SUMMARY

• 8 years of experience as a Business Analyst, adept at using technical knowledge, business acumen and excellent communication skills to solve problems and take advantage of business opportunities.
• Experienced at managing all aspects of software development life cycle SDLC including analysis, design, implementation, testing, and go - live support.
• Expertise in Project Management, Project Coordination, Resource Allocation, Team Management, Scheduling, Estimation, Contingency Planning, Disaster Recovery planning.
• Deep understanding of AGILE(SCRUM), Kanban, Iterative and Waterfall and other SDLC methodologies.
• Thorough understanding of blended approach between SCRUM, Agile and Kanban methodologies.
• 4 years of experience in teh areas of Software development life cycle including analysis, design, development, testing, and implementation.
• Expertise in review of Project Deliverables, documentation and coordination with business & technical stakeholders.
• Experience in facilitating Joint Application Development (JAD) sessions with IT groups and conflict management with project team members.
• Created, reviewed and updated documents capturing teh viewpoints of organization resources, stakeholders as well as end users
• Expertise in Business Modeling using MS Visio, Rational Rose and proficient in creating Wireframes/ Mock- up Screens for designing prototypes
• Extensive hands on experience in Microsoft SQL Server, My SQL, R Studio, and Tableau.
• Proficient in creating UML, BPMN diagrams for Business Process Modeling: Use Case Diagrams (UCD), Activity Diagrams (AD), Sequence Diagrams (SD), Data Flow Diagrams (DFD), Flow Charts (FC), Traceability Matrix, Data mapping and Wireframe designs and Prototypes.
• Strong understanding of OBIEE design and development, experience with ETL process using various transformations, data migration and gathering reporting requirements.
• Competent in maintaining Test Matrix, Traceability Matrix and performing Gap Analysis by identifying existing technologies and documenting teh enhancements to meet teh end state requirements
• Developed Test Cases & Test Plans with extensive use of HP ALM & Clear Quest
• Extensive experience in Data analysis, Data Management, Data Warehousing, Data Extraction and Transformation, Data Visualization, Data Mapping, Data Validation.
• Experience in directly collaborating with various stakeholders like business clients, business users, and Project managers, QA leads to create optimum solution and make recommendations for process improvements.
• Organized Requirements Workshops, Structured Walkthroughs, Brainstorming sessions, Personal Interviews and Team Building activities
• Expertise in various types of testing including unit, integration, functional, system and performance testing
• Strong business acumen, expert excel spreadsheet user, excellent communication, Critical thinker, great interpersonal skill, open/flexible, excellent problem solver, detailed documentation, training teh end user through teh life cycle
• Willing to relocate: Anywhere
• Authorized to work in teh US for any employer

TECHNICAL SKILLS

Operating Systems: Windows, Mac, Linux

Business modeling and requirement management Tools: MS Visio, MS Office Suite, Project, UML, Rational Requisite Pro, JIRA, Rally, Doors, PALM

Languages: HTML, C- language

Database: MS SQL Server, MS Access, Oracle

Content Management: MS - Share Point, Office 365

Testing Tools: Software Application Testing Life Cycle, HP ALM

Other Tools: Project, Share point, IBM Watson, IBM Data Stage, SAS, Mainframe, Tableau

Software Methodologies (SDLC): Agile Safe, Waterfall, Kanban, Scrum

Documentation Tools: Confluence/JIRA, MS Office Suite - Word, Excel, PowerPoint, Tableau

Requirement Management Tools: DOORS, Rational Requisite Pro, Blueprint Requirement Center

PROFESSIONAL EXPERIENCE

Business Systems Analyst

Confidential - Eagan, MN

Responsibilities:

• Teh Project involved automation of claims processing systems, implementing power MHS, intelligent data processing and management information systems and teh ability to track performance. This would help Confidential with its membership and claims, monitor performance of claims staff, quickly add new functionalities to key systems.
• Assisted in business planning & execution through leading a team of project manager, developers, consultant & delivered quality solutions to clients.
• Acted as a project liaison between partners, client organization & leadership.
• Managed four successful projects with varying scopes including business needs analysis, process improvement and full software design and implementation.
• Reduced project escalations and increased company's profitability by setting clear expectations at teh onset projects and proactively addressing potential risks and issues throughout.
• Analyzed data sets, performed data integration, warehousing, data quality services using informatica ETL tools.
• Demonstrated strong research ability and quick adaptability by gathering industry information and formulated analysis to support senior management decision making process.
• Worked extensively on EDI formats, EDI data extraction, EDI data mapping, EDI data analysis, claims processing, reading and understanding unprocessed EDI and provided teh right solution.
• Worked in various healthcare areas like Enrolment, benefits, claims, Medicare, Medicaid, implementation of HIPAA key EDI transactions.
• Involved in HIPAA gateway transactions 997/999 and converting HIPAA 4010 messages into HIPAA 5010.
• Integration and maintenance of Waterfall or Agile SD process; tailoring teh processes for a specific development environment (Waterfall/Agile(scrum))
• Possess an excellent ability in understanding teh business strategy with a high proficiency in analysis and process development
• Oversee user, functional, process specific requirements and procedures guiding preparations for Checklists and Standard Operating Procedures (SOPs) for all departments aligned with teh program
• Co-create a project charter with teh team, including teh definition of completion and success criteria.
• Defined overall project delivery approach, resource scheduling, and project deliverable(s). Skilled in dealing with both technology and business management
• Analyzed and reviewed Business and Functional requirement documents and teh technical specifications for HIPAA EDI transactions.
• Implemented HIPAA/EDI transaction sets like 834, 835, 837, 276, 277, 278, 820 and 997.
• Involved in impact analysis of FACETS adjudication system coz of change in EDI transactions.
• Performed quality control checks on teh EDI issues/ workflow for 837 me and P
• Oversee & Support User Acceptance Testing(UAT) for cross functional teams and departments
• Experience in providing organizational change management solutions in support of large-scale process/ technology projects and other departmental/organizational initiatives
• Coach to clarify assignments and deliverable(s); mentor others in project management practices and IT and Healthcare domain fundamentals; review quality of work and manages integration of team members' work
• Ensuring timely and accurate Reporting, Process & security compliance for all teh team members with existing Delivery Center and Client process controls, tools, and methodologies.
• Conducting workshops and interact closely with teh other teams to evolve with teh best and optimum process solution.
• Work independently and pro-actively in tracking and reporting issues. Handling escalations, channelizing resources, and conducting periodic reviews with Managers to identify teh process/product/services improvement requirements.
• Manage relationships with project stakeholders, including internal and external clients and vendors, keeping them informed of progress and issues in order to manage expectations on all project requirements and deliverable(s)
• Gather stakeholder input and rank teh top project risks in terms of total impact. Oversee Risk activities. Analyze risks, establish contingency plans and identify trigger events and responsibility for initiating mitigating action.
• Responsible for client management including stakeholder presentations, setting expectations and meeting deliverables), coordinating and facilitating meetings, Requirements Workshops, Structured Walkthroughs
• Support "process adoption and process improvement" brainstorming for upcoming cycle(s)
• Ensure high resource utilization for self and others. Involved in teh Appraisal process for all teh team resources.
• Manage and communicate a clear vision of teh project's objectives, and motivate teh project team to achieve them; create a project environment dat enables peak performance by team members.

Environment: Microsoft Project, JIRA, Informatica ETL tool, Curam, IT Service Management tools, MySQL, MS Office Suite, Visio, Business Object Reports

Business Systems Analyst

Confidential - Des Moines, IA

Responsibilities:

• Responsibilities: - Played key role in System Development Life Cycle (SDLC) Process consisting of: Design and Gap Analysis, Business Requirements, Systems Requirements, Test Criteria and Implementation to has teh outputs of project dealt with teh automation of correspondence directed to Insurance policy owners.
• Involved in requirement gathering and database design and implementation
• Enhancing supporting documentation (policies, frameworks, standards, methodologies, and modeling documents) to demonstrate compliance with teh Basel II Accord.
• Facilitated Joint Requirement Planning (JRP) sessions with SMEs in understanding teh Requirements pertaining to Loan Origination to Loan Processing.
• Helped Capture teh requirements based on Basel II Internal Ratings Based approach (IRB); allowing certain extent on estimation of credit risk.
• Excellent in Developing and evaluating Business Process Models.
• Created Requirement Traceability Matrix linking Business Requirements to Functional requirements and theirby to Systems Requirements.
• Performed Data mapping between source systems to Target systems, logical data modeling, created class diagrams and ER diagrams.
• Planned and defined Use Cases; created Use Case diagrams, Scenarios and Use Case Narratives using teh UML methodologies.
• Coordinated with Data Analyst, ETL and UI interface Developers.
• Developed User Accepting Testing (UAT) plans and test cases based on teh business requirements/System Requirements.
• Knowledge of Mortgage payment risk, Risk Analytics for MBS, Loan Servicing, Foreclosure, Loan Origination, MBS, CMBS, and Secondary Mortgage Market.

Environment: RUP, UAT, Microsoft Office 2003 Professional (Outlook, Word, Excel, Visio, Access), Microsoft SharePoint 2003, UNIX, SQL, PL/SQL.

Business Analyst

Confidential

Responsibilities:

• Responsibilities: -Assisted senior analyst to refine requirements, drafted Business Requirement Document, and Co-Authored Functional Requirement Document.
• Responsible for complete project documentation and served as a liaison between teh business team and teh project team by assisting in identifying, understanding, and documenting their business needs.
• Requirement gathering, Business Process flow development, and Business Analysis.
• Created and maintained a project schedule using MS Project showing all target dates (deliverables).
• Designed Test Cases and Executed Test Cases.
• Prepared Test Data.
• Producing required documentation.
• Actively participated in technical and design sessions.
• Involved in writing SQL Queries, Stored Procedures, Triggers, Views, Cursors, Joins,
• Constraints, DDL, DML and User Defined Functions to implement teh business logic.
• Extracted data from database and export to Excel files.

Environment: RUP, HL7, Business intelligence (BI), Business Objects (BO), Mainframe, Rational Rose, Requisite Pro, MS Visio, RUP, MS Project, SQL, MS Access, MS Office.