Professional Summary

• Over 9 years of experience in IT in the fields of Software development, with hands on experience in software Project Planning Management, Data and Statistical Analysis, Quality Assurance Process Management, Requirement management, Resource management and Change Management, in diverse business technical environments, with demonstrated leadership and team abilities.
• Application Design and development experience in Object Oriented technologies like unified Process Methodology, Rational Rose/UML, designing use cases, activity, sequence and collaboration diagrams
• Excellent in performing roles such as Lead Business Analyst, Business Analyst, Sr. Technical Project Manager, Systems Analyst, Business Analyst, Sr. Test Coordinator, and Sr. Programmer Analyst.
• As a Business Analyst, accessed and mitigated risks, championed big projects Requirements Systems, Business, Functional and Technical and signed off on all these documents with carefully leading the projects direction by incorporating the corporate SDLC policies and procedures. Maintained good rapport and interaction with Business Leaders and stakeholders.
• Finance experience in fund management including fixed income, mortgage, brokerage, equity mutual funds, property and casualty claims processing.
• Telecom Experience in Provisioning, Billing, Network Elements Data Ware housing, Manufacturing and Ware housing with, extensive management of vendors and external service providers.
• Basic Knowledge of the compliance with the regulations prescribed by IATA
• Conducted project kickoff meetings, defined project scope, facilitated technical/ operational requirements definition for technology initiatives, communication status, issues and also risks to project stakeholders.
• Languages C, C , Java JDBC, Sockets ,C ,PL/SQL
• Business Process Tools Rational Unified Process RUP , UML, Use Case Documentation, Use Case Diagrams, Class Diagrams, State Chart Diagrams, Sequence Diagrams, Activity Diagrams, Rational Rose Real Time, Rational Requisite Pro, Caliber, Visio, MS Office, MS Project, Test cases, Test scripts ,iRise Suite
• Industries Insurance, Voice and Broadband Internet Provider,
• Food Service Industry, Pharmaceutical, Financial, Banking
• Industry Standards Sarbanes-Oxley Act of 2002,ISO 9001 CMM Level1-5
• Methodologies Scrum Methodology, Object-Oriented, UML Rational Rose , Booch Paradigm Plus
• Operating Systems Windows XP/2000/95, Windows NT 4.0, HP-UNIX, Linux 9, Sun Solaris
• Automated Tools Quick Test Professional 6.5, LoadRunner, WinRunner
• SQA Robot, TestDirector 8.0
• Testing Manually and also used Automated Test Tools
• Document Management Documentum,Filenet
• Office Automation Microsoft Office, Lotus Smart Suite,
• Project Management MS Project.
• GUI HTML,DHTML,XML,Java AWT, Swing
• Web Technologies Servlets, JSP, J2EE, Web Services, JavaScript, HTML, XML DOM, SAX , Dreamweaver 4.0
• Databases Oracle 9i/8i/8.0, SQL Server 6.5, Access 2000/97
• Data Modeling
• Analysis Tools Visio
• CRM Siebel 7.x. Finance, Service, Sales, Marketing
• Application Servers Web Logic 7.0/8.1, Websphere3.5
• ERP SAP CR,HR,WMS,SD

Project Accomplishments

Confidneital

Role: Data warehouse Business Analyst

Environment: Filenet.UML,SAP CRM 7.0

My responsibilities included:

• Requirement gathering from the business owners for conceptual understanding of the business functions, documentation of the requirements, design the requirements to synchronize with SAP functionality.
• Preparing Ensuring Signing of Concept Paper PDF
• Preparing High Level Resource Plan Excel
• Extensive experience in reading XML files
• Extensive experience in Data Mapping and Data Loading
• Creating Initial Time Line Schedule
• Creating SOW PDF
• Functional Requirements Documentation
• The BA will be required to do following
• Understanding of Functional Requirements Documentation and Ensure Implementation of Final Requirements
• Testing Documentation
• Requirements Traceability Matrix
• Coordination of Testing
• SDLC
• Understanding the current business processes and prepared Blueprint documents based on standard Filenet templates.
• Customized the Master data that includes Organizational structure, Business Partners and Products for Sales Scenarios.
• Involved in the maintenance of Filenet customization
• Transaction Processing Created Sales Order Transaction Type and assigned control attributes - status profile, partner determination, action profile, text determination, and organization determination. Maintained Item category determination and pricing.
• Maintained Organizational data for sales.
• Involved in creating Organization Determination Rules.
• Performed the required customizing settings for Partner processing.
• transaction types Quotation and sales order, item categories and Item categories determination.
• Configured access sequences, condition tables, condition records, pricing procedure determination.
• Contract Management Configured Quantity contract, value contract and the follow up transactions.
• Sales Order Management Configured sales document with partner determination, organization determination, actions, date profile, text determination.
• Extensively worked on CRM Pricing IPC and SD Pricing, CRM/SD Billing
• Involved in configuration of customer interaction center CIC .
• Configured different profiles in web client. Performed CRM Web UI settings.
• Configured UI views and assignment blocks as per the business process requirement
• Involved in configuration and customization of Agent Inbox, Interaction Record, CIC Web client
• Involved in configuration and customization of Navigation Bar, Transaction Launcher, Broadcast Messaging, and Interactive scripting.
• Involved in all types of testing viz. System Testing/Integration Testing/Regression testing and Security testing.
• On Client's request, conducted User Training, knowledge classes, and prepared documentation and training manuals for life cycle of the whole project.
• Participated in Testing, Production and Go-Live activities.

Confidneital

Role: Sr.Business Analyst-QA Analyst

• Environment: Filenet,UML, ARGO,Microsoft Sharepoint Server MOSS J2EE, Oracle
• SQL Plus, TOAD, Rational Clear Quest,Rational RequisitePro, Rational Clear Case, PERL,
• and UNIX,IBM Mainframes,DB2,Cognos

Responsibilities

• Created functional Design documents based on Use Cases, Functional Requirements and Wire Frame documents
• Exhibited strong analytical and decision making skills while interpreting business requirements and manifested the requirements into the technical architecture for the application
• Extensive experience in reading XML files
• Extensive experience in Data Mapping and Data Loading
• Preparing Ensuring Signing of Concept Paper PDF
• Preparing High Level Resource Plan Excel
• Creating Initial Time Line Schedule
• Creating SOW PDF
• Functional Requirements Documentation
• The BA will be required to do following
• Understanding of Functional Requirements Documentation and Ensure Implementation of Final Requirements
• Testing Documentation
• Requirements Traceability Matrix
• SDLC
• Coordination of Testing
• Facilitated and managed the ATM ,Credit Card conversion from Visa to Mastercard accounts.
• Participated as part of the Design team to collaborate with subject matter experts, business analysts, other system analysts, UI engineers, developers, architects, and QA in the completion of the design documentation
• Collaborated with UI engineers to finalize UI flows and Wire-frame documentation
• Experience in executing SQL queries, Stored Procedures and functions to validate the data in the back end Validation of DB2 tables.
• Expertise in writing SQL queries and reporting.
• Coordinated with selected venders to setup product demos, follow-up technical sessions and client reference calls.
• Worked with users to developed Statement of Work document and Business Use Cases.
• Designed, Tested the various Filenet applications.

Confidneital

Role: Business Analyst

• Environment: Filenet,Java,J2EE,MS Outlook, Java, Java Scripts, Mercury Quality Center 9.0,
• Visual Studio Load Test Agent,MS SQL Server , Sharepoint, XML, Visual Studio
• 2008 Team Edition for Testers

Responsibilities

• Facilitated JAD Joint Application Development session to identify business rules and requirements and then documented rules and regulations in a format that can be reviewed and understood by both business personnel and technical personnel.
• Developed Use Cases, Use Case Diagrams, Sequence Diagrams, Activity Diagrams, State Transition Diagrams and other UML artifacts
• Extensive experience in reading XML files
• Extensive experience in Data Mapping and Data Loading
• Preparing Ensuring Signing of Concept Paper PDF
• Preparing High Level Resource Plan Excel
• Creating Initial Time Line Schedule
• Creating SOW PDF
• Functional Requirements Documentation
• The BA will be required to do following
• SDLC
• Coordination of Testing
• Requirements Traceability Matrix
• Testing Documentation
• Understanding of Functional Requirements Documentation and Ensure Implementation of Final Requirements
• Translated user requirements into data flows and data mapping diagrams.
• Worked closely with clients and developers to ensure business-technology compatibility and improve customer confidence.
• Participate in SCRUM training sessions to understand the methodology and contribute efficiently
• Experienced in writing business requirements as user stories to be used by the SCRUM team
• Participate in usability lab sessions and communicate user feedback as requirements to the stakeholders
• Involved in end-to-end scenarios and evaluated the regression test cases to identify the automation and involved in transforming these cases into well-defined and detailed automation test scripts.
• Lead UAT with business users to get the sign-off for each initiative
• Performed the Back-End Integration testing to ensure data consistency on front-end by writing and executing SQL queries on the database
• Coordinated with cross-functional teams to resolve issues and worked closely with the Filenet team
• Performed smoke testing for various builds before accepting into the QA environments
• Logged, tracked and reported progress on all test cases for projects on a timely manner for the project management teams

Confidneital

Role: Sr.Business Analyst

• Environment: Filenet,Java,J2EE,OrderPro,UML,Caliber, ,MS Outlook, Java, Java Scripts,
• Mercury Quality Center 9.0, Together, Eclipse, Use Cases,
• Visio2000,MSOffice, MS Excel

Responsibilities

• Created functional Design documents based on Use Cases, Functional Requirements and Wire Frame documents
• Provided Production support for OrderPro related issues
• Lead UAT with business users to get the sign-off for each initiative
• Extensive experience in reading XML files
• Extensive experience in Data Mapping and Data Loading
• Exhibited strong analytical and decision making skills while interpreting business requirements and manifested the requirements into the technical architecture for the application
• Co-ordinated with the offshore Development ,Testing team on a daily basis
• Logged, tracked and reported progress on all test cases for projects on a timely manner for the project management teams
• Preparing Ensuring Signing of Concept Paper PDF
• Preparing High Level Resource Plan Excel
• Creating Initial Time Line Schedule
• Creating SOW PDF
• Functional Requirements Documentation
• The BA will be required to do following
• Understanding of Functional Requirements Documentation and Ensure Implementation of Final Requirements
• Testing Documentation
• Requirements Traceability Matrix
• Coordination of Testing
• SDLC
• Facilitated and managed design work product and design sessions as needed
• Participated as part of the Design team to collaborate with subject matter experts, business analysts, other system analysts, UI engineers, developers, architects, and QA in the completion of the design documentation
• Collaborated with UI engineers to finalize UI flows and Wire-frame documentation
• Worked with the Database Architect to develop a data model that meets the requirements of the Use Case s
• Analyzed and solved complex business scenarios in an innovative and well-designed manner
• Complied with the CaliberRM framework and documentation standards as utilized by the client.

Confidneital

Role: Sr.Business Analyst

• Environment: Filenet,Mercury Quality Center 8.2,Test Director 8.0, Quick Test
• Professional 6.5, AS/400, Oracle9i, MS Access, WinParse 2, JackTrack.

Responsibilities

• Understood the concept and business logics of the Telecom/cellular Industry
• Created and Participated in Test Plan and Test Strategy Walk-Thrus Review. Developed Automation test script with appropriate requirements and performed extensive testing to ensure the developed scripts are bug free using Quick Test Pro.
• Extensive experience in reading XML files
• Extensive experience in Data Mapping and Data Loading
• Coordinated with cross-functional teams to resolve issues and worked closely with the testing team

Confidneital

Role: Sr.Business Analyst

• Environment: Filenet,Peoplesoft CRM, Tibco, Kenan, QTP 6.5, and Test Director 8.0
• RUP, Rational Rose , Rational Rose Real Time, Rational Requisite Pro, UML, Use cases

Responsibilities

• Extensive experience in reading XML files
• Extensive experience in Data Mapping and Data Loading
• Performed Requirement Analysis by gathering both functional and non-functional requirements based on interaction with the process owners and stakeholders.
• Documented use case specifications on the basis of requirements gathered from end users and stakeholders.
• Developed Requirement specifications and process diagrams including context, dataflow diagrams.
• Analyzed requirement document by identifying ambiguous, incomplete and incorrect requirements.
• Developed additional processing and data models that will be added to existing system using Filenet uite.
• Identified important user scenarios from the functional requirements to develop test cases.
• Used MS Visio and MS Word to create required flow charts, process models and data flow diagrams.
• Written Use Cases, business flows and workflows diagrams for effective plans.
• Preparing Ensuring Signing of Concept Paper PDF
• Preparing High Level Resource Plan Excel
• Creating Initial Time Line Schedule
• Creating SOW PDF
• Functional Requirements Documentation
• The BA will be required to do following
• Understanding of Functional Requirements Documentation and Ensure Implementation of Final Requirements
• Testing Documentation
• Requirements Traceability Matrix
• Coordination of Testing
• SDLC
• Interacted with management, system analysts and solution architects for setting project goals.
• Modeled Use Cases using RUP methodologies.
• Created traceability views to maintain the Traceability Matrix for the requirements.
• Implemented a structured system development methodology using SDLC during different stages of the project.
• Performed Problem Analysis, Research Solutions and presented recommendations.
• Performed PeopleSoft CRM user training, End User Acceptance Testing EUAT .

Confidneital

Role: Business Analyst

• Environment: Filenet,TestDirector 8.0 UML, ARGO, J2EE, Oracle SQL Plus, TOAD,
• Rational Clear Quest, Rational RequisitePro, UNIX,IBM Mainframes,DB2,Cognos

Responsibilities

• Extensive experience in reading XML files
• Extensive experience in Data Mapping and Data Loading
• Served as a liaison between business team and the project team by assisting the business in identifying understanding and documenting their business needs.
• Participated in the identification, understanding and documentation of business requirements including the applications capable of supporting those requirements.
• Translated the business needs into system requirements and actively involved in converting the Business requirements into technical requirements
• Preparing Ensuring Signing of Concept Paper PDF
• Preparing High Level Resource Plan Excel
• Creating Initial Time Line Schedule
• Creating SOW PDF
• Functional Requirements Documentation
• The BA will be required to do following
• Understanding of Functional Requirements Documentation and Ensure Implementation of Final Requirements
• Testing Documentation
• Requirements Traceability Matrix
• Coordination of Testing
• SDLC
• Collaborated with development architect and the business to develop both high-level and detailed application architecture to meet the business needs.
• Designed and developed Use Cases using UML modeling techniques such as Use Case Diagrams, Activity Diagrams and Sequence Diagrams.
• Assisted the Project Manager in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly.
• Prepared custom reports and performed SQL query, data analysis and verification.
• Involved in testing on all stages of System Development Life Cycle SDLC .
• Developed test scenarios and implemented test plans.