PROFESSIONAL PROFILE

• Current IT Professional Consultant with 12 years of contract experience seeking a Full Time position as a Business/Quality Test Analyst role or related IT Consultant field with an emphasis on Agile, SCRUM methodologies, the entire SDLC, Regulatory Affairs & Compliance, EMR, SOX, HIPPA Compliance, Production Support, BRD, FRD and SRS Documentation, Traceability Matrices, Process Improvement, ISO & FDA Standards, BPM and Policy Administration
• Workflow, Cost, Gap and Risk Analysis and Requirements Gathering, Lean Business Processes, Medical and Financial Services products and systems. Identify impacts of change and facilitate prioritization. Successfully implemented process improvement and bottlenecks, developing and managing best practices and facilitate improvements to the expected results. Utilizing cost analysis, change management concepts and management of resources impact with success. Successful in requirement gathering from Business Owners and SME’s into business, functional requirements and system requirement specifications.

TECHNICAL EXPERIENCE

Methodologies: Agile, SCRUM, Waterfall, RAD, Spiral, RUP, Incremental, Prototyping, UML

Databases: SQL Server, MS SQL Server, MS DOS, Oracle, SAP, MySQL, TFS, Informatica, dBase, IBM DB2

Operating Systems: Windows 7, 8, UNIX, HP - UX. Mac OS, OS X, OS X Server, Google Chromium OS, GNU

Software: Confidential SW, Confidential SW, Clear Quest, Clear Case, Lotus Notes, BI, BO, Confluence, MS Office Suite, MS SharePoint, SAP, JIRA, Radar, Sonar, Photoshop, Illustrator, MS PublisherTesting Tools HP Quality Center/ALM, QTP, Microsoft Test Manager/Test Studio, Bugzilla, Web Browsers

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

BA/QA

Responsibilities:

• Created business requirements, functional specifications and use cases and user stories.
• Project Management experience in scheduling, monitoring, and reporting.
• Documented process work flow for project management improvement.
• Created Technical Specifications for web-based systems.
• Performed as a liaison between technology teams and business partners.
• Created Business Retirements, Functional and Non-Functional Requirements,
• Executed Software Quality Assurance Plans (SQAP's) and SOP guidelines.
• Developed Use Cases, User Stories, and Test Plans and cases.
• Provided Cases System mapping and data flow diagrams.
• Experienced in data conditioning.

Environment: Agile, Oracle,, Bugzilla, Safari, Chrome, IE, Firefox QC/ALM, VPN, MS Office, MTM and Visio.

Confidential

BA/QA

Responsibilities:

• ETL Business Requirements into requirements management tools in an agile environment.
• Performed Test Runs from Functional Requirements and UI’s for UAT testing Case implementation
• Created policies, policyholders, claims and adjustments for the UI.
• Performed Test Execution planning, Verification and Validation and Defect logging.
• Created Technical Specifications for cloud applications.
• Performed as a liaison between technology teams and business partners.
• Created Technical Specifications for cloud applications for property and causality.
• Performed as a liaison between technology teams and business partners.

Environment: Agile, Oracle, MS Office, MTM, Visio, Test Tracker, QC/ALM, Chrome, Safari, IE and Firefox

Confidential, Austin, TX

BA/QA

Responsibilities:

• Analyzed and translated business requirements, functional specifications and UE requirements into a suite of test scripts and refined processes that serve to make the security testing process more efficient in an agile environment
• Trained and coordinated security testing resources to meet strict UAT deadlines and Pre-Release security testing and deployment and managed vendor resources involved in localization QA and other UAT security testing
• Lift and Shift Project Management and Analyst moving Jive to Confidential Support communities.
• Design and created an automation programs for host and monitors of the support communities.

Environment: Agile, Oracle, MS Office, MTM, Visio, SharePoint, QC/ALM & XP, VPN, Risk assessment methodology, risk decision process, and risk aggregation..

Confidential, Austin, TX

BA/QA

Responsibilities:

• Wrote test plans for application systems and integration IT security testing and executed application test plans in an agile environment
• Created FIDA and BIOS configurations for performing BIOS flashing on OS environments and captured all data for vendor services and computer system databases
• Created database via driver PNP IDs, installed commands, silent switching, BOM, SATA, MSATA Configuration and by platform in a predefined database and tracking tool
• Performed security testing and validation of software applications

Environment: Agile, Oracle, MS Office, MTM, Visio, SharePoint, ALM / Quality Center, Windows 7, VPN.

Confidential, Austin, TX

BA/QA

Responsibilities:

• Validated and verified security testing of manual test scripts for medical devices and associated System Requirement Specification for Luminex MagPix 3D imaging for medical samples, protocols, batches, commands and routines for medical laboratory analysis in an agile environment
• Verified test results to adhere 510, 508 21 CFR Part 11 FDA regulations and compliance requirements, SOX, ICD-9, ICD-10
• Utilized database query tools including Oracle PL/ORACLE PL/SQL, PCI-DSS high complexity security testing
• Risk assessment methodology, risk decision process, and risk aggregation.

Environment: Agile, SQL Server 2008, Microsoft Team Foundation Server (2010), MTM, MS Office and Visio, Windows 7 Professional, XML, xHTML, SAS .NET, Windows 2007, Visual Studio

Confidential, Austin, TX

BA/QA

Responsibilities:

• Created functional business requirements, Interface Design Documents, System Design Document and associated System Requirement Specifications for patient billing services uutilizing Microsoft Team Foundation Server in a waterfall environment
• Successfully tracked system bugs and/or issues found during test execution in Microsoft Test Manager
• Utilized PL/SQL to query RDBMS
• Performed system security testing AES, strong cryptography and audit logs
• Risk assessment methodology, risk decision process, and risk aggregation.

Environment: Waterfall, SQL Server, Quantum Choice/Plexis, Rational Functional Tester, Microsoft Test Manager 2010, Automated UI Testing, Microsoft Lab Management 2010, Microsoft Team Foundation Server (MS TFS), MS Office and Visio, SharePoint, MTM, Microsoft .NET, Windows 2007, VISTA, XML, xHTML, SAS.

Confidential, Waukegan, IL

BA/QA

Responsibilities:

• Gathered requirements and specifications for Renal IT Division’s Home Dialysis Machine system in an agile environment
• Reported all defects and applications that were being submitted for FDA 510(k) approval to project manager
• Utilized MS Visual Studio Team System for security testing and created HTTP protocol security testing scripts for MS Visual Studio Team System
• Utilized MS Visual Studio Team System for creation of Physicians key to validate Home Dialysis Machine
• Risk assessment methodology, risk decision process, and risk aggregation.
• Created HTTP protocol testing scripts for MS Visual Studio Team System.

Environment: Waterfall/Agile, MS Visual Studio Team System, EMR, MS Visio, SharePoint, TFS, Windows 2007 & XP, VPN, ALM / Quality CenterAbbott Laboratories, Waukegan, IL April 2007 - December 2008

PM/BA/QA

• Performed laboratory security testing in moderate- high complexity security testing in an agile environment
• Approved test plans and protocols based on project proposals and procedures and troubleshoot system tests
• Verified test documents adhered to FDA 21 CFR Part 11 regulations complied.
• Established Architectural standards, methodologies, FDA policies and practices
• Utilized MS Visual Studio Team System for automated and manual security testing
• Risk assessment methodology, risk decision process, and risk aggregation.

Environment: Waterfall/Agile, EMR, Windows 2000 NT & XP, VPN, MS Visual Studio Team System, Oracle, MS Project Manager, MS Visio, PacketTracker, Crystal Reports, UNIX, SQL, Quality Center, Clear Quest

Confidential

BA/QA

Responsibilities:

• Reported defects and track issues for all stakeholders in an agile environment
• Submitted, updated, queried and reported features to customers with development and test systems through telecommunication services
• Improved system requirements by gathering information to alter imperfect or flawed processes
• Monitored logging reports for defects in deliverables and their tracking and assigned defects as QA Lead a and Testers for repair

Environment: Agile, Quality Center, UNIX, SQL, Test Director, HP/Mercury’s Quick Test Professional (QTP). CM/MS for IT, VBA Projects, Cisco Systems VPN Client, Q Team-Link, Lotus Notes 6.5, MS Project, Live Meeting, Visio, Outlook, Net Meeting, Risk assessment methodology, risk decision process, and risk aggregation.

Confidential, Libertyville, IL

QA

Responsibilities:

• Delivered results and implemented discovery of issues to specific product configurations and security testing in GSM environments in an agile environment
• Established automated switching with virtual machines to simulate home zone networking.
• Led BA and Test efforts and deliverables for a number of projects including Pharmaceutical Products Division compliance validation for Abbott Lab's Systems.
• Executed test scripts and reporting defects
• Created and executed business use cases and validation test cases. Reviewed and evaluated user assessments, performed system audit / validation and migrated documents into version control system.
• Wrote use cases, business requirements and technical requirements.
• Technologies Used: SOX Regulatory Requirements, LIMS, Windows, MS Office, Documentum

Environment: Agile, Windows 2000 NT & XP,, Universal SIM Master, ClearDDTS, RTA, RSD Lite, Test Director, Real Time Analyzers, GSM/GPRS/EDGE networks, C, C++, Java, UNIX/NT, ETL tools