CAREER OBJECTIVE:

To secure a position that will allow the utilization and continued growth of my extensive professional skill set which have been acquired over the years.

SUMMARY:

• ERP Specialist / JD Edwards Business Analyst
• Specialize in ERP implementation and support.
• Possess both inherent ability and extensive experience in identifying improvement opportunities, conceptualizing solutions, developing, testing and implementing technology solutions for complex business process automation requirements.
• Self - motivated and proactive individual
• Work well independently or as a team member at all levels of an organization
• Strong project management and business analytical skills
• Proven ability of critical thinking, eye for detail, and decision making at important junctions
• Good knowledge of manufacturing, trading and service industries
• Ability to encourage, motivate and train individuals and teams
• Excellent communication and Interpersonal skills
• Business Suite: Oracle JD Edwards Oneworld XE / EnterpriseOne V8.12 & V9.0
• Operating suite: Windows Utilities: MS Word, Excel and Power Point

EXPERIENCE:

JD Edwards SCM Business Analyst

Confidential

Responsibilities:

• Do in-depth analysis to replicate identified breaks - thereby opening the path to fixing them.
• Lead the efforts on major application enhancements and fixes; fully test and implement them in an active business environment.
• Do Fit-Gap analysis on implemented functionalities and propose solutions.
• Design JDE update reports to fix integrities in the Procurement module arising from required Chart of Accounts changes.
• Collaborate with senior project consultants in implementing new functionalities.
• Production Support and Training:
• Support JDE Requisition, Approval and Procurement modules.
• Support JDE Inventory module and its Integration with Sturxure.
• Between Procurement and Job Cost module.
• Between Procurement and Accounts Payable module.
• Monitor and resolved integrities within the Procurement module through the use of Purchase Order Ledger Purge, Rebuild and Repost process and/or SQL as required.
• Design and Develop reports using Data Access Studio (DAS) / Reports Now for Business and Sustainment users.
• Provide JDE SCM and DAS training to Business and Sustainment users.
• Strategy and Change Management:
• Assist Senior Management with strategy and direction on establishing a sustainable Support structure.
• Help define new workflows and refine existing ones to facilitate efficient functioning among cross-functional teams.
• Assist cross-functional teams roll out new and revised process by being an early adopter.

JD Edwards SCM Business Analyst / Team Lead

Confidential

Responsibilities:

• Led a team of 4 resources and bridged the gap between the client and the development team through working on various enhancements and changes.
• Acted as a liaison between SCM and other departments within Cenovus i.e. HR, Asset Management & Finance on various forums.
• Actively participated in and contribute to the IT Change Management process.
• Enhancements, Fixes and Upgrade:
• Identified opportunities for potential improvements to system functionality and/or business processes including recommendation of changes, impact analysis and establish support structure.
• Handled multiple business critical enhancements projects, acting as project manager for some.
• Involved in gathering business requirements, designing solutions, coordinating the development effort, extensive and meticulous testing (SDLC). Achieved a success rate of 98% without any rework.
• Handled critical go/no-go responsibilities during major system upgrade efforts - estimated project cost of CAD 50 million+.
• Responsible for the planning of user acceptance testing which include creation of test plans, scripts and scenarios.
• Production Support, Training and Report development:
• Created and document end-user guides, training materials, and solution documents.
• Analyzed and resolved production issues for JDE Inventory, Procurement modules.
• Handled inventory reconciliation between Item Ledger and Item Balance files.
• Designed and developed highly customized JDE reports and reports using Data Access Studio (DAS).
• Trained staff in groups/individual basis on any new system changes or installation.
• Recruited and mentored new JDE resources.
• Led the JDE SCM Problem Management efforts to address/fix recurring incidents.

Business Analyst

Confidential

Responsibilities:

• Used my industry experience to understand the cheque clearing process and suggested systemization possibilities.
• Handled the quality portfolio ensuring that the reject percentages remained within tolerance.
• Handled the Audited & Compliance portfolio; maintained the documentation as per procedures laid out by Confidential .
• Worked with internal clients and lead root cause analysis efforts for cases when SLA’s were missed.
• Supported supervisors with solutions as required in their day to day operations.
• Observed and isolated weak processes and suggested improvements.

Project Manager / BA

Confidential

Responsibilities:

• Used my industry knowledge and experience to end-to-end study business processes.
• Worked closely with management to prioritize business goals and information needs.
• Effectively used my knowledge and experience to plan, organize, monitor and control the implementation.
• Introduced structure and formalization of requirements into the implementation process.
• Broke down communication barriers between stakeholders and IT provider to ensure the project was implemented on time.
• Translated results of gap analysis into a comprehensive project requirement with proposed solutions.
• Managed reengineering of certain business processes to accommodate for system constraints.
• Tested and validated Add-On’s (customized modules) to be integrated with standard SAP B1 system.
• Optimized the use of SAP system by exploring inbuilt reports and query development capabilities.
• Employed effective change management techniques to facilitate a smooth transition.
• Trained other innovators and clients through both formal and informal training programs.

JD Edwards S&D Business Analyst

Confidential

Responsibilities:

• Provided necessary solutions to End Users and Onsite Business Analysts in Major Module Sales, Procurement and Inventory.
• Took ownership of functional issues by identifying underlying problems, simulated problematic scenario, analyzed and tested potential solutions, and implemented systems resolutions, including workarounds.
• Identified areas for scope of Process Improvement & coordinating with Onsite Business Process Analyst Group for the required rectifications.
• Identified and resolved integrity between Item Ledge & Accounts Ledger.
• Mentored ‘shadow’ consultants to becoming independent consultants.
• Met all SLA as per contract terms & consistently achieving a 90% & above Case Resolution Rate.
• Conducted root cause analysis of repetitive issues to enhance customer satisfaction.

JD Edwards SCM Business Analyst

Confidential

Responsibilities:

• Studied the processes of the Diamond Inventory department and conducted gap analysis.
• Translated results of gap analysis into a comprehensive project requirement with proposed solutions and presented it for management approval.
• Interfaced with the Software Provider to ensure End-to-End mapping of the same into the system; essentially bringing the diamond inventory online.
• Designed and tested enhancements made to existing applications and had reports developed as per need.
• Prepared functional and work documentation and provided ERP system training to end users and managers.

Business Analyst

Confidential

Responsibilities:

• Studied the different business processes by actively getting involved in the functions with the aim to identify the areas that require procedural improvements and technology based support systems.
• Conceptualized, designed, tested and implemented adaptive software solutions.
• Monitored and assisted with the smooth functioning of the EDP department.
• Audited accuracy of the costing prepared by sales coordinators of each and every product to be exported.