SUMMARY

• Over 8 years of experience as a Business Analyst wif successful delivery of multiple projects.
• Having a detailed and thorough understanding of various industries including Health, Pharmaceutical, banking and insurance sectors.
• Extensive experience in making strong business relationships to gather business requirements and deliver technical solutions.
• Excellent understanding of team management and extensive experience of working wif teams.
• Strong analytical, verbal and written communication skills.
• Utilized techno functional skills to provide executive management teh development and implementation of interactive business tools and strategic analysis, vital for use in decision - making.
• Working knowledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases like Requirements, Analysis/Design, Development and Testing.
• Use case Development, UML Modeling using Rational Rose, requirements management in Requisite Pro.
• Developed Use Case Diagrams, Class Diagrams, Sequence Diagrams, Collaboration Diagrams, State Diagrams and Activity diagrams using UML to make users and developers understand teh system. Created wireframes/mockups for user’s convenience.
• Worked wif Elicitation techniques like interviewing, questionnaires, brainstorming, focus groups, prototyping, cost/benefit analysis and risk analysis.
• Thorough understanding and ability to apply Rational Unified process (RUP) and Agile methodologies (Scrum) to software enterprise initiatives.
• Experience in conducting JAD sessions, project meetings, reviews, and walkthroughs and customer interviews.
• Involved in revising existing systems and procedures to correct deficiencies and maintain more effective data analysis & handling, conversion, scheduling, multitasking of functions, tasks input/output requirements and storage.
• Excellent problem solving, analytical, judgment, organizational and leadership skills. Strong Project management skills including strategic planning, problem solving and decision-making abilities.
• Possess excellent written and verbal communication skills coupled wif good inter-personal skills.

TECHNICAL SKILLS

Business Analysis Tools: RUP, Rational Rose, Rational Requisite Pro, MS Visio,Enterprise Architect

Change Management: Rational Clear Quest, Rational Clear Case, Test Director

Databases: Oracle 10g/9i/8i,Ms Access2000,MS SQL Server 2008/2005/2000

Methodologies: SDLC, RUP, Agile, UML, SWOT, Cost/Benefit Analysis

Office Tools: Microsoft Office XP Professional (MS Excel, MS Word, MS Power PointMS Project, MS Outlook)

Languages: HTML, Teradata, SQL Plus, Pascal, XML, C and C++,Oracle

Operating Systems: Windows XP/NT/2000/98/95,UNIX, Linux

PROFESSIONAL EXPERIENCE

Confidential, Omaha, NE

Sr Business Analyst (IT)

Responsibilities:

• Reviewed Business Requirements Documents (BRD) created by teh business and conducted peer reviews to make sure teh document is ready for teh IT to create teh Supplement Specification.
• Gathered System requirements and Business rules based on teh Business Requirement Document (BRD) and came up wif teh Supplemental Specification (Supp Spec), System Requirement Specifications, Data Specifications, Mapping specifications document for teh system analyst and teh QA team.
• Highly involved in teh Phases 1 through Phase 3 of teh SIMP process. Provided input for concept planning and also provided work estimates.
• Used MS Visio and Enterprise Architect to create work activity and process flow diagrams for teh business, teh development team and teh Quality analysts.
• Evaluated critical information gathered from multiple resources and decomposed high level information in to details and also interpreted and presented information from a low level to a general understanding.
• Assisted in teh facilitation of team and client meetings, conducted brain storming sessions, business interviews and made sure teh requirements were gathered in an efficient manner.
• Analyzed and used User stories and Use case diagrams to get a better understanding of teh business needs.
• Helped teh QA team to review test cases and tested cases using Quality center, reported defects and halped in resolving them wif teh halp of Production Support.
• Ran queries on Toad for Oracle and SQL Developer to retrieve information from teh tables and thus halp in documenting requirements from a system perspective.
• Learned to create Source schema, set up business rules and thus create Maps (Adeptia Mapping Tool) to be used in teh “Import specification” feature on teh Lincoln4Benefits.com (Customer Service portal) to accurately process files.
• Tested teh source files through teh five Macros created by teh LFG team in order for teh manual processing of teh incoming source files and used teh automated Macros when needed.
• Led teh collaboration between teh project team and teh Data & Integration team to understand teh various sources of data. Studied teh logical and physical models and gave teh project team direction on using teh Operation Data Store and Data Marts for sourcing data.
• Co-ordinated wif Third Party Vendors to set up their interface to enroll products sold by Lincoln Financial.
• Worked on transferring of data from Internal LFG systems as well as Third Party Vendors to Salesforce.com.
• Suggested easier ways to transfer data from TPV to Lincoln Financials Firewall and suggested process changes for efficient transfer of data.
• Conducted Feasibility studies to halp direct teh future path for projects.
• Prioritized teh requirements and documented them in teh “Requirements Manager”, updated if requirements changed and exported them from MS Excel to Quality Center for testing.
• Co-ordinated changes to HP-QC screens to make it suitable for teh Business Systems Analyst team.
• Helped wif designing teh Sharepoint Site for teh Business Systems Analyst team.
• Helped teh manager wif preparing team presentations to roll out process changes.
• Resolved IT tickets for teh Production Support Team.
• Helped designing Reports for teh business using Crystal Reports and routing teh reports to Third Parties through File Transfer Protocol.
• Attended IIBA conference and regular BACoE (Business Analysis Center of Excellence) Webinars as part of teh job to further my efficiency as a Business Analyst.

Environment: Oracle 11g, Oracle forms, JAVA, LINUX, Data stores and Data marts, PL/SQL.

Confidential, Bloomfield, CT

Business Analyst

Responsibilities:

• Gathered business requirements as per client specification
• Analyze business requirements and create Functional Specification
• Responsible for creating use case and data flow models
• Coordinated and Conducted JAD Sessions and meeting up wif teh deliverable of teh session wifin stakeholders, business users, application SME's, Project manager
• Managing meetings between clients, third party vendors, development teams and analysts.· Performed GAP impact analysis of business rules, business and system process flows, user administration, and requirements
• Use case analysis and sequence diagram analysis based on teh revenue cycle of teh health care organization
• Created documentation on Business Requirements (BRD) which explained more of scope of teh project, environment, methodologies and risks involved
• Developed System Requirement Specifications (SRS) concentrating more on teh interfaces, mapping, business rules and teh development of User Interface Layer
• Involved in establishing standards and guidelines for business process modeling and teh requirements specifications
• Gather requirements for Enterprise Data warehousing (EDW) for teh client reporting needs.
• Managed teh entire functional requirements life cycle using Rational Unified Process (RUP).
• Involved in documentation during various phases of development life cycle
• Analyzed teh risks involved in teh project and developed risk mitigation solutions, plans and converted to projects
• Prioritized teh requirements and documented them according to teh Requirement Traceability Matrix (RTM) using MS Excel
• Assisted ETL consultant in designing and creating teh database which stores teh data generated from Informatica mappings delivery of individual subject areas
• Used Informatica for extracting data from various sources systems
• Created use cases, use case diagrams activity diagrams and state chart diagrams using MS Visio
• Developed teh Test plan for quality assurance based on functional requirements
• Conducted UAT testing wif end users, in which alpha testing and beta testing in buffer phase of project
• Created test cases and test templates and guidelines to be used by teh QA team
• Trained business users and customers for new applications

Environment: UML, MS SQL Server 2000, Client - Server, Web - Server, SQL*PLUS, RUP, EDW, Informatica Power Center, QTP

Confidential, Princeton, NJ

Business Analyst

Responsibilities:

• Facilitated and conducted Conference Calls, JAD Sessions, Business Interviews wif teh business to understand teh functionalities of teh application, and different stakeholders and cross-functional units to gather business and functional requirements and converting them to technical requirements
• Prepared Preliminary Scope Statement document based on teh applications assessment. Documented teh functionality and delivered Functional requirements Document
• Good understanding of teh Pharmaceutical Preclinical Drug Development Processes of taking a new chemical lead through teh stages of Chemistry, Manufacturing and Control
• Worked wif teh Clinical Investigator and Operations Team on compliance and regulatory requirements coming from drug licensing and regulation authority FDA for Clinical Trials of drugs and pharma products
• Gained knowledge of teh Clinical Study Process and teh Competitive Intelligence Process following its associated information from teh Public Scientific Data Sources as Thomson Press Releases; elicited requirements and specifications per teh guidance
• Led client facilitation meetings to gather requirements (Inception phase), there after assisted tech leads in Analysis & Design of architecture using OOAD approach using UML & Rational Unified Process
• Performed system integration by way of various JAD sessions and facilitating design workshops wif teh technical development teams
• Facilitated collection of functional requirements from system users and preparation of business requirement documents dat provided appropriate scope of work for technical team to develop prototype and overall system
• Participated and facilitated different levels of discussions through JAD sessions, conference calls and business workshops held to plan business strategy
• Collected and documented business processes as well as business rules. Participated in teh identification, understanding, and documentation of business requirements, including teh applications capable of supporting those requirements
• Generated timely reports using crystal reports
• Used MS Project for project management, managed project resource allocations, planning and status updates to ensure efficient and responsive operations along wif senior management.
• Facilitated in teh overall management of projects including risk analysis and mitigation, status reports, client presentations, defining milestone deliverables and establishing critical success factors
• Prepare architecture diagrams using MS Visio to halp in understanding teh current and future architecture of teh application
• Performed business analysis and use case generation to provide basis for test scenarios, which were used to define test system requirements, and Test Scripts to test teh complete functionality of teh application and conducted UAT wif client interaction

Environment: RUP, UML wif MS Visio, MS Project, Rational Rose, Rational Requisite Pro, .Net, Java, HTML, Oracle, Crystal reports.

Confidential, Olathe, KS

Business analyst

Responsibilities:

• Extracted teh business requirements from teh end users keeping in mind their need for teh application, and documented it for teh developers
• Involved in Documenting/Executing business test cases and conducted User Acceptance Testing in teh presence of developers, development managers, and teh SME’s
• Gathered requirements for analyzing and designing multi dimensional reports using Cognos 8.2
• Attended high level system objective meetings and updated diagrams using MS Visio obtained a detailed knowledge of teh business process being followed in teh project environment
• Identified system integration requirements, coordinated teh collection and verification of business needs, and developed use case models for teh functional requirements
• Developed Traceability Matrix using Requisite Pro
• Documented functional requirements specifications
• Creating test plans, test cases according to teh BRD for different Line of Business
• Used OBIEE (Oracle BI enterprise edition) to analyze teh performance of individual and teams
• Ability to be an effective team player to work in conjunction wif other testers, BAs, developers and other team members
• Expertise in Analyzing Business specifications, designing and developing strategic Test plans, Test Cases, Test Scenarios, Test Reports for both manual and automated tests
• Creating test data, mandatory data scripts to be generated in database. Created and executed teh test cases to test teh functionality of teh application and evaluating Test Metrics for all teh test cases
• Involved in Integration Test
• Wrote Sql queries to verify teh system functionality and provided teh users wif teh needed data and information during operational phase
• Involved in Preparing teh Defects Reports and prepared teh final reports and Test summary reports
• Status reporting for test execution, defect resolution, productivity and bug statistics

Environment: MS Visio, Rational RequisitePro, Rational Rose, UML, MS Project, SQL, Windows 2000, Mantis Bug Tracking tool, OBIEE, Cognos 8.2

Confidential

Business Analyst

Responsibilities:

• Performed business analysis, requirement specifications, and project planning in UML using Rational Unified Process
• Worked wif teh team to implement new projects and enhance existing processes, to migrate data from source systems to teh configuration files dat control various financial analysis tools.
• Conducted highly interactive JAD sessions wif Project’s stakeholders such as users, QA Analysts, and Project Management Team
• Developed use-cases for teh system wif special emphasis on defining Parent-child use case hierarchy as well as supporting Extension and Inclusion Use Cases as derived from teh base Use Case Using UML as a standard
• Performed feasibility study and cost/benefit analysis using NPV and ROI methodology.
• Authored Data Flow diagrams, Sequence diagrams and Business models wif special detail to Sub-Processes from Level2 diagrams
• Provided effective feedback to Operational Risks and leveraging Cost-Effective Solutions vs. Existing Risk Solutions
• Provided analytical support to Asset Management teams
• Involved in requirements change management and reviewed ECR forms
• Provided key features, such as file format importers and exporters, impact and traceability analysis and inter-module linking tools to RequisitePro
• Worked on GUI, Web Testing and Database Testing (Oracle/SQL Server/DB2, MS Access/MS Excel) and validate teh application against teh database using SQL
• Managed project timelines and resource allocation
• Created and implemented test plans, test cases and scripts based on technical specifications and business requirements for various phases of testing
• Worked wif QA testing team to design test methods to verify teh applications functions of consumer loan, home equity, refinance and commercial loan activities
• Facilitated regression, integration and system testing on teh corresponding enterprise level loan origination system (LOS) wif separate components for loan officers, processors and brokers
• Drafted test strategies and test plans to verify accuracy of teh functionality, security, fault- tolerance, performance and successful system integration
• Assisted in documenting User Manual and facilitate UAT and provide follow up to resolve teh issues

Environment: UML2.0, Rational ClearQuest, MSOffice, Oracle 10g, Windows XP, MS Visio

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Planned, Designed and analyzed teh stakeholder’s requests and requirements for teh implementation of teh project and converted them into Functional and Non-functional requirements.
• Analyzed and developed teh business applications used in teh Healthcare Organization.
• Business Process Re-engineering wif respect to Healthcare information systems.
• Functional Support for provider segment in HIPAA.
• Product up gradation for web enabled healthcare applications.
• Evaluation of teh global healthcare delivery systems.
• Had to study teh legislative implications on teh healthcare informatics systems.
• Consulting assignments wif IGSI (Investors Group Securities Inc.).
• Department Plans for Healthcare segment.
• Presales discussion and development of solution models for teh Healthcare solutions.
• Estimation and pricing of teh whole project.
• Involved in preparing a simple and detailed User manual and assisted training session of teh new and improved system.

Environment: UML, Microsoft Word/Excel/Office, SAP ERP, Windows 2000/2003

Confidential

Business analyst

Responsibilities:

• Involved in creating and enhancing requirements, analysis and design using Rational Tools (Rational Requisite Pro, Rational Clear Case, Clear Quest and Rational Rose)
• Analyzed and translated business requirements into system specifications utilizing UML and RUP methodology
• Implemented SDLC, which included requirements, specifications, design, analysis and testing utilizing RUP methodology.
• Used prototyping as part of Business Elicitation to build teh final product by gaining productive feedback from teh client throughout teh project.
• Completed teh full life cycle of teh project, including requirement analysis, design, coding and release.
• Involved in design of database structure and queries.
• Developed Business specification diagram so as to understand teh whole work flow.
• Developed activity and Use Case diagrams in MS Visio, so as to have a diagrammatic view of teh workflow

Environment: Rational Unified Process (RUP), UML, MS Visio, Rational Rose, Rational Requisite Pro, MS Project, MS Access, MS Word and MS PowerPoint.