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Business Analyst Resume

Norwalk, CT

SUMMARY

  • Over 8 years of professional experience as Business System Analyst with expertise in Software Development Life Cycle (SDLC) and project lifecycle across industries primarily in Health Care and Retail.
  • Certified Scrum Master Proficient in using Agile Scrum methodologies, following sprint/stand - up sessions and write user stories, assign tasks to individual team members, analysing the Iteration Burndown charts and Cumulative flow charts, logging and reviewing defects
  • Extensive experience in the development, implementation, and integration strategies towards a team-oriented environment, utilizing quantitative and qualitative analytical skills with a strong communication skill.
  • Experience in business requirements gathering and writing including the EDI transactions 270/271, 835, 276/277 and other health care projects include Medical Loss Ratio (MLR), ICD9/10 Healthcare Web Portal. Well Versed on HIPAA regulations and requirements
  • Extended experience in document functional specification, process specification, data element specification, security specification an in BDD (Business Design Document) and BRD (Business Requirement Documents) along with use case and workflow diagram.
  • Skilled in interviewing business stakeholders and customers and providing recommendations to resolve issues for various business/technical groups & defining strategic solutions to business problems in a multiple projects’ environment
  • Expertise in eliciting detailed requirements specifications through JAD sessions, interviews, on site meetings with business users & development team
  • Demonstrated documentation skills in preparing Functional Specification Document (FSD), User Cases, Test Case, Test Scenarios, and Test Plans for E2E testing
  • Proficient in Change Management process and version control, create and maintain project change request (PCR)
  • Experience with data analysis, data mapping, and data-masking, cross-functional application/ domain dependencies.
  • Adept in writing SQL queries for data extraction, manipulation, analysis, and validation, generating user reports and proficient knowledge of Relational Database Management Systems (RDBMS), and Data Warehousing.
  • Analysed & Designed Use Case using UML methodology, Sequence, Process diagrams, Cross functional dependencies diagrams, High level E2E application flow diagrams
  • Experienced working with Quality Assurance (QA) team in Program level E2E testing and UAT Testing
  • Actively involved in developing, executing, and managing User Acceptance Testing (UAT) and Change Management.

PROFESSIONAL EXPERIENCE

Confidential, Norwalk, CT

Business Analyst

Responsibilities:

  • Attended Business & Requirement gathering meetings to analyse Business & Functional requirements and to create Requirements Traceability Matrix.
  • Derived and tracked effort estimates for various testing phases.
  • Created of Application Test Strategy document and conducting reviews with Business & Project teams.
  • Documented Project Dependencies, Risks, and Issues and to work with various application teams to come up with Mitigation strategy and Action plan.
  • Participated in daily SCRUM meetings to understand the Scrum delivery plans & User Stories scoped for a particular Sprint.
  • Created System Integration Test scenarios & Test cases to ensure test coverage.
  • Analysed Test Data requirements for identifying dependencies across upstream and downstream systems and performed Data Validation and Data Mock-up activities.
  • Generated Daily Execution & Defect Status reports and shared with the Stakeholders.
  • Conducted Daily Test Status calls and Weekly Project Status meetings to review Project Status, discuss Risks & Mitigation Plan.
  • Interacted with Business and Project stakeholders to Analyse & Document Business, Technical, Functional and Non-functional requirements.
  • Created and Managed BRD’s, SRS’, Use-Case diagrams, Wireframes/Mock-ups for User Interfaces.
  • Created Workflow/Process flow diagrams and worked as an Interface between Business users and project delivery teams to ensure alignment & delivery in line with Business needs.
  • Presenting reports using confluence, Jira and MS Project to Internal and external stakeholders and clients.
  • Coordinated with project teams, payers for the migration of the acquired company whilst understanding and creating the workflow process during mergers and acquisition.
  • Assembled as well as validated the data that is essential to the acquisitions and required report modification for compliance with regulations.
  • Analyses of the test results ensuring accordance of required results with GAP analysis and expected results
  • Generated Weekly Dashboards, Daily Status reports and shared with the Stakeholders.
  • Conducted Daily Test Status calls and Weekly Project Status meetings to review Project Status, discuss Risks & Mitigation Plan.
  • Along with data management, conducted working sessions for high level and detailed document requirements based on different business units impacted by acquisition.

Confidential, Bloomfield, CT

Business Analyst

Responsibilities:

  • Engaged and aligned stakeholders from different teams of the organization through Requirements Analysis, Design, Development & Testing phases.
  • Participated in Agile Sprint Planning, Kickoff Meeting & Grooming sessions to ensure User Stories are scoped and assigned to appropriate Sprints.
  • Participated in Daily SCRUM Meetings to ensure Sprint delivery stays on track and helped Development & Testing teams in issue clarification & resolution.
  • Participated in Sprint Retrospective Meetings to discuss lessons learnt and derive Action Items for next sprints.
  • Performed Root Cause Analysis for Production Enrolment fallouts and fixed policy document errors to allow successful policy purchases and renewals.
  • Utilized ALM, Rally and Jira for Defect Management & Tracking and overall Test Management activities.
  • Utilized SQL Developer to perform Database validations & SOAPUI to perform Web Service validations.
  • Analysed Test Data requirements for identifying dependencies across upstream and downstream systems and performed Data Validation and Data Cleansing activities.
  • Documented Project Dependencies, Risks and Issues and worked with project teams to come up with Mitigation strategy and action plan.
  • Facilitated and anchored Daily Test Status calls and Weekly Project Status meetings.
  • Responsible for analysis and evaluation of user business problems and development of system recommendations that meet requirements.
  • Participation in daily SCRUM meetings to understand the Scrum delivery plans & User Stories scoped for a particular Sprint.
  • Helped the team write, break down Epics and evaluate user stories User stories.
  • Created Data mapping documents for claims, membership, and provider.
  • Assists in the business process redesign and documentation as needed for new technology.
  • Identifying and defining the problem, evaluation of requirements, recommending the solutions and implementation of systems to meet business and user requirements.
  • Recommend changes for system design, methods, procedures, policies, and workflows affecting Medicare/Medicaid dental claims processing in compliance with government compliant processes like HIPAA/ EDI formats and accredited standards ACA (Affordability Care Act).
  • Involved in UAT testing including created test plan, test cases, test scenarios and execution of test scripts.
  • Involved in GAP analysis around the identification of business rules, business and system process flows, user administration, requirements, and assumptions.

Confidential

Business Analyst

Responsibilities:

  • Coordinated project scheduling has helped promote change preparation and the possibility of problem-solving and obstacle-resolution.
  • Gathered requirements by conducting meetings with key stakeholders, end users and Subject Matter Experts (SMEs).
  • Manage the Requirements (Business as well as System requirements), performed requirements analysis along with Traceability matrix.
  • Developed detailed BRDs using various modelling tools.
  • Preparing sample test data for UAT and assisting end users during User Acceptance testing
  • Utilized SQL Developer to perform Database validations & SOAPUI to perform Web Service validations.
  • Designed Functional Specification Documents for the reports.
  • Supported Data Analysis, Data Mapping, and Data Validation in preparation for Data Transfer, using SQL queries in a MS SQL Server 2008 environment.
  • Combines understanding of IT and business processes to recommend solutions.
  • Plan, coordinate, and create Application Test Strategy and Test Plans. Responsible for gathering requirements, research, analysis of existing and proposed solutions in the development, modification, and enhancement of programs or systems.
  • Documenting Project Dependencies, Risks, Issues and to work with various application teams to come up with Mitigation strategy and Action plan.
  • Engage in dependency analysis, functional design, workflow analysis.
  • Guides and operates application structures for Confluence.

Confidential, Albany, NY

Business Analyst

Responsibilities:

  • Performed requirements gathering and analysis around the identification of design rules involved in improving Business Process Management and system process flows, and user administration requirements for small business Health Options (SHOP) system enhancements.
  • Developed relationship with financial counterparts at the service provider as well as internal customers in multiple business sectors.
  • Developed requirements to display the right plan options for the employers and employees based on the business rules provided.
  • Created Business process diagrams, activity diagrams and sequence diagram to clearly documented process flows to Technical as well as non-technical team members.
  • Assisted in testing developed interface and the web application for SHOP enhancements to validate the requirements implemented.
  • Managed Project Risk Management and Business Process Analysis reviews over the implementation of different stages of the Software Development Life Cycle (SDLC)
  • Documented and Elicited requirements gathering sessions to gather necessary information to be included in an ICD/FDD document.
  • Organized Quality Analysis (QA) walk through using regression testing and UAT to explain proposed changes.
  • Coordinated JAD sessions to understand the user requirements and their system implementation for enrolment of Employer and Employee in SHOP and the process to handle edits retroactively after the coverage start date and documented the impacts of the EDI 834 transactions &, Financial impacts for the same.
  • Created Business Process flow diagrams using BPNM 2.0 standards to identify the GAPs and propose an efficient solution for file transfers and system flows as needed.
  • Worked on developing Interface Control Document (ICD) for WMS Forced closure and New-born Interfaces. Including analysis of the date elements received validations and processing of the received files and tracked the response after the files were processed.
  • Interacted with Business users (NYS) to gather requirements for the interfaces as well as SHOP enhancements and documented the same into Functional Design Document (FDD) or Interface Control Documents (ICD) as needed.
  • In depth knowledge of Medicare/Medicaid/CHIP/COBRA/APTC etc.
  • Analysing, documenting & implementation of HIPAA EDI Transactions (834)
  • Recommend changes for system design, methods, procedures, policies, and workflows affecting Medicare/Medicaid claims processing in compliance with government compliant processes like HIPAA/ EDI formats and accredited standards ACA (Affordability Care Act.

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