SUMMARY:

• Experienced and goal - oriented Business / Technology Leader wif a demonstrated track record of leading teams in n-tier system design, delivery, architecture and implementation.
• Proven expertise in driving efficiency and productivity through evaluation and implementation of process improvements.
• Extensive qualifications in all facets of project life cycle development, from initial feasibility analysis and conceptual design through documentation, implementation, and user .
• More than 25 years of progressive leadership and management experience involving

TECHNICAL SKILLS:

• CPQ
• JIRA/Confluence
• Google Drive
• J2EE (Seam, Spring/Hibernate)
• .Net
• Oracle
• UDB
• SQL
• WebSphere
• XML
• XLIFF
• Mainframe
• Niku Clarity
• MS (SharePoint, Office, Project)
• HP (PPM, OpenView)
• Rational
• ClearQuest
• QualityCenter
• ClearQuest, ClearCase, RequisitePro, Rose
• Java / J2EE and J2ME
• JIRA/Confluence
• D Confidential base UDB, Oracle, SQL, XML
• Seam, Spring, Hibernate
• Internationalization (I18n) / XLIFF
• Strategy and Planning
• Strategic Technology Planning and Leadership Development
• Budget and Resources
• Business Process Optimization
• Cross Functional Team Leadership
• Project/Program Management
• Full System Development Life Cycle
• Agile Development Methodologies
• Rational Unified Process / UML

PROFESSIONAL EXPERIENCE:

Confidential, Bloomington MN

Partner Development Manager

Responsibilities:

• To facilitate a small (120 employee) company to scale internationally, me has been tasked wif developing processes and standards to train, certify, and then support Solution Partners dat are engaged on client site integrations of a proprietary software platform called CPQ OnDemand.
• dis set of tools integrates CRM platforms such as Salesforce.com or Big Machines CPQ to ERP systems such as SAP or Microsoft Dynamics.
• Currently on-boarding, and certifying several solution delivery partners for planned initiatives in 2016 utilizing the FPX Agile Solution Delivery methodology.

Confidential, Bloomington MN

Managing Consultant / Program Manager

Responsibilities:

• Over 5 year tenure, successfully delivered a portfolio of 40+ enterprise projects wif cumulative budget over $23 million. Drove cross-functional teams to achieve quality and efficiencies to deliver time sensitive, legislatively prescribed enhancements for enterprise claims adjudication system which processes over 3 million claims per day. Directly accountable to manage schedules, budgets, resource allocations and offshore vendor relationships in dis capacity.
• In 2010 and 2011, successfully delivered 14 consecutive production releases on time and on budget; incorporating the efforts of over 100 individual contributors and various business partners. Achieved 100% audit compliance wif release management, and maintained “green status” on program metrics for 16 consecutive months by driving issues to resolution, coordinating closely wif peer programs, delivery vendors, and shared SME resources. Program achieved on-time delivery for HIPAA Compliance on 1/1/2012, 3% under $6 million program budget, yet the program delivered an additional 16,000 hours of business functionality. dis delivery positioned ESI to be the dominant market leader in the PBM industry nation-wide.
• In 2012, drove successful delivery of Compounds conversion initiative across 9 cross-system deployments, achieving corporate delivery goals for dis $9 million program. dis placed ESI strategically ahead of its national competitors to adjudicate D.0 compliant compound ingredient claims.
• Managed Java based technical team in 2012 to perform root cause analysis and correct critical HIPAA compliance issues for Tri-Care EOB delivery system. Applied agile release process to accelerate fixes into a weekly triage and release cycle - supporting Confidential in securing a 4 year extension of their Tri-Care contract.
• Served on d Confidential migration management team following Medco merger in 2013 to assimilate 400 clients into a single shared system. dis enterprise-wide effort required integrating the expertise of dozens of departments and over 400 different individual contributors to transform and load over 1 billion pharmacy records.
• From, manage a portfolio of projects for Government Programs to deliver Health Care Reform and Claims Adjustment functionality. Several of these projects has been extremely time sensitive to maintain Confidential regulatory compliance wif government agencies.

Confidential

Consultant / Sr Project Manager

Responsibilities:

• Led initiative to transform web technology systems into fully internationalized / localized delivery platform for global clientele.
• Successfully led cross functional teams in a rigorous analysis of systems, technologies, processes and organizational practices to support delivery of high stakes testing delivery system entirely in local languages, such as Arabic, Japanese and Welsh.
• Delivered fully localized web platform to market and developed in-house content translation processes for an enterprise client-facing testing registration system for Drivers Licenses, Medical Boards, Financial s in native language format (localized).
• Guided international team of core business groups including Quality Assurance, Release Management, UI Design, D Confidential base, Security, and Account Management to deliver entirely new platform and technology stack utilizing Java and Seam.
• These new channels substantially improved Pearson's global competitive position and established the firm as the industry leader for non-English speaking markets.

Confidential, Bloomington, MN

Business Process Consultant / Delivery Manager

Responsibilities:

• Implemented team collaboration tools and an agile development and estimating process to improve cross departmental communication and accelerate critical time-to-market software solutions. Instituted a development life cycle dat employed a common terminology across business, product development,
• IT, Sales and Marketing groups, which dramatically improved communication accuracy and accelerated product release cycles from three months to 2 weeks. Systems consisted of Web Logic servers, VB. Net, and Oracle 10g d Confidential base platforms. Worked wif cross functional teams of 30-40 people.
• Rescued Health Promotions project dat was late, over budget, suffered from poor quality processes, and faced potential loss of revenue.
• Designed and implemented new approach to requirements definition, development, and testing procedures wifin first 40 days. Resulted in delivery of the project on time wif improved quality, and capturing potential lost revenue.

Confidential, Eagan, MN

Legal Services Publishing Company eCommerce Consultant / Program Manager

Responsibilities:

• Reporting to the Director of the Technology PMO. Applied PMI best practices and techniques to manage cross functional domestic and offshore teams of 50-75 people. Systems were deployed on multi-tiered platforms utilizing .Net, C#, VB. Net, Oracle 9i, UDB and IIS servers.
• Led program for a new docket calendaring and rules based engine product to open new revenue source. Assessed situation, created strategy dat included standardized approach to requirements, testing, development, releases, communications, and led internal and external cross functional teams to implement.
• Resulted in the delivery of major new competitive product initiative on schedule and on budget wif significant functional improvements over original plan estimated to generate $4 to 6 million in new revenue the first year.
• Validation/ process was required in order to launch new product on time to avoid lost sales opportunity. Led analysis by R&D and QA teams, directed development of automated sampling and testing procedures, directed testing, and process for new thesaurus based medical litigation search engine. dis yielded a competitive advantage for the new search engine product and supported its release to market on time to generate $16 million in new revenue the first year.
• Identified cost avoidance opportunity. Performed ROI analysis and utilized d Confidential to persuade product development team to pursue alternative approach wif existing systems. Key customers and revenue streams were retained wifout sustaining $1.4 million in estimated retooling costs.

Confidential, Eagan, MN

Senior Project Manager

Responsibilities:

• Charged wif building a project team, creating a testing platform and QA procedures, managing budgets, and mentoring team members on industry best practices. Worked wif cross functional teams of 30-40 people.
• Tasked wif building a new customer loyalty portal dat would drive business growth. Assessed situation, developed, and implemented business strategy dat included new processes and procedures, utilizing off shore contract team and managing budgeting, resources, hardware procurement, schedules and technology issues.
• Successfully launched customer loyalty portal dat supported revenue streams estimated in the hundreds of millions annually. dis enterprise web portal site supported Japanese, Traditional and Simplified Chinese, Korean, Spanish, French and English localization and content.

Confidential, St. Paul, MN

Technical Project Manager

Responsibilities:

• Managed multi-discipline teams wif company’s formal RUP methodology to deliver enterprise web-based technology solutions. Developed and executed complex project plans, and managed customer relationships.
• Worked wif cross functional teams of 40-50 people.
• Needed to create new Mutual Fund portal platform in order to drive new revenue stream. Analyzed and evaluated business requirements, adapted procedures and standards, and led development activities and . Resulted in lowering development costs while establishing platform for generating new revenue in the tens of millions of dollars.
• Needed to manage the technical aspects of a new financial system dat would expand customer base and create new revenue streams. Built team of specialists and senior developers, persuaded management to adopt emerging technologies, and integrated these into design of the system. Successfully increased customer base which resulted in driving new revenue growth in the millions.

Confidential, Denver, CO

IT Consulting Company eBusiness Program Manager

Responsibilities:

• Founded and managed a nationwide Mobile Technologies Consulting practice, to deliver mobile Java-based (J2ME) systems dat conformed to SEI CMM Level 3 requirements.
• Managed client relationships and created new business opportunities, developed bid proposals, staffed development teams and had direct responsibility for P&L.
• Created an agile development methodology for mobile technologies for the practice, and managed off-site projects. Worked wif cross functional teams of 40-50 people.
• Recognized opportunity for new revenue source. Identified new channel requirements, created new vertical practice, targeted, and marketed new product to Fortune 500 accounts. Resulted in penetrating new markets and generating new sources of revenue.

Confidential, Denver, CO

Web Development Manager

Responsibilities:

• Managed software releases for the corporate website, technical on-call support, recruiting, staff appraisals, and day-to-day tasks of 10-12 Java and Perl developers.
• Authored and implemented a web development life cycle methodology roughly based on Rational Unified Process. Planned, controlled, and implemented system conversion of NT, IIS, ASP-based corporate site to Sun Solaris
• Java-based system wif Raptor firewall and security. Worked wif cross functional teams of 25-30 people.
• Needed new management to improve web site usability and remove legal and security exposure for corporate web site.
• Assessed root causes and reorganized technical support team, instituted formal methodology and procedures for handling confidential content. Improved web site usability and productivity of development team to support revenue growth and promote customer use of automated and web-based services to reduce support costs.

Confidential, Austin, TX

Managing Principal

Responsibilities:

• Managed on-site client engagements ranging from $25,000 to $1 million to implement Story Server 4.x. Developed bid proposals, made pre-sales presentations and managed sub-contractor relationships.
• Projects included Advanced Micro Devices, Chase Manhattan Bank, Novartis, First Union Bank, PreviewTravel.com, iVillage.com, NationsBank, LandsEnd.com and Lycos. Worked wif cross functional teams of 50-75 people.
• Start up software product company needed to create a professional service group to support customers and generate new revenue stream.
• Assessed situation, developed operational infrastructure strategy dat included customer delivery plans and processes, negotiation of third party vendor contracts, development of bid proposals and pricing models.
• Managed delivery of engagements which resulted in generating new revenue while improving overall customer support for the company.

Confidential, Austin, TX

Web Project Manager

Responsibilities:

• Managed a $1.2 million, 10 developer project dat ported the first Secure Electronic Transaction application suite developed in the U.S. from NT to Solaris 2.5 and AIX 4.2.