SUMMARY:

• Scrum Master, Senior Business Analyst and Data Analystwith over 15+ years of strong experience in coordinating and managing teams in an Onsite - Offshore model.
• Hands on Experience in managing projects throughout the SDLCAGILE, RUP, Iterative and Waterfall.
• Hands on experience with Agile Scrum Methodology and certified as a Scrum Master from Scrum Study.
• Experience in leading a PMO ERP development and implementation.
• Experience in Agile, RUP, Waterfall, Spiral, AIM and Evolutionary Methodologies.
• Experience in working closely with Product Manager on Artifacts Such as Product Backlog, Sprint Backlog and Sprint Burndown.
• Experience in facilitating Daily Scrum meetings, Estimation Meetings, Sprint Planning, Sprint Review and Sprint Retrospective.
• Excellent programming skills in SQL and well versed in using analytical tools like Tableau, Power BI,Business Objects,OBIEE SAS, Excel.
• Experienced in Relational Databases and Data warehousing.
• Experienced in Data integration, Data Migration, ETL process and Business Intelligence
• Extensive experience in Gathering Requirements, analyzing, modelling Business Process Flows, writing Business Requirements Document (BRD), Use case Specifications, Functional Requirement Document (FRD), Data Dictionary, Business Continuity Plan (BCP).
• Developing and maintaining requirements Trace-ability matrix and defining strategic solutions for business needs.
• Experience in leading/coordinating Scrum & QA teams, delegating the tasks and coordinate the team towards destination effectively.
• Experience in all phases (Black box Testing, Build Verification Testing, Functional Testing, Regression Testing, Installation Testing, Unit Testing, Integration Testing, System Integration Testing (SIT), System Testing
• (ST) and User Acceptance Testing (UAT) of STLC model.
• Facilitating Workshops, RAD, JAD and DRP Sessions.
• Proficient in creating UML diagrams including Use Cases Diagrams, activity diagrams, entity-relationship diagram.
• Proficient in creating conducting GAP analysis using AS-IS and TO-BE business, Impact analysis, Risk analysis.
• Proficient in business development, client and project development, along with strategic planning.
• Communicated status of efforts to management and business partners on a regular basis to ensure that all stakeholders have accurate information throughout the process.
• User and on boarding, conducting User Acceptance Testing (UAT) with business users and project stakeholders.
• Extensive Experience in Re-Engineering and Business Modeling with analytical, critical and problem solving skills.
• Managing and presenting regular PMO updates to senior management.
• Excellent analytical and problem solving skills in designing, developing and implementing innovative business using new approaches and technology.
• Implementing and on various ERP/application platforms.
• Knowledge of industry best practices (ITIL, PMI, or CMMI).
• Well versed with ITIL process (Incident management, Problem management and Change management) and Remedy tool.
• Outstanding work ethic with track record of successive responsibility while maintaining tight deadlines in high pressure environments.
• Strong interpersonal, communication and presentation skills developed throughout the experience in teamwork as well working with business users, subject matters experts (SMEs), quality assurance personnel and senior management teams.

TECHNICAL SKILLS:

Project Management: MS Office, Visio, Agile, SQL, JIRA, Requisite Pro, MS Project, HPQC. Team

Reporting Tools: Power BI,Tableau BI, SAP Business Objects, OBIEE, SAS, and R

Database: Oracle 9i/11g, SQL Server 2008/2012/2014 PL/SQl, DB2, MS Access 2000.

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Sr. Business Analyst | Data Analyst|Scrum Master

Responsibilities:

• Served as a SM&BA&DA for up to four cross functional teams developing and modifying application to server industry data and review.
• Involved in different phases of the Systems Development Life Cycle SDLC, such as requirement gathering and analysis, design, development, and testing.
• Responsible for defining the scope of the project, gatheringbusinessand system requirements including documentation of constraints, assumptions,businessimpacts, project risks and scope exclusions.
• Communicated project requirements, Business issues, solution and made recommendations.
• Successfully used Agile/Scrum Method for gathering requirements and facilitated user stories workshop. Documented User Stories and facilitated Story Point discussions to analyze the level of effort on project specifications.
• Scrum master for on-shore/off-shore development & testing teams and worked very closely with the business teams to resolve requirements issues and converted these into functional backlog using version One and JIRA.
• Responsible for managing three Scrum teams to manage product backlog and successful delivery of functionalities in a three weekly scrum cycles.
• Conducts Daily Scrums, Sprint Planning, Sprint Reviews and Retrospectives meetings.
• Developedbusiness, functional and/or technical requirement specifications adhering to standard requirement templates.
• Prepared interview questionnaires for the users and gathered requirements to write business specifications.
• Assisted various members of the project team including development, technical and business team members to resolve issues, validating results and communicating status and issues and risks.
• Responsible for data analysis, project plan, gap analysis, data mapping, all business analysis functions/artifacts, documentation and implementation.
• Worked as an interface between the users and different teams involved in the application development for the better understanding of the business and document business process flow.
• Conducted JAD sessions, communicated and maintained strong working relationship with various business groups and owners in preparing the user Story.
• Conducts Daily Scrums, Sprint Planning, Sprint Reviews and Retrospectives meetings.
• Working closely with Product Manager on scrum artifacts such as Product Backlog, Sprint Backlog, Sprint Burn down & Backlog Grooming.
• Collaborate with the team on an ongoing basis and to guide and direct the team.
• Actively participating in testing the application, including integration testing, system testing, and regression testing.
• Responsible to make sure application is delivered on time without any delays.
• Created RD20 and MD50’s reporting requirements for OBIEE (Oracle Business Intelligence) and Business Objects.
• Created and implemented solutions to solve various strategic and business driven problems for clients leveraging analytics, technology and advanced visualization techniques

Confidential

Project Manager/Scrum Master

Responsibilities:

• Responsible for the successful initiation, planning, managing, execution, monitoring, controlling and closure of a project.
• Tracked and managed product backlog, burndown metrics, velocity, and task breakdown.
• Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.
• Managed and lead successful relocation of datacenter, providing much improved stability and server management resulting in increased application availability.
• Work closely with project owner in backlog management and continuous delivery of features.
• Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.
• Actively planning, managingprojectimplementation plans, resources,projectschedule, project scope and budget to meet deliverables.
• Defining & managing project tasks, resource requirements & allocating resources, assigning the tasks among the project team members and guiding team members during the project till final delivery.
• Assisting Project Manager & Senior management staff.
• Recommended work-arounds and schedule adjustments to keep project on track.
• Defined the scope of the project based on the gatheredbusinessrequirements including documentation of constraints, assumptions,businessimpacts, project risks and scope exclusions.
• Manage and monitorprojectactivities and resources and implement/maintain quality assurance processes in an Agilesoftware environment.
• Created & managed detailed project road maps, plans, schedules and work breakdown structures.
• Communicated project status effectively with senior management internally and external client stakeholders and executives through status calls, project plans, risk mitigation, action and change control logs.
• Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in highly stressful situations to resolve concerns and improve efficiency.
• Communicating with business,ITLeadership, and other key stakeholders regarding status, milestones, issue escalation and issue resolution.
• Lead through all SDLC phases fromprojectinitiation to implementation ensuring all PMO processes are followed.
• Worked closely with the program team and senior leadership to ensure all the critical issues are addressed and resolved on a priority basis.
• Worked closely with various internal teams like Database, Disaster Recover, Network, Infrastructure etc and the external vendors to ensure all the teams deliver on time.
• Performed and steered PMO activities, managing program preparation, team identification, ramp-up, induction and on boarding.
• Coordinated with other departments to improve standards and process, evaluate the issues portal, discuss and recommend service improvements to streamline process.
• Oversaw all phases of theproject, coordinating withprojectsponsors, vendors, and other relevant areas.
• Monitored account management activities which included weekly timesheets, project budgets, billing and monthly client steering committees.

Confidential

Sr.Scrum Master

Responsibilities:

• Coach team members in a fast-paced environment through our transformation to Agile, with the successful development of 4 commercial products for upstream oil and gas operators.
• Facilitate Scrum events (Release Planning, Sprint Planning, Daily Scrum, Sprint Review, Retrospectives), and ensure User Stories and other artifacts are captured, prioritized, communicated, and properly sized by the team.
• Enable teams to identify areas for improvement, then follow through by adapting and changing as needed to support continuous improvement.
• Interact with client business teams to gather requirements during JAD Scrum sessions.
• Coordinate with development teams to in software development process.
• Created user stories and updated them in Rally; facilitate sprint planning.
• Captured project metrics towards progress on development of interfaces, CRs and resolution of defects.
• Create Continuity of Business (COB)/ Disaster recovery plan guides for a new reservation application system.
• Create and update IT operational process documents for the business team.
• Integrate business team with IT operations by creating process-driven documents.
• Create flow charts to illustrate the data flow of the functionalities in the application.
• Maintain and manage documents in the SharePoint site Maintained the standards and documents for the reservation agents in SharePoint.
• Provided guidance to developers with respect to domain as well as technology.
• Developed conceptual design, scope of work, and functional specification documents.
• Converted Business Requirements to the Functional Specification.
• Interacted with the SMEs and stakeholders to get a better understanding of client business processes and gather business requirements.
• Documented workflows and results of business analysis by obtaining sign-off from client on specifications.

Confidential

Sr. Business Analyst / Scrum Master

Responsibilities:

• Gathered requirements through interviews, meetings and existing documentation.
• ProvidedAgileproject management controls, project plans, timeline schedules, facilitate RAD sessions, and review software defects.
• Worked in anAgileenvironment and facilitated daily stand up meetings, developed burn down chart, project back log and release backlog.
• Responsible for collecting status from offshore QA and DEV teams, monitoring performance of the team for the Sprint and create task sheet and timelines for the team to accomplish
• Supported cross functional teams to address business requirements by converting use cases to user stories
• Worked on creating the product backlog and the Sprint backlog
• Worked closely with teams extensively on Estimating the User Story effort and priority
• Participated in JAD sessions (Joint Application Development)
• Involved in Risk Analysis.
• Communicating and conferencing with leads and programmers for client requirements analysis and for accurate translations.
• Identified the deliverables at the end of the inception and elaboration phase of the Rational Unified Process (RUP) life cycle in terms of business modeling and requirements analysis.
• Reviewed the business requirements with business lead.
• Defined functional specifications from existing business requirements,
• Created use cases for the business specifications.
• Created and maintained test cases based on functionality and use cases.
• Scheduled and coordinated for meetings seminars and conferences.
• Involved in preparing test plans for functionality tests and by QA team.
• Assisted business user during development in formulating User Acceptance Testing (UAT)
• Attending QR (Quality Review) Process Meeting.
• Depicted As Is and To Be business process flow models and performed GAPAnalysis.
• Performed system analysis and developed Systems Use Case, Use case diagrams, Business flow diagrams, Activity diagrams and Sequence diagrams.
• Involved in end-to-end testing of the Mobile Applications.
• Interact with Business Team and Development Team to review Detailed Test plan and Test Case document
• Validating both relational and non-relational databases using SQL Queries in TOAD
• Leading & mentoring testing team size of 6
• Sending weekly status report to client and project managers.

Confidential

Sr. Business Analyst / Scrum Master

Responsibilities:

• Conducted JAD Sessions, Workshops to develop Wireframes and architectural solution that the application meets the business requirements ECOM), and resolved open issues, and change requests.
• Baselined the requirements gathering into Agile Development process by defining the PBI, and converting them to User Stories /Story Boards and assigning them as Sprints and track the Sprint Burn down chart by Priority and Severity.
• Facilitated the Jira for Defect Tracking, Test Management and Agile SDLC process by Creating and Managing User Stories, Gantt Charts and Sprint Burn down charts.
• Implemented and monitored Individual Development Plans focusing on total performance, including both quality and productivity.
• Understanding the long-term business objectives and suggesting technical strategies to meet those objectives; introducing innovation to business processes through technology.
• Facilitated in Data mapping for integration between Eprism and Logistics (Cvision) system.
• Prepared Logical Data Models that contained set of diagrams,BusinessRequirement Documents, and supporting documents containing the essentialbusinesselements, detailed definitions, and descriptions of the relationships between the entities.
• Involved in weekly syncs with the counterparts across the globe to check the procedures followed by them and the method of maintaining quality of projects.
• Identified the opportunities for process improvement and measure the impact of initiatives to make noticeable improvements.
• Played a vital role in the creation and maintenance of iteration plan, documented and prioritized the scope by identifying the client's requirements.
• Assisted Project Manager for documenting project schedule and assessing budget and resources for the project.
• Documented workflows and results of business analysis by obtaining sign-off from client on specifications.
• Responsible for communicating to the level of audience by creative methods such as analogies and visuals to communication complex ideas.
• Efficiently and effectively managed the backlog of requirements for future releases and played a pivotal role in the timely release of the project.
• Provide daily support with resolution of escalated tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner.

Confidential

QA/Agile Consultant

Responsibilities:

• Ensured Agile/Scrum concepts and principles were adhered to, by assessing the Sales Team backlog for Healthcare Quoting Solutions, resulting in new customers enrolling quickly.
• Guided the Development Team on how to get the most from self-organization, overcoming challenges with meeting Business goals, by empowering the team to manage their committed work, removing obstacles so they can focus on the Agile process and making sure time boxes were adhered to, resulting in the team self-guided themselves through the Agile process.
• Facilitating Sprint Planning by sizing the work, looking at the backlog, selecting stories, discussing for clarity, and creating a definition of 'Done'.
• Facilitated Daily Scrum within 15 minutes, getting status, showing burndown, identifying barriers, tracking remaining hours, and giving updates on obstacles.
• Empowered users by eliciting what they valued in products, resulting in higher satisfaction in Sprints Reviews
• Held effective Retrospective by celebrating the success of Sprint, discussing challenges, determining what/how to improve and monitor for next sprint, while encouraging freedom to speak truthfully.

Confidential

Scrum Master

Responsibilities:

• Delivered business process requirements for IT-related business, financial, and operations systems critical to support organizational functions based on ITIL Services Support.
• Generated and compiled reports for baseline processes to recommend improvements to - or new requirements for - business processes and operational support procedures.
• Provided direction and vision for five junior project managers and software engineers to ensure clear communications and assist in implementing the new procedures.

Confidential

Business Analyst

Responsibilities:

• Lead analyst working to support initiative portfolio to evaluate and understand feature requirements from a business needs perspective. Proactively identified new process opportunities, product enhancements, and architect business solutions.
• Coordinated activities associated with assigned projects, ensuring the project continually met corporate goals and was completed in a timely, accurate, and quality manner.
• Conducted using both theory and practical application to demonstrate how projects evolve thorough collaboration between self-organizing, cross-functionalAgileteams.