SUMMARY

• Excellent business process and software development life cycle knowledge
• Well versed in the use of Rational Unified Process, Waterfall and Agile (SCRUM and Kanban) SDLC methodologies
• Served as SCRUM Master and Kanban Coach
• Excellent communication, presentation, interpersonal and analytical skills
• Expert at managing multiple projects simultaneously
• Created requirement and spec documents
• Strong background working with both internal and external clients, end users and developers.
• Created test user interfaces and developed implementation schedules

TECHNICAL SKILLS

SCRUM: Version 1

Kanban: LeanKit

Databases: SQL Server, Access, Oracle, DB2

BA/Tools: UML, VISIO, Crystal Reports, Access, Word, Excel SQL Server Reporting Services, VB6, .NET, C#, ASP, ASP.NET, T - SQL, HTML, XML, MS Project

Platforms: Windows NT/2000/XP pro

PROFESSIONAL EXPERIENCE

Confidential - Charlotte NC

Scrum Master

Responsibilities:

• Conduct the daily team stand up. Also facilitate the sprint planning and retrospective meetings. In addition, through the use of games grow the team from a group into a high performing SCRUM TEAM.
• Give the team a daily challenge riddle to help them understand the importance of understanding what they are being asked to do.
• Work with the Product Owner and the development team on grooming the product backlog, ensuring that each story contains clear and testable acceptance criteria
• Work with the PO to ensure the Product Backlog is prioritized according to their current thinking and highest business need
• Work to ensure that Backlog and Sprint information are available to all concerned parties. We use TFS and the team room that show current sprint and project burn down.
• Work with the PO to ensure that the release plan and reality always match thus ensuring no surprises.
• Conduct the bi-weekly SCRUM of SCRUM meeting

Confidential - Louisville Ky

Responsibilities:

• Conducted the daily team stand up, facilitated the sprint planning and retrospective meetings.
• Gave guidance to turn the team from one that was floundering into a high performing team that was able to recover and deliver the Medicare Supplement program on time
• Worked with the Product Owner and the development team on grooming the product backlog to ensure that there was adequate work for the team for each sprint
• Developed team building exercises that helped the team grow and become self-functioning. This was done through the use of Agile games and exercises.
• Worked with the PO to ensure the Product Backlog was prioritized according to their current thinking.
• Worked with the PO to ensure the most recent requirements were reflected in the Product Backlog
• Worked to ensure that Backlog and Sprint information were available to all concerned parties.
• Worked with the PO to ensure that the release plan was up to date and accurate

Confidential - Louisville Ky

Business Analyst

Responsibilities:

• Conducted Business Requirement and Functional Requirement gathering meetings.
• Created BRDs and FSDs
• Co-produced design specifications for new screens and products
• Worked with the DBA team to design queries and make table modifications when needed.

Confidential - Nashville Tn

Scrum Master /BA

Responsibilities:

• Conducted the daily team stand up, facilitated the sprint planning and retrospective meetings.
• Worked with the Product Owner and the development team on grooming the product backlog
• Developed team building exercises that helped the team grow and become self-functioning
• Worked with the PO to ensure the Product Backlog was prioritized according to their current thinking.
• Worked with the PO to ensure the most recent requirements were reflected in the Product Backlog
• Worked to ensure that Backlog and Sprint information were available to all concerned parties.
• Worked with the PO to ensure that the release plan and reality always matched
• As a BA mapped the workflow of our product (Net Oxygen) to the Loan Origination workflow of the client
• As a BA gathered requirements and prepare BRDs’
• As a BA worked to iron out installation problems
• As a BA assisted in training the clients’ originators and other loan officers.
• As a BA assisted in creating training manuals

Confidential, Louisville Ky

Business Analyst

Responsibilities:

• Advised clients on how to best leverage Confidential technologies within the scope of contracted services.
• Maintained formal issues tracking system, follow issues through to resolutions, and keep all critical stakeholders informed.
• Documented business processes and work flow, created the associated functional requirements, and participate in the development of supporting test scripts/scenarios
• Used T-SQL as a means to validate data between data sources, data warehouse and user interface

Confidential, Louisville, Ky

Business Systems Analyst

Responsibilities:

• Worked with Law Enforcement officials to translate their business practices into codes to be used to determine when and which notification should be sent to victims
• Worked with our development team to create custom phone messages for each agency
• Worked with release management to prepare test scripts based upon requirements
• Used Excel to create requirements matrix
• Used VISO to create work and data flow diagrams
• Prepared spec and requirement documentation for internal use
• Performed ETL (using T-SQL queries to extract the data and our custom software to transform and load into our database)