SUMMARY

• Around 7.5 years of experience in business process analysis, business requirements modeling and development of Web Based, and Client/Server applications in diverse business domain of Insurance and Banking domain Industry Sector.
• Proven track record in complex and capital - intensive global industries, delivering value and innovation by performing Requirement &Risk Analysis by fabricating Business Process Model (BPMN) and Technical Documentation.
• Working around the constraints posed by legacy systems, helping stakeholder teams perform cost benefit analysis and thus creating alignment between stakeholders from multiple levels of the organization.
• Value goal-setting, decision-making, attention to detail, and accomplishing results.Comprehensive experience in analyzing operations to maximize efficiencies and reduce costs.
• Knowledge and experience in statistical analysis of data and the presentation of results through Word, Excel, and PowerPoint.
• Senior Business Analyst with extensive experience in requirements gathering, applications training, data/process modelling and leading UAT.
• Proficiency in conducting JAD (Joint Application Development) sessions with Stakeholders and Business Partners to resolve issues.
• Excellent understanding of Financial Instruments and different Software Development Life Cycle (SDLC) models like Iterative Waterfall, Agile (Kanban, Scrum, Extreme Programming, Test Driven Development)
• Worked in all phases of Agile Methodology (SDLC), including project preparation/scoping, user story, development, testing and go-live procedure.
• Extensive experience in gathering User and Business Process Requirements and creating Business Requirement documents (BRD), Use Cases, User requirement Specifications (URS), Functional Requirement Specifications (FRS), Requirement Traceability Matrix (RTM).
• Experienced with end user interfacing,productlogowners, Stakeholders status reporting, client interfacing, creating and improving business requirement documents(Functional, non functional, technical specs)
• Facilitated sprint planning, release planning, daily stand-ups, stakeholder’s demos and sprint retrospective
• Proven ability in area of Acquisition, Procurement and Eliciting business requirements with client needs.
• Expertise in preparing and managing Requirement Artifacts such as Business Requirement Document (BRD), Functional Specification Document (FSD), Project Plan, Presentation slides and UAT documents.
• Proficient in facilitating Joint Requirement Planning (JRP) sessions with Business User Groups, conducting Joint Application Development (JAD) sessions with IT Groups and Conflict Management with Project team.
• Hands on experience with UML, Use Case Modeling, Swim-lanes, Entity Relationship (ER) Diagrams, Conceptual Diagrams and Requirement Traceability Matrix.
• Excellent Interpersonal and communication skills, efficient time management and organization skills, multi-tasking skills and the ability to work under pressure environment and to meet deadlines.
• Strengths include general ledger, financial statements, financial analysis, budgeting, forecast management, and internal reporting.
• Strong analytical well developed initiative and risk taking skills. Coordinate, implement, and monitor special projects within assigned area of responsibility; perform complex research and analysis of new programs, services, policies, and procedures; prepare and present reports

TECHNICAL SKILLS

Key Skills: Business and Data analysis, Project Management, Design, QA

SDLC Methodologies: Agile/Scrum, Waterfall

Languages: HTML and XML

Concepts: Data warehousing, Data Mining, ETL, SQL Queries, Reporting

Database: SQL SERVER 2005/2008, Oracle, MS Access

Project Management Tools: Excellent in Microsoft Project, Excel, Word, PowerPoint, JIRA

Modeling and Design Tools: Strong in Microsoft Visio, InfoPath, Smart Draw, Wireframe Sketcher

Business Intelligence Tools: Excel, Tableau, SQL Server Management Studio, SSIS, SSRS

Operating Systems: Macintosh, Windows Server 2003/2008, Linux/Unix

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Sr Business Analyst

Responsibilities:

• Conducted Requirements Gathering sessions with Portfolio Managers, Equity Research Analysts, Traders and SMEs.
• Involved in creating the BRD using SPS (SharePoint Portal Services) and Product Requirement Specification (PRD) for the system.
• Assisting the business team in Business Case Modeling.Worked on Use Case Modeling using MS Visio for preparing Functional Requirements Documents.Facilitated batch file transfers between Mainframe group.
• Built good configuration management practices like having an automated nightly regression build using Quick Test Professional.
• Organizing weekly Project Status and Task Review meetings.Created PowerPoint presentations and project updates using MS Project for management review.
• Managed Projects change request via change control process, providingSLCdeliverables as percompany IT policy and keeping it current with each scheduled release.
• Performed SWOT and GAP Analysis for new functionality requirements as well as prioritized them based on actual business needs.
• Facilitated JAD sessions and conducted peer review meetings periodically to keep track of projects milestones.Identified opportunities to use customer data to develop customer strategies and improve business performance.
• Assisted Project Manager in preparing the project schedules, milestone tracking, and resource allocation using MS Project.
• Undertook project risk management and business process analysis review of the implementation of different stages of the applications.
• Managed development of SharePoint site for aggregating information collected in InfoPath forms into a report in MS Word. Users would fill out status reports in InfoPath forms and submit them to the SharePoint site. A custom web part was developed to aggregate all the data from the InfoPath form library into one large XML file. The aggregated XML data would then be transformed into a Word file using Word XML.
• Prepares Sampling Methodology for the cycle. Using the SAS tool runs the sampling and output incsvformat from the Corporate Data Warehouse.
• Customized SharePoint site templates and menus. Collaborated with the QA team to ensure adequate testing of software, maintained quality procedures, and ensured that appropriate documentation was in place.
• Organized weekly project status meetings and created PowerPoint presentations and project updates using MS Project for management review.

Environment: Agile, MS-Office Suite, MS-Visio, UML, Rational Requisite Pro, XML,Rational Rose, Rational Clear Case, Rational Clear Quest, html, Asp, MS Window Server.

Confidential, Columbus, OH

Business Analyst

Responsibilities:

• Interacted with Users, Developers, Project Manager and SME’s to understand the business process, identify enhancements and gather Business Requirements.
• Create functional business specifications for all new features and enhancements to output related to Annuities in client-server based environment.
• Implement and maintain Property & Casualty (e.g. bug-fix, data integration, version release) systems of assigned customers.
• Performed SAT, UAT, Production testing, and Report and track the defects in HP Quality Center.
• Identified the Requirements by conducting stakeholder interviews, JAD Sessions, workshops and Created Business Requirements and Functional Requirements Document including specific Use cases.
• Used MS Word tool for documenting the Business and Functional Requirements.
• Conducts ongoing evaluations through release / sprint retrospections to ensure effectiveness ofAgile programs and recommends comprehensive training modifications as necessary.
• Created and maintained Business Use cases and System Use cases, Use Case diagrams, Flow Diagrams, Business Flow Diagrams (BPMN), Activity diagrams, Sequence diagrams throughout theSLCusing MS Visio.
• Worked with XML,CSVand other text formats on a daily basis.
• Analyzed and documented information system requirements and the corresponding impact on business processes using Rational ReqPro
• Converted the existing Requirements documents in old format to required new Format meeting the Team standards.
• Created Enhancement Requirements Document for new features/Change requests required for the Application.
• Created the Test Plan and Strategy which were reviewed with the business area for their feedback
• Developed Manual test cases, test scripts and test scenarios for the UAT.
• Involve in Business Process Optimization Techniques, Business Process modeling and Mapping.
• Associated extensive backend testing to verify correctness of the report data using SQL scripts and data comparison.
• Updated the User Manual based on new Enhancement Requirements in the Application. (UPS).
• Involve in Business Process Optimization Techniques, Business Process modeling and Mapping.
• Involved in research on data flow as a part of analyzing the requirements.
• Interacted with the development team in order to verify the feasibility of the new enhancements.
• Constantly interacted with the Development and Test Team to conduct Requirements Knowledge Transfer Sessions.
• Created RTM (Requirements Traceability Matrix) and managed all use cases and test cases matrix using MS Excel.
• Compared and analyzed the Test Results for every release. Had walk-throughs of SIT (System Integration Testing) results with UAT. Performed positive and negative testing on the application.

Confidential, Cleveland, OH

Business Analyst

Responsibilities:

• Extracted the Business Requirements from the end users keeping in mind their need for the application and prepared Business Requirement Documents (BRD) using Rational Requisite Pro.
• Involved in assisting the Project Manager in planning, scheduling, and controlling projects based on schedules and requirements outlined by the business.
• Asked detailed questions and noted the requirements to understand business rules, business process, business flow, stakeholders, and follow the SDLC standard of the business in project meeting.
• Daily involvement with the agile software development life cycle, documenting and working through systems issues as part of a business analysis team.
• Involved in creating business requirements document (BRD) and Functional Requirements Document (FRD) and translating them to technical specifications.
• Analyze, model and organize information in order to document software requirements for development efforts in adherence to PMO and System Lifecycle (SLC) standards.
• Conducted walk through sessions for Business Requirement Document (BRD), Functional Requirements Document (FRD) and Use Cases to discuss certain issues with stakeholders, Architecture, Design & Development teams.
• Applied UML to design Use Case Diagrams, Activity Diagrams, Sequence Diagrams in Microsoft Visio.
• Traced requirement traceability matrices (RTMs) and managed all components of the business requirements.
• Conducted weekly and monthly meetings to review the business processes, and update the team on project progress.
• Created and reviewed Detailed Design Specification (DDS) and Functional System Design (FSD) documents based on the information provided by the development team.
• Used various SQL commands like create, delete, update, left joins, right joins and full joins to update the database and retrieve data for analysis.
• Worked with the data stage team, validations, transferring and parsing (convertingCSVfiles into XML).
• Worked closely with the development team to create an Entity Relation Model (ERM) and conducted tests and analysis using SQL queries.
• Involved in Data Analysis & Mapping to track all data elements used in the application from the user interface through different interfaces to the target databases in which they are stored.
• Defined Test Cases, Test Scripts, analyzed bugs in concert with QA/Development teams to fix errors and verify User Acceptance Testing (UAT).

Environment: Business Analysis, Waterfall Methodology, Technical Project Management, MS Visio, MS Office Suite, MS Excel, JIRA.

Business Analyst

Confidential

Responsibilities:

• Played key role in System Development Life Cycle Process consisting of: Design and Gap Analysis, Business Requirements, Systems Requirements, Test.
• Understood client's existing business and technical ecosystem, and gathered functional and nonfunctional requirements
• Contributed to the delivery of several web and mobile application products with large scale clients
• Extensively used Agile and Waterfall methodologies for business analysis
• Did requirements gathering, project planning, and quality assurance testing
• Was Responsible for creating business solution architecture in the delivery of web Applications
• Collaborated closely with technical and management team to brainstorm and design solutions to meet client's needs that are consistent with their brand.
• Performed Business process gap analysis and managed requirement change
• Acted as a subject matter expert within the internal team conducted Training sessions
• Managed and Coordinated with developers and clients in the development project valued at USD 30000 per annu
• Documented functional requirements as use cases and other formats to translate requirements for developers, also created process flows to help in understanding business and system workflows, such as business operations, integration of systems and passing of data information, etc.
• Used Test Director and HP Quality Center for updating the status of all the Test Cases & Test Scripts that are executed during testing process.
• Assured that all Artifacts are in compliance with Department'sSLCPolicies and guidelines.
• Conducted and lead discovery workshops with client stakeholders to define scope of project
• Business Requirement analysis, Architecture design, resource plan, solution design and documentation
• Interacting with various clients to provide business solutions and decide on timeline for project completion
• Performed gap analysis to ensure all deliverables (functional specs, wireframes, technical documentation, etc.) are aligned.
• Participated in QA testing activities and reporting of defects.
• Produced customized user guide materials and facilitated training sessions with client in order to help client stakeholders with change management and educating them on how to manage their new website post launch.