SUMMARY

8+ yearsof Requirements gathering & Analysis experience wif Software Development Life Cycle (SDLC) waterfall & agile.

• Experienced in Automobile, E - Commerce/Manufacturing and Healthcare/Insurance domains.
• Experienced in Corporate Strategy, Operational Risk Management and Enterprise Cost reduction, Business analysis, ad hoc analysis, Process design, development and implementation.
• Experienced in requirements management, conflicts resolution techniques wif expertise in negotiating/prioritizing customer demand vs business impact.
• Re-engineering teh client processes wif strong focus on increasing efficiencies and cost reductions.
• Strong working noledge of HL7 standards, HIPAA (Health Information Portability and Accountability Act).
• Functional Expertise in Healthcare and retail domain.
• Excellent communication and collaboration skills.
• Good at Adaptability, Critical thinking and Problem solving.

TECHNICAL SKILLS

• SQL Server, Oracle, Access, Hyperion, PL/SQL, HQL.
• Requirements Gathering, Functional Matrix, Gap Analysis, Impact Analysis, Feasibility Studies, BRD, FSD, New Proposals, Cost Analysis.
• Quality Center, Rational Robot & QTP/UFT, JIRA, Kanban board and Bugzilla, Rational Clear Quest.
• JBoss, WebLogic, Apache Tomcat, IBM WebSphere, Wildfly.
• Microsoft Visual Source Safe, SVN Subversion, Live Link, Share point, GIT-stash.
• Windows & Linux.
• MS Office, MS Project, MS Visio, MS Power Point, Adobe Photoshop, XML Schema tools, Crystal Reports, SOAPUI, REST Client, SAAS, Rational Req Pro, Confluence, Fuel.
• Microstrategy, Excel Pivot Table.

PROFESSIONAL EXPERIENCE

Confidential

Technical Business Analyst - Nashua, NH.

Responsibilities:

• Successfully implemented teh DMS, Logbook, Transactions & Inventory features for RTS (Registration & Titling Services) from pre- planning phase to teh post-implementation phase.
• Worked closely wif product owners, DMV stakeholders to come up wif Business Requirement Documentation (BRD).
• Assisted teh UX team in creating Prototype, wireframes and wrote mockups specifications.
• Acted as a liaison among business, development and QA teams to communicate teh FRD and mockup specifications.
• Worked wif offshore to communicate teh state specific FRD’s, TRD’s for upcoming online DMV service provider states.
• Successfully implemented teh process flow b/w Dealership and DMV for teh states of California, Pennsylvania & Georgia.
• Performed Local agent software distribution and ensured successful deployment on to end user machine.
• Used SQL developer tool extensively to validate business transactions data in database (Oracle) tables.
• Worked on technical specification documentation & wrote user stories, technical tasks for developing API for zip decode.
• Tested teh Restful API’s to validate teh data from teh database.
• Performed regression testing before teh release for testing teh new/enhanced features.
• Maintained teh dev, test, cert environment builds wif build engineers for development and testing teams to work on.
• Created and Validated teh supplementary project documentation which includes test plans, test cases and issue impact summaries
• Performed web analytics using google analytics to identify teh key performance indicators (KPI) of teh application.
• Provided Phone based Technical support to customer service team to address issues occurred during installation.
• Prioritized product backlog wif Epics, user stories in JIRA, Kanban board based on business priorities & created subtasks.
• Participated in teh daily scrums, Sprint planning, and sprint review meetings to validate teh results of teh sprint.
• Participated in teh team agile development cycle of Continuous Integration and Continuous delivery (CI, CD).

Confidential,

BSA/Pricing Analyst

Responsibilities:

• Leading teh process of capturing and documenting teh business/systems requirements for CAT’s E-commerce project.
• Provided system analysis process design flow for modernized teh existing legacy system to use enhanced technologies and to adopt Mobile, Tablet based development for teh Caterpillar E-commerce Aurora application.
• Successfully implemented teh google maps location feature into teh application on multiple devices including mobile and tablets from preplanned phase to post implementation phase.
• Assured accurate retail pricing for all items wifin assigned categories by working closely wif category director/manager.
• Responded and took actions to address issues initiated from stores, category & pricing leadership. This includes retail changes, discontinued items, scanning problems, reporting and other miscellaneous items.
• Conducted JAD sessions wif management, SME, users to decide on open ended issues of teh ADD TO CART.
• Worked wif Technical design team to clarify/refine/elaborate requirements as teh technical implementation progresses.
• Analyzed teh market trends and successfully implemented teh parts replacement feature in e-commerce application from pre planning phase to post implementation phase.
• Worked on functional requirements for CAT’s Order management system to maintain teh inventory in teh warehouse.
• Conversion of existing website to ATG software client moved from custom built application to ATG’s ecommerce suite.
• Created functional design documentation for implementing ATG as new platform in multimillion dollar generating project.
• Performed web analytics using google analytics to monitor teh customer’s interest on teh application features and to improve teh efficiency of teh application.
• Increased web traffic by over 23% by incorporating teh content management system (CMS) tools and social media.
• Coordinated wif digital marketing staff to manage relationships wif partners, clients, affiliates and media contacts.
• Performed as hoc analysis & generated reports using data visualization tools like Microstrategy to analyze teh data of teh sales for particular parts in particular region on quarterly, annual basis and their by maintaining teh inventory accordingly.
• Performed UAT, Regression testing before rolling out teh Mobile, tablet based application deployment.
• Used SOAPUI to test teh API’s and their by validate teh data.
• Reviewing teh System testing plan/results from requirements perspective and provide UAT support.
• Writing, testing and executing SQL queries to access data from database.
• Prioritized product backlog wif Epics, user stories in JIRA, Kanban board based on business priorities & created subtasks.
• Wrote JQL queries in JIRA for filtering teh issues & keeping track of open, closed issues & blockers to validate teh sprint.
• Found inconsistencies in teh application and created defects for teh development and testing teams using JIRA as a tool.
• Evaluated teh ROM’s for teh user stories and epics through JIRA tool and worked closely wif PM for Project planning’s.
• Participated in teh team agile development cycle (Continuous Integration & Continuous Delivery).
• Participated in teh daily scrums, Sprint planning, and sprint review meetings to validate teh results of teh sprint.

Confidential

Business Analyst - Chicago, IL.

Responsibilities:

• Interacted wif clients to gather requirements, formulate BSD and translate those to application functionality.
• Acted as a liaison among teams by communicating teh captured & documented requirements using Rational Requisite Pro.
• Provided insightful analysis into business operations, analyzing areas of inefficiency and making recommendations for process optimization including volume, throughput, productivity and costs.
• Documented workflows and results of business analysis and obtain sign-off from client on specifications
• Responsible for teh Design and execution of test plans to ensure dat business requirements & FS are tested and fulfilled
• Closely monitored development team to make sure dat software application fits wifin teh architecture required behaviors.
• Corrected and Updated teh Requirements Traceability Matrix after completion of teh UAT testing phase.

Confidential

IT Analyst

Responsibilities:

• Interacted wif teh users, designers, developers, project manager and SMEs to get a better understanding of successes and failures of teh current system.
• Retrieved, analyzed data, presented reports to management for use in supporting financial/operational business objectives.
• Assisted wif Finance planning strategies, Budgeting and forecasting process.
• Manual data manipulation in Excel to produce data files needed to load into Hyperion.
• Worked successfully wif internal employees and helped maintaining high morale in teh workplace.
• Cost accounting and accounting transactions, Fiscal auditing and monitoring experience.
• Regular use of Pivot tables and loading data into Hyperion.
• Consolidating data from multiple sources and validating teh accuracy of teh data on projects.
• Prepared financial/ business analyses, research and risk assessment in areas of financial and expense performance.
• Assisted in Regression Test, System Test and UAT.