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Business Systems Analyst Lead Resume


  • 5+ years of experience in business and functional requirements gathering
  • 2+ years’ experience in leading Confidential implementations
  • Experience in Agile Scrum development methodology including User Stories, Use Cases, Acceptance Criteria, Product and Sprint Backlog development
  • Experience in Agile development tools such as Jira or Version One preferred
  • Experience in managed care required. Possess solid understanding of the industry; high level understanding business applications; sound understanding of organizational and process development.
  • Technical experience strongly preferred (solid working knowledge of programming and constructs)
  • Experience with Medicaid/Medicare payer technology solutions strongly preferred
  • Experience with MS Office products, including Visio and MS Project
  • Experience in Claims processing, TriZetto Facets, Medical Management experience preferred
  • Project management experience a plus
  • Experience working directly with or for a software vendor a plus
  • Working knowledge of complete SDLC required
  • Working experience in Agile Scrum, User Stories and User Acceptance criteria is preferred
  • Knowledge of latest mobile technologies and trends preferred
  • Demonstrated effective written and verbal communication skills required
  • Proven track record of creating professional, concise, complete functional specifications and management of business requirements, functional and system specifications throughout the SDLC process.
  • Ability to manage multiple concurrent tasks and projects required
  • Superior troubleshooting & creative problem solving skills required
  • Ability to manage multiple tasks with changing priorities required
  • Accommodate work schedule and works extra hours to meet crucial project deadlines as required
  • Ability to work effectively with end - users, project teams, management, and vendors with minimal supervision required
  • Ability to work as a member of a team, as well as individual contributor, required
  • Keeps abreast of industry standards and development best practices
  • Supports and carries out the AmeriHealth Caritas Mission and Values.


  • Visio
  • MS Project
  • SDLC
  • Agile Scrum


Business Systems Analyst Lead



  • Function as the lead and coordinator of Confidential initiatives with Confidential .
  • Analyze and Recommend improvements for user experience within Confidential ( Confidential ), Clinical Application Integration and customer facing applications
  • Hands - on interaction with stakeholders to create clear & concise Business Requirements, Functional and system Specifications, Data Flows, and/or other SDLC deliverables according to industry standards
  • Analysis and documentation of current and future processes/systems and delivery of documentation for the effective implementation of stated processes
  • Manage work assigned to vendors as it relates to m Confidential ( Confidential ), Clinical Application Integration and customer facing applications.
  • Prepare user stories, uses cases, acceptance criteria, screen mockups and requirements as needed
  • Lead the team to develop estimates including all aspects of end to end SDLC process.
  • Function as the business lead to prioritize requirements through Product Backlog to ensure that business objectives are met considering delivery metrics (cost, quality and timeline).
  • Familiarity with requirements management tools and Agile development tools to effectively prioritize and track the requirements.
  • Ensure that appropriate sign offs are received on requirements for implementation
  • Ensure Requirements matrix is provided to ensure that all requirements are validated and tracked through testing process
  • Prepare feasibility and cost analysis determinations for projects
  • Interface withbusiness clients, PMO, all levels of management, technical staff, architects, vendors, and otherswith minimal supervision to achieve project goals and initiatives.
  • Effectively communicate with all stakeholders, regardless of technical understanding, and ability to convey technical concepts to non-technical stakeholders in a manner that enables good business decision making
  • Demonstrate superior customer focus always.Build consensus among stakeholders as it relates to large-scale business problems and issues.
  • Assist in managing large scale projects, lead appropriate resources, and determine project requirements and deliverables to ensure successful implementations to meet user needs.
  • Critically assess impacts to the business processes as well as technical process flows and lead the introduction of new concepts and business processes
  • Demonstrate strong problem solving capabilities and approach each problem in a logical and analytical manner with high degree of perseverance; produce definitive statement of the issues, and identification of alternative solutions, the recommended course of action, and the consequence of the decision.
  • Anticipate and keep manager and project staff informed of future or planned events that could impact implementations.
  • Use sound judgment in matters where there is established or little precedent and in keeping management informed of specific problems or events that impact the departmental or overall corporate objectives
  • Work effectively both as a member of a team and independently; establish good judgment regarding routine, significant, and sensitive matters or those issues for which direct response is inappropriate and promptly apprise Manager
  • Professionally lead productive meetings, deliver professional oral or written presentations

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