Skills

More than ten years of work experience in software development software quality assurance implementation and maintenance for Enterprise Content Management Systems and Web Applications. My work experience is at various levels such as module leader designer developer infrastructure support and production support analyst.

FileNet P 8 2.0 3.5 4.5.1 FileNet Content Services 5.4 FileNet Image Services 4.0 FileNet IDM Desktop 4.0 FileNet Open Client 3.0 Kofax Ascent Capture 7.0 Kofax Capture 8.0 9.0 10.0 Kofax Image Controls 3.0 Kofax Virtual ReScan 4.x 5.x Kofax Transformation Modules 5.5 Kofax Total Agility 6.0 Kofax Monitor Kofax Front Office Server 4.0 Kofax Capture Advance Reports 3.x Kofax Analytics for Capture 1.1 C C Java 2 J2EE Visual Basic .Net C 2.0 SoftBridge Basic UNIX SunOS 5.2 Windows NT 4.0 Windows 2000 Linux Visual Source Safe Win CVS 3.0 Star Team PVCS Tortoise SVN 1.7.3.22386 Ankh SVN 2.3.10509.1073 Oracle 8i/9i/11g DB2 9.5 11.4 MS ACCESS MS - SQL JSP ASP HTML JavaScript AJAX XML VBScript Perl WebLogic 6.1 7.0 8.0 JBoss 3.0 4.2 WebSphere 7.0 Tomcat IIS 4.0 7.0 JAAS log4j ANT log4net Unified Modeling Language UML Rational Rose 98 TogetherSoft 4.2 Erwin 4.0 IBM Rational Developer Visual InterDev JBuilder IBM VisualAge Visual Basic 6.0 IBM Eclipse Visual Studio 2008 OpenText Captaris RightFax 9.4 Vignette Image Capture VIC 19.x 20.x Vignette IDM

Summary

More than five years experience in Kofax development and administration.

More than five years experience in FileNet development and administration.

More than five years experience in Java J2EE EJB Servlets JSP JMS JDBC UML and object oriented analysis and design.

Professional Experience Confidential Role Contribution

Business Analyst

Designed installed and configured Kofax 10.0 environment for SOX and HIPPA compliant projects. I did the installation and configuration of Kofax Capture Kofax Capture Network Server Kofax Capture Remote Sites Kofax Transformation Modules Kofax Total Agility Kofax Monitor Kofax Front Office Server Kofax Capture Advance Reports and Kofax Analytics for Capture. Designed and configured Single Sign On SSO for Health Care related projects for RightFax and Kofax. Planned documented and implemented Disaster Recovery for Kofax between the active and passive site. Did root-cause analysis for the issues with the different components installed for Kofax. Developed the process of the configuration and code migration of Kofax and its related components for all environments pre-production and production. Completed the deployment of Kofax related components and customization for all environments pre-production and production. Did root-cause analysis for performance related issues in Kofax and resolved it in a timely manner. Configured Kofax Monitor to check status various components and resolution tasks were automated based on the status checks. Coordinated with different groups to apply security fixes based on a schedule for production and non-production servers. Completed the processes to ensure all servers were compliant to the company standards for HIPPA and Security. Administered RightFax environment for incoming and outgoing faxes. Coordinated installation of RightFax analog boards. Coordinated the upgrade of the RightFax clients for over 300 users at a remote location. Reviewed code developed by other team members to ensure quality standards as well as operational and performance standards are met. Provided technical support to the quality assurance team to help test applications. Identified completed root cause analysis and resolved issues and defects with the Vignette IDM. Vignette IDM Direct Access DA VIC and RightFax service layer using Perl and VBScript in a timely manner. Did Quality Assurance after the Disaster Recovery Environment was moved between 2 different data centres. Coordinated patching of operating systems of the RightFax servers. Worked with OpenText Kofax and RightFax vendors to identify root cause of issues with software modules to resolve the issues in a timely manner.

Confidential Role Contribution

Systems Analyst

Developed FileNet service layer to store retrieve and query DOI filings related content. Used FileNet Enterprise manager to query the FileNet P8 repository for retrieving content. Reviewed code developed by other team members to ensure quality standards as well as operational and performance standards are met. Provided technical support to the quality assurance team to help test the application. Identified completed root cause analysis and resolved issues and defects with the FileNet service layer in a timely manner. Generated ad-hoc reports to identify and resolve data mismatch related issues using FileNet SQL-92 standards.

Confidential Role Contribution

Systems Analyst

Created and updated repositories and libraries and template definitions in FileNet P8 for business object management using IBM FileNet Enterprise Manager. Analysed planned and implemented the Internal Audit Findings using Goal Drive Unified Process GDUP Object Oriented Analysis and Design and UML. Coordinated installation of the solution in various environments Development Quality Assurance. User Acceptance Test and Production in an automated manner using Microsoft batch scripts and Stream Editor SED . Performed technical analysis designed and implemented enhancements for Enterprise Document Management System EDMS to service new business requirements using the Goal Driven Unified Process GDUP approach and Object Oriented Analysis and Design. Analyzed evaluated designed built reusable interfaces for applications to use FileNet as Enterprise Content Management ECM System within operational and performance constraints using Object Oriented Analysis and Design UML Java J2EE Servlets EJB JMS JDBC JSP FileNet WebServices .Net C Microsoft IIS Oracle and WebSphere. Analyzed designed and deployed customizations for Kofax Capture solution in various environments Development Quality Assurance. User Acceptance Test and Production in an automated manner using Softbridge Basic Microsoft batch scripts and Stream Editor SED . Provided technical support to the quality assurance team to help test the application at various levels regression load black box and white box testing. Analyzed prioritized and resolved production issues in a timely manner. Compiled communicated and followed up on various issues and defects reported by the quality assurance team and users of the upgraded Kofax environment with the Kofax vendor. Generated ad-hoc reports needed for the FileNet infrastructure upgrade estimates as well as for business process improvements using SQL MS-SQL 2000 and application level trace logging. Proposed solutions for identifying network related issues that delay the business processes. Performed regular health checks for FileNet environments using NetIQ Xymon Nimsoft and FileNet Process Administrator and made recommendations to the management for improving performance of the FileNet infrastructure. Reviewed code developed by other team members to ensure GDUP quality standards as well as operational and performance standards are met. Analysed designed coordinated and implemented SQL migration of application related databases from Microsoft SQL 2000 Enterprise Edition to Microsoft SQL 2005 Enterprise Edition. Analysed designed coordinated and implemented process to allow addition of new document types to the application.

Confidential

Role Contribution

Senior Enterprise Developer

Analysed planned and implemented the organization s cutover from FileNet IS to FileNet P8 using Goal Drive Unified Process GDUP Object Oriented Analysis and Design and UML. Analysed planned and managed the user and system transition from FileNet IS to FileNet P8 using Microsoft Active directory FileNet Administrative Console and SQL. Designed and developed the Kofax Capture 8.0 application to release documents to FileNet P8. Coordinated migration of about 22 million documents from the FileNet Image Services 4.0 to FileNet P8 4.5.1 using SQL MS-SQL and DB2. Identified and resolved issues with the migration of documents from FileNet IS to FileNet P8. Created and updated repositories and libraries and template definitions in FileNet P8 for business object management using IBM FileNet Enterprise Manager. Upgraded Kofax Virtual Rescan VRS v 4.2 to VRS v 4.5 within the Kofax infrastructure v 8.0 . Coordinated installation of the solution in various environments Development Quality Assurance. User Acceptance Test and Production in an automated manner using Microsoft batch scripts and Stream Editor SED . Technically analysed designed and developed a new interface to input documents to Kofax Capture system from external clients using IBM Cyclone middleware. Performed technical analysis designed and implemented enhancements for Enterprise Document Management System EDMS to service new business requirements using the Goal Driven Unified Process GDUP approach and Object Oriented Analysis and Design. Analyzed evaluated designed built reusable interfaces for applications to use FileNet as Enterprise Content Management ECM System within operational and performance constraints using Object Oriented Analysis and Design UML Java J2EE Servlets EJB JMS JDBC JSP FileNet WebServices .Net C Microsoft IIS Oracle and WebSphere. Analyzed designed and deployed customizations for Kofax Capture solution in various environments Development Quality Assurance. User Acceptance Test and Production in an automated manner using Softbridge Basic Microsoft batch scripts and Stream Editor SED . Provided technical support to the quality assurance team to help test the application at various levels regression load black box and white box testing. Installed Kofax Capture Scanner application desktops connected to scanners from different vendors. Analyzed prioritized and resolved production issues in a timely manner. Coordinated granting of access rights to the application with various groups in the organisation. Compiled communicated and followed up on various issues and defects reported by the quality assurance team and users of the upgraded Kofax environment with the Kofax vendor. Generated ad-hoc reports needed for the FileNet infrastructure upgrade estimates as well as for business process improvements using SQL MS-SQL 2000 and application level trace logging. Proposed solutions for identifying network related issues that delay the business processes. Performed regular health checks for FileNet environments using NetIQ Xymon Nimsoft and FileNet Process Administrator and made recommendations to the management for improving performance of the FileNet infrastructure. Reviewed code developed by other team members to ensure GDUP quality standards as well as operational and performance standards are met.

Confidential Role Contribution

Programmer Analyst

Analysed planned and implemented the organization s cutover from FileNet IS to FileNet P8 using Object Oriented Analysis and Design UML and Goal Drive Unified Process GDUP . Analysed planned and managed the user and system transition from FileNet IS to FileNet P8 using Microsoft Active directory FileNet Administrative Console and SQL. Designed and developed the Kofax Capture 8.0 application to release documents to FileNet P8. Coordinated migration of about 22 million documents from the FileNet Image Services 4.0 to FileNet P8 4.5.1 using SQL MS-SQL and DB2. Identified and resolved issues with the migration of documents from FileNet IS to FileNet P8. Created and updated repositories and libraries and template definitions in FileNet P8 for business object management using IBM FileNet Enterprise Manager. Designed developed enhanced and administered the workflows using Object Oriented Analysis and Design UML Java J2EE JMS EJB Servlets JSP JDBC IBM FileNet Process Administrator and IBM FileNet eProcess Administrator. Designed and created search templates for content retrieval using IBM FileNet WorkPlace. Analyzed planned documented and implemented Disaster Recovery of the application. Coordinated upgrade of MS-SQL infrastructure from MS SQL 2000 to MS SQL 2005. Technically analysed designed and developed a new interface to input documents to the Kofax Capture system from external clients using IBM WICS middleware. Proposed a new architecture for the Kofax Capture v 8.0 infrastructure upgrade from end-of-life Kofax Ascent Capture 7.0 infrastructure. Analysed features of the upgraded Kofax environment to help streamline it with current business processes. Planned and deployed the upgraded Kofax Infrastructure for the Development QA Staging and Production environments. Installed Kofax Capture Scanner application desktops connected to scanners from different vendors. Coordinated resources for the automated desktop deployment of upgraded Kofax infrastructure to about 325 users in the organisation. Coordinated with the infrastructure team across different regions and teams to build and upgrade Kofax infrastructure for the entire organisation. Analyzed designed and deployed customizations for Kofax Capture solution and synchronized environments Development Quality Assurance. User Acceptance Test and Production in an automated manner using SoftBridge Basic Microsoft batch scripts SQL and PL/SQL and Stream Editor SED . Prepared a Request for Proposal RFP for the FileNet infrastructure upgrade. Evaluated vendors for the FileNet infrastructure upgrade and recommended to the management a ranked list of vendors. Performed technical analysis designed and implemented enhancements for Enterprise Imaging Solution EIS and pmiPAPERLESS applications to service new business requirements using the Goal Driven Unified Process GDUP approach Object Oriented Analysis and Design and UML. Upgraded Kofax Virtual Rescan VRS v 4.1 to VRS 4.2 within the Kofax infrastructure v 7.0 . Built reusable interfaces for applications to use the ECM using Java/J2EE JMS FileNet WebServices .Net C Microsoft IIS and WebSphere. Provided technical support to the quality assurance team to help test the application at various levels regression load black box and white box testing. Constructed test scripts and performed white-box testing of the application. Analyzed and reported to the enterprise middle-ware team on the changes for a new interface contract with IBM WICS middleware. Analyzed prioritized and resolved production issues in a timely manner. Coordinated granting of access rights to the application with various groups in the organisation. Compiled communicated and followed up on various issues and defects reported by the quality assurance team and users of the upgraded Kofax environment with the Kofax vendor. Analyzed and reported FileNet related components for the End-of-Service with a roadmap to upgrade enterprise-wise document management system. Completed a proof of concept that was used as the basis to migrate from the existing FileNet Image Service 4.0 documents to the latest version of File Net P8 4.5.1. Analyzed a generic P8-lite framework for an enterprise wide document management solution. Generated ad-hoc reports needed for the FileNet infrastructure upgrade estimates as well as for business process improvements using SQL Oracle DB2 MS-SQL 2000 and application level trace logging. Proposed solutions for identifying network related issues that delay the business processes. Performed regular health checks for FileNet environments using NetIQ and FileNet Process Administrator and made recommendations to the management for improving performance of the FileNet infrastructure. Coordinated upgrade of FileNet infrastructure on Windows and Linux Servers desktops and laptop and backend storage devices like EMC Centera

Confidential Role Contribution

Kofax and FileNet Administrator and Developer

Administered FileNet Content Services 5.4 including components to scan documents and Optical Character Recognition OCR using Visual Basic 6.0 for Production Staging and Development environments. Analysed requirements designed and built web enabled applications to retrieve documents from FileNet Content Services 5.4 along with the metadata using Microsoft IIS FileNet WebServices ASP AJAX HTML DHTML Java JMS XML Object Oriented Analysis and Design and UML. Analysed designed and built interfaces to Legal Application using PL/SQL and replication to retrieve data in real-time. Reviewed code developed by other developers using SEI CMM standards. Documented design of the application using UML and SEI CMM standards. Completed root cause analysis of defects and performance delays reported in the application and arrived at solutions that helped the application perform within the expected response time. Created and updated the libraries and document classes using FileNet CS Explorer for business object management. Performed regular health checks for the FileNet environments as a part of the administration of FileNet environments using FileNet Process Administrator and Topaz. Coordinated deployment of the solution in all the environments development test and production in a planned and automated manner. Coordinated and supported testing of the application with different groups. Constructed test scripts and performed white-box testing of the application. Maintained user access and security of the FileNet environments. Planned and migrated document from FileNet Content Services 5.4 to GE Libraries using Bulk Loader Java J2EE JMS JSP and JBoss. Performed a proof of concept with GE Libraries a home grown document management system to prove feasibility and identify issues using Java J2EE JMS Servlets HTML and UML. Designed and developed a generic GE Libraries interface for multiple systems to store and retrieve documents using Service Oriented Architecture SOA Object Oriented Analysis and Design UML HTML J2EE Servlets JSP JBoss and Java.

Confidential Role Contribution

Kofax and FileNet Administrator and Developer

Administered FileNet Content Services 5.4 including components to scan documents and Optical Character Recognition OCR using Visual Basic 6.0 for Production Staging and Development environments. Installed FileNet Content Services 5.4 environment for Development and Staging environments. Analyzed technical and performance requirements designed and built scanning applications to store documents in FileNet Content Services 5.4 along with the metadata for easier retrieval and versioning of documents using Visual Basic 6.0 ASP Java ODAC and Kofax Image Controls 3.0 . Analysed requirements designed and built web enabled applications to retrieve documents from FileNet Content Services 5.4 along with the metadata using Microsoft IIS FileNet WebServices ASP AJAX HTML DHTML Java JMS XML Object Oriented Analysis and Design and UML. Analysed planned documented and configured FileNet Content Services 5.4 Disaster Recovery System. Analysed designed and developed FileNet Content Services 5.4 interface for a customised Records Manager using Object Oriented Analysis and Design UML Visual Basic 6.0 Java J2EE JSP JDBC Servlets EJB. Analysed designed and built interfaces to Legal Application using PL/SQL and replication to retrieve data in real-time. Analysed designed and built application to ingest bulk number of documents to FileNet using SQL PL/SQL and Visual Basic. Installed Kofax Capture Scanner application desktops connected to scanners from different vendors. Designed developed enhanced and administered the workflows using IBM FileNet Process Administrator and IBM FileNet eProcess Administrator. Reviewed code developed by other developers using SEI CMM standards. Documented design of the application using UML and SEI CMM standards. Completed root cause analysis of defects and performance delays reported in the application and arrived at solutions that helped the application perform within the expected response time. Created and updated the libraries and document classes using FileNet CS Explorer for business object management. Analysed designed and developed a generic FileNet P8 3.5 interface to add search and update documents using Service Oriented Architecture SOA Object Oriented Analysis and Design and UML for multiple systems to store and retrieve documents. Performed regular health checks for the FileNet environments as a part of the administration of FileNet environments using FileNet Process Administrator and Topaz. Designed and developed FileNet Entry templates to easily add documents using Microsoft Office Integration. Designed and developed business workflows to manage processes using FileNet P8 Business Process Manager custom step processor custom components FileNet Framework and Component Integrator Object Oriented Analysis and Design UML Java J2EE JMS JDBC WebLogic and Oracle. Coordinated deployment of the solution in all the environments development test and production in a planned and automated manner using FileNet Enterprise Content Manager to export and import business object definitions. Coordinated and supported testing of the application with different groups. Constructed test scripts and performed white-box testing of the application.. Maintained user access and security of the FileNet environments. Planned and migrated document from FileNet Content Services 5.4 to GE Libraries using Bulk Loader Java J2EE JSP and JBoss. Performed a proof of concept with GE Libraries a home grown document management system to prove feasibility and identify issues using Java J2EE Servlets HTML and UML. Designed and developed a generic GE Libraries interface for multiple systems to store and retrieve documents using Service Oriented Architecture SOA UML HTML J2EE Servlets JSP EJB JBoss and Java. Coordinated upgrade and patch installation FileNet infrastructure on Windows

Confidential Role Contribution

Kofax and FileNet Administrator and Developer

Administered FileNet Content Services 5.4 including components to scan documents and Optical Character Recognition OCR using Visual Basic 6.0 for Production Staging and Development environments. Installed FileNet Content Services 5.4 environment for Development and Staging environments. Analysed requirements designed and built web enabled applications to retrieve documents from FileNet Content Services 5.4 along with the metadata using Microsoft IIS FileNet WebServices ASP AJAX HTML DHTML Java J2EE JSP Servlets XML Object Oriented Analysis and Design and UML. Analysed designed and developed FileNet Content Services 5.4 interface for a customised Records Manager using Object Oriented Analysis and Design UML Visual Basic 6.0 Java J2EE JSP JDBC Servlets and EJB. Analysed designed and built interfaces to Legal Application using PL/SQL and replication to retrieve data in real-time. Designed and developed business workflows to manage processes using FileNet P8 Business Process Manager custom step processor custom components FileNet Framework and Component Integrator Object Oriented Analysis and Design UML Java J2EE JMS JDBC WebLogic and Oracle. Reviewed code developed by other developers using Software Engineering Institute Capability Maturity Model SEI CMM standards. Documented design of the application using UML and SEI CMM standards. Completed root cause analysis of defects and performance delays reported in the application and arrived at solutions that helped the application perform within the expected response time. Created and updated the libraries and document classes using FileNet CS Explorer for business object management. Performed regular health checks for the FileNet environments as a part of the administration of FileNet environments using FileNet Process Administrator and Topaz. Coordinated deployment of the solution in all the environments development test and production in a planned and automated manner. Coordinated and supported testing of the application with different groups. Constructed test scripts and performed white-box testing of the application. Maintained user access and security of the FileNet environments.

Confidential Role Contribution

FileNet Architect Administrator and Developer

Administered FileNet P8 for Production Staging and Development environments. Created and updated object stores and document classes using FileNet Enterprise Content Management ECM Console for Business object management. Completed patch 2.0.1 application for FileNet P8. Designed and developed interfaces for communicating with CRM Siebel and Java/J2EE applications Minerva and Renaissance and DEC Alpha Mainframe applications using Object Oriented Analysis and Design UML Java J2EE JMS JDBC WebLogic Oracle and Visual Basic 6.0 MQ Series webMethods and FileNet P8 Framework Web Application Toolkit for FileNet P8. Maintained application interfaces for FileNet P8 in Java WebLogic J2EE XML JSP and Servlets Minerva and Renaissance . Migrated five million documents from Documentum to FileNet P8 using Bulk Loader SQL Visual Basic 6.0 MS Access and FileNet P8 APIs. Designed and built business workflows to manage processes using FileNet P8 Business Process Manager custom step processor custom components FileNet Framework and Component Integrator using Object Oriented Analysis and Design UML Java J2EE JMS JDBC WebLogic and Oracle. Designed and built customised FileNet P8 Workplace using Web Application ToolKit. Performed regular health checks for FileNet P8environments as a part of the administration of FileNet environments. Maintained user access and security of FileNet P8 environments. Designed and developed FileNet Entry templates to easily add documents using Microsoft Office Integration. Coordinated upgrade and patch installation FileNet infrastructure on Windows Reviewed code developed by other developers using SEI CMM standards. Documented design of the application using UML and SEI CMM standards. Constructed test scripts and performed white-box testing of the application.

Confidential Role Contribution

IT Analyst

Analyzed developed a web interface using Object Oriented Analysis and Design UML Java J2EE JDBC JMS JSP Servlets EJB to facilitate the entry of Variable Compensation Request Form VCRF and to request for Variable Compensation VC on Point of Sale POS transactions. Developed Electronic Order Management eOM application to manage orders and backlogs of orders using Object Oriented Analysis and Design UML Java J2EE JDBC JMS JSP Servlets EJB IBM CrossWorlds and PL/SQL. Performed white-box testing of the application. Documented the enhancements done to the application using SEI CMM standards. Coordinated synchronization of the development and test environments with production data. Analysed and remediate defects after performing a root cause analysis. Reviewed code developed by other developers using SEI CMM standards.

Confidential Role Contribution

Software Engineer

Consolidated customer requirements completed requirement analysis design and development of three modules Product Configuration Package Configuration and User Management using Object Oriented Analysis and Design UML Java J2EE JSP JMS Servlets JDBC EJB HTML XML Struts Oracle PL/SQL SQL JBoss and UML. Improved quality of product by being an active member of Defect Prevention Group. Documented design of the application using UML and SEI CMM standards. Performed white-box and unit testing for the application. Analysed and remediate defects identified in the application. Reviewed code developed by other developers using SEI CMM standards.

Confidential Role Contribution

Software Engineer

Verified customisation for Remote Authentication Dial In User Service RADIUS using C LDAP Netscape Active Directory Oracle and IRIX debugger - gdb. Reviewed code to do root cause analysis for memory usages issues and remediate this issue to ensure performance standards of application. Deployed integration testing environment for RADIUS on Linux. Studied telecom-billing product Geneva used to implement a generic billing solution for the telecom related products like telephony and internet service providers. Assured highest possible Software Quality as a Quality Leader by following SEI - CMM Level 5 standards. Maintained RADIUS in C and fixed user reported issues. Performed white-box and unit testing for the application.

Confidential

Role Contribution

Software Engineer

Interacted with end users gathered requirement consolidated and tabulated requirements completed design development and testing using ASP Visual Basic 6.0 HTML DHTML ODBC DB2 Microsoft IIS Object Oriented Analysis and Design and UML. Successfully deployed the application in production for various locations in the organisation. Maintained data integrity of view insert update and delete records from database using DB2 SQL and database level constraints. Production support for the application. Analysed and remediate defects reported in application. Added enhancements and developed automated testing activities for Problem Tracking and Reporting module. Reviewed code developed by other developers using SEI CMM standards. Performed white-box and unit testing for the application.