Business Analyst Resume Profile

SUMMARY

Innovative technical professional with seven years of hands-on experience in business analysis and quality assurance. Outstanding ability to align business and technology needs. Exemplary record for advancing progress of application development projects to achieve ambitious functional, technical and strategic objectives. Proven ability to devise and implement process improvements utilizing Agile, Scrum and lean methodologies. Demonstrated aptitude for developing documentation with detail, speed and accuracy. Dynamic and detail-oriented professional backed by excellent communication abilities and experience interfacing with offshore resources.

Highlights of Expertise:

Excel Reporting and Dashboards

Business Rule Analysis

Business Process Modelling

Test Planning/ Release Planning

Business Case Development

Functional/ Non- Functional Requirements Gathering

Process Improvement

Project Plan

Communication

UAT

Documentation

Metrics

Technical Proficiencies:

Platforms:	Microsoft Windows 95/98/XP/7
Languages:	HTML, PHP, Java, VB.net
Applications Tools:	Microsoft Project 2010, Microsoft Visio 2010, Microsoft Office, Axure RP-7, RapidSQL, SQL/Server, HP QC, SecureCRT, SecureFX, Autosys, HP Quality Center 9/10/11 ALM , JIRA, SharePoint 2010, Hexawise, Mindjet MindManager, Confluence

Professional Experience

Confidential

Drive on-site software delivery, define business and technical integration requirements and provide the strategic recommendations about necessary updates for Capital Group Companies in support of mission-critical client projects.
Understanding Business need and performing gap analysis of client's IT Operations Projects, contributing towards achievement of strategic goals by making use of BABOK based business analysis techniques such as stakeholder analysis, decision analysis, organization modelling and data analysis
Gather and Translate business requirements from business users into functional and non-functional requirements specification and author detailed documentation including use cases and data flow diagrams for software development and testing teams interfacing with solution architects and vendors.
Generate right-sized development and testing strategies and plans in alignment with scheduling targets.
Perform risk analysis and ensure product quality based upon defect analysis and consulting upon improving process and functionalities of system
Collaborate with senior management team, interface with client stakeholders and orchestrate offshore resources
Conduct scrums for status, troubleshooting, defect management, and reporting.
Mentor and coach junior team members of global teams, and lead knowledge sessions.
Create Project Plans in MS Project
Create component prototype wireframes such as user interface, reports, workflows, etc. in Axure RP
Creates scripts for training all internal users, support personnel, and external customers
Serve as liaison between end-users and/or business-users and technical team members to facilitate communication and ensure an understanding of the requirements
Lead business analysis and quality assurance functions for HP Project and Portfolio Management Centre PPMC including SAP BO Reports. Cut test data setup production costs by 95 by innovating a macro-based tool to automate user record creation in Oracle database
Proved instrumental in business analysis and testing phase of key initiatives including Oracle Identity and Access Management suit, Remedy Incident Management and SharePoint 2010.
Elevated metrics-based test reporting productivity by launching new dashboard utilizing Excel incorporating quality center data
Perform UAT before every release, including End-to-End testing along with Data Validation

Confidential

Headed all phases of quality assurance activities for client software and system development projects of Lloyds Bank in London. Employed a wide range of test management tools to conduct system, regression, and interface testing. Prepared detailed metrics reports to serve as valued informational assets for clients and development teams.

Key Contributions:

Improved turnaround time for the QA life cycle by up to 20 through mastering the system and implementing time-saving strategies
Enhanced system stability by identifying bugs beyond the quality management scope
Played a key role in a strategic trade finance project, executing a two-phase process to complete system testing, database testing and product life cycle testing

Confidential

Completed comprehensive website development projects including complex back-end functionality and front-end design in fulfillment of client specifications. Assessed customer needs to compile relevant requirements and generated budget estimates. Liaised with account contacts to assess business needs and obtain appropriate approvals. Created demo websites for presentation to clients using Axure.

Key Contributions:

Innovated creative, interactive websites that provide extensive resources for tourists through visitdilli.com.

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