TECHNICAL SKILLS

Team Foundation: Server, SQL, TOAD, Oracle, Oracle E - Business Suite 11i

Ticketing Systems: Heat, Service Desk, Remedy, Service Desk, and HP Service Management.

Financial Systems: Asset Management System (AMS), Unified Financial Management Momentum System (UFMS), Corporate and Regional Matrix Budget Systems (CRMBS), Grant Management System, Personnel, Budget, Travel, and Case Management System, Microsoft Project.

Operating Systems: Windows 8 and 10

Microsoft Office: Word, Excel, Power Point, Share Point 2010 and Visio

PROFESSIONAL EXPERIENCE

Operations Research Analyst

Confidential, Arlington, VA

Responsibilities:

• Implement and enforce Scrum principles and practices and removing team impediments.
• Elicit requirements to create user stories for supporting Agile Projects.
• Schedule and facilitate daily scrums and release planning meetings.
• Schedule and facilitate the review meetings, retrospective meetings and planning meetings.
• Write user stories from requirements.
• Use Jira to create user stories, epics, tasks and issues.
• Use Jira to create and maintain backlog items.
• Assign task to team members,
• Maintain project schedule.
• Schedule releases.
• Support government Product Owner and Project Manager.

Business Analyst / Scrum Master

Confidential, Washington, DC

Responsibilities:

• Implemented and enforced Scrum principles and practices and removing team impediments.
• Elicited requirements to create user stories for supporting Agile Projects.
• Created and modify user stories using Team Foundation Server.
• Attended and participated in various scrum meetings.
• Tested applications to verify applications and test scripts are correct according to requirements.
• Reviewed and submit comments on test scripts for quality assurance.

Business Analyst / Tester

Confidential, Falls Church, VA

Responsibilities:

• Assisted Project Manager in managing and supporting projects using Waterfalls and Agile.
• Created and modified project documents for all phases of the project and stage gates.
• Created and modified technical documentation, such as, installation guides, SOPs, and test plans.
• Facilitated meetings and interviewed stakeholders to elicit requirements.
• Created the business processes and diagrams for various applications and networks using Visio.
• Supported the Business Units in creating and maintaining SharePoint sites.
• Researched and resolved Remedy ticketing issues for Visa applications.
• Tested various software applications before deployment.

Software Developer/Database Manager Tier II

Confidential, Washington, DC

Responsibilities:

• Performed data cleansing and mapping of data on various applications using Excel, SQL and Oracle.
• Identified and resolved data mapping issues between applications.
• Elicited requirements for creating reports and correcting data issue.
• Elicited requirements from customer for defining business rules for resolving DSAID issues.
• Used Share Point 2010 to developed and modified Share Point site.

Test Specialist

Confidential, Washington, DC

Responsibilities:

• Elicited requirements from government stakeholder to test software applications using Agile.
• Attended scrum meetings to determine testing requirements for various projects.
• Reviewed and modified test plans.
• Created SharePoint application to track documents for team projects.
• Used Oracle 12g and TOAD to test various applications.
• Created test cases, test scripts and test plans for various software applications.
• Performed functional testing, system integration testing, and user acceptance testing to support government projects.

System Analyst/Team Lead

Confidential, Washington, DC

Responsibilities:

• Managed team and resolved help desk issues for CRMBS financial budget systems.
• Analyzed and resolved financial issues in CRMBS financial budget system.
• Performed regression testing, functional testing, and unit testing on COTS/CRMBS application.
• Elicited requirements from customer for modifications and enhancements to the CRMBS application.

Quality Assurance Analyst

Confidential, Vienna, VA

Responsibilities:

• Performed unit testing, integrated testing, functional testing, and quality assurance on the PEGASYS COTS/Momentum Financial Application.
• Performed Independent Verification and Validation on deliverables for Government customer.
• Reviewed and provided comments on test scripts, test plans, reports, SQL, business processes, data dictionary, reports, business objects, and business rules for the momentum financial application.
• Resolving logic issues for credit cards, disbursements, billing, fleet, and disbursements.

Application Support Analyst

Confidential, Washington, DC

Responsibilities:

• Resolved financial and technical issues on the Grant Management system.
• Resolved data issues using TOAD and SQL on Federal financial systems.
• Performed functional testing to test the functionality of Grants application.
• Elicited requirements from government customers to create reports using TOAD, SQL and Oracle 10g.

Technical Support Analyst

Confidential, Washington, DC

Responsibilities:

• Resolved issues via phone, email, and in person on COTS/Debt Management System.
• Created and modified financial reports using Oracle Discoverer.
• Performed unit testing and regression testing for various web applications.
• Used Remedy ticketing system to created and resolved ticketing issues.