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Pmo Lead /sr. Infrastructure Business Analyst Resume

SUMMARY

  • Sr. Agile Project Manager and Scrum Master with eight years combined experience in the leasing/finance, technical communications, pharmaceutical/medical device and academia industries
  • Expertise in Agile & Waterfall methodologies as well as LMS and HRIS system management (Workday, Salesforce, Clarity)
  • Skilled in talent acquisition, onboarding and both live and virtual training; Served as the SME for the Learning Management System (LMS) utilizing Saba, SumTotal
  • Trained at problem identification, process improvement, and risk management/mitigation; Effective communicator and multi - tasker
  • Proven business acumen
  • Expert MS Project, PowerPoint, Excel, Visio, SharePoint, Rally, Jira, Beeline user; Webmaster experience; Technologically savvy

TECHNICAL SKILLS

  • MS Project
  • PowerPoint
  • Excel
  • Visio
  • SharePoint
  • Rally
  • Jira
  • Agile
  • Waterfall

PROFESSIONAL EXPERIENCE

Confidential

PMO Lead /Sr. Infrastructure Business Analyst

Responsibilities:

  • Worked with SFS team to consult with various departments to understand, interpret, and craft requirements into executable business improvement implementation initiatives
  • Responsible for project tracking, identifying scheduling issues, and presenting remediation options for technology projects from Project Initiation through Production Turnover and Project Closeout - Applied the use of hybrid models with quick iterations for value delivery
  • Created templates, procedures and policies aligning with PMI standards (when applicable) including risk mitigation plan, change control, stakeholder registers, use case diagrams, UAT scripts and more

Confidential

Sr. Infrastructure Portfolio Project Manager

Responsibilities:

  • Implemented Maintenance Connection (Facilities), Dotmatics (Chemistry), PDS/Ascentos (Biology), Docusign (Legal, RA, Compliance) Intralinks to name a few, responsible for completing UAT test scripts, compiling release notes and change logs
  • Responsible for project tracking, identifying scheduling issues, and presenting remediation options for technology projects from Project Initiation through Production Turnover and Project Closeout - Applied the use of Agile hybrid models with quick iterations for value delivery
  • Coordinated the project resources with applicable technology management to ensure that projects were delivered on time and within budget.
  • Directly managed all project activities including Initiation, Solution Design, Execution, Testing, Training, and Production Turnover.
  • Maintained project plans, status tracking, and communications for all stakeholders including project teams, sponsors, and IT leadership team. Facilitated ongoing Risk Mitigation strategies and Issue Tracking and resolution.
  • Responsible for ongoing process improvement identification across business departments and within IT. Contributed to the ongoing evolution of the IT Project Management Office (IT PMO) by refining standard processes, tools, templates and documentation.

Confidential

Sr. Agile Program Manager and Scrum Master

Responsibilities:

  • Facilitated scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.); Empowered teams to self-organize and grow cross-functionality - Met goal of addressing and resolving issues within 24 hours - Managed the lifecycle of code development, from ideation to sprints to deployment
  • Coordinated and managed code releases and shared APIs with other IT groups; Communicated with other management, engineers, product managers and support specialists on product issues
  • Tracked and communicate team velocity and sprint/release progress - Improved ability to compete effectively by developing and improving internal processes, systems, and methodologies - based on the results from various analysis ran
  • Developed Project Plans, Release Plans, roadmaps, playbooks, status reports, and provided regular Project Status reports; oversaw Project Schedule Execution, and facilitated Project Meetings including sprint planning, backlog grooming, design meetings and the daily scrums for all projects
  • Provided Change Control Tracking & Resolution; tracked Issues/Action Items & respective Resolution
  • Administered Day-to-day stakeholder management and communications, as well as compiled Lessons Learned - Coordinated project deliverables, assets and timelines for all tracks of work to ensure timely, accurate launches - Performed ongoing project quality management, including providing success metrics, and other reporting requirements - responsible for completing UAT testing
  • Spearheaded the migration from Rally and configuration of Jira - utilizing JQL - created agile/kanban boards and dashboards, utilized widgets such as heat maps; developed a formal deployment process including creating a deployment checklist template

Confidential

Sr. Project Manager/Scrum Master

Responsibilities:

  • Managed meeting planning budgets for 9 Diabetes products; Prepared financial reports relating purchase orders and invoices; Hosted training sessions to demonstrate how to utilize new technology; Identified training opportunities for employees
  • Scrum Master: Facilitated scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.); Managed the deployment of new laptops; migration from Azer to Aztecs-NAM (ERP); upgrade from non-web enabled to web enabled desktop phones - Protected team from over-commitment, managed backlog, prioritized resolution of defects/bugs as evidenced by the on-time delivery of major initiatives
  • Responsible for onboarding new employees/contractors, procuring new software and capital equipment, training on new processes and internal systems

Confidential

Sales Training Project Manager/Scrum Master

Responsibilities:

  • Implemented a process to consolidate training efforts resulting in an estimated cost savings of $322K; Revamped the publishing and printing procedures, saved over $150k; Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
  • Created course recommendations for leadership training, software training, and professional development
  • Empowered teams to self-organize and grow cross-functionality; Met goal of addressing and resolving issues within 24 hours; tracked team and individual velocity
  • Manage the lifecycle of code development, from ideation to sprints to deployment; Managed the deployment of the Sales training portal for the iOS operating system
  • Evaluated HRIS functionality with respect to business requirements for new system initiatives; Investigated unused functionality and provided recommendations for enhancements; Responsible for on-boarding new sales reps, procuring new software and capital equipment, training on new processes and internal systems

Confidential

Project Manager/Scrum Master

Responsibilities:

  • Streamlined the Visiting Scientist Seminar program, and secured funding to host a Nobel laureate at our annual RRR
  • Webmaster: Created the department’s internal/external websites, and identified opportunities for cost savings, saved over $200K in printing costs
  • Scrum Master: Facilitated scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.), as well as served as Functional Team member for HRIS upgrade; Investigated and evaluated functionality whilst streamlining the reporting system metrics, yielding very specific high level information, with the ability to reveal more specific findings; Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery of 33 major initiatives
  • Managed the deployment of new laptops; migration from Windows XP to 7, and Office 2003 to 2010; upgraded from non-web enabled to web enabled desktop phones
  • Responsible for on-boarding new employees, especially (NRSA) post-docs, procuring new software and capital equipment, training on new processes and internal systems

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