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Business Analyst Resume

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SUMMARY:

  • Around 9 years of experience in Software Development in Legacy Systems Environments. All these years have been in the credit cards and payment system.
  • Have 3 years of experience in client location executing onsite assignments.
  • Have sound knowledge in issuing and acquiring parts of cards system, worked and have knowledge of VISA, MasterCard, JCB and Diners card products.
  • Worked on scheme compliance (VISA, MasterCard, Diners) and also worked on MIGS, payment file processing, scheme settlement and dispute processing.
  • Have involved in compliance with VISA and MasterCard
  • Have experience in customizing and implementing authorization processing, cards processing, merchant boarding and merchant settlement systems.
  • Have implemented new BINS in the system and have knowledge about VISA and MasterCard authorization and clearing simulators.
  • Have setup cards processing system for prepaid cards, have worked and implemented merchant portfolio migration, cards migration and conversion projects.
  • Have worked with POSTILION, Base 24 and authorization switches.
  • Have worked on SYSPLEX/MRO environment and developed CICS application in accordance with SYSPLEX/MRO environment.
  • Have implemented new authorization switch for cards processing in TCP/IP environment.
  • Have worked and implemented MQ series for Account services.

FUNCTIONAL TECHNOLOGY:

  • Conversion and Migration of cards system.
  • Credit card authorization, settlement and dispute processing.
  • VISA, MasterCard and Diners scheme compliance.
  • BIN Setup and processing in Cards system.
  • Product setup in Vision PLUS system.
  • Worked in Bank cards, prepaid cards and commercial cards.
  • Worked in Postilion, Base 24
  • Design, developed and implemented batch, online modules.

TECHNICAL SKILLS:

Languages: COBOL, JCL, CL

Middleware: AS 400

Databases: VSAM, DB2

Operating systems: zOS, Windows, Linux

Testing Tools: CA Service desk, HP test director

Development Tools: CHANGEMAN, INFO MAN, ENDEVOR, FILE AID, FILE Manager, CA VIEW, INTERTEST.

MANAGEMENT SKILLS:

  • Thorough Understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design, Development, Testing, Post Install & Support Hand Over.
  • Have led the client QA team and helped to implement the largest release in EMEA platform.
  • Have interacted with Banks, product users and gathering the requirement and tracked the requirement till the implementation.
  • Proficient in communication skills and maintain good interaction with end - users and Managers, self-motivated and quick learner.
  • As part of project management, I was involved in account planning, account review, proposal preparations, implementing project and infrastructure guidelines like PCI, ISMS and CMMI
  • Have managed teams at different location and successfully implemented complex projects.
  • Ensure proper coordination between Development & Support Team
  • Managing reports, analysis and decision-making for a change request.
  • Experience in handling Support Team

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

  • I am responsible for liaising with clients/banks for requirement gathering, requirement analysis, fit gap analysis, coordinating with banks, preparing Business requirement document, preparing test scripts, setting up parameters in UAT environment, providing documentation for production setup, preparing test scripts, doing parameter testing, executing the test scripts. Preparing project closure report. Providing query resolution to Panama Application and implementation support team.

Confidential

Offshore lead

Responsibilities:

  • I was responsible for requirement analysis, requirement fit gap metrics, foot print documentation, as part of this activity the current BCP system would be analyzed and list of current custom functionality would be listed out, the current functionality would be mapped against the 8.38 Confidential product and fit gap analysis report would be prepared.
  • The foot print document would be prepared for the functionalities which are not present in 8.38 Confidential product.
  • I was responsible for analyzing the current custom functionalities and upgrading the 8.38 Confidential with custom requirements.
  • I worked in the following subsystem namely FAS, CMS, ITS, TRAMS and done coding, unit testing, online verification, and conversion job preparation.
  • I also managed people under me by doing peer reviews, project documentation, project metrics collection and worked extensively making the project compliant with the FDI and cognizant quality requirements.
  • I was responsible for making the changes for the 11.1, 11.2 and 12.1 compliance, as part of this activity the base compliance code would be analyzed with the upgraded BCP Confidential, the changes for the compliance code would be merged with the upgraded BCP Confidential product.
  • I was responsible for installing MasterCard processing in BCP environment
  • I was responsible for analysis and design for AMEX conversion, QAF and upgrade downgrade functionalities.
  • I was responsible for Design analysis, documentation, requirement mapping, development, managing the delivery and team, implementation for SYSPLEX functionality.

Offshore lead

Confidential

Responsibilities:

  • I was responsible for requirement analysis, development of TCP/IP connectivity, development, unit testing, system testing support and user acceptance testing support, as part of this activity TCP/IP connectivity programs would be developed, connectivity programs between FAS and TCP/IP connectivity programs would be developed, new screen development and unit testing of all the changes.
  • I was responsible for design, development, unit testing, system testing, integration testing and implementation of online services for online account boarding through services in MQ series.
  • I was responsible for analysis, design and development for regulatory changes on over limit and delinquency fees enhancement
  • I was responsible for analysis, design and development for VISA and MasterCard scheme compliances.

Confidential

Offshore lead

Responsibilities:

  • I am responsible for foot print documentation, Fit gap analysis report, as part of foot print documentation exercise we have studied the current system and worked on more than 700 Banorate custom functionalities, we have made the impact analysis of all the custom functionalities found out the program impacted and identified the risk grade for all the programs, also provided the functions of each module.

Confidential

Offshore lead

Responsibilities:

  • I had played lead role in the project.
  • I was responsible for account maintenance, key member in account planning committee, key member in configuration management team which implemented guidelines.
  • I had prepared Statement of Work and prepared many proposal documents.
  • I had worked as business consultant primarily interacting with the end-users and third party clients
  • I have done requirement gathering and converted them into Requirement traceability matrix and Business requirement document (BRD)
  • I was also responsible for preparing Functional specification document from the BRD.
  • I was part of the team which trains the end-users and prepared operational manuals, user manuals.
  • I had worked as project lead managing people under me; I am responsible for creating
  • Work break down structure, assigning the work, executing the work, monitoring the work and tracking the work flow till the project completion.
  • I had worked as system architect and designed the solution for the customer requirements, I had also done development, unit testing, System testing, user acceptance testing support, conducted peer reviews.

Confidential

Onsite lead

Responsibilities:

  • I had played lead role in the project. I was responsible for providing defect resolution, application support, interface support, defect management, Change request management for the Confidential subsystems FAS, ITS, TRAMS, MBS and Confidential to base 24 interface. I would be responsible for production defects and clarifications raised in FAS, ITS, TRAMS, MBS and Confidential to base 24 interface functionalities, I would track the issues and would be held responsible monitoring the issues till its closures.
  • During the course of project I had done many client initiatives like batch active monitoring, batch restructuring, batch time crunching and effective defect tracking, this has resulted in cost savings to client and effectively met the production batch SLA’s.

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