Summary:

• Excellent communication and interpersonal skills and ability to work effectively with less supervision
• Critical thinker and problem solver, able to find solutions to difficult problems through analysis and innovative ideas.
• Excellent presentation and communication skills - Ability to effectively work on the assignments with on and off shore team members
• Timely communication to all the stakeholders (Client and internal management)
• Ability to work independently, manage and contribute in a matrix organization, resolve issues proactively and meet aggressive timelines.
• Ability to work with cross-functional team, responsible for improving business processes and providing value to the functions they support.
• Skilled in writing Business Requirement Documents (BRD), Requirement Traceability Matrix (RTM), Design Specification Documents, Use Cases, Functional Specifications, Process Flows, and UML modeling tools such as MS Visio.
• Experience in Requirement Analysis, JAD sessions, business and systems reviews and working sessions to understand the requirements and system design.
• Well versed in Requirements/Change Management, Impact Analysis and Gap Analysis.
• Strong Analytical and Problem Solving skills, Multi-Tasking abilities, with proven experience in utilizing people and process knowledge to assist enterprises in making critical decision.
• Excellent Team player to work in conjunction with testers (QA), developers and other team members in validation and testing of complex project scenarios and in the maintenance of Quality Standards of projects.
• Excellent conceptual and working knowledge of System Development Life Cycle (SDLC), Waterfall, RUP and Agile Methodologies.
• Experience with collaborative tools such as Rational Requisite Pro, Rational Team Concert (RTC), SharePoint, Clarity and JIRA
• Highly proficient with Microsoft Word, PowerPoint, Outlook and Excel.

PROFESSIONAL EXPERIENCE:

Confidential, MD

Business Analyst

Responsibilities:

• Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and workflow analysis.
• Define and capture the business needs for new and/or enhanced products, services, or optimized business processes.
• Formulate and define systems scope and objective through research fact-finding combined with an understanding of applicable business systems and industry requirements.
• Responsible for eliciting requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
• Analyze business and user needs, document requirements, and revise existing system logic difficulties, as necessary.
• Prioritize business and systems problems; analyzed legislation and conducted impact analysis.
• Interview Subject Matter Experts (SME) by asking detailed questions and documenting requirements in a format that can be understood by both business and technical audience.
• Conduct and facilitate interviews, JAD sessions to capture AS-IS and design TO-BE business processes for use with change assessment.
• Responsible for defining scope and objectives through research with an understanding of applicable business systems, State and Federal policy.
• Provide support to business and development team throughout implementation of different strategies
• Facilitate Change Request meetings by demonstrating sound expertise to document changes and implements procedures to enhance business performance through process improvements
• Assist in preparing test plans and test cases based on functional requirements.

Confidential

Business Analyst/Jr.DBA

Responsibilities:

• Analyzed, gathered and document software requirements and change requests.
• Developed use cases, business scenarios, and Concepts of Operations.
• Author end user documentation based on the baselined requirements.
• Worked with the Client, test team and development team to resolve any requirements related issues.
• Supported client meetings, JAD sessions, Change Control Board meetings, etc.
• Authored requirements deliverables such as Requirements Management Plan, Requirements Traceability Matrix, and Concepts of Operations.
• Managing schemas, tables spaces, database objects, partitioning the tables and monitoring of applications, databases, user access, session waits and locks
• Documented Database structure, changes, problems, issues for future reference.
• Perform database, schema, table import and export using impdp and expdp.
• Troubleshooting and resolving user issues in Oracle environment.
• Creating tables and views for developer and client needs
• Manages and maintains the data dictionaries.

Confidential

Oracle DBA

Responsibilities:

• Responsible for Administration, Installation, Configuration, Support, Maintenance, and Troubleshooting of the Oracle Relational Database Management System.
• Worked with Senior Oracle DBAs on a daily basis with the Oracle RDMS
• Involved with the troubleshooting, backup and recovery, tuning of the database, software installation and upgrades.
• Maintain Oracle Database in a manner to ensure maximum up time
• Execute programs, move files, generate reports, tune system performance and perform routine database backup using RMAN.
• Involved in configuration of report server to create role, security, and grant permissions to different level of users in SQL Server Reporting Services (SSRS).
• Build, modify, and administer database structures and physical storage allocations.
• Add/delete Oracle users, assigning correct roles and table spaces.
• Stimulating failover on data guard as yearly maintenance routine.