SUMMARY

• Over 4 years of Experience as aBusiness Analyst; with more than 2+ years of expertise inKronosWFC, Sound knowledge in workforce management, Kronosapplication implementation,businessanalysis, trouble - shooting, upgrades, and production support.• Hands-on experience with WFC version 8.0 and 6.3v with good understanding of time clocks 4500, In-touch.
• Expertise in Compiling reports, statements, and summaries related to time-keeping and submit them to appropriate internal customers
• PerformsKronosupgrades, tests on newly developed pay rules, troubleshoots existing pay rule configurations, opensKronostickets as needed withKronosGlobal support.
• Experience including implementation ofKronosWorkforce Center Timekeeper, Scheduler, Connect/ Workforce Integration Manager, Data Collection Manager/Workforce Device Manager,Kronosterminals.
• Good knowledge on variousKronosmodules like Workforce Timekeeper (WTK), Accruals, Scheduler, Attendance andKronosWorkforce Central upgrade.
• Expertise in UML (class diagrams, object diagrams, GAP Analysis, use case diagrams, state diagrams, sequence diagrams, activity diagrams, and collaboration diagrams) as a data analysis methodology for application functionality designs
• Gathered user requirements from clients and facilitate information to our QA team to ensure that test plans are composed and executed properly.
• Installed, configured, and testKRONOSWorkforce Central which include expertise in Workforce Forecasting, Scheduling, & Time Capture, Workforce Timekeeper, Accruals.
• Expertise in defining and documentingBusinessprocess flows creatingUse Cases, User Stories, JAD, JAR, BRD, and FRD. and "As-Is" & "To-Be" processes.
• Experience in data collection from multiple sources, interpretation, presentation, and management of reporting and decision making.
• Experience in working with off-shore teams and ability to work in a deadline oriented environment and ability to do multi-tasking with little inputs.
• Excellent written and oral communication skills, presentation skills, analytical problem resolution skills, leadership, strategic planning, organizational and Interpersonal skills.

TECHNICAL SKILLS

• Work Force Central (WFC)
• SDLC
• Workforce Interface Manager (WIM)
• User Acceptance testing (UAT)
• MS Visio
• Negotiation
• Delegating
• Global outlook
• Requirements gathering Agile-Scrum
• As-Is & To-Be analysis
• Accruals
• Labor Levels
• Display profiles
• Payroll
• Labor levels.

PROFESSIONAL EXPERIENCE

Business Analyst

Confidential - Boston, MA

Responsibilities:

• Worked on environment configurations necessary to successfully develop, deploy and maintainKronosinterfaces integrating HRMS (PeopleSoft), and Clocks likeKronos4500, In - touch.
• Worked on creating and managing Pay rules, pay code distributions, work rules, breaks and all related block components for Pay policies.
• Involved in the production support activities forKronosapplication in Time and attendance, Absence management and Accruals modules.
• Have worked on the new accrual setup, related changes (process profiles, access profiles, interface changes), Employee Migration to new accrual plans and Oracle tokronosinterface changes from end to end for 2017.
• Have involved in the configuration of Holidays for 2017, access profiles, display profiles and understand core user essential functions including Time card maintenance, Hyper find queries, reports, exceptions, schedules.
• Involved in thekronosInterfaces modification/deployment for employee process profile update and accrual plan changes.
• Gathered the Clients AS-IS time keeping (Kronos) and payroll (Benefits) functionality, analyzed to map with Oracle Best Practice and designed TO-BE document.
• Involved in generation and execution of SQL queries with the Payroll coordinators to gather the requirements and implement them in theKronos.
• Have worked on setup configuration inKronosand Oracle HRMS for new companies acquired.
• Have fixed the issues with licenses, accruals and time period for LOA employees.
• Have worked on configuring pay rules for Field employees and Contractors.
• Have developed and implemented a view inkronosto calculate the Total number of hours worked in a year for all the employees and registering it in Oracle.
• Have fixed major issues with Employee missing accruals, accrual mismatch and Carryover balances by providing the data fixes.
• Have independently handled the production support issues/tasks raised by thebusinessusers and from the ticketing system.
• Have worked on HR Employee information maintenance from Oracle PeopleSoft toKronos.
• Have worked on developing and modifying, registering of few reports in oracle and HRMS modules.

Environment: Work Force Central (WFC), SDLC, Workforce Interface Manager (WIM), User Acceptance testing (UAT), MS Visio, Negotiation, Delegating, Global outlook, Requirements gathering Agile-Scrum, As-Is & To-Be analysis, Accruals, Labor Levels, Display profiles, Payroll, Labor levels.

Business Analyst

Confidential - Chicago, IL

Responsibilities:

• Performed several aspects of Project including managing Schedule, gathering requirements, creating training materials, sending written communications, and presenting deliverables to stakeholders
• Setup and lead requirement gathering meetings and with stakeholders, also document and share the minutes of meeting
• Collaborate with clients and facilitate workshops, interviews and observe the end users. In conjunction, use techniques that provide more precise information like prototype and scenario building
• Created UAT scripts and helped the stakeholders to execute them.
• Analyze, organize and document requirements, create process flow diagrams using MS Visio
• Built swimlanes using Microsoft Visio for as - is and to-be process flows depicting their process for stakeholders
• Creating Use Case diagrams and Activity diagrams to depict the interaction between the various actors and the system in Microsoft Visio for theBusinessUse Case and System Use Case
• Created various reports (summary reports, matrix reports, pie charts, dashboards) and setup report folders to authenticate users based on their profiles (permissions).
• Create final product documentations, achieve records and document project lessons learned
• Clarify doubts, concerns regarding the solution to be developed
• Gain acceptance/approval of the deliverables from the client
• Participate in weekly team meetings to provide status updates
• CreateBusinessRequirement Documents, Functional Specifications Documents and Technical Design Documents.
• Worked on creation of Project Charter during initial stages of the project.
• Create Traceability matrices, erform data validation using MS Excel
• Worked on ETL- Extract, Transform, Validate tool data to .CSV and xl file and perform data analysis
• Working on Change Management from AS-IS process TO-BE process. And perform GAP analysis between the processes with stake holders.
• Requirements Gathering & Analysis always ensured HIPAA Compliance Auditing.
• BuildBusinessCases with stake holders
• Analyzing with the team to choose the best route to guide stake holders from AS-IS to TO-BE process.
• Working On Asset Inventory Tracking tool to track the data flow.

Environment: Agile / Waterfall, MSOffice (Visio, Word, Excel and PowerPoint), SharePoint, Service Now, Kronos.