Summary of Experience:

• Over 6 years of IT experience working as a Business Analyst with extensive hands-on in Business and technical field consisting of Business analysis, requirement development and requirement management, Business Process management and modeling, Object oriented analysis, Software validation, Process re-engineering, Software methodologies, GAP analysis and Impact analysis.
• Extensive business process experience in Life and Health Insurance Industry and Retail Business.
• Knowledge and experience in implementation of HIPAA.
• Experience in conducting GAP analysis, User Acceptance Testing UAT . SWOT analysis, Cost benefit analysis and ROI analysis. Worked as in a team with Account Management, Company Management to document requirements, process flows for provider/patient portal clients.
• Exceptional ability to quickly master new concepts and a proactive team player. Successful as a team player to work in conjunction with other DBA's, testers, developers and other team members in validation and testing complex scenarios and projects and in the maintenance of Quality Standards in Projects especially with Test Director.
• Extensively involved in all the phases of SDLC requirement analysis and business specification, development, enhancement, quality assurance, testing methodologies and implementation.
• Excellent analytical, problem solving, communication skills, with ability to interact with individuals at all levels.
• Practical knowledge of Rational Unified Process RUP as iterative SDLC with implementation of all four phases: Inception, Elaboration, Construction and Transition and Rational tools.

• Strong experience in documenting existing process, analyzing business requirements, working with requirements traceability matrix, re-engineering business processes and designing.
• Excellent Business Writing Skills in writing Business Requirement ,User Requirement and Functional Requirement Documents , Use Case Specifications.

• Skilled in object oriented modeling and design using the Unified Modeling Language UML 2.0 notations such as use case modeling, sequence diagrams, activity diagrams.

• Identifying and documenting critical requirements through analysis of department's workflow and information flow. Proficient in creating Risk Analysis documents, Risk Management Plan, User Requirement Specification, Functional Requirement Specification and Business Process Flows.
• Skilled in MS Office Suite, Rational Suite, Quality Centre, PL/SQL tools , BI tool, TOAD
• Experienced in developing Test Plans, Test Cases and Test Script.

• Exposure to all aspects of testing in Manual and Automated environment.

• Expertise in using Automated Testing Tools such as QTP, Win Runner, Load Runner.

• Well-versed in creating user guide, power point presentations and designing training plan for Users

Tools and Technical Skills

Confidential

Role : Business Analyst

The reporting of demo's like:

• Recreate Demos Performed Report.
• Recreate Weekly Demo Cancellation Report.
• Recreate Planning Calendar - Monthly summary of planned demos by Division/DMM/Buyer/Department/Style by Demo Type, with Demo Fee and Number of Clubs.
• Demos to Cancel Report Weekly List of all Non-Performed Demos >2 Weeks old without a Reason, or with a reason.
• Recreate Lift Analysis - Sales Lift in demo week vs. prior 3-week average.

Roles and Responsibilities:

• Responsible for managing scope, planning, tracking, change control, and testing aspects of the project.
• Assisted with new client implementation, providing analytical support to maximize product performance, conducting merchandising and financial analysis, analyzing sales reports and evaluating retail performance, and making recommendations.
• Assisted in managing outside vendors, maximizing system functionality, creating tracking reports for promotional activities, coordinating with various departments for business development initiatives, optimizing pricing strategies, and conducting promotional planning
• Responsible for effective communication between the project team and the BI team.
• Translate customer requirements into System level requirements and establish specific solutions, and leading the efforts including programming and testing that culminate in client acceptance of the results.
• Gathered requirements. Performed business review technical review meetings Performed deep drive analysis for the trouble projects for the various programs.
• Developed the work breakdown plan based on the functionality for various modules or applications. Delivered metrics and summary of the release to higher management.
• Establish Quality Procedure for the team and continuously monitor and audit to ensure team meets quality goals.
• Held analysis and design strategy sessions for automated test data creation process and workflow.
• Developed and executed test plans and test scenarios for the Functional, System, GUI, Database, User acceptance and regression testing
• Prioritized UAT scenarios and Created training modules for end users
• Analyze and developed defect prevention analysis to prevent the repeated defects in the project life cycle release over release.
• Prepared cross project dependency to priorities the test scenarios for execution in UAT environment. Created Test plan, Test Strategy, Test Scenarios, Defect work flow for the quality center. Performed Root cause analysis for the Change Request and presented to the customer.
• Environment: Windows2007/XP, MS Visio, Rational Requisite Pro, MS Project, Mainframe, Cognos,Teradata, MS Excel, SharePoint, MS Word.

Confidential

Role : Business Analyst

Responsibilities:

• Interfaced with the client as part of the acquisition of 3 different adjudication systems like RxClaim running on AS400, Recap and QL with initial meetings to finalize the project scope.
• Involved in creating initial draft version of Project Charter.
• Involved in getting sign-off on Project Charter.
• Involved in creating Business and Technical Roadmap analyzing data gap.
• Prepared Data Dictionary, Business Context Diagram, Use Case diagrams and corresponding Activity Diagrams using Microsoft Visio to depict the workflows.
• Excellent in Developing and evaluating business process Models and work breakdown structure.
• Involved in creating records, document management, Data mapping exploring AS400 system and modeling diagrams.
• Communicated with users and stakeholders to understand the problem domain, gathered customer requirements through surveys, interviews along with JAD sessions for creating and managing the business document.
• Created business use case, functional FRS and technical specifications.
• Working with clients to better understand their needs and present solutions using structured SDLC approach.
• Supported Project Manager by working on the work break down structure, extensively worked with Share point, facilitating JAD sessions.
• Performed requirements modeling and develop analysis diagrams, activity diagrams, and sequence diagrams for AS400 navigation, state diagrams, data models, and use-case realizing acquisition of different systems.
• Used SDLC System Development Life Cycle waterfall methodology and worked on DB2.
• Created use-case scenarios and storyboards in MS Word and MS PowerPoint for better visualization of the application and data mapping.
• Designed the UI web interface of the application, along with prototyping.
• Validated business rules and all artifacts with user's approval and sign off.
• Provided technical and business knowledge to clients.
• Updated and modified progress and resources allocation in MS project for the team.
• Suggested process and product improvements for the application.
• Ensured that the application met user and management expectations.
• Used MS Visio to create Flow diagrams and Use Case Diagrams.
• Created detail work flows and analyzing of the data fed to the platforms.
• Environment: Windows2003/XP, MS Visio, Rational Requisite Pro, MS Project, AS400, MS Excel, SharePoint, MS Word, DB2.

Confidential

Role : BusinessAnalyst

• Registration of new user, uploading the registered users to the centralized database, Downloading from the centralized database for modifying the user details, Generating premium details report after registration etc.,
• Premium Calculator is a tool that is used for calculating the premium for various scenarios viz., - monthly/quarterly/half yearly/annual.
• Need Analysis Calculator is a tool to determine the insurance coverage required based on his /her assets, liabilities current financial status of the client, etc.,

Role and Responsibilities:

• Involved in Requirement gathering and Analysis.

• Documented requirements and business rules.
• Performed detailed analysis of each scenario diagrams and developed activity diagrams and work flow diagrams
• Identified high level use cases and documented detailed business use cases for Policy holders and Insurance functions and developed use case model
• Developed user interface mock-ups for processing Insurance applications using MS Visio and prepared exception messages to be used for the exceptions of the business rules
• Documented detailed functional specification document for Policy holders and Underwriting/Claim/Finance/Delivery service Insurance function
• Authored glossary document for Policy/Underwriting/Claim services functions
• Worked with database architect and data analyst in providing assistance related to the requirements
• Coordinated with developers and Quality Assurance QA lead to understand use case and functional requirements.
• Involved in Full SDLC to maintain project schedule, SDLC coordination of the business analyst team to coordinate the client's business needs.
• Involved in Full STLC, Coordination of the QA team, Defect reporting, making test strategy, and master test plans etc.
• Worked closely with the development team to clarify and understand functionality, resolve issues and provide feedback.
• Ensuring quality processes are been implemented in the project.
• Performed functional testing for the developed use cases.
• Involved in the development of the system documentation and prepared user guide for Insurance Functions
• Assisted testing team in writing test cases from the developed use cases
• Worked closely with enterprise testing team to both ensure that all requirements are covered as per the scope of the project and generated reports for test cases through Test Director
• Actively engaged the users in validating the requirements from time to time and also provided application walk through
• Participated in the team meetings to discuss the issues arising out of the Quality Assurance QA testing and provided the feed back from the requirements perspective.
• Environment: MS Visio, Microsoft Word, Excel, PowerPoint, Widows, Test Director, Oracle, Java, J2ME wireless Toolkit, Palm Emulator, Palm Desktop.