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Business Analyst Resume

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SUMMARY

  • Seeking for an opportunity to leverage my personal attributes and experience in streaming towards the improvement of day to day routines by better organizing & planning the events within a demanding environment
  • Business Analyst with Excellent Knowledge of understanding Business Sales Process, QA Process, Software Development Life Cycle(SDLC), Software Testing Life Cycle(STLC) and Basic Testing Methodologies in Agile Model.
  • Experience in Black box & GUI Testing, Functional Testing, Regression Testing, User Acceptance Testing (UAT), Load / Performance Testing.
  • Excellent technical writing skills to create Business Requirement Document (BRD), Functional Specifications Document (FSD).
  • Participated in the Design, Business/Functional requirements and test cases review meetings.
  • Analyzed various Diagrams created in MS Visio and Balsamiq Mockups.
  • Expertise in documentation using MS - Office Tools like Word, Excel, PowerPoint, and Visio.
  • Experience in preparing BRD and Data Flow Charts using MS Visio.
  • Knowledge of manual and automation testing tool Selenium
  • Good knowledge in using Selenium functional testing with Test NG, Java Scripts and JUnit.
  • Seasoned professional with ability to support multiple simultaneous projects in a matrix organizational structure
  • Self-motivated, quick learner, Excellent verbal, communication, Good Documentation and writing skills.
  • Strong experience in generating test reports using Excel sheet

TECHNICAL SKILLS

Testing Tools: Selenium, Quick Test Professional

Management Tools: Team Foundation Server(TFS), JIRA, Bugzilla, B2B

Languages: JAVA

MS-Suite: Word, Excel, PowerPoint, Outlook, Visio

Operating Systems: Microsoft Windows 10, HP 2000

PROFESSIONAL EXPERIENCE

Business Analyst

Confidential

Responsibilities:

  • Gather and analyze sales data by product, customer, geography and create documents to develop production analysis
  • Forecasting, comparing account driven projections versus SKU driven numbers.
  • Prepare reports in Excel depicting sales trends such as volume, pricing, and other trends
  • Identify project interdependencies and communicate requirement/scope issues and participate in driving them to resolution for inclusion in the functional specifications.
  • Analyze and present Business development document based of sales report from 2014 to 2017
  • Collect intelligence on competing products and manufacturers.
  • Use data mining while working in unison with IT
  • Gather, analyze, document and manage business and user requirements (both functional and non-functional) Identify potential solutions for the business and provide input to issues or risks (through solid knowledge of the business and user requirements)
  • Translate business and user requirements into detailed system requirements for the off-shore IT team and manage all changes to the source documents
  • Ultra Con planning (Intercompany inventory transfer from US to EU)
  • Oversee inventory levels at our European 3PL warehouse and work towards minimal holding cost
  • Generate monthly freight analysis reports-built bottoms up from all shipments sent out within the fiscal month with breakouts for 3PL and other freight charges
  • Create Ultra Con Shipments to the DSV European Warehouse by performing inventory stock level and allocations analysis.
  • Build the container while working with the Manufacturing and Logistics department to fill, schedule and ship the container.
  • Track price, margin and cost trends in whole and in components to identify cost saving opportunities
  • Conduct research and analysis work on other functions as needed - i.e. inventory analysis, marketing spends effectiveness, industry sizing, etc.

Business Analyst & QA Testing

Confidential

Responsibilities:

  • Gather requirements from top management in understanding different process plans and functionality in depth.
  • Documents client organization's direction, structure, business processes and requirements
  • Managing relationship and bridging communication between end users and development team
  • Coordinating Preparing Process Flow Diagram & other UML Diagrams using MS Visio
  • Creating Business Requirement Document (BRD)
  • Responsible for training ofBusinessusers /Technical Teams on new processes methodologies /Tools.
  • Responsible for Application and Database Design Reviews with Development Team.
  • Responsible for generating reports forBusinessUsers and developing Project Performance metrics.
  • Creating User Stories and Test Cases.
  • Performing User acceptance testing after each build and reviewing Test Cases.
  • Testing of the Software with Selenium Automation Testing Tool, writing Selenium scripts in Java
  • Design Process Diagram, Activity Diagram, Use Cases, end to end data flow and also preparing the screen mock ups.

Business Analyst (OM)

Confidential

Responsibilities:

  • Review each incoming purchase order and ensure orders are within client portfolio.
  • Executing Salesforce configuration and business process changes, which includes UAT testing and supporting.
  • Maintaining and recommending data integrity best practices specifically with Salesforce
  • Coordinate with sales and the customers when purchase orders revisions are required.
  • Enter orders into Salesforce.com (SFDC) database in a timely and accurate manner.
  • Work with sales team members and external customers in US, Canada and Mexico.
  • Monitor progress of an order throughout the shipment process.
  • Research and update customer records.
  • Run monthly sales report for the management and sale representatives.
  • Preparation of Business Documents and reports.

Business Administrative Associate (OM)

Confidential

Responsibilities:

  • Creating Sales Order (in ERP system) and Work Order to production department
  • Arrange Shipments from outside warehouse depending upon the inventory availability.
  • Assist customers with product selection and queries with apprise (ERP system)
  • Investigate and resolve customer and sales team complaints and issues on Orders and Inventory
  • Organize setup and restock sample room.
  • Managed shelf restocking and Labeling of products
  • Handle inventory, stocks and make sure to get the products reach customers on time from the warehouse
  • Inspect quality of products for samples to our customers and sales representatives.
  • Tracking of the packages and consignment and keep customer and sales representatives informed.
  • Evaluation of Freight Charges.

Confidential

QA/BA Student

Responsibilities:

  • Reviewed Functional Requirement Specifications and created test cases.
  • Developed Test plans, Test cases, Test Scripts, Test strategy, Test Scenario, Test Reports.
  • Performed manual testing, Documented and reported defects with screen shot.
  • Reported defects using Quality Center and interacted with developers to resolve any defects/issues through Microsoft Outlook.
  • Performed Positive testing and Negative testing.
  • Prepared status summary reports with details of executed, passed and failed test cases.
  • Responsible for updating and maintaining QC for all the defects found during functional and regression testing and follow up the bug life cycle.
  • Demonstrated methodical, detail-oriented and thorough approach to all assignments
  • Created BRD Document in MS Word
  • Prepared the task of gathering, Analyzing and documenting the requirement
  • Created Use case diagram for BRD using MS Visio.
  • Created Process and Activity flow diagram and User interface requirement using Serena Prototype Composer.
  • Created Mock up in Visio for better understanding of requirements.
  • Listed functional and Non-Functional requirements for specific projects.

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