SUMMARY:

• 7+ years Senior business analyst skills in banking, SAP, TELCO, product design and development
• Expert in UAT, SDLC, Scrum, Agile, CMM methodologies, PMP certified
• SFDC Expert, experience driving campaigns, configuring products and quotes setting up service cloud, analyzing data, using dashboards
• 5 Years Retail transaction processing (Gap, Target, Washington Mutual, Adobe)
• Extensive PMO processes set up and implementation experience (Presales, professional services,
• Extensive change management, process redesign, Sox experience
• High - level experience working with and reporting status to C-level executive management and liaison with external clients
• Experience with SDLC, Waterfall and agile software development and release methodologies
• And ISO 9000 and CMM processes
• Extensive experience in POS, Transaction processing, Credit card, retail transactions
• Business intelligence dashboard, data warehousing, identity management, data warehousing experience eCommerce B2B Solution design and development
• Risk Management analysis (Client Systems)
• Advanced Excel, Pivot Tables, Charts and Tables
• Contract and Vendor Management
• Financial Systems Development Experience (Derivatives, Equities, Asset Management, Portfolio management, Fixed income Securities) Experience
• Java J2EE Application Solution Development Experience
• HIPAA healthcare solution development experience
• Project Metrics experience - ROI calculations, funding requests, prioritization, earned value analysis, post-mortem analysis
• Extensive SAP project management and implementation experience

PROFESSIONAL EXPERIENCE:

Scrum Master/Agile Program Manager

Confidential

Responsibilities:

• Lead technical and functional design reviews, manage releases and portfolio review meetings. Service Now Change management implementation. Utilize Jira, Confluence and Clarity for project Management. Implement Scrum processes and agile coaching of teams as required. Manage requirements for creating mobile apps, e-commerce requirement website enhancements, digital enhancements.
• Implement Scrum processes and coordinate with release team for Scrum of Scrums. Implement six sigma Quality and control compliance. Develop scrum processes and mentor project managers. HDFS set up and implementation.
• Work with Finance groups in Asset and wealth Management / Capital Market, commercial and Trust Accounting/Trading. Implement compliance with GAAP and IFRS tools. Implement Hadoop, Big Data Analytics and Tableau. Manage up to 175 resources and approx. $50 Million budget.

Senior Program Manager/Scrum Master

Confidential

Responsibilities:

• Coordinate delivery of large historical data submissions at bank of the west. Manage multiple large teams in a complex regulatory environment. Extensive FICO and SAP accounting module experience. Work closely with program stakeholders to manage and implement Data Quality projects for BOTW. Lead technical and functional design reviews, manage releases and portfolio review meetings.
• Service Now Change management implementation. Manage requirements for creating mobile apps, e-commerce requirement website enhancements, digital enhancements. Update enhancements to BOTW digital displays. Use Sales force Service cloud to handle service incidents, analyze data and create dashboards. Manage document and data imaging for CCAR submissions

Senior project Manager/Senior Business Analyst

Confidential

Responsibilities:

• End to End Quarterly release management at Confidential including full project SDLC life cycle as well as agile development processes. Manage cross functional teams and develop and implement Enhancements for Supply Chain order creation and processing related to Confidential contracts. Coordinate analysis, development, testing, production go-live and normalization.
• Manage up to 15 cross functional teams and 30+ cross matrixed reports. Conduct phase gate reviews with management and key stakeholders. Create and review quarterly budget and metrics reports.Lead document imaging and scanning effort. Manage up to 30 resources and $10 Million budget

Senior PM/BA Infrastructure Projects e-commerce International Projects

Confidential

Responsibilities:

• Work closely with program stakeholders to manage and implement International projects for partner integration roadmap as well a business intelligence reporting.
• Manage and implement strategic supply chain projects for Confidential . Lead Logistics integration initiatives with Strategic partners and Suppliers. Implement Logistics enhancements for Net Suite ERP, advanced shipping and logistics planning - pick release, bulk planning, drop shipment. SAP BW reporting, resource management, release management, budget and vendor management (up to $5million *). Partner and manage software development with NetSuite. Develop and test POS systems, cutting edge digital display systems, customer rewards and loyalty enhancements for mobile applications and websites.
• Partner with supply chain companies - Damco, GT Nexxus, manage off shore development with Infosys and Wipro. Lead technical and functional design reviews, manage releases and deployments. Manage Scrum teams.

E-commerce/Supply Chain and Analytics Project Manager/Systems Analyst

Confidential

Responsibilities:

• Lead Logistics integration initiatives with Strategic partners and Suppliers (JBill, Flextronics, Kewill) including B2B messaging and Order Processing
• Business process re-engineering and design
• Extensive Oracle ERP MRP experience
• B2B messaging project management and implementation experience
• Develop cutting edge digital disply systems
• Enhancements to customer rewards and incentives programs
• Lean Six Sigma and KanBan process implementation
• Localization implementation
• Extensive Confidential Release management process expertise
• Executive and director level project status reporting
• Extensive Supply Chain enhancement projects experience
• Implement SAAS, PAAS projects for Supply Chain analytics
• Business analytics implementation with KPI, dashboard and operational reporting
• Coordinate multiple projects and initiatives
• Remedy tools for defect and case tracking
• Extensive credit card transaction processing experience
• Communicate status, manage budgets, coordinate stake holder approvals
• Salesforce implementation experience - configuring products and quotes setting up service cloud, creating dashboards for analyticss
• Manage the Enterprise data ware house program including performance tuning, security, dimensional modeling requirements, ETL, environment management, architecture bus model,
• Metadata management, data steward ship, data presentation
• Manage SAN and Virtualization network (VM Ware) enhancements as needed
• Extnsive sharepoint experience
• Extensive Retail transaction processing experience
• Extensive QA, UAT, SOX, UT experience
• Design and implement Scrum and Agile process design

Confidential

Sr. Business Requirements Analyst

Responsibilities:

• Established company-wide product opportunity identification, prioritization and implementation process
• Pre-sales support for retail transactions processing with Gap, Wal-Mart and Target
• Factoring and Asset based lending
• Search engine Optimization, SAAS, Cloud computing
• Imaging and OCR recognition experience
• File net and Documentation
• Extensive EMPOWER LOS customization and testing experience
• Business and technical requirements documentation - BRD, PRD, Technical specs
• Fixes asset lending, factoring, wholesale and secondary markets
• Mortgage system underwriting and design
• Insurance underwriting BPM design
• Business Rule Engine design, development testing
• Retail and credit card transaction process experience (Target, Wal-mart, GAP) eCommerce B2B Solution design and development
• Financial Systems Development Experience (Derivatives, Equities, Asset Management, Portfolio management, Fixed income Securities) Experience
• Contract and Vendor Management
• Risk Management analysis (Client Systems)
• Financial Systems Development Experience (Derivatives, Equities, Asset Management, Portfolio management ) Experience
• Java J2EE Application Solution Development Experience
• UAT testing validation test script design
• Extensive POS, Credit card, transaction processing experience
• Extensive Banking (Retail, Wholesale) and Insurance (Auto, Home) industry experience
• Liaison with Industry Advisory rd (IAB) members as well as product management to define product requirements
• Global Software release, deployment and localization preparation experience
• Extensive ITIL and ITSM Service Management

Confidential

Sr. Business Analyst/Project Manager

Responsibilities:

• Extensive experience with oracle Financial Services solutions testing and design eCommerce B2B Solution, EDI, Xml solution design and development
• Risk Management analysis (Client Systems)
• Search engine optimization, web traffic analysis
• Fixes asset lending, factoring, wholesale and secondary markets
• Online retail transaction processing, Bill Pay
• Extensive High Cost lending Underwriting rules design
• SAAS, Cloud computing hosted solutions
• UAT, Testing, test script creation
• Transaction and credit card processing experience
• Financial Systems Development Experience (Derivatives, Equities, Asset Management, Portfolio management ) Experience
• Java J2EE Application Solution Development Experience
• Extensive experience with Oracle Retail, transaction processing, POS
• Developed process to prioritize, consolidate and track to execution all Benchmark and Enablement Process projects
• Extensive use of RUP
• Asset based lending and Factoring requirements
• Business and technical requirements documentation - BRD, PRD, Technical specs
• Experience with Oracle Loans 11i testing, customization portfolio Manager and CMMI to establish project processes
• Sr. Technical analyst for defining IBM product roadmap, business requirements, release schedule
• Assisted in rolling out Rational Portfolio Manager to the oracle teams
• Oracle Data warehouse and business intelligencer experience
• Extensive UAT, Testing and Gap Analysis
• Managed personal development plans and paths for IBM personnel
• Worked with Senior management team to document and enhance the management system for the Oracle /IBM alliance engagement
• Developed system to tie marketing priorities with project execution
• Played key role in building high performance project execution team.
• Coordinated off-shore initiatives in India (Bangalore Development team)
• Coordinate SOA projects for IBM software vendors
• Extensive ITIL and ITSM Service Management

Confidential - Lake Forest, CA

Business Analyst/Release Lead

Responsibilities:

• Factoring and asset based lending
• Financial Systems Development Experience (Derivatives, Equities, Asset Management, Portfolio management, Fixed income Securities) Experience
• Extensive Excel Tables and Charts Analysis
• Contract and Vendor Management eCommerce B2B Solution design and development
• Imaging and OCR recognition experience
• Filenet and Documentum
• Risk Management analysis (Client Systems)
• Technical documentation - specifications, BRD, PRD, Test plans
• Asset based lending and Factoring requirements
• Business and technical requirements documentation - BRD, PRD, Technical specs
• Financial Systems Development Experience (Derivatives, Equities, Asset Management, Portfolio management ) Experience
• Extensive UAT, Testing and Gap Analysis
• Extensive ITIL and ITSM Service Managemet
• Java J2EE Application Solution Development Experience
• Asset based lending and Factoring requirements documentation and testing
• Extensive business and underwriting process re-design and implementation experience
• Extensive experience with POS, Transaction processing, Retail and Transaction processing
• Extensive experience with Empower LOS customization and testing
• Gather, define and test requirements for identity management and internet security enhancements
• Extensive experience with testing, UAT, release to production and appropriate communication
• Implement and maintain SAP business intelligence platform, dashboard and data warehouse reporting
• Extensive experience with RUP, UML, use case design
• Testing and enhancements for LBMC online bill pay system and portal
• Releases 26 successful enhancements to the SAP logistics, CRM and BW installation
• Coordinate new report creation in the BI warehouse and Crystal reports
• Coordinate projects related to SOA initiatives