PROFESSIONAL SUMMARY:

• Sr. Business analyst/Business System Analyst with seven plus years of diverse experience in working with various clients and projects including healthcare, government solutions and insurance industries.
• Strong analytical skills to understand business needs, ability to identify business requirements, developing system requirements, functional requirements and use cases, creating test plans and test cases, performing gap analysis and risk analysis, and developing requirement traceability matrix.
• Experience in Waterfall Model, and Agile SCRUM Development.
• Experience in facilitating group discussions to elicit requirements in Joint Application Design (JAD) sessions by communicating with internal users and stakeholders, documented scope definition, and functional specifications document.
• Experience in developing business scenarios for testing, and reviews Test Plans with a focus on Integration, Regression and User Acceptance testing (UAT).
• Extensive knowledge of software testing methodologies and quality assurance principles, procedures, and standards.
• Experience in maintaining CMMI standard processes.
• Expertise in analyzing business requirements, system requirements and functional requirement specification and develop system plan, test strategies, and test cases.
• Well versed with Relational Databases Management System.
• Expertise in conducting Peer Reviews, Technical Reviews, and procedure Walkthroughs.
• Experience in Software Configuration Management/Version Control.
• Strong written and verbal communication skills.

TECHNICAL SKILLS:

• JavaScript
• HTML
• C#
• .NET
• C++
• CSS
• ASP.NET
• SQLite Oracle
• Access
• DB2
• UNIX
• LINUX
• JIRA
• SharePoint
• JAWS, WAVE
• PHP jQuery Mobile
• J2EE
• HP ALM
• Microsoft Visual Studio
• Selenium
• Structure Query Language
• Project Management
• XML

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Sr. Business System Analyst

Responsibilities:

• Elicit client requirements using various techniques including interviews, document analysis, requirements workshops, business process descriptions, use cases, business analysis, and workflow analysis.
• Interpret and analyze customer business needs, translating them into functional requirements
• Act as a liaison and facilitator between customers and the software.
• Work directly with Product managers and Project to understand the current business process and perform Gap Analysis on existing system.
• Develop detailed functional requirements based off of thebusinessrequirements.
• Conduct Kickoff meetings with business owners, stakeholders as part of the requirements gathering process.
• Elaborate Software Requirements Specifications and Software Design Specifications for new, enhanced and retired applications.
• Interact with business owners, SMEs, and management team to identify the scope of the project and to prepare a Business Requirement Document, Use Case, User Story, and Activity Diagrams to further develop Technical requirements and/or Functional Specifications.
• Ensure that all artifacts complied with corporate SDLC policies and guidelines.
• Provide guidance to project managers, business owners, development team and subject matter experts to resolve the outstanding issue and action items are taken in the review meeting.
• Facilitated and managed meeting sessions with business owners, business system owners, development team, testing team, and process control team.
• Involved in Performance testing, Regression testing, System testing, and User Acceptance Testing.
• Facilitate defect review meetings involving all stakeholders to review defects, identify severity and set priorities as per client requirements, ensuring accuracy and conform to deadlines.
• Create workflow diagrams to validate the Basic and Alternate flows in the various Business and Technical Use Cases.
• Perform task decomposition, delegated tasks and monitored project milestones using MS Project and HP ALM.
• Capture of quality attributes external/internal constraints for functional/non - functional requirements.
• Participate in the development of materials for new technology and organizing User

Environment: Agile, SOAP UI, SharePoint, Visio, HP ALM, JIRA, Oracle, SQL server, J2EE, SVN, MS Windows, JAVA, JAWS, WAVE.

Confidential

Business System Analyst

Responsibilities:

• Lead Sprint Planning Meetings and Sprint Grooming Sessions with the team members.
• Create wireframes diagrams in Balsamiq Mock-ups that demonstrate the users’ needs in JIRA.
• Conduct Joint Application Development (JAD) session with the clients throughout SDLC.
• Work closely with the Project Manager and Lead Developers to resolve any client related issues.
• Elicit client requirements using techniques such as interviews, requirement workshops, use case, scenarios, business analysis, and workflow analysis.
• Worked closely with Project Manager and UX Designers in understanding the workflow.
• Interact with end-user, SMEs, and team members to identify the project scope and prepare business requirement documents, user stories, functional requirement documents, and activity diagrams.
• Create meeting minutes and weekly status reports during each client interaction under SharePoint.
• Held Sprint Demo/Review sessions with the client to best meet their needs and expectations.
• Actively liaison throughout the project and help the Junior Business Analysts with addressing issues or identifying appreciates solutions.
• Perform gap analysis on missing requirements and enhancements needed to the application.
• Participate in the development of materials for new technology and organizing User .
• Coordinate the development, design and execution of User Acceptance Testing (UAT).

Environment: SharePoint, JIRA, HP ALM, .NET, Quality Center, Oracle, Office, SQL Server, UNIX

Business System Analyst

Confidential, White Bear Lake, MN

Responsibilities:

• Attended and conducted meetings and workshops to discuss high level requirements and developed User Requirements Specification Document.
• Created workflow scenarios, designed new process flows, documented the business process, various business scenarios, and activities of the business from the conceptual to the procedural level.
• Created Process Flow Diagrams, Use Case Diagrams, and Class Diagrams using Microsoft Visio.
• Documented any issues or defects and got the sign off from the right parties.
• Manually verified the validated of the failed test cases. Performed Positive, Negative White Box, and Black Box testing on the application
• Conducted User Acceptance Testing (UAT)
• Performed gap analysis of system rules, system, system process flows, user administration, and requirements.
• Conducted Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues.
• Lead Sprint Planning Meetings.
• Created and verified use case specifications and wrote TEMPeffective user stories.
• Ensured that all artifacts complied with corporate SDLC policies and guidelines.
• Worked with the QA team to develop test plans and test cases for functional and integration testing.
• Designed and developed test scenarios and test cases based on business requirements, technical specifications, and use cases.
• Performed SQL queries to conduct back-end testing.
• Maintained standard documentation to comply with CMMI standards.
• Attended weekly status meetings with development team, QA manager, and created notes for meeting minutes.

Environment: MS Visio, JIRA, HP ALM, UML, .NET, Quality Center, Oracle, Office, SQL Server, UNIX

Confidential, DC

Requirement Analyst/QA

Responsibilities:

• Involved majorly in gathering business requirements by reviewing existing artifacts and conducting several requirement elicitation interviews with SMEs and business users.
• Worked with the business owner and different levels of management to identify requirements, use cases, and developed functional specifications.
• Worked closely with product owner to gather and understand items and user stories from the product backlog.
• Analyzed the system from both the technical and business perspectives and prepared Business Requirement Document (BRD).
• Created test plan, test scenarios, test cases, test scripts and conducted functional testing, system testing, integration testing, performance testing, smoke testing, regression testing, and user acceptance testing (UAT).
• Created Requirements Traceability Matrix for reviewing and tracking requirements.
• Conducted gap analysis on the present system and documented the enhancements to meet end requirements of the system.
• Held Sprint Demo/Review sessions with the clients to best meet their needs and expectations.
• Actively liaised throughout the project between end users, development team, and QA team to address system issues and identify the appropriate solutions.
• Used SQL to conduct data validation, and data analysis.

Environment: MS Visio, UML, .NET, Quality Center, Oracle, Microsoft Office, SQL Server, UNIX