SUMMARY:

• Business Analysis, Business System Analysis, Data Analysis, Business Process Re - engineering, Software Testing, and Quality Assurance with emphasis in Insurance/Re-Insurance industry specializing in Retirement, Life, and Property for Individual, Group, Health and Pension funds, Workers Compensations and Professional Liabilities dealing with Enrollment, Client Onboarding, Claims Management, Money-In/Out Process and Reporting Systems.
• Expertise in Web-based software development, Mobile applications, and client server environment.
• Functional knowledge of various modules of insurance like channel management, policy servicing, claims management, underwriting, reinsurance and Finance.
• Expertise in Performing definition ofuser functional requirementsby translating development and/or maintenance requirements into specifications; creates data file and database designs.
• Lead team meetings,prioritize requirements, and meet with clients, internalbusinessSubject Matter Experts(SME’s), and/or members of the development team to gather,define and documentbusinessand system requirements.
• Strong business analysis skills and an understanding of the Software Development Life Cycle (SDLC) utilizing Waterfall, Rational Unified Process (RUP), Agile Scrum.
• Worked extensively with Rational Rose, Use Cases and Test Scripts and delivered Functional Specifications and Software Requirement Specification (SRS).
• Expertise with UML tools, applied for developing Use Case Diagrams, Activity and Sequence diagrams.
• Excellent skills in writing Business Requirement Documents, Functional Requirement Documents, Systems Design Specification, Workflows and diagramming skills for drawing UML diagrams such as State diagrams and Class diagrams.
• Experienced in Data Modeling concepts- Conceptual, LogicalandPhysical Models usingErwin.
• Expertise in development and application ofTest Strategy, Test Plan, Test CaseSelectionandTest Case execution.
• Developed efficient business relationships with various client teams in order to process and support requirements, develop tactical and strategic plans to implement technology solutions, and effectively manage client expectations.

TECHNICAL SKILLS:

• MS Visio
• Share Point
• Rational Suite (Rose
• Requisite Pro
• ClearCase
• ClearQuest)
• JIRA
• VersionOne
• Business Object
• QC
• Test Director
• QTP
• WinRunner
• Load Runner
• MP
• Erwin
• Oracle
• DB2
• SQL
• Microsoft Office
• SOA
• MS Project
• NUnit
• HP Quality Center
• Soffront CRM
• WinCVS
• Web Services
• Waterfall Model
• Agile Methodology (SCRUM)
• Rational Unified Process (RUP)
• Windows Server 2003
• Java
• PeopleSoft(HRIS).

PROFESSIONAL EXPERIENCE:

Confidential, CT

Sr. Business Analyst /Business System Analyst/Scrum Master

Responsibilities:

• equirement reviewswith SME’s,BusinessFunctional Ownersand Data Modelers.
• Acted as aliaisonbetween Users, SME’s and QA team at various stages of modeling.
• Decomposehigh-levelrequirementsintodetails, abstract up low-level requirements intobusinessand technical requirements.
• ConductedJADsession with Systems and Business SME and stakeholders to understand current data model.
• Answered question frombusinessteam, technical team and testing team, research issues and support the project team at various stages in project.
• DefinedEnterprise Data Strategyfor the Enterprise Claims System project.
• Analyzed project impactsby performingGAPanalysis, identifying upstream and downstream dependencies.
• Createduse cases, process flow models, data flow diagrams and logical flow diagramsusingUMLfor various functionalities.
• Attended design,test strategy, test reviewsession from requirement standpoint.
• Worked closely with testing team in creatingrequirement traceability, identifying critical data elements and test scenarios.
• Conductedmigration rules reviewsession with SME’s and converted them into business language.
• CreatedQAandUATtest strategies, including regression and integration testing, wrote test scripts,end-to-end testing scenarios and test plans,managed testing,defectreporting andchange requests.
• Created excel Macros to expedite data element review process and loading them back into enterprise database.

Confidential, CT

Business Analyst/Quality Analyst

Responsibilities:

• Worked closely withbusinesspartners, SMEsandproduct ownersto understand the process.
• Recorded requirements artifacts, types, attributes and Traceability criteria in the Requirements Management Plan document and categorized requirements using the FURPS model Functional, Usability, Reliability, Performance, Supportability
• Suggestedprocess change and re-engineeringas it was needed based on gathered in detailed business requirements.
• Created in depth Gap Analysis with as is and suggested re-engineered process and SWOT analysis for both scenarios.
• Conducted requirements gathering usingJADandinterview sessions.
• Performed document analysis involving creation of Use Cases and Use Case narrations using Microsoft Visio, in order to present the efficiency of the gathered requirements.
• Gathered requirements for creating therating inputsscreen for thepolicy system.
• Analyzed and documentedperformance/security/UserInterface Branding requirements for the application.
• Worked withunderwriters,actuaryto determine the rating algorithms for TO BE system.
• Assigned Zone Code information as perstate standardsto the territory codes fromISONet.
• Analyzed and documented requirements forQuotepossessesfor a Commercial Auto Policy
• Usedagilemethodology for gathering requirements and testing them.
• Involved in the weekly sprints status meetings to discuss theupcoming releasesand changes in the hardware requirements and other major issues.
• Involved in creatingtest plans, test strategy and executing test casesfor rating used for premium calculation.
• Manipulating, cleansing & processing data using Excel/ Access & analysis of raw data, drawing conclusions & developing conclusions.
• Data entry, data auditing, creating data reports and monitoring all data for accuracy using V-Lookup and pivot table.
• Imported and cleaned GEMS/PAATS contact information from address data to excel, split demographic segments using V-Lookup & H-Lookup.
• Cleaned raw data and consolidated information of each territory using advanced formulas of Excel.
• Generated reports and graphs to assist in analyzing testing requirements, test planning data, test results and progress of defect fixes.

Confidential, X

Business Analyst

Responsibilities:

• Gathered business requirements from business users and stakeholders using JAD sessions, brain storming sessions, focus groups and personal interviews.
• Established financial forecasts for the given project by using already made scope of the system.
• Developed use case model using MS Visio. Created a development plan for the overall project and prototypes.
• Involved with creation of UML diagrams such as activity and sequence diagrams by using MS Visio.
• Gathered and documented requirements for creating bureau reports and bureau reporting mart (ISO, Mass Auto, DMV)
• Performed in depth data analysis identifying data issues in legacy system and worked with business to develop resolutions to those issues.
• Created business requirements document and functional requirements document after gathering both functional and non-functional requirements as well as user stories.
• Actively involved in data warehouse and mart design sessions for both Logical and Physical design.
• Communicated logic for the parsing of data to ETL team.
• Created data mapping documents for the movement of data from production databases to the warehouse and from the warehouse to the policy and claims marts.
• Defined logic for Extraction, Transformation and Loading of data into Warehouse and Marts.
• Worked closely with the client’s developers to define the purpose and use of database tables and attributes in their existing systems where documentation was lacking.
• Assisted developers in writing of complex SQL queries to resolve data issues in source system databases.
• Developed and executed test cases verifying data transfer quality.
• Worked closely with offshore development team.