Manager Resume Profile
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PROFILE
- Over eighteen years of technical experience, including:
- Extensive experience with corporate business systems and ERP platforms, with an emphasis in Financial, Human Resources, Procurement and Operations business areas
- Experience creating and executing technology roadmaps for highly complex enterprise systems
- End-to-end solution architecture responsibility for enterprise programs in excess of 25MM
- Hands-on technical experience covering a wide range of technologies including packaged and custom development, system integrations, web sites, business intelligence and infrastructure
- Hands-on management skills driven by excellent business acumen:
- Excellent communication and facilitation skills, including business/stakeholder relationship management and contract negotiation experience
- Broad knowledge from MBA focused on technology marketing and eCommerce strategies
- Deep understanding of enterprise architecture and corporate governance processes
- Strong work ethic and personal integrity gained from growing up on a family farm
PROFESSIONAL EXPERIENCE
Confidential
Senior Manager, Corporate Systems
- Platform leadership responsibilities for Best Buy's core ERP system Oracle E-Business Suite supporting the enterprise Financials, Tax, Human Resources/Payroll and Procurement functions
- Overall technical leader for a 10MM EBS R12 platform upgrade, including solution architecture, infrastructure oversight, environment management and team staffing
- Develop comprehensive estimates for proposed projects by gathering high-level business requirements and reviewing proposals with multiple technical areas such as infrastructure, support, business change impacts, audit, security and development teams
- Liaison with Enterprise Architecture to ensure compliance with enterprise standards
- Partner with Enterprise Information Protection to ensure that PII and PCI data is appropriately safeguarded and privacy standards are being followed
- Work with audit teams to ensure compliance with internal, external and SOX audit controls
- Oversight of multiple vendor delivery teams onsite and offshore :
- Vendor selection and contract reviews for development and infrastructure teams
- Transition solution design to vendor teams and guide teams to ensure delivery teams are aligned on key business requirements and design concepts
- Defined technical coding standards and expectations for third-party developers
- Responsible to drive the end-to-end vision and solution blueprint for multiple enterprise-wide initiatives, including:
- Design of a new consumer-facing enterprise billing platform a highly complex multi-year program planned to integrate with numerous systems and business processes
- Design of future state procurement platform to consolidate over 50 legacy systems to provide potential annual savings of over 100MM
- Significant partnership with business stakeholders to understand and define future state
- Team leadership responsibilities including resource capacity planning, employee career planning, resource onboarding and performance reviews
- Assist Director with overall portfolio management for all Corporate Systems projects
- Designed multiple SharePoint sites to improve communications and better manage project deliverables
Confidential
Tartan Version Execution Manager
- Member of Program Management team responsible for the ongoing version upgrade of the Tartan Global Solution
- Tartan is a multi-year rollout of SAP and Triple Point Commodity Trading solution
- Upgrade program includes over 500 global resources and budget in excess of 100MM
- Responsible for managing core software platform upgrade, ensuring adequate communication across the project and eliminating roadblocks and other cross-team issues that arise
- Primary focus on day-to-day tactical execution of the program
- Daily interactions with resources from all areas of the project, including onsite and offsite vendor resources, infrastructure, development, design, testing and implementation teams
- Focal point for team communications, leading weekly program status meetings and managed the Version Upgrade SharePoint site
- Led multiple internal and external teams to install the new platform in the Tartan environment
- Installation and testing of new system across three different landscapes in order to ensure a smooth delivery into the development environment
- Delivered the code into the development environment three weeks ahead of schedule
- Version Management Team was eliminated as part of a year-end restructuring plan at Cargill
Confidential
Director of IT Business Systems
- Manage eleven-person team responsible for development and support of numerous back office systems supporting Finance, Procurement, HR, Medical Claims and Operations
- Diverse technology mix including .net, Java, Business Objects XI and Data Integrator BODI with multiple RDBMS platforms and integration patterns
- Responsible for ERP system configurations and upgrades
- Implemented coding standards and formal code review processes
- Enterprise-wide IT leadership responsibilities
- Assisted with definition of enterprise-wide canonical data model as the foundation for a new SOA-based Enterprise Service Bus
- Member of Enterprise Architecture Review Board, responsible for establishing architecture standards and governing the compliance to those standards
- Process improvement initiatives including the introduction of Agile/SCRUM development methods to create a common enterprise-wide SDLC framework
- Led the development efforts to create a new web-based accounting system to manage automated payments for high-volume donor-related activities
- IT asset owner for multiple mission-critical business applications
- Management and prioritization of system enhancement requests
- Responsible and deeply involved with systems integration and technical design efforts
- Responsible for technology roadmap, including plans to retire legacy applications
- Business liaison with various departments to understand business needs and manage system development plans to meet business objectives
- Led the introduction of key metrics to monitor teams effectiveness for customer support and other performance-related measures
- Technology leader on Business Transformation Project to redefine future business and technology environment to shorten transplant timeline and improve regulatory compliance
- Hands-on design and planning work for implementation of multiple software packages for electronic medical records, document management, business process management, financials and order management
- Designed future-state Enterprise Service Bus messaging model to support new transplant order processing model
- IT Representative for the contracts negotiation team, responsible for driving the negotiating process with a multiple software vendors and system integrators software licenses in excess of 10MM
- IT Sponsor for implementation of Oracle E-Business Suite ERP system
Confidential
Technology Manager
- Technical responsibility for implementation of Calypso, a java-based derivatives trading and accounting platform for the Foreign Exchange FX business
- Custom-developed Java extensions for improved user interface features and to create enhanced business workflows
- Implementation of Microsoft BizTalk for middleware messaging-related integration
- Creation of operational data warehouse and Business Objects reporting portal, including ETL implementation using Business Objects Data Integrator
- Project had 11MM 2007 budget and 7MM 2008 budget
- Staff management responsibilities for a team of ten domestic technical resources
- Responsible for assigning development tasks and ensuring satisfactory completion
- Established an offshore development and testing team within the Wells Fargo India office
- Responsible for planning future releases along with detailed delivery plans
- Responsible for driving process and quality improvement initiatives
- Implemented Agile development methodologies
- Led the introduction of Team Foundation Server, leveraged as both the user story repository as well as the overall code repository with continuous integration and automated builds
Confidential
Implementation Team Software Development Manager
- Responsible for managing team of twelve development resources .net, C , and BizTalk responsible for automated underwriting systems and multiple integration platforms
- System architecture responsibilities for enterprise integration project to merge the decision engines for GMAC-RFC and GMAC Mortgage into a common platform
- Responsibilities include documenting current system capabilities, integration requirements and designing future system roadmap, working with business and technical leaders to obtain consensus agreement on future technology state
- Team-building efforts focused on improving morale as the subprime mortgage crisis began
Custom Decisioning Support and Development Manager
- Managed ten-member development team .net, C , ASP responsible for developing and supporting a private-branded eCommerce mortgage origination and underwriting system
- Management of QA resources for automated system testing utilizing Mercury tools to conduct load testing of web-based applications
- 2006 Celebrate Leadership Award Winner week-long European riverboat cruise
- Managed development team through CDSE business unit shutdown
- Managed staff transition plans due to business shutdown
- Responsible for leading future-state system architecture design effort to migrate client data and software features into existing RFC software assets maintained by other teams
- Management responsibility for production support of all CDSE software assets, including issue escalation, system capacity planning, and web analytics
- Technical leader for external system transfer projects due to business unit shutdown
- Tasks included due diligence, legal contract reviews, created the statements of work, defined project plans and training plans for new technical teams, defined database migration strategy, and advised new technical teams on operational processes
- Technical Product Manager for new automated decisioning platform built using industry leading business process management and business rules engine technology
- Technology liaison with multiple business group Capital Markets, Operations, Sales Channels to ensure adequate engagement and understanding of platform features
- Responsible for market research regarding other types of decisioning tools within the mortgage industry
Confidential
- Part of seed team selected to start-up new Custom Decisioning business unit
- Responsible for a wide range of high-level design and analysis tasks for private-branded web-based mortgage underwriting systems licensed to a number of RFC's largest clients
- Designed new web service to provide credit reports and underwriting results to partner mortgage banks which was the foundation for a new product offering
- Consult with clients' management teams including SVPs and CIOs to understand their overall business strategy relating to automated decisioning and future product changes
- Develop detailed implementation roadmaps for each client, taking into account client initiatives as well as RFC mortgage product changes and system capability changes
- Produce high-level technical specifications to initiate development team projects
- Created a high-impact demo web site and partnered with Sales team to assist with pre-sales technical meetings
Confidential
- Lead developer on the company's industry-leading 24x7 web-based mortgage origination system for a team of six technical resources
- Additional web and client-server software development experience with significant database design responsibilities
TECHNOLOGY EXPERIENCE
- .net Framework, C , VB.net, BizTalk, Java, Active Serve Pages ASP , Web Services/SOAP, HTML, CSS, XML, PowerBuilder, C, C
- MS SQL Server, Oracle and Sybase
- Oracle Business Intelligence and Business Objects XI including Web Intelligence and Data Integrator
- Oracle E-Business Suite , SAP, Lombardi BPMS, PegaSystems PegaRules BRE/BPM Suite, MQ Series, MSMQ, Calypso Derivatives Trading Platform, Triple Point Commodity SL, Microsoft Expression Web, Access, Visio and Project
- Waterfall and Agile development models, Oracle AIM and Accenture delivery methodologies
