CORE COMPETENCY

• Over 10 years of experience in project management, business analysis, customer engagements, and software development methodologies Agile and Waterfall with onsite/offshore coordination.
• Industry experience includes Healthcare, Insurance, and Financial Services.

PROFILE SUMMARY

• Managed medium and high complexity projects with cross functional teams that included onsite and offshore resources consisting of Business Analysts, Quality Analysts and Developers.
• Expertise to blend business and technical knowledge with leadership skills to achieve strategic project goals defined in project charter and tracking key KPIs like Schedule, Quality and Risk Score.
• Recognized by users/clients for technical expertise, project management and implementation abilities.
• Designed and implemented information distribution plan ensuring stakeholders have an opportunity to review all deliverables in an informal arena prior to submission for policy and procedural clearance.
• Demonstrated excellent stakeholder's expectation management and problem solving skills with IT and business leaders including executive sponsor, VPs and directors from IT, Compliance, Operations, and Accounting departments.
• Excellent communication and presentation skills with ability to work as a team player as well as independently handle assignments.

SKILL SET

• Managerial: Project planning, Inter-divisional coordination, Requirement management, Defect and risk management, Time management budget tracking, Quality Assurance management, Onsite-Offshore coordination
• Project Methodologies: SDLC Lifecycle Agile, Waterfall, Monthly and Weekly Status Reports
• Tools: MS Office Suite Word, Excel, Microsoft Project, Visio, PowerPoint SharePoint, AtTask, CaseComplete
• Technical: Java J2EE Technologies - Servlets, JSP, JSF, Struts, Hibernate, Spring, XML, HTML, JBoss Drools, jBPM, Alfresco CMS
• Database: MS SQL, Oracle, MySQL

PROFESSIONAL EXPERIENCE

Confidential

Project Manager / Sr. Business Analyst

Overall Responsibilities:

• Managed various strategic IT projects initiatives which aligned with CareCentrix's mission to provide lower healthcare costs high quality service to its patients at home
• Led cross-functional teams of 10-15 members to ensure successful timely deliveries of many critical projects
• Created and managed project management plan, project scope, risk, resource allocation and overall execution.
• Improved change management documentation and reporting
• Conducted weekly meetings with business owners to analyze, provide options and prioritize production issues.
• Prepared weekly status reports for senior management to review
• Coordinated with offshore and onsite development team and SMEs to facilitate development of production issue fixes, production deployment in timely manner
• Conducted JAD sessions with SMEs, for functional specification document FSD and requirement traceability matrix.
• Effective fulfillment of liaison duties between business teams and the technology group, through defined processes.
• As a Business System analyst, gathered and analyzed requirements to create business requirement document BRD Conducted GAP Analysis and feasibility study and performed impact analysis for proposed enhancements and production support.
• Ensure project success through proactive direction and mentoring of the development team

Confidential

Role: Project Manager

Responsibilities:

• Managed an overall team size of 15 cross functional team members across Application Development, Data Management, Quality Assurance, Business Users and Infrastructure for successful delivery of the project
• Responsible for stakeholder management and alignment among IT and Business teams
• Conducted JAD session with business sponsors providers and BA team to gather project requirements
• Created weekly status reports and communicated project updates on weekly basis with stakeholders and business sponsors

Confidential

Role: Project Manager

Responsibilities:

• Responsible for the overall project management of client's ICD-10 readiness and implementation activities
• Engaged appropriate stakeholders to drive the creation and achievement of all project milestone deliverables facilitated review and approval processes with ICD-10 executive sponsors.
• Coordinated testing of ICD-10 readiness with external payers and providers.

Confidential

Role: Project Manager

Responsibilities:

• Responsible for coordination with providers payers for 5010-readiness requirement gathering as well as testing
• Facilitated and participated in JAD sessions to gather project requirements with Stakeholders business sponsors.
• Conducted weekly project status meetings with Stakeholders, Technical, Business QA team.
• Managed controlled risk logs risk analysis change request management, issue resolutions
• Coordinated production deployment activities

Confidential

Role: Project Manager

Specific Responsibilities:

• Organized and utilized web helpdesk ticketing system to improve production issue tacking resolution system
• Educated business users, supervisors, development and QA team about the new web helpdesk process to create and submit ticket for any production issues.
• Conducted weekly meetings with business users to analyze, discuss, prioritize production issues and provide solutions
• Conducted daily standup meetings with development QA team for status updates on ongoing production issue fixes and determine QA/UAT schedules.
• Followed up with business users for closure of production issue tickets on successful implementation of solution on production.
• Created customized reports for business users and senior management to review the production issue status on weekly basis

Confidential

Role: Project Lead/Sr. Software Developer

Responsibilities:

• Requirement gathering and analysis. Coordinated and managed application development activities Research on Alfresco customization worked on custom content types, aspects, custom actions and rules, Alfresco web client API, Webservices API
• Software Developer for the IDM web application.
• Responsible for customization of Alfresco as per the client needs and deploying the application on application server Production support activities.

Confidential

Role: Project Lead/Sr. Software Developer

Responsibilities:

• Requirement gathering and analysis
• Coordinated managed application development activities
• Responsible on Liferay customization and custom portlet development Alfresco Customization
• Handled development, production deployment, integration Production Support maintenance.

Confidential

Role: Software Developer

Responsibilities:

• Lead application developer
• Unit testing, production deployment support

Confidential

Software Developer

Responsibilities:

• As a Project Coordinator, handled communication between project team and client
• Responsible for requirement gathering from client and requirement analysis.
• As Software Developer, developed and deployed web application changes enhancements on production.

Confidential

Role: Junior Associate Software Engineer

Responsibilities:

Handled development of web application Unit testing Production deployment Support