SUMMARY

• Quality Assurance, Business Analyst, Data Analyst and Technical Architect with experience in project management, system testing, quality assurance, business analysis, and program management in all aspects of the system lifecycle.
• Particular emphasis on data administration, strategic data planning, relational database design, development, implementation, and problem resolution.
• Diverse background in data warehousing, marketing, finance, insurance, telecommunications, retail, pharmaceutical and the healthcare industries.
• Experienced in data creation, analysis and promotion. Implementing Data Management and improving Data Quality, Experienced in all aspects of System Software Development Life cycle and methodologies.
• Designs, develops, documents and analyzes overall architecture of systems on emerging technologies, including hardware and software.
• Determines integrated hardware and software architecture solutions that meet performance, usability, scalability, reliability, and security needs.
• Excellent experience in Business and Data Analysis and Documentations.
• Responsible for analyzing problems, developing solutions and making decisions that impact projects, completes assigned load and performance tasks on time (e.g., analysis/design, development, testing, maintenance, documentation, etc.).

TECHNICAL SKILLS

Course Work and Training: QTP, ALM, ETL, Selenium, Jira, Cucumber, Qlikview, ProtractorNode.js, Charles, Appium, Calabas, Web Driver, Python, Java

Management Skills: Project Management, Statistics, Business Law, and Accounting

Web Skills: FrontPage, HTML, XML, Web Page Design, Testing and Internet Management, WEBLOGIC, Sphere, Solaris

Mainframe Skills: File Aid, JCL, TSO, Batch Processing, File Manager, ISPF, Cobol

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Provide customers with customer specific Quality Assurance Programs to meet their individual needs. Provide testing of customer systems and data. Helped clients design and execute manual, web, mobile, apps and automated automation test programs, plans and cases. Carried out testing program and discerned results. Recommended tools and equipment. Agile, Scrum and Waterfall System Processing Methodologies. Process Analysis and Requirements. Application Integration. Microsoft Test Manager and Code UI to carry out testing.
• Producing and directing media production. The design and creation of video, and audio products.
• Manage and produce television productions. Camera and Audio production of media projects.
• Media Testing, Media Sales and Promotion. Product, Production and Program Management
• Editing products to meet Quality Standards. Designed and created educational materials
• Content, System and Data Management, Standards, Analyst, and Provisioning

Confidential

Quality Assurance, Business Analyst

Responsibilities:

• Tested web portals, cross browser, platform, device, mobile, console and data transmission
• Processing and validating of external vendor files. Working with vendors to resolve defects.
• SQL Server Integration Services SSIS, SSMS and SQL Server to extract, transformation and load, ETL, data to systems, tables and databases. Provided data integrity. Continuous Integration Development Tools. Use of Content Management systems to utilize data. Ecommerce of data
• Processing of payments, files, reports, insurance claims to customers, management, and vendors.
• Validation of production requests and database processing. Resolved differences and defects.
• Application testing of web based systems, data warehouse, mobile, and client server applications.
• Creation of users stories, JIRA, cases, plans, documentation, requirements, data, scripts, and testing
• Test transmissions using different protocols and file handling processes. Also debug transmission issues and incidents.

Confidential, Syracuse, NY

System Analyst

Responsibilities:

• Led off shore team in testing financial and insurance products. Used tools such as Limelight, Bswift, TestArchitect, Salesforce Marking, Service, Community, Sales Clouds, QTP, Soap UI and QC. Products and information that allowed agents to do presentations to clients and sales calls. ETL, SQL, JDA, Manual, web, and automated automation testing and Business Intelligence. Bringing the information from many sources into these tools. Use of big data to extract, transfer, aggregate information to agents and clients. Production Support, IP Testing, Test Data, and Defect Management, Performance Testing, Process Analysis, Scrum, Teradata, Oracle
• Software Application Development, Selenium, Report, Function and System Integration Testing
• Define & develop robust test plans and cases, execute testing, document results, and resolve issues
• Device testing of mobile, tablet and console. Wealth Management and Portfolio Performance
• The development and redesigned of system processes through Change Management.

Confidential

Quality Assurance, Business Systems Analyst

Responsibilities:

• Analysis, Test Case development and execution. Worked with teams residing in many diverse locations, teams were on shore and in India, Philippines, and Switzerland.
• Execution of cases through automated automation system and manual testing of Point Of Service System. Testing of Mainframe, and Databases. Tools, CQ, ALM, RM Tracker, Test Data Management, ETL, Test Manger, Visual Studio, Software Development Engineer Test, SDET
• SharePoint, SQL, Enterprise Systems, Defect Resolution, Waterfall and Agile Methodologies, Ecommerce Testing, Performance Testing, HP/Mercury Quality Center, Business Process Testing and Test Metrics, Data Modeling, Cognos, Business Intelligence, Data Management, Soap UI, SDLC, Processing Methodology, Scrum, Java Script, Silk, Teradata, Java
• Pharmacy Benefit Management and Mail Order Processing of Pharmacies Products
• Tested Point Of Services and Claims Processes using ETL, Mainframe and Data Warehouse
• Designed plans, and business process map designs. Creation of documentations and requirements. Interview stakeholders and creation of business requirements from business needs. Lead in information gathering session including interviewing, gathering needs and solutions with stake holders. Creation of wireframes and process flow documents. Government Pharmaceutical Regulatory Documentations and use. Testing of single sign on and other sign on processes
• Application Testing of Mainframe and DB2, Informatica, Teradata, Database Systems and Processes, Data mapping, modeling, warehousing and integration, Performance Analysis
• Pharmaceutical Regulatory Documentation and its use. Define & develop robust test plans and cases, execute testing, document results, and resolve issues. Creation of Business Requirements
• Worked on Infrastructure, Function, Report, Regressive, and System Integration Testing
• Testing windows desktop applications and client/server applications