SUMMARY

• Confidential is a senior business analyst with over 10+ years of Product and Application Development Experience.
• Confidential comes with expertise in various domains not limited to Banking, E - Commerce and Education.
• He is an out of the box thinker, team player and looks at the bigger picture when it comes to Software Development.
• Broad understanding of industry trends across AGILE, Waterfall and Hybrid Software Development Methodologies and emerging technology trends.

TECHNICAL SKILLS

Software Methodology: Waterfall, AGILE, SCRUM, Rational Unified Process (RUP)

Requirements Management: IBM Rational Requisite Pro 7.x, Sybase Power Designer 10.x, MS

Sharepoint, Atlassian Confluence/JIRA:

UML Diagrams: MS Visio, Rational Rose, Sybase Power Designer

Wireframes & Screen Design: Axure wireframe and Mock up, Wireframe sketcher

Test cases: HP Quality Center, JIRA

Enterprise Apps / Technologies: MS Office 2003/2007, SQL, XML Schemas (XSD), WebService APIs

Project Management: MS Project 2010/2013, JIRA, Service Now

Database: Sybase, Oracle, DB2

PROFESSIONAL EXPERIENCE

Confidential, PA

Sr Business Analyst

Responsibilities:

• Working in Agile Scrum team and facilitated requirements gathering from both technical and non-technical business personnel
• Creating User Stories and fleshing out Business Requirements to support the development of application
• Transforming results of requirements meetings into documentation using standard formats. Seek corrections and incorporate changes into documentation; facilitated final sign-off from appropriate business unit officers
• Contribute to release notes & release plans by providing non-technical information
• Working closely with Product Owner (PO) and the project team by assisting in evaluation of business/functional requirements in order to create data models, system requirements, technical specifications and flowcharts
• Articulating complex ideas, issues and designs to varied audiences; communicated project objectives, scope and direction to project team; educated IT staff on business vision and plan
• Managing system changes and kept requirement documents current; negotiating changes to project plans based on new requirements.

Environments: Java, JReports, PL/SQL (Oracle 11g), XML, Service Now, MS Visio, JIRA, Confluence

Confidential, Princeton, NJ

Business Analyst Lead

Responsibilities:

• Lead a team of 5 business analysts throughout the life cycle of the project. Followed AGILE mode of software development.
• Involved with interviewing Subject Matter Experts (SME’s), stakeholders, conducting JAD sessions, brainstorming sessions with developers and leads
• Assisted project manager in defining the schedules and scoping out requirements to meet deliverables
• Worked with testers (onshore and offshore) to impart the requirements, evaluated test cases and test scripts, set up test data and sign off on the test cases
• Interacted with wireframe /user experience designers (UXD) to impart requirements and come up with the best possible user interface for satisfying the business need
• Facilitating User Acceptance Testing (UAT) and verifying functionalities and reliability of new features
• Allocated tasks for business analysts and was coordinating the documentation of the Enumerated functional requirements, test cases, Business requirements document

Environment: Sybase Power Designer 10.x, Microsoft office 2007, Borland SILK, JIRA, Java, J2EE, Jboss, Windows, Oracle 11g, Notepad++, Wireframe Sketcher, Service Now, MS SharePoint

Confidential, PA

Business Analyst Lead

Responsibilities:

• Understanding of custom client applications and Business Analysis of new features and changes
• Documented the “AS-IS” Business Workflows and identified use cases from the functional requirements to create “TO-BE” Business Process diagrams in MS Visio
• Develop, analyze, and evaluate information/data to create and maintain business intelligence that supports the Bank’s strategic objectives
• Supports business intelligence tools and systems, and end-users of these tools and systems
• Work in partnership with the Product Development and Marketing teams helping define and develop requested documentation for product and business intelligence deliverables
• Maintain/update documentation of knowledge assets, e.g. business rules, technical specifications (data mapping, data flows, dashboard content, data dictionaries)

Environment: IBM Rational RequisitePro, Microsoft Office 2007, TRAC, JIRA, Java, J2EE, Jboss, Windows, Oracle 9i, Axure, MS Visio

Confidential

Systems Analyst

Responsibilities:

• Leading the discovery phase of the solutions lifecycle by engaging multiple stakeholders and capturing their interests and business needs
• Utilizing your customer-experience focus and keen attention to detail to write functional specs
• Ensuring that the solutions designed truly meet the needs and expectations of users
• Identifying opportunities to leverage new or existing applications, as well as software selection and implementation
• Contributing to release notes by providing non-technical information
• Enriching product roadmap with future enhancements and upgrades
• Serving as a liaison not only between the customer success and product teams, but also between the design and development departments within the product team
• Socializing new features and products both internally and externally

Environment: Microsoft office 2007, MS Project, Java, J2EE, Tomcat, Windows, Sybase

Confidential, Baltimore, MD

Systems Analyst

Responsibilities:

• Research and suggest business process solutions.
• Produce reliable customer lists for marketing and other operational purposes.
• Develop forecasting tools using current technology/systems.
• Develop solutions based on data analysis to increase business efficiency.
• Lead or participate in internal and external project workgroup(s) and presentations.
• Investigate service related issues to identify root cause of issues; identify and communicate business needs assessments as necessary.

Environment: Microsoft office 2003, Bugzilla, Java, DB2