SUMMARY

• In depth knowledge of Software Development Life Cycle (SDLC), thorough understandings of various phases like requirements, analysis/design, and development and testing.
• Experience and advance knowledge of project life cycles such as Agile, Scrum, Waterfall and Rational Unified Process (RUP).
• Expertise of UML in visualizing and documenting the artifacts using Use Cases, Use Case Diagrams, Activity diagrams, Class diagrams, Data Flow Diagrams, Business Flow Diagrams, Sequence Diagrams using MS Visio
• Excellent verbal/written communication skills and strong analytical abilities and a good team player
• Extensive experience in Business Requirements gathering and writing skills with expertise in developing and documenting Business Requirement document (BRD), Functional Requirement Document (FRD), Software Requirement Specification (SRS) across the deliverables of a project.
• Very proficient in Data Modeling, Data Flow Analysis, Transaction Flow Analysis, Alternative Path analysis, Data Security and Active Directory In depth understanding of the AS - IS and TO-BE business processes and experience in converting these requirements into technical specifications for preparing test plans.
• Experience in Business process re-engineering and making Entity Relationship Diagrams(ERD).
• Extensive experience in analyzing and documenting business requirements and system functional specifications including Risk analysis, conducting JAD meeting sessions with various stakeholders and the end users
• Experience in facilitating Joint Application Development (JAD) sessions, Rapid application development (RAD) sessions, conducting user interviews and acting as a liaison between the customers, development team and testing team
• Well versed in different management scenarios like Change Control, Quality Assurance, Defect Tracking, System Integration, and Scheduling.
• Experience in working with QA team to develop the Test plans, Test scenarios, Test procedures, and Test cases to ensure adequate testing of software both before and after completion.
• Very proficient in writing acceptance criteria and executing them.
• Extensive experience in SQL and XML. Also, worked on Service Oriented Architecture(SOA)

TECHNICAL SKILLS

• Rational Unified Process
• UML
• Agile SCRUM, Waterfall
• MS Visio
• MS Office (Word, Excel, PowerPoint, Project, Outlook, Access)
• MS SQL Server
• MySQL
• Rational Requisite Pro
• Rational Clear Quest
• HP Quality Center
• Test Director
• Confluence
• JIRA
• ALM

PROFESSIONAL EXPERIENCE

Sr. Business Analyst

Confidential, Eden Prairie, MN

Responsibilities:

• Utilized agile software development methodology SCRUM as a lightweight process to manage and control software and product development.
• Participated in the research and gathering business requirements through conducting surveys, interviews and JAD sessions, decision making and User Acceptance Testing (UAT).
• Used Scrum Practices like documenting User Stories, facilitating Story Point discussions to analyze the level of effort on project specifications.
• Contributed in defining of business requirements.
• Used WebEx for gathering and discussing requirements.
• Actively involved in Sprint Kickoff, Sprint Planning, Sprint Review meetings as well as in daily standup meetings.
• Assisted the scrum master with management of the project and aligning the team to accomplish tasks and meet the deadline.
• Conducted meetings with the higher ups for presenting the requirements and the solution approach.
• Assisted the scrum master in backlog grooming and prioritizing the user stories in the backlog along with product owner.
• Was actively involved in sprint planning sessions
• Held pre-grooming and grooming sessions for user stories.
• Did story points using planning poker.
• Conducted working sessions with business and IT team to get to a feasible solution.
• Worked with the IT team with developers and QA to analyze the requirements and finalize the solution and get it approved from business.
• Actively helped the developers and QA with understanding the requirements in depth and supported them through the development and testing phase.
• Work with architects in the team to design SRS.
• Was the main point of contact for the of scrum teams.
• Developed business process models in Agile modeling to document existing and future business processes.
• Worked on ServiceNow platform and handled ServiceNow tickets.
• Played a supporting role in the mobile app for Confidential where there were common features and enhancements as their portal site.
• Designed and developed UML Diagrams-Use Case Diagrams, Activity Diagrams, Sequence Diagrams, Class Diagrams and web page mock-ups using MS Visio.
• Incorporated User Stories in different release plans for the sprints.
• Designed the business requirement collection approach based on the project scope and SDLC methodology.
• Effectively worked on risk mitigation by addressing the issues up front.
• Used MS Excel to maintain project data and records.
• Effectively translated business analysis requirements into appropriate data hierarchies, organizational form and technical specifications
• Also participated in accessibility project at the basic level where we consider what functionality should be considered and how to align the entire website to the accessibility guidelines to ensure the website or applications are accessible to people with abilities and disabilities.
• Actively involved in managing dependencies between the IT team and other impacted areas.
• Efficiently handled backend dependencies and the communication flow with the impacted areas.
• Ensured that the team was aware of the timelines and that the requirements were delivered on time to meet the business needs.
• Used Rally for project tracking, writing user stories, bug tracking and reporting
• Performed requirement analysis including data analysis and gap analysis.

Technologies: Rally software, Cisco Jabber, MS Outlook, MS Visio, MS Excel, WebEx, Snagit.

Sr. Business Analyst

Confidential, Minneapolis, MN

Responsibilities:

• Utilized agile software development methodology SCRUM as a lightweight process we used to manage and control software and product development.
• Participated in the research and gathering business requirements through conducting surveys, interviews and JAD sessions, decision making and User Acceptance Testing (UAT).
• Used Scrum Practices like documenting User Stories, facilitating Story Point discussions to analyze the level of effort on project specifications.
• Contributed to the definition of scope, preparation of work plans and definition of business requirements.
• Work with architects in the team to design SRS.
• Developed business process models in Agile modeling to document existing and future business processes.
• Resolved production incidents via ServiceNow tickets.
• Assisted the project manager and scrum master with tasks related to project management.
• Helped the project manager with making the project charter.
• Also made Data Flow Diagram to provide a better understanding to the team members.
• Designed and developed UML Diagrams-Use Case Diagrams, Activity Diagrams, Sequence Diagrams, Class Diagrams and web page mock-ups using MS Visio.
• Wrote SQL Queries to fetch complex data from different tables in remote databases using joins, database links and Bulk collects.
• Created Business Area Analysis documents.
• Incorporated User Stories in different release plans for the sprints.
• Assisted project managers in the development of weekly and monthly status reports
• Designed the business requirement collection approach based on the project scope and SDLC methodology.
• Kick off/ initialize projects with business stakeholders.
• Assisted the product owner and scrum master for doing backlog grooming.
• Conducted grooming sessions with business and IT team.
• Worked with scrum master to prioritize the user stories and in sprint planning.
• Also, used HTML and CSS extensively for developing front end side.
• Perform extensive Data Analysis, Data Requirement Analysis and Data Mapping.
• Conducted Gap Analysis during the review of the Compliance items for improved future audits
• CreatedData Mapping Documentsand wrote transformation rules.
• Developed Use cases, created and modified the application test plans/test cases and test scenarios.
• Extensively used MS Excel and software package applications as well.
• Effectively translated business analysis requirements into appropriate data hierarchies, organizational form and technical specifications.
• Used JIRA for project tracking, bug tracking and reporting
• Performed requirement analysis including data analysis and gap analysis.
• Used Confluence for collaborating work amongst team members.
• Responsible for identifying and documenting business rules, created detailed Use Cases and conducted User Acceptance Testing (UAT). Developed the test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge.
• Ensured that the product was delivered on time to meet the business needs.
• Thoroughly reviewed the sprint reports to understand the impacts and the team velocity.

Business Analyst

Confidential

Responsibilities:

• As a Business Analyst, liaised with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards.
• Participated in Sprint Kickoff, Sprint Planning, Sprint Review meetings as well as in daily standup meetings.
• Performed requirements analysis along with the creation of Use Case Scenarios.
• Responsible for understanding client business needs for Consumer Retail/On-line Shopping Experience (Registration, Order Management, Categories/Genre, Products/Bundles, and Policies.
• Responsible for Documentation in each phase of the SDLC and followed Agile methodology with Scrum
• Prepared Software Requirement Specifications (SRS) and was involved in the preparation of the Functional Specification Document (FSD)
• Worked on different applications with SSO for access to multiple systems
• Worked with Solution Architect to find the best solution/path for the requirements.
• Followed the UML based methods using MS Visio to create Business flow diagrams, Use Case diagrams, Activity diagrams.
• Managed dependencies between the IT team and other impacted areas
• Helped the developer team on front end part using HTML and CSS.
• Overseeing the development, testing-QA, and implementation of the technical solution, and validates the final product satisfies the defined requirements.
• Worked closely with the project management team to analyze and consolidate requirements to improve decision making and efficiency as part of business intelligence analysis.
• Successfully conducted JAD sessions to gain important input from various stakeholders.
• Performed the GAP Analysis and Impact Analysis for all business requirements having an impact application.
• Worked on reducing the risk by resolving defects with business and IT team.
• Developed presentations, spreadsheets, agendas and other documents to present to internal work teams and executives.
• Facilitated story grooming sessions.
• Used Adobe sites and Adobe Creative Suite experience in enhancing websites.
• Actively involved in responsive design approach meetings to make the portal website provide easy reading and navigation across various devices.
• Facilitated sprint planning and prioritizing user stories with the product owner and scrum master.
• Used JIRA for writing User Stories and executing them.
• Worked with SQL queries.
• Worked with package applications such as MS Office and Adobe Assets Experience Manager
• Worked on Rally to ensure the progress of each Sprint.
• Ensured that there is no bug in the application.
• Ensured all applications were tested for functionality in production.
• Ensured that the deadlines were met.
• Was involved in aligning the website to accessibility guidelines to meet the requirements of Section 508 of the Rehabilitation Act.
• Reviewed the sprint reports to understand the implications and the metrics.