SUMMARY

• Business Analysis leader with accomplishments of translating key business goals into innovative technology/product solutions, using best practices of agile/lean, prototyping, roadmap. Technology products built on the cloud technologies are the forte.
• 10+ years of progressive experience as a Business Analyst in various domains (Retail, Academic and Healthcare).
• Practical End to end project/product implementation experience using methodologies of Waterfall, Agile and Iterative.
• Facilitated the Product Roadmap sessions with Business/Product and technology leaders.
• Coached and mentored leadership in their roles within the agile delivery model/environment.
• Conducted the product Solutioning sessions with business, architecture and development leaders.
• Facilitated the program level ceremonies of Product Management Council meetings, PI Readiness, PI Planning, PI Inspect and Adapt and Open Space.
• Led the feature and story definitions/ refinement sessions
• Strong analytical aptitude and solid project management capabilities.
• Strong organizational, prioritization and leadership skills with multi - tasking capability, good problem-solving and efficient time management skills.
• Used team-oriented interpersonal skills effectively and possess excellent verbal/written communication and presentation skills with ability to interact professionally with a diverse group, SMEs, managers/executives.
• A strategic thinker, results-driven, detail-oriented and comfortable with taking ownership of all responsibilities.
• Strong knowledge and experience in Healthcare industry Payer, Provider, Claims, ICD 9/ICD 10, FDA, Healthcare Reform, HIPAA standards and Clinical applications .

TECHNICAL SKILLS

Infrastructure: Docker, AWS, CICD implementation (Jenkins and saucelab)

Agile tools: Rally, Version One, JIRA

Databases: Oracle, SQL Server, Netezza

Web Technologies: Service Oriented Architecture (SOA), RESTful, XML, HTML

Productivity: Microsoft Office Word, Excel, Visio, Power Point, MS Project, Share Point

Programming / Modelling Languages: C, C++, Java, JavaScript, SQL, UML

Operating Systems: Windows, Unix, Linux

PROFESSIONAL EXPERIENCE

Confidential, MN

Business Analyst Consultant Senior

Responsibilities:

• Product visioning working with the Advocates and Member advocates.
• Establish the product roadmap for medium and long term.
• Facilitated the Capability and Feature refinement with the PMC
• Transition the refined features to the teams for their decomposition for PI/Sprint readiness
• Present the product vision and objectives at the PI Planning session
• Review the plans and vision realization by walking the walls during the PI Planning
• Worked with the team in decomposition of features into user story to meet business value
• Written user stories providing the Acceptance Criteria
• Prioritize the user stories to ensure critical values deliver early
• Improved user story quality through collaborative refinement and measurable acceptance criteria resulting in reduced cost of development and reduced defects
• Reviewed the product increment with the business for every story for meeting the business objective
• Review the design doc suitable for cloud implementation
• Be available to the team to address any product questions
• Helped in User Acceptance Testing
• Present the developed product to the Business and Operations teams in readiness for the Launch/release.

Business Analyst Consultant Senior

Confidential

Responsibilities:

• Facilitated the Charter workshops and Product Roadmap sessions with Business and Product leaders.
• Held Feature Refinement / Solutioning sessions with the Business / data product team
• Participated in the backlog refinement sessions with scrum teams to address any questions, as team decomposed the Features into User Stories
• Written user stories providing positive and negative acceptance criteria
• Conducted regular demos with the business to delivery incremental business value
• Performed data analysis/ trend analysis and reviewed the impact/ trend with the client
• Ensured Feature Acceptance, by participating in the Daily Scrum and collaboration sessions with the scrum teams.
• Participated in the Sprint planning, Retro and Review sessions.
• Conducted the Feature demos to the product / business for acceptance.

Business Analyst Consultant Senior

Confidential

Responsibilities:

• Led the Agile Charter sessions with Business and Product leaders, resulting in Product Vision and roadmap.
• Liaised with Product Manager and Product Owners to translate Vision and Business requirements into EPICs.
• Held Feature Refinement / Solutioning sessions with the Business / Architecture/ team leads.
• Presented the Product roadmap (walkthrough of the features) to the scrum teams
• Led the feature refinement sessions to decompose to user stories
• During backlog refinement sessions with scrum teams, addressed any questions
• Written user stories with appropriate acceptance criteria to meet business need
• Prioritized and scheduled the user stories to meet business value as desired
• Participated in UX workshops and wire framing.
• Ensured Feature Acceptance, by participating in the Daily Scrum and collaboration sessions with the scrum teams.
• Participated in the Sprint planning, Retro and Review sessions.
• Conducted the Feature demos to the product / business for acceptance.

Confidential

Business Analyst Consultant Senior

Responsibilities:

• Participated in the Agile Charter sessions to prepare the Product roadmap / Initial Backlog.
• Worked with the Business team in reviewing the BRD and converting them into EPICs.
• Held JAD sessions with the Business / Architecture/Tech Leads / QA Lead to groom the EPICS into Features and document the solutions.
• Held Feature Review sessions with the Scrum teams and Product Owners to get alignment and visibility
• Worked with the scrum masters to decompose the Features into User Stories with participation of the Product Owner / Proxy to define the Acceptance Criteria (in form of Acceptance Tests)
• Reviewed the Stories to be standard and Scrum team ready and are meeting the INVEST criteria.
• Tracked Feature progress to Acceptance, by participating in Daily Scrum and other sessions with the scrum teams.
• Participated in the Sprint planning to support the team in answering any questions related to the Stories.
• Conducted the Feature demos to the product team for acceptance.
• Facilitated all scrum ceremonies Grooming / Planning / Daily Scrum and Retrospective .

Confidential

Business Analyst Consultant Senior

Responsibilities:

• Participated in Solutioning sessions with cross functional team members to arrive at a solution to meet the business objectives
• Conducted JAD sessions with business, SMEs / Tech team members for service design and interactions with enterprise applications.
• Drafted the Business process model to demonstrate the proposed end state of the Customer Onboarding process for those signed up with products by service agreement.
• Designed Intuitive / user friendly wireframes/prototypes for Customer Setup / Product and Service agreement lookups, resulting in increased productivity.
• Performed Data mapping for the services / data model for customer/product/service agreement entities.
• Reviewed Data models to ensure the correct relationships and business validation (using constraints) for Customer and product entities.
• Performed Client-set-up data analysis, using system data, client / end user interview for data accuracy.
• Extensively used Use Cases to document the system functionality.
• Supported the Development / Test phases through reviews / feedback and defect triage.
• Mentored team members in best practices and Organizational standards.

Confidential, MN

Business Analyst Consultant

Responsibilities:

• Analyzed the business requirements for Essential health benefits for each plan level as required by the state per the new requirements under the PPACA.
• Performed requirements gathering using interviews with SMEs and Group Brainstorming.
• Conducted Backlog grooming sessions to elaborate Epics and document user stories in the product backlog.
• Used Version One for documenting, managing and reporting on the backlogs (Release, Iterations).
• Coordinated JAD sessions for system design.
• Participated in Agile - Scrum Ceremonies Backlog Grooming, S\print Planning, Daily Scrums, Review/Retrospectives)
• Participated in Project Management Resource Estimation/allocation, WBS Definition, Tracking progress and Status reporting .

Confidential, MN

Business Analyst Consultant

Responsibilities:

• Developed Scope definition, Strategy development during initiation phase of the ICD-10/5010 compliance project.
• Analyzed business requirements of migration / upgrade to 5010 from 4010 for 837 Transactions.
• Participated in backlog grooming to elaborate EPICS resulting in user stories in the product backlog.
• Conducted Research (CMS/Industry) - HIPAA compliance / X12 EDI Transactions (837 P/I), 5010, FDA regulations.
• Conducted JAD Sessions with Business & Technology teams (resulting in enriched stories with scenarios and acceptance tests) for 837 claims processing.
• Documented SOA Service specs for Claims 837 P /I and reviewed their implementation
• Performed Data Mapping between XML Schemas and the service requests for Claims data.
• Documented and presented Business Process Workflows that support 5010 compliance.
• Participated in the Scrum ceremonies (Sprint Planning, Daily Scrum, Sprint retrospectives).
• Used Rally for documenting, managing and reporting on the backlogs (Release, Iterations)
• Interacted with off shore teams for stories implementation and acceptance.
• Generated Scrum metrics Iteration / Release Burn down charts for team/management review.
• Documented Technical debt / Retrospective action items identified during Sprint Retrospective.