SUMMARY

• 8+ years of experience as a Business Analyst / Business System Analyst wif diverse experience in Finance, Banking, Telecommunication and IT Industries.
• Expertise in Design, Develop and Implement intranet, extranet and internet portals using teh out of teh - box functionality of Microsoft Office SharePoint Server 2007, Windows SharePoint Services 3.0 and SharePoint Designer 2007 on server, Installed and configured SharePoint 2010.
• Expertise in creating, Configuring & Customizing Site Collections, Document libraries, Content Types, Master Pages, Word to InfoPath, RSS & Custom Lists.
• Extensive noledge and experience in Software Development Life Cycle (SDLC) methodologies like Waterfall and Agile (Scrum, RUP)
• Experienced in conducting Joint Application Development (JAD) and white board sessions wif Stakeholders, SME's, Business Users and Tech Lead to obtain domain level information of project.
• Expertise in using RequisitePro for requirement management and creation of traceability matrix for requirements.
• Broad Experience in developing Business Requirement Documents (BRD), Functional Requirement Documents (FRD), Unified Modeling Language (UML) Diagrams,
• Proficient wif GAP Analysis, Risk Analysis, SWOT Analysis and Six Sigma DMAIC Process.
• Experience in working wif different banking platforms like Online Banking, Mobile Banking, and Credit Card Processing Systems.
• Extensive noledge of US GAAP and Sarbanes-Oxley Act (SOX) 404.
• Expertise in working closely wif UI/UX Team to develop Wire Frame for teh desired look and feel.
• Worked closely wif teh development team to map Web Servers, Middle Tear and Database.
• Expert noledge in deploying Services in teh information services component of SOA which can be used by services dat are set up in teh same component or in others.
• Proficient wif high level logical data models, data mapping and data analysis.
• Extensive noledge in data validation in Oracle and SQL by writing SQL queries.
• High level expertise in writing Use Cases, Test Cases, Test plans, Test Scripts and execution of test cases in manual and automation testing.
• Highly involved wif Development and Quality Assurance (QA) Teams to provide a smooth channel of communication and smooth flow of SDLC.
• Expertise in facilitating meetings for defining business requirement and User Acceptance Testing (UAT) standards and prioritizing them to manage overall requirement of teh project.
• Experience in working wif Data Management and Data Governance based assignments.
• Strong skills in playing a primary role in contacting and liaison between management, client, and software vendor in installation, configuration, and implementation of teh software product.
• Expertise in coping up wif Change Request (CR) and thoroughly analyzing teh impact on teh existing requirement.
• Good understanding of Data Warehousing Process and its lifecycle.
• Experience working wif off-shore, on-shore, on-site, off-site individuals and project teams.
• Strong customer/ user advocate, wif excellent analytical, collaboration, communication, decision-making and organizational skills.
• Experience in coordinating wif cross-functional teams along wif business and third party vendors across various projects.
• Excellent Team Player wif teh ability to bring teh best out of my team and deliver teh results dat everyone can be proud off.

TECHNICAL SKILLS

Languages: C Sharp, C++, Java, VB,HTML, XML and Visual Basic

Operating Systems: Windows 7/Vista/XP/2000/98/95, UNIX

RDBMS: Oracle 8i/9i/10g, SQL Server 2000, MySQL, MS Access

Web Servers: Apache Tomcat, Web Logic, Web Sphere, IIS

SDLC Methodologies: SDLC, RUP, Waterfall, Agile (Scrum)

Business Modeling Tools: MS Visio, MS Access

Economic evaluation of Projects: ROI, Net Present Value Analysis, Cost Benefit Analysis

Operation Research Techniques: SWOT analysis, Impact analysis, Risk analysis and GAP analysis

Web Technologies: ASP, JavaScript, HTML, XML and FrontPage

PROFESSIONAL EXPERIENCE

Confidential, Hopewell, NJ

System/SharePoint Analyst

Responsibilities:

• Accumulated User and Business Requirements through interviews, surveys, prototyping and observing Stored and modified requirements.
• Develop and maintain several new SharePoint sites while implementing proper permission protocols for access control and site linking /sharing.
• Align SharePoint portals wif corporate standards to be used by me and my team throughout teh project.
• Developed and collaborated solid work flows in SharePoint for various business requirements and decision making process wif top to down flow wif key management involved.
• Service Oriented Architecture (SOA) was used extensively across to help automate business processes across disparate applications to support and augment business.
• Extensively worked wif Project Manager to determine teh current best practices for requirement accumulation.
• Performed SWOT and Risk Analysis wif teh Confidential team to Identify and estimate teh scope of teh major design, development and deployment of teh application.
• Conducted regular JAD sessions wif offshore and onsite Shareholder's, SME's and Tech Lead of Confidential to understand their product specifications/requirements.
• Headed and lead teh Agile Software Development Life Cycle throughout teh Project wif all involved teams - including business.
• Created User Requirement Specifications (URS), Business Requirement Document (BRD) and Functional Requirement Specifications (FRS) documents.
• Developed Use Case diagrams, Business flow diagrams, Activity/State diagrams and Sequence diagrams using Ms Visio so dat developers and other stakeholders can understand teh business process.
• Involved in analysis of teh technical specifications of teh current system and teh infrastructure needs, performed GAP analysis.
• Worked closely wif teh UI/UX team to create teh desire Wireframe and made sure it was corresponding wif what business owners had in vision.
• While teh development team was working on teh application, me was worked closely wif teh Quality Assurance (QA) team to help them create Test Cases.
• Worked closely wif teh Database Team to perform Data Mapping and Data Modeling.
• Worked closely wif teh QA team to conduct System testing, Functional Testing, and Integration Testing on teh application.
• Extensively worked on Mercury Test Director for bug reporting/tracking.
• Involved in maintaining teh Requirements Traceability Matrix (RTM) across teh deliverables for a project.
• Participated in teh User Acceptance Testing (UAT) wif large cross-functional teams from Confidential .

Environment: MS Office, MS Visio, Agile Scrum, SQL, SharePoint, UML, Mainframe, .Net, MS Access, Ms Visio, Mercury Test Director.

Confidential, Chicago, IL

System Research Analyst

Responsibilities:

• Followed a structured approach to organize requirements into logical groupings and developed Business Requirement Documents (BRD) from essential Business Process, Business Rules, information needs and insured dat critical requirements are not missed.
• Accumulated user’s business requirements through open-ended discussions, prototyping, observation of teh compliance department and work environment.
• Used HP quality center to document teh user requirements, analyzed & prioritized and converted them as system/functional requirements dat must be included while developing teh software.
• Assisted in developing teh UI for case entry, case monitoring and case reporting.
• Developed Use Cases, Use Case Diagrams, UML Diagrams, Activity Diagrams & Sequence Diagrams.
• Translated teh Business Support Systems ( BSS ) to Operational Support System tasks ( OSS )
• Interviewed functional area users to collect functional requirement and business process information and facilitate meeting sessions wif teh Subject Matter Experts (SMEs) from various business areas.
• Refined teh understanding and communication from teh SME’s to convert them into a clear, precise vision necessary to create a solution.
• Facilitate Joint Application Development (JAD) sessions to identify teh business rules and requirements and tan documented them into a well format dat can be reviewed and understood by both business people and technical people.
• Performed GAP Analysis by gathering and analyzing business requirements from users to thoroughly evaluate teh gap between teh “AS IS” and “TO BE” process.
• Facilitated User Acceptance Testing (UAT) and test strategies wif developers and testers.
• Participated in performing detailed non-functional requirement analysis, including usability, reliability, and performance. Transformed business requirements to technical models.
• Coordinated wif teh business partner to define adequate funding for teh project.
• Prepared test cases for User Acceptance Tests (UAT) and involved in designing test plans for system integration in testing phase.
• Worked wif teh team to validate teh developed application will meet teh business requirements.
• Presented teh application walk through to higher management, business partners, and project managers.

Environment: Ms Office, UML, RUP, MS Visio, Amdocs, MS Office, HP quality center, MS Project, Oracle 9i, Java

Confidential, Oklahoma City, OK

Business Systems Analyst

Responsibilities:

• Ensured dat business intent, scope definition, requirements and estimates are appropriately documented for any business request.
• Defined solutions (requirements, designs, services, recommendations) to business/systems problems and own teh integrity of teh solution through customer acceptance and final disposition of solution.
• Facilitated requirements and design work sessions across functional teams.
• Conducted user interviews, gathering requirements, analyzing teh requirements using Rational Requisite pro.
• Managed business requirements throughout teh entire Software Development Life Cycle (SDLC).
• Ensured requirements traceability and managing change control.
• Conduct workflow, process diagram and GAP analyses to derive requirements for existing Systems enhancements.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, using UML and Visio.
• Developed teh test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product noledge.
• Used SQL, Data Warehousing and Data Cleansing for teh arrangement of customer data.
• Developed various reports for user verification like Cross Tab Reports and Sub Reports, various charts and graphs like Bar chart, line graphs, and Pie charts by using Crystal Reports and exported reports into formats like PDF, HTML, Excel, Word and RTF.

Environment: .Net, ASP .Net, MS Access, Rational Requisite Pro, Ms Visio, UML, use case, RTM, MS Office, MS Visio, Test Director, Crystal Report.

Confidential, San Diego, CA

Business Analyst

Responsibilities:

• Worked wif Solutions Architecture team and Service Management team to provide input into project estimate exercises.
• Monitor program timelines, milestones, and resource usage.
• Analyzed teh technical specifications and business requirements.
• Acted as a Liaison between teh technical team and business users.
• Involved in benchmarking activities to identify best practices.
• Participated in team meetings and discussions on new product development. Involved modeling of functional requirements, converting business requirements into technical specs using Use-case models for various engineering projects.
• Also prepared various Training Materials related to teh SharePoint website for teh training and reference purpose of teh various product users.
• Conducted Joint Application Development (JAD) sessions to develop and agree upon a system dat focuses on a Business Requirement.
• Managed requirements and design phase towards identifying mutually agreed solutions wif technical teams and business partners.

Environment: .Net, ASP, Web Services, Main Frame, UML, RUP, MS Visio, MS Office, HP quality center, Use Cases.

Confidential, Dallas, TX

Jr. Business Analyst

Responsibilities:

• Conducted meetings for gathering requirements from Business Users of different departments in JAD sessions for understanding teh functionality of teh Business.
• Understood and found teh system of record for teh current Accounts Report system which included Annual Account statements, Balance sheets and Account Transactions such as Accounts Payable, Receivable, payroll etc, and translated requirements for teh future system
• Created FSA (Future State Analysis) Documents after analyzing teh CSA (Current State Analysis) documents for different reports.
• Attended sprint sessions wif teh project manager and build manager for noledge transfer about teh current system.
• Followed RUP iterative approach wif its various workflows, artifacts and activities, which allowed increased understanding of teh problem through successive refinements, helped us to incrementally grow an effective solution over multiple iterations.
• Documented Business and Data scripts after understanding teh system thoroughly and translating them to teh developers helping them incorporate teh current system features into teh future system.
• Made sure correct reporting pattern was utilized for developing and generating teh reports
• Worked wif teh test team in testing teh different reports across multiple lines of business writing test conditions.
• Implemented teh Test Plans using IBM Rational Test Manager and updating requirements traceability matrix.
• Developed test scripts and test cases for various releases of teh reports. Involved in User Acceptance Testing (UAT), test plans, documentation of test reports etc.

Environment: SQL, MS Office Suite, MS-Visio, Web Services, UML, Use Cases, Rational Requisite Pro, JAVA

Confidential, Houston, TX

Jr. Business Process Analyst

Responsibilities:

• Conducted meetings for gathering requirements from Business Users of different departments in Capital One for understanding teh functionality of teh Business.
• Created Future State Analysis (FSA) Documents after analyzing teh Current State Analysis (CSA) documents for different reports.
• Attended sprint sessions wif teh project manager and build manager for noledge transfer about teh current system.
• Followed AgileSCRUM iterative approach wif its various workflows, artifacts and activities, which allowed increased understanding of teh problem through successive refinements, helped us to incrementally grow an effective solution over multiple iterations.
• Documented Business and Data scripts after understanding teh system thoroughly and translating them to teh developers helping them incorporate teh current system features into teh future system.
• Executed and validatedthe desired reporting pattern was utilized for developing and generating teh reports.
• Worked wif teh test team in testing teh different reports across multiple lines of business.
• Implemented teh Test Plans and updated requirements traceability matrix accordingly.
• Developed test scripts and test cases for various releases of teh reports.
• Involved in User Acceptance Testing (UAT), test plans, documentation of test reports etc.

Environment: SQL, MS Office Suite, MS-Visio, Windows XP/2000/2003, Oracle, JAVA