceptual Data Models.
  • Extensive experience in conducting Data Analyses, Data Mapping, Data Profiling, Gap Analysis.
  • Expertise in UML (Context diagrams, Use Case Diagrams, State diagrams, Sequence diagrams, activity diagrams) as a business analysis methodology for application functionality designs using IBM’s Rational Rose.
  • Solid understanding of Business Process definition and SDLC methodologies.
  • Experience working on Project Management tools (MS Project, Rally).
  • Design and review of various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM), Gap Analysis and testing documents.
  • Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts.
  • Hands-on working experience with the Policy Center, Billing Center and Claim Center for Guidewire Insurance Suite and configuration of user stories.
  • Analyse and develop requirements for enhancements and defects related to the current Guidewire Policy system.
  • Extensive knowledge of the Software Development Life Cycle (SDLC) methodologies such as Agile, Waterfall, and RUP.
  • Expert in eliciting requirements for Business Requirement Document (BRD) and Functional Requirement Document (FRD) through Interviews, Brainstorming sessions, Focus groups, Questionnaires, and Surveys.
  • Experienced in conducting Joint Requirement Planning (JRP) and Joint Application Development (JAD) sessions with the business users and development teams.
  • Transformed functional and business requirements into business models using Unified modelling Language (UML), Data Flow Diagrams and Flow Charts.
  • Involved in meetings with Business users, project stakeholders, SMEs, and other higher authorities to clarify business and functional requirements.
  • Proficient in conducting a GAP analysis and preparing 'As is' and 'To be' documents.
  • Adept in creating screen mock-ups, wireframes, User Interface/Graphic User Interface (UI/GUI), context diagrams, business process flows, and in developing Use Case Diagrams, Behaviour Diagrams (Sequence Diagrams and Activity Diagrams) based on the UML Methodology.
  • Excellent communication and analytical skills with attention to detail and team-player ability.
  • Collaborated with the Testing team for the design of Test cases and Issue resolution.
  • Adept at tracking and managing requirements using Requirement Traceability Matrix (RTM).
  • Experienced in User Acceptance Testing (UAT) and Defect Tracking.
  • Proficient in writing SQL queries for Data Validation and System testing.

PROFESSIONAL EXPERIENCE

Confidential - Purchase, NY

Sr. Business Analyst

Responsibilities:

  • Working as a Business Analyst for implementation of Guidewire ClaimCenter and PolicyCenter for Personal Lines Auto, Home and Umbrella/Liability Plus lines of Business.
  • Requirements Gathering for Configuration, Integration and Legacy System development work streams through direct user interviews, document analysis as well as formal and informal sessions.
  • Performing Gap analysis of Current state and desired state to identify the gap and recommending the solution to fulfil gaps.
  • Business analysis work like research/investigation, gap analysis, business process maps, process flows.
  • Facilitating Joint Application Design (JAD) Sessions with business users and development team to drive out detailed business requirements, functional requirements, or specifications.
  • Requirements for various User Stories relating to ClaimCenter functional areas like FNOL, Claims Financials, Loss Assessment, Subrogation, Recovery, Salvage, Activities, Litigation Management, Car Rental Management, Bulk Invoices, Contact Management, Document Management, Medical Bill Review etc.
  • Requirements for various Vendor Integration points like Enterprise Car Rentals, Bulk Invoices integration for Enterprise/Safelight/Quest vendors, AIS Medical Bill Review, Safelight FNOL, ISO, LexisNexis Counsel Link, Lawson General Ledger, Web series Check Printing, Kofax, ISO Liability Navigator (LNAV).
  • FTP process requirements for the Inbound and outbound files transfer between Guidewire and various 3rd party vendors like - Enterprise, Safelight, Quest, TransUnion, LexisNexis, General Ledger, ISO/Verisk, AIS.
  • Completed various research and investigation activities for carrier's current policy renewal processes, underwriting guidelines, risk assessment tools, Auto symbols determination, rating factors and discounts, rating algorithms, current processes for 3rd party data like protection classes and Auto Symbols. Analysis on various market products providing VIN verification/lookup services.
  • Current state assessment of carrier's Legacy system for client demographic data management, its capabilities, functions and downside, areas for improvement, analysis on Guidewire's Contact Manager functions and capabilities, helping Solution Architects for determining the future state solutions and gathering high level business requirements for future state capabilities.
  • Analysed requirements to provide data mapping needs and collaborated with the xPression architects to create the documentation used by multiple team roles (xAdmin, data interface programmer).
  • Documented "Account’s type', Submission Wizard', process for 'cancellation, adjustment', BPR, Product Model & form inference rules, Risk score, Rate Books, UWI approvals, UW Authority limits based on roles & Groups, user administration load, activity pattern, workflow rules, and documenting requirement.
  • Knowledge of Guidewire integration framework and various integration methods like Web service APIs, Plugins, Messaging code, Guidewire XML models, templates etc.
  • Prepared Source to Target mapping documents in Excel. Understanding of WSDL, XML, and XSD for creating the mapping documents for 'Guidewire-ESB layer-Vendor' and vice versa.
  • Prepared Business process document, process flow diagrams, sequence diagrams, context diagrams. Knowledge of BPMN and UML.
  • Preparing configuration requirements and UI mock-up screens. Involved in the various Customizations on the OOTB Claims Center screens.
  • Preparing, reviewing, and updating business requirement documents and user acceptance test plans.
  • Working with Global cape AWE team for ensuring successful FTP setup for Vendor file transfer. Gathered requirements like FTP server details, authentication and encryption method, IP addresses, Port number, FTP directory structures, File transfer scheduling, File transfer error handling etc.
  • Assist the testing team by providing clarifications in requirements, reviewing requirements for testability. Helping QA Team for the integration point testing, providing them test files or test data.
  • Participating throughout the design and development process, analyzing features to point out weaknesses or inconsistencies.
  • Helping to coordinate interface testing efforts across various integration points. Coordination with third party vendors.

Confidential - Marietta. PA

Business Analyst

Responsibilities:

  • Extensively involved in every phase of the RUP process starting from Inception to Transition
  • Interviewed Business Users to gather Requirements and analysed the feasibility of their needs by coordinating with the project manager and technical lead.
  • Used Data warehousing for Data Profiling to examine the data available in an existing database.
  • Design, development, implementation and roll-out of MicroStrategy BI applications. Provide business intelligence analysis to decision-makers using an interactive OLAP tool.
  • Reviewed claims for completeness, accuracy, and correct coding
  • Responsible for implementation of SDLC business processes for an Agile environment employing the entire Borland suite of tools.
  • Worked on Guidewire Policy center and Billing center to test functionality related to Policies and Billing Cycle.
  • Worked closely with Billing center, Customer Portfolio, and Forms team to test the integration between these services.
  • Working as a Business Systems Analyst for Guidewire Policy center Implementation and integration of Policy Center with legacy systems, document output management systems (xPression, OnBase) and Rules & Rating Engine (Insbridge)
  • Implemented and maintained the MDM (Master Data Management) in the data warehouse.
  • Prepared Business Requirement Documents (BRD's) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.
  • Organize requirements into high level Use Cases and low-level Use Case Specifications and modelled them into UC, Activity and Sequence Diagrams using Rational Rose and MS Visio.
  • Worked on User stories, Screen Mock-ups, Field level specification, Forms, Product Model, and data mapping.
  • Managed individual test cycles reported bugs and worked with (LOB) Line of business and developers to resolve problems.
  • Worked as a Personal line of Property and Casualty Expert for interface to Insurer Business Partner on all facets of system design.
  • Used HP Quality Center to store Test Cases and Test Scripts.
  • Utilized corporation developed Agile SDLC methodology. Used Scrum Work Pro and Microsoft Office software to perform required job functions.
  • Experience working on integration, Data Mapping, XML and Gap analysis.
  • Developed test strategies documentation and tested various functions within a Claim Management and Billing software application. This application serviced Worker's Compensation claims. This was practiced in an Agile Software Development environment.
  • Entered Test Scenarios, Test Cases and Expected Results in test management tool, Version One.
  • Written and executed SQL queries and Joins, Group By clause, having clause etc. to validate the data.
  • Created and tracked defects in JIRA.
  • Developed and executed test cases for EWS (Enterprise Web Services) /XML / SOAP and RESTFul services using SoapUI tool.
  • Updated WSDL file as needed for Endpoint, Tested request, and response XML. Added Assertions to validate the response xml with database.
  • Validated reports by executing SQL queries and compared the data using File comparison tool ExamDiff.
  • Created Test Data for QA and UAT.
  • Involved in Smoke Testing, Regression Testing and User Acceptance Testing.
  • Proficient in Duck Creek Session XML and Data Model for Commercial Auto, Commercial Property and General Liability
  • Managed the implementation of new hierarchy design into enterprise data warehouse (Teradata)
  • Interacted with users for verifying User Requirements, managing Change Control Process, updating existing Documentation. Created Test cases from scratch by using Business & Functional Requirement Specs, HLD and Wire Frames.
  • Documented Policy integration and claims professional assignment details in Vision and Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs) using Rational Requisite Pro and Power Designer.
  • Collected user requirements through series of JAD sessions and identified functional and non-functional requirements.
  • Performed Business End-User testing of all Guidewire BillingCenter for data integrity.
  • Produced FRD and system changes specifications based on the requirements identified during the JAD sessions
  • Responsible for testing the Quote & Purchase for both Auto and Home Property Insurance of the customers. Experience in creating design documentation related to system specifications including user interfaces, security and control, performance requirements and data conversion.
  • Participate in the development of Guidewire Billing Center, Billing Center - Policy Center User Stories.
  • Involved in requirement elicitation and conducting requirement discovery meetings with SMEs, product owners, UX and the technical teams.
  • Identify and troubleshoot business data issues, often collaborating with teams to solve issue.
  • Involved in replication of data like snapshot and transactional replication.
  • Liaison between business users and project team for requirements management for Commercial, Personal, Workers Compensation, and Specialty insurance; documented "AS-IS" and "TO BE “business process across various line of business.
  • Validated the test data in DB2 tables on Mainframes and on Teradata using SQL queries.
  • Experience in Conceptual design, Logical design, physical design of Data Warehouse projects.
  • Conducted Joint Application Development (JAD) sessions with IT groups. Identified the Key Changes and participated in Stakeholder Management to communicate effectively with them.
  • Developed and Documented timelines for Project Delivery, and managed Projects and Resources to successful completion.
  • Analysed the business and functional requirements of the application and developed detailed test plans, test cases in Test Director.
  • Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing based on Business Requirements, technical specifications and/or product knowledge. Conducted User Acceptance Testing, gathered and documented User Manuals and Business Rules

Confidential, West Trenton, New Jersey

Business Analyst

Responsibilities:

  • Project followed Agile SDLC methodology for Guide wire Policy Center Integration in different sprints.
  • Worked under Agile/Scrum methodology (user story, product backlog, risk prioritization, sprint planning, product backlog grooming, daily stand ups, sprint retrospective, sprint demo)
  • Gathered business requirements, converting them into functional requirements and authored the same in making User Stories for Policy Administration System and Quote management System.
  • Worked closely with the business users, Stakeholders and SMEs to identify, document, and analyse the business process that was currently being followed to improve the time efficiency of the processes.
  • Worked on insurance Billing System as a Subject Matter Expert on migrations, conversions, upgrades, and integrations of CSG and AS400 systems.
  • Completed Data Mapping for Group and detail Product analysis and report writing.
  • Developed Data Mapping and Crosswalk documents.
  • Did data analysis, created data mapping and data interface documents and kept the documents updated with.
  • Changes in requirements and functional specifications.
  • Gather and define customer requirements to import and export data from Property and Casualty Insurance Enterprise View (IEV) system. Insurance Enterprise View IEV provides data acquisition, data aggregation, and data representation capabilities that promote unrestricted sharing of information among business processes within an organization.
  • Frequently used Requirements Traceability Matrix (RTM) for identifying and tracing the linkages among PolicyCenter, BillingCenter and ClaimCenter
  • Performed business impact analysis of proposed projects processes and gap analysis for new functionality requirements, as well as prioritizing them based on actual business.
  • Created and maintained User Stories by interviewing the SMEs regarding Policy Administration Aspects and understood the quote variance elements.
  • Facilitated (JAD) Joint Application Development sessions to identify business rules and requirements and then documented them in a format that can be reviewed and understood by both business and technical teams.
  • Defined the scope & financial projections, also performed Cost/Benefit Analysis, Risk Management and GAP Analysis.
  • Organized and facilitated JAD sessions as part of Requirement elicitation sessions based on User Stories and identifying Business and Functional Requirement and detailed discussions linking tasks for various Functional Areas based on OFAC requirements, SAR requirements.
  • Managed General Liability, Commercial Property, Commercial Package, Commercial Auto and Workers Compensation policy lines
  • Involved in integration between Policy Center, Claim Center and Billing Center.
  • Performed Requirement Gathering & Analysis by actively soliciting, analysing and negotiating customer requirements and prepared the requirements specification document for the application using MS Word.
  • Involved in the Test Plan document preparation.
  • Participated in Scrum/Agile ceremonies, back log refinement, daily scrums, sprint planning, sprint review and retrospective.
  • Organized meetings and participated in JAD sessions to ensure legal and compliance deadlines are met.
  • Extensively used agile methodology throughout the SDLC process.
  • Worked in XML, SQL Server, JIRA, Salesforce. Working on Transformations in XML.
  • Writing user stories for Business Process Flow, System Integration Testing based on the Configuration requirements of Guidewire Policy Center for Property Auto LOB
  • Prepared requirements document for Commercial Auto, Inland Marine, Crime, Worker's Compensation, Umbrella, Business Owners Policy, Commercial Output Policy, and Commercial Property Package
  • Conducted JAD sessions & individual interviews with Business/IT stakeholders for requirements.
  • Designed and implemented basic SQL queries for testing and report/data validation.
  • Developed schemas for extraction, transaction, and loading (ETL) using Solonde Warehouse Workbench to expedite data integration between systems.
  • Involved in testing the conversion of the application into web application using XML web services.
  • Created translation document for requirements between Policy Center and Billing Center systems
  • Conducted SMEs meetings, one on one interviews at both in-house and client locations, gathering requirements, providing analysis/functional specifications as well as Liaising closely both Front / Middle Office, and analysing requirements using Requisite Pro - RUP
  • Performed Structured Walk-Through testing with QAs and developers, to analyse the root cause of flaws. Responsible for preparation test cases, test scripts, Decision tables and documented it for regression testing.
  • Created Business Requirements Document (BRD) and converted them into System Requirement specifications (SRS) and obtained approvals for all documents.
  • Analysed business requirements and created Use Cases, Process and Activity Flow Diagrams using MS Visio to derive a clear and common understanding among stakeholders.
  • Developed strategic partnerships with the business unit to develop a solid knowledge base of the business line, including the business plan, products, and processes.
  • Conducted walkthrough sessions with stakeholders including end users, technical team and aided in developing user manuals.
  • Worked with QA team to develop and execute Test Plan Document defining Test Cases and Test Scripts.
  • Played a key role in conducting User Acceptance Testing (UAT) by managing identified issues and ensured all issues were resolved.

Confidential - Chicago, IL

Sr. Business Analyst

Responsibilities:

  • Attended Business Requirements, Functional and Technical meetings with Business and Technical teams.
  • Involved in project kick-off meetings and solution meetings with team members to explain roles/ responsibilities, relationships with other groups, deliverables, timelines, assignments, and status reporting.
  • Involved in requirement sessions with business to elicit future state requirements. Gathered business requirements through interviews, JAD sessions and observations.
  • Involved in JAD and JRP sessions with the Policy Supervisor, Sr. Policy Developers, agents, Actuarial, AMS360 admin, Guidewire Consultants and Implementation Consultants for the Issue Policy, Quote Policy Change, Policy Rating, Initiate Policy, Enter Policy Change, Policy Premium Change, Edit Policy Change use cases.
  • Worked on Business Requirements Documentation for Guidewire Policy Center and Guidewire Billing Center. Created UI mock-ups based on Insurance (premium, rating, underwriting, losses, direct billing, agent bill) user requirement.
  • Participated in brainstorming sessions with the project managers and SMEs in understanding the requirements pertaining to the Guidewire Suite to develop the Business Requirements Document (BRD).
  • Worked with business stakeholders to gather and document as is flow and future business flow in Guidewire Insurance Policy Center.
  • Worked on configuring user stories around Policy Center and Billing Center during the development sprints.
  • Involved in creating translation document for requirements between Policy Center and Billing Center systems.
  • Participated in backlog meetings, demoed user stories for acceptance criteria and attended retrospective meetings.
  • Worked on overall Requirements Management and involved in building the Requirements Traceability Matrix to monitor the project.
  • Worked on different documents like project scope documents, function requirement document, non-functional requirement document, user interface document, change request form.
  • Worked on analysis and testing phases and supported development team during design and implementation phases of Agile development process.
  • Involved in all necessary business and system narrative Use Cases from requirements, created UML diagrams including Use Case Diagrams, Activity Diagrams, and Sequence Diagrams using Smart Draw.
  • Involved in constructing process flows for each of the policy transaction type. Worked with business users and SMEs on workflows to create story cards for iteration plans.
  • Interacted with the Guidewire billing center team in understanding and analysing the stakeholder requirement for billing plan, agents bill plan, payment plan, payment allocation plan, return premium plan.
  • Involved in integration and data content discussions with various teams for various integration points between the systems.
  • Worked on integrating Guidewire Policy Center with Guidewire Claim Center Systems, Billing System and other existing system supporting operations.
  • Involved in migrating data from legacy system to Guidewire billing Center by using Guidewire data hub process.
  • Worked on dashboard development and passionate practitioner of effective data visualization. Familiarity with best practices around visualization and design.
  • Involved in consulting with business clients, creating Tableau dashboard reports and KPI in tableau, collaborating with developer teams and using the Tableau platform to create business intelligence visualizations.
  • Involved in creating a dual-axis bar chart with multiple measures.
  • Involved in developing tableau data visualizations using cross tabs, heatmaps, box, pie chart, geographic map and bar charts.
  • Wrote SQL queries to filter data for data visualization dashboard and Data integration between policy to billing.
  • Involved in managing defects using Defect Tracking Tool JIRA, reviewed each defect and assigned development team to resolve problems.
  • Worked on smoke testing to proceed with the planned test cycles and collaborated with the testing team for the implementation of Progression and Regression Tests for the new guidewire functionalities.
  • Participated in User Acceptance Test planning by creating test strategy document, test scenarios and facilitated in execution.
  • Worked with QA team in designing end-to-end test cases based on signed off end user requirements.

Confidential, Lansing, Michigan

Sr. Business Analyst

Responsibilities:

  • Worked on the Claim Center integrations - Acuity (Litigation Management), Contact Manager, External Accounting Systems, ISO, OFAC
  • Developed Requirement Template to document User Stories.
  • Responsible for elaborating BillingCenter configuration user story such as Invoicing rules, Delinquencies, Policy Cancellation, Automated disbursements, Policy Rewrites, Policy Reinstatements, Billing Parameters, Fees, and Payment distribution rules, etc.
  • Created Data Mapping Documents using Extensible Markup Language XML and mapping tools (like Altova Map Force etc).
  • Performed Data mapping, logical data modelling, created class diagrams and ER diagrams and used SQL queries to filter data.
  • Participated in review sessions on the Guidewire Data Model and coordinated testing of all data points in Data Model mapped in legacy system.
  • Gathered requirements and modelled the data warehouse and the underlying transactional database.
  • Perform Gap Analysis of the processes to identify and validate requirements.
  • Involved in the development of new line of business - Commercial Auto, property, and Umbrella.
  • Worked with Technical and Business leads during Guidewire Policy Center implementation.
  • Successfully used Agile SCRUM Method for gathering requirements and facilitated user stories workshop.
  • Identified high level requirements in Inception for Guidewire PolicyCenter and BillingCenter
  • Organized review meetings with various LOBs (stakeholders) to document, finalize the Business Requirements and later translated them into Functional Use Cases.
  • Facilitated Guidewire workshops for Guidewire suite display- BillingCenter, Product Model.
  • Identified high level requirements in Inception for Guidewire BillingCenter.
  • Worked with the XML team and Creative design manager on the layout for various bills.
  • Developed innovative multi-pass Document Factory templates for use with Borland's Calibre RM to generate requirements documents and ad hoc development reports.
  • Implemented multicurrency feature in Claim Center.
  • Perform sophisticated ad-hoc and ongoing custom analyses against accounts payable vouchers and general ledger details to support business stakeholders.
  • Requirement elicitation, analysis, and negotiation, summarize requirement, create Business Requirement Document (BRD) and finalize scope of work.
  • Develop functional requirement documents specific to enhancements, interfaces, and new projects as needed by the business.
  • Performed Integration testing, System testing, Regression testing and Performance testing of Billing Center, Policycenter and Payment manager in Guidewire application based on the business requirements using LISA.
  • Requirement’s development, test case development and testing of new state rolloutsin Workers Compensation and Commercial Package which includes Commercial Auto, General Liability, Commercial Property, Crime, Inland Marine, Garage, Professional Liability and Umbrella.
  • Provide daily production support for accounts payable, general ledger, and fixed assets within JDE.
  • Commercial lines of business handled include, commercial package, business owners, commercial auto.
  • Worked on risk reporting requirement for Commercial casualty lines of business, Product Liability, CGL Package and Pollution Legal Liability.
  • Involved in the customization of Contact Manager - used as Vendor Management System.
  • Participating/Facilitating Design/JAD sessions and provides input on the software solution.
  • Assisted QA in Session based, and Scenario based testing.
  • Worked on Team Foundation Server (Coordinated with the external partners on Integrations with Claim Center
  • Data mapping, logical data modelling, created class diagrams and ER diagrams and used SQL queries to filter data within the Oracle database.
  • Demonstrate the capability to utilize custom advanced Excel formulas to identify discrepancies between multiple, large data sets and troubleshoot the root cause of the discrepancies.
  • Worked with the Data warehousing team on the payloads.
  • Involved in Sprint Planning, Test Planning and Scrum Meetings.
  • Involved in and worked on the integration of Policy Center with other applications of the Guidewire.
  • Conducted Agile Scrum Meetings to review the day-to-day progress.
  • Facilitated the Demo’s with the business at the end of each sprint.
  • Interacted with Guidewire Development team on the synchronizing the screens based on the customizations.
  • Assisted PM’s in creating Task list for Sprints.
  • Developed a matrix TFS) to raise defects found in UAT.

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