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Business Analyst Resume

PROFILE BRIEF:

  • 25+ years Hands - On Developer Experience spanning 3 decades of paradigm shifts, Team/Developer Leading/Mentoring, Legacy Solution Decomposition, Roadmap Definition, Operational ITIL Expertise, External Vendor Management
  • Multi-industry Experience Base: Ecommerce, Accounting, Legal, Banking, Insurance and Venture Capital Proof of Concepts / Initial Product launch.

SUMMARY:

  • Modernization of Research and Development Departments personnel, SDLC, Build Engineering and Core Software Development for private firm developing niche back office solutions for the Petroleum Wholesale Jobber market. Directly improved professional development processes as a mentor and Systems Architect and Lead Developer, reduced significant risk to code management, improved SDLC methodology, established L3 Support, Build Engineering and Environment Organizations.
  • Led Onshore and Offshore 24x7 Teams supporting Ecommerce Platform for Fortune 100 Retailer; revised existing standard operational procedures, reduced risk processes, increased implementation of change management, problem management and vendor management,
  • Upscale and expand Web Farm infrastructure; assisted/oversight with shared services engineering teams to upscale all farm infrastructures; assisted and oversight of light up Co-location yielding x2 presence and bandwidth availability; InternetRetailer.com awarded TOP Performer sites
  • Dramatic reduction in deployment to production time from over 4hrs to less than 30 minutes; installed and staffed a Build and Deployment Engineer; implemented code management processes; drove adoption of company approved Change Management practices; assisted/oversight in Quality Assurance shared service catalog
  • Designed, developed and led implementation of multiple variant marketing measuring technologies internally code name Site’X’; re-cultured and eradicated historical executive and marketing attitude that this ability could be built and seamlessly integrated into Ecommerce platform without risk to site performance or availability.

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

  • Full time hands on Lead/Sr. Developer role in a Full Stack skills requirement
  • Browser based Client/Middle/Server development focus on JQuery, Google Charting, JavaScript, CSS, HTML, C# .NET 4.5, SQL Server views, stored procedures, functions both table and scalar, CTEs
  • Legacy system decomposition to Modernization Redesign to construction to production implementation in fluid Agile SDLC
  • Major UX / UI modernization and redesign
  • Additional roles:
  • Hardware Infrastructure Operational Management
  • All Tiers Performance optimizations
  • Product Manager
  • Administrative Office Manager - reviews/ team build/hire responsibilities
  • Decision making member of Management Team

TECHNOLOGY: Microsoft.Net Framework 4.5 (ASP MVC, Windows Forms, Console Apps, Windows Services), C# & VB Syntax, CSS, XMLS, XMLT, HTTP, HTTPS, Angular WCF(REST and SOAP services), Entity Framework, MVC Framework,.ASP, Web services, IIS SSMS(TSQL Table,Views,Queries/Stored Procedure CRUD), Microsoft Visual Studio 2013, Log4Net, LINQPad4, ReSharper, Tortuise SVN, FileZilla FTP Client, Synchovery, Synology, VMWare, Proprietary TroubleTicketing BSM Amazon Web Services, CITRIX Cloudshare, MS SQL 2008 R2, MS Server 2008, MS SQL 2012, MS Server 2012

Confidential

Business Analyst

Responsibilities:

  • Tasked with full SaaS solution, developer team and IT organizational transformation based on legacy flagship solution COMPAS Commander.
  • Assessment/Decomposition of 2nd generation VisualBasic 2-tier SQL backend solution including developer staff skillsets, Waterfall SDLC methodology, bug management, product release pipeline and overall IT capacity to deliver High Availability/Low Risk operations.
  • 95% full time hands on Lead/Sr. Developer role in a pure Full Stack Microsoft technology prototype development.
  • Browser based Client/Middle/Server development focus on C# .NET 4.5, Standard ASP web controls, JavaScript, CSS, HTML, SQL Server table redesign, views, stored procedures, functions both table and scalar
  • Legacy system decomposition to Modernization Redesign to construction to production implementation in fluid Agile SDLC
  • Additional roles:
  • Team Lead
  • Developer Community Best Practices: Design/Code Reviews, Technology presentations, Development Impacts to Operational Performance to Cost of Ownership education
  • All Tiers Performance optimizations
  • Product Manager
  • Administrative Office Manager - reviews/ team build/hire responsibilities
  • Decision making member of Management Team

TECHNOLOGY: Microsoft.Net Framework3.5, 4.0, 4.5 (ASP MVC and Windows Forms), C# & VB SyntaxWCF(REST and SOAP services), Entity Framework, MVC Framework,.ASP, Web services, IIS Microsoft SQL Server, Creating and optimizing Queries/Stored Procedures TFS 2010, 2013 (Team Foundation Server), Microsoft SSRS, Microsoft Visual Studio 2013, SharePoint 2013, REDGATE SQL Tools

Confidential

Lead Systems Analyst

Responsibilities:

  • Operational readiness of project releases into production.
  • Review and Approve documentation for Business Requirements, Functional and Non-Functional Requirements, System Architectural Designs, Standard Operational Procedures documentation
  • Objectives to increase the speed, frequency, and quality of software deployments into Operational readiness and production environments while reducing change risk to existing release processes or impacts to performance, availability and 24x7x365 operational processes.

Team Lead

Confidential

Responsibilities:

  • 24x7 oversight and task management of onshore/offshore technical support personal.
  • Focus on platform technologies and systems centric to application tier

Lead IT Business Analyst

Confidential

Responsibilities:

  • Duties include gathering, validating and verifying end to end (business, functional, system) requirements from the stake holders inclusive of non-functional requirement specifications; conducting business workshops for requirements elicitation; generate Business Use case diagrams; coordinate with user experience and creative for wireframe and comp development and business requirements validation; coordinate with solution/technical architect team to validate proposed/designed solutions against requirements; coordinate with QA and test team to review test case against business requirements; coordinate with UAT teams to review test scenarios against business requirements; participation in Project Management Change Controls procedures

TECHNOLOGY: IBM WebSphere WebSphere eXtreme Scale,Compuware GOMEZ APM, Compuware dynaTrace, BMC Software Real User Analyzer, SPLUNK, Akamai, Hewlett-Packard Quality Center, Hewlett-Packard Service Manager, ADOBE Omniture,IBM (Tivoli) NetCool, ServiceNow ITSM, JAVA, DB2, Microsoft Sharepoint, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, SDLC methodologies: JAD, Waterfall, Agile

Confidential

Business Analyst

Responsibilities:

  • Performed vendor management for high volume sales floor of 50+ users, Implemented Issue Ticketing System for all break-fix user requests, Onsite Data Center Management of MS Exchange, SQL Server infrastructures along with large file share and document management repository, Provide strategic technology direction to Executive Management team

TECHNOLOGY: Microsoft XP, NT Operating System, Access, SQL Server, Microsoft Terminal Services

Confidential

Business Analyst

Responsibilities:

  • Served as Functional Director of Ecommerce Technologies charged with department management, strategic project planning and vendor management.
  • Direct leadership responsibilities over 9 technical personal and co-leadership to 8-10cross functional service teams spread across 3 geographical regions.
  • Direct report to CIOResponsible for hiring, mentoring and career development of software engineering staff.
  • Implemented Technical and System Design documentation procedures.
  • Established continuous deployment SDLC methodology reducing the strain on resources and significantly improving code quality and stability yielding award winning (eRetailer) performance and high availability benchmarks.
  • Implemented software engineering standards, logical feature breakdown and effort assessment, code reviews and mentorship program.
  • Established Build and Deployment engineering automation, procedures and processes.
  • Realigned Level 3 support rotation, procedures and processes.
  • Implemented ITIL Change, Release and Incident Management policy, procedures and practices.

TECHNOLOGY: C# .NET Framework 1.0, 1.5, 2.0, Enterprise Library, Team Foundation Server, XML, XSL, HTML, CSS, JavaScript, SQL, T-SQL, ETL, DTS, Mercury LoadRunner

Confidential

Business Analyst

Responsibilities:

  • Design to implementation of special needs custom DTS/ETL data integration project, delivered on time and within budget; resulting at go live successfully processed 800MB of data yielding over 6 millions rows of imported and exported data.

TECHNOLOGY: C# .NET 1.1, SQL, T-SQL, DTS, HTML, CSS, JavaScript

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