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SUMMARY

A hands-on experienced professional with extensive skill managing, developing, and supporting small, medium, and large systems integration projects. Large projects included specific project responsibility for successful five million dollar system releases, utilizing the Systems Development Life Cycle, and Agile processes. SMB projects included design, install, and support of networked office systems and applications, with customer-focused attention, superior team motivation skills, and staff retention

AREAS OF EXPERTISE

  • Business Analysis / Requirements
  • Implementation Management
  • Customer Relationship Management
  • Systems Integration
  • Content Management Systems
  • Individual Mentoring
  • Training

PROFILE

  • Over 15 years specializing in implementing solutions to technically-complex business problems in project delivery
  • Researched, designed, developed and implemented Sarbanes-Oxley SOX Quarterly and Annual filing surveys for global enterprise, reducing coordination hours by over 30 using Aprimo Market Resource Management technology
  • Technical knowledge of Content Management Systems, including Wordpress and Joomla, using PHP, HTML/CSS, Adobe's Dreamweaver, Flash, Fireworks, and MySql database creation and support with familiarity in Droid applications construction
  • MS Project scheduling and team education resulting in complete predecessor / successor relationships
  • Led server and desktop development infrastructure for a 40 million claims-management system for a large insurance company while successfully managing the development and implementation of multiple 5 million system releases, and deploying infrastructure desktop technology
  • Constructed, distributed, and executed documents for corporate PMO's
  • Increased project management body of knowledge via continued monthly PMI project management sessions, promoting, and educating project managers on pm techniques and technology

PROFESSIONAL EXPERIENCE

Project Manager Ongoing Contracts

Confidential

  • Consulting firm specializing in Project Management, Web Design, and Systems Integration Services
  • Managed multiple parallel initiatives for business clients
  • Managed concurrent business requirements, development, design, implementation, and technical support in web design, network system configurations, and software deployment projects in cross-functional teams
  • Captures and interprets requirements and risk analysis apply SDLC and Agile methods to web design, application development, and systems integration for AAA, EDS, Autodesk and SMB's

Diablo Carpet Restoration

  • Projects: Network, hardware, and MS applications Install / Relocations, Website design / redesign, Site webmaster, Contact Management researched SaaS competitors, implemented ACT , Remote network / applications support to 2015
  • GIS Insurance 2004-2006-Website Design / Redesign, Graphics creation, Site Webmaster, marketing research
  • Progressive Pulse: 2003-2011 Website Design / Redesign, Site webmaster , Graphics creation, marketing research
  • HireVantage: 2003-2012Website Design / Redesign, Site webmaster, Graphics creation
  • Catsatllc 2013 Website Design support, Graphics creation, marketing research

Project Management/Developer Finance Dept

Confidential

  • Facilitated, designed, developed and successfully implemented on-time, under budget, an online, enterprise wide internal security system, using the Aprimo Marketing Resource Management technology
  • Reduced coordination hours by over 30 , with an on-line reporting mechanism
  • Developed over 15 Sarbanes-Oxley SOX Quarterly and Annual filing surveys, constructing the interactions workflow of Aprimo with inbound and outbound forms
  • Managed and served as QA test lead for multi-language Aprimo localization requirement
  • Previous Engagements / Accomplishments
  • CSAA/EDS As a project manager, successfully deployed system components of enterprise-wide 40 million date-driven CRM, with 1200 call center seats in two states, while managing development network supporting staff of 35 and delivering subsequent application releases
  • CSAA/EDS As a project manager / specialist developed and deployed reporting processes for new PMO
  • CSAA Analyst for technology research, recommendations, and deployment for multiple lines of business travel, automotive and homeowners insurance including claims , and associated financial systems
  • CSAA Analyzed, and led several IT projects for network systems, strategic technology planning, and business re-engineering

VOLUNTEER

President

Confidential

  • Leads the organization in strategy development, process improvement, budgeting, fundraising and enhancing membership skill sets
  • Improved overall financial position and successfully completed purchases such as software, hardware, and facilities
  • Coordinates and motivates functional committees coordinates, and documents objectives and processes with California EDD
  • Supported website conducting Joomla / MySql support

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