SUMMARY

• Recognized as highly analytical and performance - driven professional with comprehensive experience in leading corporate technology initiatives combined with in-depth knowledge of business and information technology.
• Possess well-honed expertise in diverse areas encompassing software IT business analysis, business systems analysis, and scrum.
• IT professional equipped with exceptional procedural skills and passion for resolving complex problems through innovative technical solutions.
• Experienced overseeing and directing junior BSAs/BAs to deliver peak performance and achieve overall corporate objectives.
• Successfully provided strong leadership in managing all resources; Exhibit exceptional ability in defining goals and coordinating specific projects aimed at producing beneficial results for the company.
• Conversant in English, French, and Bambara.

AREAS OF EXPERTISE

• Software Development Life Cycle (SDLC)
• Scum Master Professional
• Business and System Requirements Gathering, Analysis, and Management
• Scrum Product Owner Professional
• System Analysis and Design
• Task Logic
• Stakeholders /Client Relations
• User Stories/Acceptance Criteria
• User Acceptance Testing (UAT)
• JIRA

PROFESSIONAL EXPERIENCE

Confidential, Spartanburg, NC

Product Owner/Business Analyst

Responsibilities:

• Worked on WAPI to manage product vision, Sprint goal, Definition of Ready and Definition of done
• Played a key role in creating and maintaining the product roadmap regarding PayNearMe, Instant Eloan for Former Borrower and Hosted Payment Gateway
• Balsamiq wireframes attached to user story
• Crafted user stories and acceptance criteria in JIRA
• Guided the Scrum Team in Agile framework best practices, often collaborating as needed with stakeholders during meetings and Scrum ceremonies aligned with all Scrum values

Confidential, Charlotte

Digital Business Consultant

Responsibilities:

• Worked on Foundational 1 on Calendaring and Plan My Day initiatives as a Digital Business Consultant
• Helped customize Salesforce, Lightning Scheduler, Calendaring, and Plan My day which help bankers organize their calendars in order to do customer outreach, pre-calls, view their rolling appointments and dispositions them accordingly.
• Worked closely with the product owner and the stakeholders to develop the product vision and define the sprint goal.
• Actively supported the scrum team in the agile framework and collaborated with the stakeholders
• Gather requirements specifications from customer and stakeholders and converted them to user stories using the three Rs formula and following the INVEST criteria.
• Developed acceptance criteria in JIRA in gherkin Following the Given (Pre conditions), When (Trigger), and Then (Post conditions)
• Groomed the product backlog twice weekly
• Created BRDs in JIRA, Excel and Word
• Participated in stakeholders meetings and scrum ceremonies
• Adhere to scrum values in every way

Confidential, Charlotte

Senior BA/Scrum Master

Responsibilities:

• Took multiple courses toward the Business Analyst and Scrum Master roles including
• Agile and Scrum Overview
• User stories for Scrum + Product Owner
• Scrum Certification prep + Scrum Master + Agile Scrum Training
• Fundamentals of Business Analysis
• Lean BPM + Lean Business Process Management Change Skills
• Understanding JIRA for Users, Managers, and Admins
• Product Management: Agile Requirements using Product Backlog
• Business Process Modeling A-Z: BPMN 2.0
• Introduction to Business Process Modeling
• Certified Business Process Mapping Associate
• Business Analysis: Working with Use Cases

Confidential

Scrum Master

Responsibilities:

• Bringing the HR department up to speed on the scrum framework for delivering complex products.
• Created numerous power point slides that were presented to the team on various occasions.
• Tutored them about the benefits of scrum versus waterfall. For instance:
• Changing the requirements affect the whole waterfall project as well as delaying the launch date.
• Defects found too late in waterfall cost more money to the organization, are more time consuming, take more efforts to fix the defects.
• Waterfall is less agile, less flexible than scrum when it comes to rapidly solving problems.
• Scrum delivers a complete product each sprint, which keeps customers happy through the project.
• Scrum is delivered iteratively, which gives the flexibility to change requirements often with a minimum impact to the project.

Confidential

Senior Business Analyst

Responsibilities:

• The Smallworld Consolidation Analysis initiative seeks to consolidate the two Smallworld from Confidential Energy and Piedmont Natural Gas in order to merge their gas businesses.
• Created a deck that depicted the various permutations possible for consolidating and/or upgrading the two gas businesses.
• Provided a concise Description, Pros, Cons, Risks, Mitigation, and Schedule Constraint associated with each solution.
• Developed a Business Process Inventory associated with Smallworld at Confidential and PNG.
• The Master Inventory List was comprised of a Description of the business processes, Business Usage, Systems, and Steps in the process lifecycle, Equivalent Confidential /PNG business processes, business process performers, and business process owner.
• Developed User Stories and Acceptance Criteria in JIRA while the project was Agile
• Groomed and Prioritized the backlog in JIRA following MOSCOW

Confidential

Business System Consultant

Responsibilities:

• Managed the daily grooming for SHRP New Reporting User Stories with Offshore Team in JIRA
• Led the daily grooming and backlog prioritization for SHRP New Reporting User Stories with Onshore Team in JIRA to maximize the product value and ROI
• Generated SHRP New Reporting User Stories and Acceptance Criteria with succinct descriptions
• Produced SHRP New Reporting User Stories with Standards DEV and QA Grooming Questions
• Updated SHRP New Reporting User Stories with Dev and QA Subtasks