Project Manger Resume Profile

Experience Summary:

Business focused Professional with a proven track record of delivering value to the business organization through strategic use of Business Analysis and project management competencies.
Over 16 years of experience in leading multiple complex projects and programs with emphasis in Business Analysis and IT project management and Program management.
Proactively anticipated business needs and advised business of strategies which helped deliver superior solutions leading to enhanced customer experience and cost savings.
Recognized for being a subject matter expert, excellent problem solver, strong work ethic, excellent interpersonal, verbal, presentation, written communication skills, strong project management skills and for leadership in mentoring other business analysts.
Excellent Microsoft Office skills Visio, Access, Excel, Word, PowerPoint and Project and Adobe InDesign

Experience:

Confidential

Role: Health Statements Business Owner

In my current role as the Health statement application Business owner was responsible for the successful execution of many strategic projects in the Health statements roadmap that launched the member communication product: Health Statements HS . After successful implementation of the HS program identified several cost savings opportunities that I presented to senior management for funding and approval. Initiated and executed these multiple cost savings projects that have saved UHC 5 million per year. In addition to that was responsible for redesigning the Health statement to provide a streamlined user experience.
As the Program Manager for the Site Search program was responsible for launching a benefits search feature in the member portal in 2011. Worked with the Vendors, Portal user experience director and team to define an optimal search user experience.

Role: Sr. IS. Project Manger

As a Project Manager /Senior Business System Analyst was responsible for successful implementation of many strategic programs to enhance the customer experience. Successfully managed several cross organizational projects in a mission critical application that generates checks, Explanation of Benefits EOB and Health Statements for all of United Healthcare's customers Summary Check .
Have led the business in defining scope and managed several Key initiatives which were critical to the growth of UHG's Consumer Driven Health Plan business. The main initiative was the design and implementation of the Consolidated EOB in 2006. In this role was responsible for working with the CDH business in defining the layout of the new EOB.
Mergers and Acquisition experience include, being the Lead Business Analyst in successfully integrating the applications of Definity Health company acquired by UHG with that of United Health Group.

Confidential

Role: Senior Business Analyst

As a senior business analyst, in the Trade Entry System TES, a middle office settlement system in the Global Equities division , was instrumental in the successfully execution of various critical projects in order to meet the several key business initiatives and mandatory regulatory requirements.
Utilized strong communications and business analysis skills to achieve the strategic business goals/objectives by gathering and presenting business/functional requirements and solution strategy.
Developed several detailed manuals and training materials to support the organization's Continuity of Business objectives.

Confidential

Role: Project Manager/ Business Systems Analyst

Started as a Sr. Programmer analyst in the Information Services Group ISG of AIG's Domestic Brokerage Group and moved quickly to a lead role and played a major role in the successful implementation of a new system called Reference Table system .
As a project manager was successful in delivering a new client-server application DSP/CBD System , implementing enhancements to the existing applications to meet the company's business needs and objectives.
Successful in managing multiple projects with development teams in various off-site/off-shore locations.

Confidential

Role: Programmer Analyst

As a programmer analyst was involved in the development and system testing of the FORMS module of NOMADS, which is a fully integrated system, developed for the Nevada Department of Human resources. This system automates the entitlement programs which includes child support enforcement, issuing food stamps, employment training etc.

Confidential

Role: Programmer

Was involved in developing the PIMS applications Periodical Medical Information System , to the specifications of the organization. This system was developed to maintain the medical details of employees.

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