SUMMARY

• Business Analyst with 8 Years of experience in conducting and documenting the As - Is/To-Be processes, business analysis, data analysis, requirement analysis, business modeling and use case development using UML methodology.
• Business System Analyst with solid understanding of Business Requirement elicitation techniques, and experience in envisioning, representing and translating the product vision from the business sector to the software development by making critical contribution in varied domains.
• Comfortable with using various Requirement Gathering and Elicitation techniques like Story-Boarding, JAD, Brainstorming, Focus-Groups while interacting with project Stakeholders & User Groups
• Developed effective working relationships with client team to understand support requirements, develop tactical and strategic plans to implement technology solutions, and effectively manage client expectations.
• Assisted technical teams in analyzing and translating business requirements to ensure accurate understanding and application design.
• Coordinated with testing and Developer teams to Ensure product deliverables, functional specifications, logical and physical data design, UAT test plans, and completed solutions for their Prisma Payments project
• Diverse experience in distributed Client/Server and Web applications through all stages of the SDLC for Retail and Banking services with emphasis on Business Analysis, Gap Analysis and Quality Assurance of application software.
• Solid understanding of Data Warehousing, OLTP & OLAP concepts, data modeling, data quality, ETL and data mining, SQL & web services (Soap, Rest)
• Experience in the Quality Assurance Life Cycle (QALC) aspects such as creating Test Plans, Test Cases to perform different types of testing and validation.
• Extensive experience on creating business process models using work flow diagrams and system modeling using UML diagrams, Entity Relationship Diagrams, and Data-Flow Diagrams.
• Experience in dealing with tools like Rational Rose UML, Rational Requisite Pro, Rational Test Manager, Quality Centre, MS Visio, etc.
• Certified BASE/SAS programmer for SAS9. Trained on Base SAS and on SAS/Base, SAS/Macros, and Proc SQL.
• Experience in extracting data and creating SAS datasets from various sources like Oracle database, Excel and flat files using Import techniques.
• Expertise in using KEEP, DROP options in Data Step
• Extensively used the SAS Procedures like PROC SORT, PROC PRINT, PROC MEANS, PROC DATASETS, PROC CONTENTS, PROC FREQ, PROC FORMAT, PROC REPORT, PROC UNIVARIATE, PROC TRANSPOSE, PROC COPY, and PROC EXPORT.
• Strong experience in using IF-THEN/ELSE statements in Data Step.
• Strong Experience in SAS/Base, SAS/Macro, SAS/Graph, SAS/SQL, in Windows environment.
• Experience in creation & Validation of SAS datasets, Tables, Listings, Graphs and produced reports using Output Delivery System (ODS) and Summaries according to the requirements, Standard Operating Procedures (SOPs), Statistical Analysis Plan (SAP).
• Served as Mentor in Confidential ’s “Clip Lab Internship Program” for Data creation Assignment.
• Experienced in producing RTF, PDF, HTML and MS Excel formatted files using SAS ODS facility.

TECHNICAL SKILLS

BI Tools: SAS EBI, Base SAS, SAS Macros, BI Dashboards, SAS, Stored Procedures.

Database: Oracle SQL, Access, Oracle, DB2, SQL Server, MS- Access

Operating System: Windows (XP, 2000, NT)

Project Management Tools: Microsoft Project.

ETL Requirement Management Tools: SQL SERVER INTEGRATION SERVICES (SSIS), Informatica. HP Quality Center, Rational Requisite Pro, Rally

Methodologies: Rational Unified Process, OOP, SDLC (Waterfall Model, Spiral Model)

Query Tools: Test Director, Rational Clear Quest, Quality Center

Business Modeling Tools: MS Visio, MS Project, Rational Rose, UML, Rational Requisite Pro, Rational Clear Case

Fault Tracking Tools: HP Quality Center 10.0, HP ALM

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Performed Analysis & Re-engineering, identified Gaps & Failure points, performed Root Cause Analysis of Business Processes
• Created Requirement documents like BRD, FRD, etc. depicting business flows & rules, processing-sequences, use-cases & inter-dependencies using UML-based standards.
• Created & Maintained Traceability Matrix for maintaining & tracking scope from Initiation to Closure phases of the SDLC
• Conducted & Coordinated JAD Sessions with Business process owners, SME’s & Sr. Mgmt. for Requirements gathering in Definition Stage
• Conducted user-interviews for non-functional requirements viz. usability, performance, branding, etc.
• Coordinated with Test team for reviewing Test-Strategies, Test-cycles, Test-plans, Test cases & Defect Metrics Definitions & Reporting
• Coordinated & Participated in User Acceptance Testing (UAT)
• Conducted Weekly Status Review meetings with Stakeholders to go-over project scope & effort, issues & risks
• Applied Agile/Scrum methodologies & processes to implement the project.
• Drove, developed, finalized and documented requirements in discussion with Business Users
• Developed, customized and configured available 3rd party solutions sufficing project requirement
• High level effort estimation with project plan and system flow diagrams using Project Management tools
• Validation and transformation of data set as per client requirement
• Resolved issues in a timely manner. When appropriate, escalate problems and issues to program leadBA, program manager /project managerand/orstakeholders and sponsor
• Evaluated requirement risks and assess possible outcomes
• MonitoredindividualBusiness Analystperformance and provide feedback to program lead BA and/or resource managers and/or program/project mangers
• Directed and delegatedBusiness Analystwork effort to other BaS in the team
• Maintain communication with customer and team members and promote a team environment.

Environnent: MS Office Suite, MS Visio, MS Project, Rational Requisite Pro, Quality Center.

Confidential - Waltham, MA

Data Analyst

Responsibilities:

• Worked as an independent Validator and helped in creation of pharmacokinetic dataset by writing independent SAS code based on the specifications provided by the client and validation with the developers result.
• Integration of PK dataset from raw dataset by writing Independent SAS code based on the specification provided by the client. The PK data integration defines the technical integration of PK data in clinical dataset after reading the clinical dataset.
• Generating the demography report by writing independent code in SAS using analysis dataset for demography and the second report of Adverse events classified by MedDRA system organ class.
• Validate RTF reports by writing independent code in SAS using analysis dataset for demography and the second report of adverse events classified by MedDRA system organ class.
• Generating the % change from baseline plot for a laboratory Test and Error bar graph generation for the PK Dataset. Providing individual Ratios, Geometric Mean ratio CI of the treatment comparisons.
• Involved in Phase I - Phase III studies.
• Worked extensively to generateSASdata sets and statistical reports.
• Responsible for the planning, development and execution of project/study level programs
• Producing derived datasets and both simple and advanced tables, figures and data listings using efficient programming.
• Worked with the Statisticians, Data managers to provide SAS programming in analyzing Clinical Trial Data, generating final study reports, tables, listings and graphs.
• Worked on multiple projects simultaneously and meet the deadlines as and when required.
• Involved in helping out the new programmers initially with the programming standards and project setup
• Maintaining of documentation and files according to departmental policy
• Ensuring the accuracy of all project/study level output.
• Creating standard macros to improve the efficiency of the programming.
• To provide project tracking information to the team/study leads.
• Addressing validation comments
• Document programming activities.
• Validation and transformation of data set as per client requirement.
• Interacting regularly with client through teleconference and E-mails to provide them status update.

Environment: IBMS/390 and IBM compatibles, MVS, BASE SAS, SAS/ MACRO, SAS/ SQL, SAS/ STAT, SAS/CONNECT and SAS/ACCESS, DB2, Sybase, OS Windows, SAS/GRAPH, MS Excel, Unix, Oracle, TOAD.

Confidential

Business system Analyst

Responsibilities:

• Managing Prisma payments where my team was in charge of providing solutions that could be adapted to individual transaction processing requirements and has also developed market-leading solutions for the specialized needs of payment factories and other centralized structures for Deustche bank and its customers
• Drafted Scope of Work, preliminary pricing documents, budget, timeline and resources.
• Using MS project for managing project, creating WBS, status report creation and presentation, Issue tracking and road block elimination using structured methodology and escalation for on time delivery.
• Managed cross functional and technical team coordination for project tasks related to-Network, Servers, Database, Architects and follow up of deliverables across various geography and organization.
• Managing internal process improvement project for improving efficiency in resume marketing, client management and resource reach out.
• Coordinating with various internal departments to review as is processes, gap analysis and determine future state design.
• Apprise senior management on the status and raise foreseen risks to ensure timely mitigation.
• Defining Key Performance Indicators to measure success of various departments. Defining and Implementing SLA criteria for each deliverable.
• Designed & developed Test Plans, Test cases based on the requirements given by the clients depending on the business model.
• Develop, enhance, re-engineer, maintain and support Tableau applications to create robust services around business requirements to inform business decision-making.
• Conducted Functional Testing, Regression Testing, & Performance Testing during the variousphases of development.
• Performed Unit Testing, Functional Testing, & User Acceptance Testing with various business units.
• Created & provided SharePoint project site for document management purposes.
• Provided various demos to Global business teams for new developments

Environnent: Windows 2000/Vista/7, MS Office Suite, MS Visio, MS Project, Rational Requisite Pro, Quality Center, HPQC, UAT, UML

Confidential

Sr. Analyst

Responsibilities:

• Gathered user/business requirements, generated business models and use case analysis and
• Prepared documentation, Use Cases, Flowcharts etc, for business requirements for Prisma payments been migrated from Confidential Germany.
• Prepared Monthly, Quarterly, and Annual reporting functions for various under writing users.
• Analyze current data stores and generate UML diagrams of logical and physical data.
• Partner with process owners to determine and refine reporting and analysis requirements.
• Develop test plans to support development of reporting.
• Develop, test and implement daily, weekly, monthly, and ad hoc reports that enable data driven business decisions
• Analyze and recommend improvements for Default Servicing portfolio performance.
• Analyze trends in losses to determine contributing factors such as process changes, operational issues, economic trends, portfolio mix and trends.
• Perform analysis related to the effectiveness of workout solutions offered to customers — extensions, assumptions, rewrites, settlements.
• Functionally aligned funds transfer team processing and releasing high value USD and EURO payments.
• I have been a part of this new project called functionally aligned funds transfer where we deal with repairing and approving high value Euro and USD payments.
• Cross trained 40 member team on Prisma payments been migrated from Germany
• Also been a part of cash operations training team specializing in training payment flows
• To scrutinize payments from all aspects & to check if the processors have followed all the instructions of the customers in processing the payments in adherence to the procedure manual & the policies governing the Payments.
• Escalating suspicious Money Laundering issues to the business area, part of anti-money laundering team in cash operations and Attending conference calls with business area for process improvement.

Environnent: Windows 2000/Vista/7, MS Office Suite, MS Visio, MS Project, Rational Requisite Pro, Quality Center.