SUMMARY

• Seasoned IT professional focused on results delivered on time and within budget.
• Successful project management and program management experience with Waterfall and Agile methodologies .
• Extensive ERP knowledge with respect to order to cash processes, inventory management, procurement and trade management.
• Proven success collaborating with cross - functional stakeholders across organizations and companies.
• Deep experience collecting & analyzing business requirements and designing application solutions.
• Successful redesign / development of business processes and associated systems solutions.
• Able to build productive business relationships with both internal & external stakeholders utilizing excellent communication and interpersonal skills.

TECHNICAL SKILLS

Confidential Order Management, Confidential Advanced Pricing, Confidential Shipping Execution, Confidential Receivables, Confidential Inventory, Confidential Purchasing, Confidential Trade Management, Confidential Int’l Trade Management, Confidential

Tools: MS Office, Rally, MS Projects, Sharepoint, MS Visio, Smartsheet

Skills: Project Management, Agile & Waterfall, Program Management, Scrum Master, 3rd Party Integrations, Cross-Functional Collaboration

PROFESSIONAL EXPERIENCE

Capgemini, San Francisco, CA

Project Manager

Responsibilities:

• Confidential Systems, San Jose, California Mergers and Acquisitions at Confidential ; As part of the IT Acquisitions Integrations Team, performed project management role integrating Confidential acquired companies to Confidential standards including software tools migration, infrastructure integration and adhering to security compliance policies and functional requirements. Performed status reporting, project plans, timelines and tracked key activities. Lead cross functional teams integrating Engineering applications.

Confidential

Project Manager

Responsibilities:

• Confidential ., San Francisco, California. Project Manager in Transportation Operations organization. Managed projects to support building E-Commerce, Transportation initiatives (freight pay, inbound freight etc.) Lead cross functional groups delivering supply chain solutions. Reported on project team status/progress to executive sponsor.

Capgemini, San Francisco, CA

Project Manager

Responsibilities:

• Confidential, Confidential, Mountain View, California. Project Manager on the HR-IT Team. Managed projects implementing functionality within the Workday HRMS system; requirements gathering, workflow mapping, testing, project metrics, status reporting, project plans, timelines and general daily management of key activities. Lead groups in business process reengineering, best practices, and acted as a liaison between the internal project team, and key stakeholders. Tracked project progress and managed expectations.

Zensar, San Jose, CA

Program Manager

• PMO on Software, Systems and Operations team in Advanced Services organization. Provided metrics / KPIs to services team members to drive business decisions. Utilized SAFe methodology and drove PI Planning. Created, updated & maintained Tableau dashboards to display BI data for stakeholders. Scrum Master for Account Financials Dashboard Team - Scheduled & ran daily stand up and planning meetings, demos and retrospectives. Proficient with Rally tool for tracking user stories, sprint planning, PI planning, etc. Collaborated with PM on goals, roadmap, and story prioritization & acceptance criteria.

Project Manager

Responsibilities:

• Project Manager on the Customer Partner Services / Business Capabilities & Support Team.
• Manage projects bringing CPS teams and their cross functional partners on board Confidential .com.
• Stakeholder engagement, requirements gathering, workflow mapping and solution design. Manage team with four analysts. Produce/manage project scopes, budgets, plans / timelines through go live.
• Managed special projects to streamline system resources and processes.

Confidential, Mountain View, CA

IT Analyst

Responsibilities:

• IT Analyst / Business Systems Analyst on Order Management team.
• Resolution of production issues impacting Confidential OM 11i, R12 and Confidential ’s proprietary ordering tools.
• Worked on defects and enhancements scheduled for monthly and quarterly releases.

Confidential, Santa Clara, CA

IT Analyst

Responsibilities:

• IT Analyst on Order Management team.
• Resolution of production issues impacting Confidential OM 11i, R12 and Confidential ’s proprietary ordering tools.
• Worked on defects and enhancements scheduled for monthly and quarterly releases.

Confidential, Santa Clara, CA

Principal Consultant

Responsibilities:

• Full life cycle Implementation of PLEX ERP system at a medical device manufacturer.
• Requirements gathering, solution design, configuration, and post production support for Order to Cash, Shipping, Inventory, Costing and Manufacturing.

Confidential, Elk River, MN

Principal Consultant

Responsibilities:

• Trade Management project moving from mainframe system to Confidential ERP.
• In a business analyst role, gathered requirements and designed solutions for existing gaps.
• Supported implementation of promotional pricing, pre-paid s and volume / loyalty programs.

Confidential, Confidential Fort Lauderdale, FL

Principal Consultant

Responsibilities:

• Support of Order to Cash track in Business Systems Analyst role.
• Test lead for Q3 Release SIT and UAT test cycles.
• Implementation of EDI invoicing with OEM trading partners.
• Design, test and implementation of business process improvements through quarterly releases.

Confidential, Campbell, CA

Principal Consultant

Responsibilities:

• Confidential San Jose, California. International Trade Management implementation.
• Implementation of ITM Adapter with export compliance partner TradeBeam.
• Confidential, Santa Clara, California. Full life cycle project participation on Trade Management implementation. Designed a Custom Interface between Confidential Quoting and Trade Management. The interface was built to automate creation of rebate offers and special price requests for ship and debit process. Designed solution to accommodate complex business rules related to revenue deferral tracking.
• Confidential (ATI - Wah Chang), Albany, Oregon. International Trade Management implementation. Implementation of ITM Adapter with export compliance partner Kewill. Custom hook for License Compliance screening. Integration with Kewill’s SPEX export document reporting tool. Full life cycle project participation.
• Confidential, Santa Clara, California. Systems and Business Process Evaluation for Order to Cash track. Delivered Assessment and Strategic Roadmap document covering Order Management, Advanced Pricing, Shipping Execution and Receivables.
• Confidential, Milpitas, California. Discoverer Reports design and implementation. Functional Design for the Bookings, Billings and Backlog report. Validation of SOA, Pick List, Pack List, and Invoice business forms. Created Desktop procedure materials for R12 AR and OM apps.
• Confidential, Milpitas, California. Trade Management implementation. Go Live for Phase 1 complete, Phase 1 functionality included POS data upload and special pricing extension leveraging the Quoting module. On-going systems support and smaller projects.
• Confidential, San Francisco, California. Business Analyst role on project to create interface with Contract Manufacturing partner to send and receive order fulfillment information. Worked on Order Management / Shipping; high level business requirements gathering through post production support. Retained for additional projects that included software key integration and business process improvements in the Order to Cash track. Full life cycle project participation.

Confidential, San Jose, CA

Principal Consultant

Responsibilities:

• Confidential, Mountain View, California. Business Analyst role on project to combine two Confidential ERP systems after the Symantec/Veritas merger.
• Worked on Order Capture sub-track within the Order Management track; High Level Business Requirements gathering, Detailed Business Requirements gathering, Functional Design, Business Analyst Unit testing, UAT1 team in Dublin, Ireland, UAT2 team in Singapore and associated project documentation.

Confidential, San Francisco, CA

Principal Consultant

Responsibilities:

• Confidential, San Francisco, California. Scoped project for implementation of Order Management and Receivables at a networking company. Worked on the creation of presentation materials on MS PowerPoint. Updated Order Management student guide to reflect changes in version 11.5.10.

Confidential, Edison, NJ

Senior Consultant

Responsibilities:

• Confidential, Campbell, California 11.5.10 upgrade for Order Management, Shipping Execution and Pricing at a biometrics manufacturing business owned by Ingersoll Rand. Prior to upgrade, supported Order Management and Shipping users on recently implemented Confidential ERP system. Created materials and instructed users on Confidential application processes. Worked on issue resolution with Confidential support and technical staff. Researched solutions to meet requirements not covered during initial implementation. Worked on issues pertaining to configured items and the manufacturing application processes.
• Confidential, Columbus, Ohio Provided Confidential ERP support to a team of 20 writers working remotely from Bombay, tasked with creating materials for 1,500 users. deliverables included web-based through the Learning Management System (LMS) and student guides for Instructor Led . Supported the writers by answering questions related to Confidential applications and McGraw-Hill business processes. Worked with functional leads for to ensure materials met project requirements. Worked on development of Tutor documentation for all applications being implemented including OM, Pricing, AR, PO, GL, Costing, BOM, Inventory, WIP, and TMS.

Confidential, Sacramento, CA

Application Consultant

Responsibilities:

• Confidential, Santa Clara, California. Order Management consultant on project to prepare a database instance for Project Independence. Utilized 11i standard functionality to cleanse OM transactions from database including use of work-flow to expedite or skip various processes. Provided solutions in Workflow Administrator to remove orders with custom workflows. Prepared the Approach and Strategies document for the project team.

Confidential, Redwood Shores, CA

Consultant

Responsibilities:

• Confidential, Confidential . Santa Clara, California. Order Entry, Inventory and Purchasing applications lead for upgrade in multi org environment. Created end to end test plan. Entered setups for new Order Entry features in CRP and worked with users testing system. Worked with cross-disciplinary team including Kinetics IT staff, super users, and Confidential support to identify issues and implement required system patches. Prepared detailed upgrade procedures document.
• Confidential ., formerly SmartAge.com, San Francisco, California. Scoped proposal for implementation of Order Entry with complex customization requirements at internet service company specializing in the sale and bartering of web advertising space. Interviewed members of IT staff, sales organization, and finance department to understand system and business requirements. Developed proposal for Confidential recommended solution.
• Confidential, San Francisco, California Implemented Receivables at an internet electronics information firm. Worked with financial management and users to define business baseline requirements. Mapped business requirements to Receivables application and performed gap analysis. Setup CRP test system and organized testing. Worked with cross-disciplinary team members on data conversion and API requirements.
• Confidential, Confidential ., Santa Clara, California. Order Entry, Inventory and Purchasing applications lead for upgrade. Performed requirements to new features mapping. Prepared Confidential Application Implementation Method (AIM) deliverables for client approval.
• Honeywell Measurex, Cupertino, California. Implemented Order Entry and Confidential Service on ERP project at an electronics firm. Conducted interviews with management and users to identify and document business requirements and setups. Mapped business requirements for Order Entry and Service. Logged TARs and worked on issue resolution with Confidential support.
• Confidential Order Entry Development, Redwood Shores, California. Supported 4 development teams; Order Entry and Shipping Core Engineering teams and Order Entry and Shipping Product Quality Enhancement Engineering teams. Executed system tests on a range of base flows across Order Entry and Shipping applications. Entered issue details in Bug Database.
• Zilog, Campbell, California. Order Entry and Receivables lead for ERP project at a semiconductor firm. Identified business requirements and performed gap analysis for Order Entry, Receivables, and Inventory. Created work around solution for gap in scheduling functionality.

Associate Consultant

Confidential

Responsibilities:

• Confidential, Milpitas, California. Participated on Sunpeak ERP project as a member of the Receivables team. Responsible for evaluating and approving all setup change requests submitted for the Order Entry module, version 10.6. Performed various test flows of Receivables functions over multiple stages of testing.
• Confidential, Burlingame, California. Worked on Order Entry module for CRP pre-production system test. Entered all OE setups and updated project documentation. Setup and tested internal orders in Inventory and Purchasing. Tested the Autoinvoice program in Receivables.
• Confidential, Milpitas, California. Member of the setups team on a large scale implementation for a client in the computer manufacturing industry. Created setup scripts using Confidential ’s tool for key stroke capturing (AIAP) in all distribution and manufacturing modules including OE, AR, INV, BOM, WIP, PO and descriptive flexfields. Applied scripts to approximately 20 Database instances.
• Confidential, Redwood Shores, California. Performed integrated system testing for Order Entry. In depth use of beta products such as Confidential Shipping (Delivery-based), Confidential Order Entry and Confidential Automotive software.