SUMMARY:

• Over 20 years of professional experience developing, delivering and managing software and Technology solutions in various industries in matrix as well as virtual environments
• Strong domain knowledge in Healthcare and Public Health industries
• MBA with a high business acumen developed through a commitment to continuous
• Extensive experience in managing project teams and programs using Scrum, Kanban, Extreme Programming and other Agile methodologies such as Scaled Agile Framework (SAFe) and ModernAgile
• Experience using Microsoft Team System (TFS), JIRA and CA Agile Central (Rally) and Microsoft Project for managing and tracking agile projects
• Excellent communication and leadership skills acquired through an active involvement with Toastmasters International

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Program Manager

Responsibilities:

• Led the deployment of Rule search tool and deployed it for business use for Client Services, Medical policy Operations and Clinical Research departments. Rule Search tool eliminated the need for requesting and generating Business Objects (BO) reports, resulting in saving the organization valuable man hours while significantly reducing turn - around time.
• Led the creation of a central repository for Client and Payer information that is systematically maintained at a central location and accessible by other Information technology components. Currently deploying a new business process and tool for deriving and loading Daily Max Units Values systematically every month during the structured medical policy releases.
• Led the creation of a JIRA-based Client Inquiry Reporting and Tracking system (CIRTS) that replicates and enhances the current Lotus-notes based system that is being de-commissioned in phases through 2017 and 2018. Successfully migrated over 600 users from the old system to the new one by carefully planning and executing many intricate details of business operational adoption readiness including, data migrations, user setup and post go-live user support.
• As an Agile Evangelist for the portfolio, led many initiatives in creating standard Agile methodology best practices as well as setting up the central work tracking repository in CA Agile Central. I was instrumental in adopting Agile Central across the product teams and enabling effective usage of the system such as setting up reports and alerts.

Confidential, Alpharetta, GA

Project Manager

Responsibilities:

• Spearheaded the effort in getting the product development team achieve CMMI SCAMPI Class A, Level 2 .
• Created the Operating management team (OMT) monitoring and control mechanism which resulted in cutting down customer cancellations by over 50% by the first quarter of 2014 as well as a drastic increase in new subscription service deals signed.
• Created and directed the Steering committee consisting of cross functional leads that provided guidance in making key decisions regarding the near term as well as long term product roadmap.
• As the owner of the program, generated and distributed dashboard reports consisting of key performance indicators (KPIs), provided detailed reports to senior management and made regular presentations to business leadership.
• Maintained monthly release cadence to the Software-as-a-Service (SaaS) system for 15 months in a row, at the same time maintaining a very low Production defect escape rate.
• Created the collateral of standard operating practices (SOPs) that is used adopted by several programs under the oversight of the Program management office (PMO)

Confidential, Alpharetta, GA

Team Lead, Release Management

Responsibilities:

• As the CMMI lead for the Engineering, worked with McKesson CTO office in identifying and closing gaps in various process areas; created and maintained standard operating practices (SOP) documents that served as a guide for software development and release process; Devised a strategy and roadmap to attain CMMI SCAMPI Level 2, Class A with a minimum score of 95% during 2013.
• Working with the project’s scrum masters, led sprint planning meetings, product demos and retrospectives. Closely monitored work-in-progress and task completion status on a daily basis. Extensively used Microsoft Team Foundation server for monitoring task burn-down rate and generated reports for weekly program review.
• Pioneered the use of Kanban system for monitoring flow of work items through the releases; Made significant contributions to the evolution and adoption of Kanban practices by formalizing and institutionalizing best practices across the product development organization.
• Mentored team members in the effective use of Kanban methodology and Software Engineering processes that paved the way to a monthly release cadence with a very low GA defect escape rate.

Confidential, Atlanta, GA

Project Manager

Responsibilities:

• Acted as a liaison between the division and Project Management Office (PMO) by providing regular status reports, integrating project schedules with integrated master schedules (IMS) for the PMO; Maintained risk and issue registers for the project and communicated with the senior leadership as well as the PMO on a regular basis on risk response status.
• Conducted an in-depth product evaluation of Apelon’s Distributed Terminology server (a COTS product) for integration into PHIN Vocabulary services.
• Created structured project management artifacts based on CDC Unified Process and Enterprise Performance Life Cycle (EPLC).
• Created a robust configuration management system around Microsoft Team Foundation Server (TFS) to facilitate an efficient work flow of project activities.
• Successfully implemented Scrum methodology for day-to-day project work. Scrum helped in identifying problems at their source and provided an opportunity to remove obstacles in a timely manner, before they were visible to the customer. I faced some resistance in the adoption of scrum methodology in the beginning, but successfully cajoled team members to actively participate by advocating the benefits as well as by hand-holding as needed.
• Successfully managed virtual resources as well as other team members who were co-located with the customer. Mentored and helped in the career development of my team members by providing feedback often and as appropriate and always leading by example.

Confidential

Project Lead

Responsibilities:

• Led the development effort of H1N1 case reporting forms web portal.
• Motivated the team to work long hours to deliver the product in less than 4 weeks. This aggressive timeline was established as a rapid response to the outbreak.
• Received Director’s for leadership and timely delivery of the system for a rapid response to the outbreak.

Confidential, Atlanta, GA

Project Lead & Task Manager

Responsibilities:

• Integrated project schedules into master schedules for the program management office (PMO). Provided status reports in accordance with the contract requirements to the federal government on a regular basis.
• Managed subcontractors and vendors to meet aggressive timelines and quarterly deliverables.
• Led the team in the creation of business requirements of Epi Info™ version 7.
• Defined and maintained applicable standards in the areas of programming, database, HTML, UML modeling and public health informatics; enforced adherence to these standards through regular quality audits.
• Led the effort in creating the candidate architecture and provided oversight to software development.
• Created and maintained the project schedule using Microsoft Project Server 2007. Provided updates to the client and key stakeholders on a regular basis, adjusting priorities.
• Researched and orchestrated integration paths with various technologies such as ArcGIS™, and the R project for statistical computing into Epi Info™.
• Working with PHIN Vocabulary group, designed functionality to create PHIN-compatible fields on Epi Info™ forms
• Led the effort in designing and setting up a test automation architecture based on Rational Team Unified Platform.
• Successfully delivered several stable builds and demonstrated software to various stakeholders at conferences and JAD sessions.
• Successfully led the effort to move the development of Epi Info™ into the Open source platform of CodePlex; provided valuable contribution in development of open source strategy for the division.

Confidential

Project Lead

Responsibilities:

• Led the effort in migrating the Confidential web portal from ASP 3.0 to ASP.NET
• Worked closely with the customer by providing weekly status reports and resolving issues.
• Devised alternative solutions in the short term to meet tight deadlines while solving complex problems for the long term.
• Led the effort to get the system certified and accredited (C&A) for security vulnerabilities. This was a crucial step in fulfilling security requirements and getting a clearance to deploy the system outside of CDC Intranet.

Confidential, Atlanta, GA

Advanced Systems Engineer

Responsibilities:

• Designed the front-end for web-based GIS system. ArcGIS was used for generating maps.
• Designed and developed a data entry web portal for rapid data collection.
• Created common .Net and database components that are successfully re-used for rapid web application development.
• Created a standard role-based security infrastructure to enable use of common components across various web applications.
• Application development and turnaround time was reduced by 50% by using reusable and pre-fabricated components for many common tasks such as user authentication and special purpose control development.

Confidential, Atlanta, GA

Senior Systems Analyst

Responsibilities:

• Conducted an in-depth study of the existing mainframe-based system to generate requirements for the new system.
• Designed and developed the new system using C++, DCOM and Microsoft Transaction Server (MTS)

Confidential

Senior Systems Analyst

Responsibilities:

• Integrated CyberCash Payment component into Microsoft Merchant Server.
• Designed the Benefits Module of CyberCash Merchant System. This enabled handling of coupons of small denominations by the CyberCash Payment Server.

Confidential

Senior Software Engineer

Responsibilities:

• Designed and developed the enterprise Business Objects Library. The Business Object library enabled rapid development of various customized versions of the SAP SalesManager application which was later integrated into SAP CRM module.
• Developed and tested the Transaction Manager.

Confidential

Senior Software Engineer

Responsibilities:

• Designed and developed a remote database administration tool for a large U.S. based investment banking house. Worked on a tight deadline and changed my work schedule to suit the customer’s time zone.
• Developed and maintained a retail bank-automation system. The system had helped three of India’s largest national banks computerize their day-to-day operations.

Confidential

Assistant Executive Engineer

Responsibilities:

• Developed a supervisory remote control system for tracking and monitoring of various power networks. The system was later widely adapted in the monitoring of other kinds of networks such as gas pipes and water supply line networks.
• Commissioned and implemented the system for Southern Railways, India.