SUMMARY

• Recognized as highly analytical and performance - driven professional with comprehensive experience in leading corporate technology initiatives combined with in-depth knowledge of business and information technology.
• Possess well-honed expertise in diverse areas encompassing software IT business analysis, business systems analysis, and scrum.
• IT professional equipped with exceptional procedural skills and passion for resolving complex problems through innovative technical solutions.
• Experienced overseeing and directing junior BSAs/BAs to deliver peak performance and achieve overall corporate objectives.
• Successfully provided strong leadership in managing all resources
• Exhibit exceptional ability in defining goals and coordinating specific projects aimed at producing beneficial results for the company.

AREAS OF EXPERTISE

• Software Development Life Cycle (SDLC)
• Scum Master Professional
• Business and System Requirements Gathering, Analysis, and Management
• Scrum Product Owner Professional
• System Analysis and Design
• Task Logic
• Stakeholders /Client Relations
• User Stories/Acceptance Criteria
• User Acceptance Testing (UAT)
• JIRA

PROFESSIONAL EXPERIENCE

Confidential

Product Owner/Business Analyst

Responsibilities:

• Worked on WAPI to manage product vision, Sprint goal, Definition of Ready and Definition of done
• Played a key role in creating and maintaining the product roadmap regarding PayNearMe, Instant Eloan for Former Borrower and Hosted Payment Gateway
• Balsamiq wireframes attached to user story
• Crafted user stories and acceptance criteria in JIRA
• Guided the Scrum Team in Agile framework best practices, often collaborating as needed with stakeholders during meetings and Scrum ceremonies aligned with all Scrum values

Confidential

Digital Business Consultant

Responsibilities:

• Worked on Foundational 1 on Calendaring and Plan My Day initiatives as a Digital Business Consultant
• Helped customize Salesforce, Lightning Scheduler, Calendaring, and Plan My day which help bankers organize their calendars in order to do customer outreach, pre-calls, view their rolling appointments and dispositions them accordingly.
• Worked closely with the product owner and the stakeholders to develop the product vision and define the sprint goal.
• Actively supported the scrum team in the agile framework and collaborated with the stakeholders
• Gather requirements specifications from customer and stakeholders and converted them to user stories using the three Rs formula and following the INVEST criteria.
• Developed acceptance criteria in JIRA in gherkin Following the Given (Pre conditions), When (Trigger), and Then (Post conditions)
• Groomed the product backlog twice weekly
• Created BRDs in JIRA, Excel and Word
• Participated in stakeholders meetings and scrum ceremonies
• Adhere to scrum values in every way

Confidential

Senior BA/Scrum Master

Responsibilities:

• Took multiple courses toward the Business Analyst and Scrum Master roles including
• Agile and Scrum Overview
• User stories for Scrum + Product Owner
• Scrum Certification prep + Scrum Master + Agile Scrum Training
• Fundamentals of Business Analysis
• Lean BPM + Lean Business Process Management Change Skills
• Understanding JIRA for Users, Managers, and Admins
• Product Management: Agile Requirements using Product Backlog
• Business Process Modeling A-Z: BPMN 2.0
• Introduction to Business Process Modeling
• Certified Business Process Mapping Associate
• Business Analysis: Working with Use Cases

Confidential

Scrum Master

Responsibilities:

• Bringing the HR department up to speed on the scrum framework for delivering complex products.
• Created numerous power point slides that were presented to the team on various occasions.
• Tutored them about the benefits of scrum versus waterfall. For instance:
• Changing the requirements affect the whole waterfall project as well as delaying the launch date.
• Defects found too late in waterfall cost more money to the organization, are more time consuming, take more efforts to fix the defects.
• Waterfall is less agile, less flexible than scrum when it comes to rapidly solving problems.
• Scrum delivers a complete product each sprint, which keeps customers happy through the project.
• Scrum is delivered iteratively, which gives the flexibility to change requirements often with a minimum impact to the project.

Confidential

Senior Business Analyst

Responsibilities:

• The Smallworld Consolidation Analysis initiative seeks to consolidate the two Smallworld from Confidential and Confidential Gas in order to merge their gas businesses.
• Created a deck that depicted the various permutations possible for consolidating and/or upgrading the two gas businesses.
• Provided a concise Description, Pros, Cons, Risks, Mitigation, and Schedule Constraint associated with each solution.
• Developed a Business Process Inventory associated with Smallworld at Duke and PNG.
• The Master Inventory List was comprised of a Description of the business processes, Business Usage, Systems, and Steps in the process lifecycle, Equivalent Duke/PNG business processes, business process performers, and business process owner.
• Developed User Stories and Acceptance Criteria in JIRA while the project was Agile
• Groomed and Prioritized the backlog in JIRA following MOSCOW